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Acer Altos BrainSphere S340 F6 User Manual
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Acer Altos BrainSphere S340 F6 User Manual

Acer Altos BrainSphere S340 F6 User Manual

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Altos BrainSphere
S340 F6
User Manual
Revision 1

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Summary of Contents for Acer Altos BrainSphere S340 F6

  • Page 1 Altos BrainSphere S340 F6 User Manual Revision 1...
  • Page 2 System setup System notes Thank you for purchasing your Altos Server. This user guide is intended as a reference for experienced Server technicians and helps detail many of the features available in Altos server. For more detailed information about any particular component or software solution, you