Page 1 Acer Altos S300 User’s guide...
Page 2 Serial Number: ___________________________________ Purchase Date: ___________________________________ Place of Purchase: ________________________________ Acer and the Acer Logo are registered trademarks of Acer Inc. Other company’s product names or trademarks are used herein for identification purposes only and belong to their respective companies.
Page 3: Altos S300 Warranty
The above warranties shall not apply to expendable components such as fuses, bulbs, and the like, nor to connectors, adapters, and other items not a part of the basic product. Acer shall have no obligation to make repairs or to cause replacement required through normal wear...
Page 4 Warranty claims must be received by Acer within the applicable warranty period. A replaced product, or part thereof, shall become the property of Acer and shall be returned to Acer at Purchaser’s expense. All returned material must be accompanied by a Return Materials Authorization (RMA) number assigned by Acer.
Page 5: Notices
Notices FCC notice This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial environment. residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Page 6 Use conditions This part complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. European Community Statement This equipment complies with the following European directives: •...
Page 7: Important Safety Instructions
Important safety instructions Read these instructions carefully. Save these instructions for future reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
Page 8 viii When the power cord or plug is damaged or frayed If liquid has been spilled into the product If the product has been exposed to rain or water If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to...
Page 9: Table Of Contents
Basic Warranty Altos S300 Warranty Cable Warranty Notices FCC notice European Community Statement Important safety instructions 1 Introduction About the Altos S300 series storage array Features Disk drive carrier Power supplies Cooling system I/O modules Enclosure Services Module Terminating Services Module...
Page 10 Dual CSM configuration Dual concentrator services modules Join/Split bus jumper Powering on the Altos S300 series enclosure Altos S300 series jumper settings Powering on an AC enclosure 4 System monitoring Overview Environmental status (ES) block Features Alarm buzzer mute Enclosure front panel LEDs...
Page 11: Introduction
1 Introduction...
Page 12 This chapter introduces the Altos S300 series of storage arrays. The main features are described along with a list of the options and configurations that are available.
Page 13: About The Altos S300 Series Storage Array
About the Altos S300 series storage array The Altos S300 series is a new concept in data storage that provides the optimum in investment protection and versatility. The Altos S300 series will meet the performance, capacity, and high availability needs of the widest variety of applications, such as video, imaging, prepress, data warehouse, OLTP, and web servers.
Page 14: Features
Features • Fourteen disk drive slots. • Redundant AC power supplies. • Redundant input power cords. • A total of four fans in two Advanced Cooling Modules (ACM) providing n+1 redundancy on fans. • Two rear removable I/O option modules provide active/passive failure redundancy on environmental monitoring, or per Bus Monitoring.
Page 15: Disk Drive Carrier
Disk drive carrier The disk drive carrier supports a one inch disk drive with support for 10K RPM drives and higher (15K). The Altos S300 series enclosure holds up to fourteen disk drive carriers. The disk drives can be hot swapped and the disk drive carriers provide for blind mating.
Page 16: Cooling System
Cooling system Cooling is provided by the two Advanced Cooling Modules (ACMs) located at the rear of the enclosure. Each of the ACM units contain two variable speed fans. The enclosure requires four fans for normal operation, but will operate correctly when one fan fails to function (redundancy is lost if one fan is failed in either ACM), however, it is recommended that the failed fan be replaced as soon as possible.
Page 17: I/O Modules
I/O modules There are two I/O option slots located at the rear of the enclosure. One of these must contain an Enclosure Services Module (ESM) or a Concentrator Services module (CSM) and the other slot must contain the Terminating Services Module (TSM) or a second Concentrator Services Module (CSM) for dual CSM configuration.
Page 18: Terminating Services Module
This means that one host can be taken “off-line” without data disruption to the other host. Note: For information on how to configure your Altos S300 series, see page 17. 1 Introduction...
Page 19: Installation Precautions
2 Installation precautions...
Page 20 This chapter discusses the important safety instructions along with the electrical, mechanical and environmental precautions that need to be taken when installing the Altos S300 series enclosure.
Page 21: Esd Precautions
ESD precautions Note: Before you install or operate the Altos S300 series enclosure, we recommend that you read the following instructions. Electrostatic discharge (ESD) can damage your processor, disk drives, expansion boards, and other components. Always observe the following precautions before you install a computer component: Do not remove a component from its protective packaging until you are ready to install it.
Page 22: Safety Precautions
Safety precautions Always observe the following before you install or operate the Altos S300. For language translations of these statements refer to Appendix B. This device is intended for installation in a restricted access location only. If any of the components are removed, the resulting hole must be blocked, by installing a component blank or replacing the component.
Page 23: Unpacking And Initial Setup
Unpacking and initial setup Carefully unpack the carton and remove the contents. If the exterior packaging or items are missing or damaged, contact your dealer immediately. Note: The disk drives are packaged in anti-static packaging, precautions must be observed prior to removal.
Page 24: Rack Installation Precautions
Air flow through the Altos S300 series enclosure is from front to rear. Electrical consideration When installing the Altos S300 series enclosure the following electrical consideration must be applied.
Page 25: Mechanical Consideration
Disk drives may consume twice the amount of current at start-up time as they do during steady state operation. Mechanical consideration When installing the Altos S300 series enclosure the following mechanical consideration must be applied. Mechanical loading Consideration should be given to the loading of the equipment rack.
Page 26 2 Installation precautions...
Page 27: Cabling And Configuration
3 Cabling and configuration...
Page 28 This chapter describes how to cable and configure your Altos S300 series enclosure. Detailed information on how and where to connect the cables will be provided along with information on the SCSI ID assignments.
Page 29: Altos S300 Series Scsi Id Assignments
Altos S300 series SCSI ID assignments The SCSI ID’s for the Altos S300 series enclosure are hard set and cannot be changed in any way. The Altos S300 series enclosure has two modes of operation: Single (Joined) SCSI bus mode (1x14), and Dual (Split) SCSI bus mode (1x7 and 1x7).
Page 30: I/O Module Leds
I/O module LEDs There are LEDs mounted on the ESM, CSM and TSM. This section will explain what these LEDs mean. ESM/CSM LEDs Bus A Bus B Bus A Bus B ES Activity TSM LED ES Activity 3 Cabling and configuration There are 5 LEDs in total on the ESM/CSM located as shown.
Page 31: Cabling The Altos S300 Series Enclosure
Cabling the Altos S300 series enclosure The Altos S300 series enclosure can operate in three main configurations: Single ESM and TSM, Single CSM and TSM and Dual CSM configurations. This enclosure can sense the cable arrangement and split or join the SCSI bus as appropriate. The following sections...
Page 32: Single Esm And Tsm Configuration
Single ESM and TSM configuration This configuration can be cabled as either a Single (Joined) SCSI Bus or as a Dual (Split) SCSI Bus configuration. Cabling the single (joined) SCSI bus configuration One host cable is required for this configuration. The length of the host cable may be a maximum of 10 meters in length.
Page 33: Cabling The Dual (Split) Scsi Bus Configuration
The Bus A LED will be ON Environmental Services (ES) LED is ON for the TSM in this example to show that its ES block is the active block. Note: Both I/O modules are at ID 15. Only one module will be active at any one time and the other will be in standby mode.
Page 34 To Host To Host ID 7 ID 7 The ESM and TSM can be in either I/O slot of the enclosure. SCSI ID Assignments shown from front of enclosure. The Bus A LED will be on for top connector to indicate that first seven disks are on Bus A.
Page 35: Single Csm And Tsm Configuration
Single CSM and TSM Configuration This configuration can be cabled as either a Single (Joined) SCSI Bus or as a Dual (Split) SCSI Bus configuration. Cabling the single (joined) SCSI bus configuration One host cable is required for this configuration. The length of the host cable may be a maximum of 25 meters in length.
Page 36: Cabling The Dual (Split) Scsi Bus Configuration
The Bus A LED will be ON Environmental Services (ES) LED is ON for the TSM in this example to show that its ES block is the active block. Note: Both I/O modules are at ID 15. Only one module will be active at any one time and the other will be on standby.
Page 37 To Host To Host ID 7 ID 7 The CSM and TSM can be in either I/O slot of the enclosure. SCSI ID Assignments shown from front of enclosure. Note: For information on the host connectors, refer to the documentation supplied with the host system. The Bus A LED will be on for the top connector, to indicate the first seven disks are on Bus A.
Page 38: Dual Csm Configuration
Dual CSM configuration For this dual CSM configuration, there must be a Concentrator Services Module (CSM) installed in both I/O Option Slots. Dual concentrator services modules Four host cables are required for this configuration. These cables must not exceed 25 meters in length. When viewed from the rear there should be a CSM installed both I/O slots.
Page 39 To Cluster 2 Master Host To Cluster 1 Master Host Bus A Bus B SCSI ID Assignments shown from front of enclosure In this configuration the SCSI bus is split, with each of the connectors attached to a host. If a host is disconnected from the enclosure, the CSM isolates the disconnected host from the internal storage and remaining hosts.
Page 40: Join/Split Bus Jumper
Join/Split bus jumper The ESM/CSM has a jumper located on it that forces the SCSI bus into joined or split mode. This jumper is located on the ESM/CSM PCB at location JP10. To access the jumper: Remove the ESM/CSM from the enclosure. Remove the top cover from the ESM/CSM and locate jumper JP10.
Page 41: Powering On The Altos S300 Series Enclosure
The following section describe the jumper settings. Altos S300 series jumper settings The Altos S300 series enclosure jumpers are located on the I/O Modules (ESM and CSM). By installing or removing these jumpers the following options may be set.
Page 42: Powering On An Ac Enclosure
Attach the AC power cords to the power supplies and turn the power supply switches to the On (-) position (see figure below). Power on the host system and the Altos S300 series enclosure will power on also. Note: Powering off all the attached host systems will power off the Altos S300 series enclosure also.
Page 43 4 System monitoring...
Page 44 This chapter describes the devices used to monitor the Altos S300 Series. The location of the monitoring LEDs and how to interpret them is provided.
Page 45: Overview
(ACM), power supply modules, and enclosure front LED panel. The enclosure status is monitored by the Environmental Status (ES) block of the Altos S300 series. The Environmental Status block is built into the I/ O Modules (ESM, CSM and TSM). All these monitoring devices are...
Page 46: System Monitoring
The I/O Modules can be inserted into either I/O slot The I/O Modules can be inserted into either I/O slot. A fully configured Altos S300 series enclosure will include two ES blocks, one located on each I/O Module. Each ES block will continuously monitor the enclosure.
Page 47 • Two line serial buses for communication to all components. • Temperature sensor. • Failover logic to communicate with the other ES module.
Page 48: Alarm Buzzer Mute
Alarm buzzer mute The alarm buzzer can be muted by pressing the alarm mute button located on the rear of the enclosure. 4 System monitoring Mute Alarm Mute Button...
Page 49: Enclosure Front Panel Leds
Enclosure front panel LEDs The Altos S300 series enclosure has three LEDs on the front panel.. These LEDs display information about the enclosure as described in the following table: Description LED 1 Power On LED 2 Bus Split LED 3...
Page 50: Disk Drive Carrier Leds
Disk Drive Ready (Green) Green LED is the disk drive ready LED. The disk drive has control over this LED. While bicolor LED is controlled by the Altos S300 ES module (for ES module information refer to page 36). 4 System monitoring...
Page 51 The following table describes how to interpret the bicolor (ES controlled) LED. Bicolor LED Bicolor LED Showing Showing Green Amber ON 125 ms OFF 125 ms ON 250 ms OFF 250 ms ON 500 ms OFF 125 ms ON 125 ms OFF 125 ms ON 500 ms OFF 500 ms...
Page 52: Power Supply Leds
The power supply amber Fault LED is controlled by the Altos S300 series ES block (for information on the ES block refer to page 36). This amber LED is ON when the ES block detects a power...
Page 53: Advanced Cooling Module (Acm) Leds
Advanced cooling module (ACM) LEDs The Altos S300 series has two variable speed fans per advanced cooling module. Each of the two ACMs on the rear of the Altos S300 series enclosure has two fault LEDs visible from the rear. The LEDs are labeled 1 and 2 to correspond with the two fans inside the ACM assembly.
Page 54 4 System monitoring...
Page 55: Installing And Removing Components
5 Installing and removing components...
Page 56 This chapter describes the procedures for installing and removing the replaceable components in the Altos S300 series.
Page 57: Location Of The Components
Location of the Components Warning! The module handles are to facilitate the easy insertion and removal of the modules, they should not be used to lift and/or carry the enclosure. Fans 3 & 4 PSU 2 I/O Module Disk Drives ACMs Mute Power Supplies...
Page 58: Installing And Removing A Disk Drive Carrier
5 Installing and removing components Installing and removing a disk drive carrier The disk drive carriers are located in the front of the enclosure. Follow these procedures to install and remove the disk drive carrier. Push locking tab in this direction to open. Cam Lever...
Page 59: Installing A Disk Drive Carrier
Installing a disk drive carrier Select the disk drive slot into which the disk drive carrier is to be installed and remove the carrier blank, if there is one installed. Orient the disk drive carrier such that the LEDs are on the top. With the cam lever fully open, slide the carrier into the slot until the lever starts to close (see figure on page 48).
Page 60: Installing And Removing A Power Supply
Installing and removing a power supply The power supplies are located in the rear of the enclosure. Follow these procedures to install and remove the power supplies. Inlet Installing a Power Supply Select the power supply slot into which the power supply is to be inserted.
Page 61: Installing And Removing An Advanced Cooling Module (Acm)51
Installing and removing an advanced cooling module (ACM) The advanced cooling modules are located in the rear of the enclosure. Follow these procedures to install and remove the advanced cooling modules. Handle Warning! Fans continue to rotate after removal of power from the ACM for approximately fifteen (15) seconds.
Page 62: Installing And Removing An I/O Option Module
Installing and removing an I/O option module The I/O option modules (ESM and TSM) are located in the rear of the enclosure. Follow these procedures to install and remove the module. Installing an I/O option module Power off the host system and enclosure. Gently insert the I/O option module into the slot.
Page 63: Appendix A: Technical Specifications
Appendix A: Technical specifications...
Page 64 This appendix lists the general specifications of Altos S300.
Page 65: Physical Dimensions
One front LED module, removable from the front. • Up to 14 disk drives, removable from the front. Cable lengths supported The total external cable length Altos S300 series enclosure in Ultra-3 LVD and Ultra-160/m LVD. Physical dimensions • Rack enclosure •...
Page 66: Disk Drives
Monitoring Temperature, advanced cooling modules, power supplies, disk drives, and I/O option modules are all monitored by the Environmental Services block built into the ESM and TSM. Disk Drives • Support for 3.5” SCSI disk drives of 1.0” height • Support for 10K RPM and higher (15K, 30W/slot peak) Power supply •...
Page 67: Operational Shock
Operational shock Half sine shock: 3G half sine shock with a pulse duration of 11 milliseconds or less. No permanent damage will occur at or below this level. Operational vibration Sinusoidal vibration from 5 to 350Hz at 0.3G (0 to peak) at a sweep rate of 1/2 octave per minute.
Page 68 Appendix A: Technical specifications • VCCI V-2/01.04...
Page 69: Appendix B: Safety Statements
Appendix B: Safety statements...
Page 70 This appendix lists the safety statements of Altos S300.
Page 71 The following are safety statements for Altos S300: Caution: This equipment is intended only for installation in a restricted access location. Achtung: Dieses Gerät sollte nur an einem Ort mit Zugangskontrolle installiert werden. Försiktighet: Denna utrustning får endast installeras på ställe med begränsad åtkomst.
Page 72 Appendix B: Safety statements Caution: It is recommended that if interconnecting equipment resides within more than one equipment rack cabinet, these rack cabinets should be at the same ground potential. Achtung: Befinden sich Verbindungselemente in mehr als einem Rack-Gehäuse, sollten die Racks dasselbe Massepotential aufweisen. Försiktighet: Vi rekommenderar, om förbindelseutrustning finns i mer än ett utrustningshyllskåp, att dessa hyllskåp ligger på...
Page 73 Minimumskravet er en korrekt jordet, antistatisk håndledsrem og en afleder. Obs: Før det blir gjort forsøk på installere eller fjerne komponenter, må det tas forholdsregler for å avverge statisk elektrisitet. Minimumskravet er riktig jordet antistatisk håndleddstropp og jordingsledning. Caution: When installing or removing a rackmount shelf, remove all power supplies and disk drives.
Page 74 Appendix B: Safety statements Caution: After removing the Module the resulting hole must be blocked by installing a blanking plate or by installing a replacement Module. Failure to do this can disrupt airflow and seriously reduce cooling. Achtung: Nach dem Entfernen des Module muss die entstehende Lücke durch eine Blende oder durch die Installation eines anderen Module geschlossen werden.
Page 75 Advarsel! Det kan være en viss risiko for elektrisk støt i nærheten av tilkoblingspunktet for viften.
Page 76 Appendix B: Safety statements...
Page 77: Index
Index about Altos S300 3 advanced cooling modules install remove 51 advanced cooling modules, air flow, alarm buzzer altitude ambient approvals agency 57 regulatory 57 cable length cabling 21 circuit overloading, 15 concentrator services module 8 Cooling 6 cooling advanced cooling modules,...
Page 78 safety instructions vii safety statements 59 scsi id 19 shock, operational 57 single scsi bus 22, 25 specifications 53 split scsi bus 23, 26 system monitoring 56 temperature operating temperature, 14 temperature, ambient terminating services module 8, 52 unpacking, 13 vibration, operational 57 warranty 55 Warranty/Limitation of Liability...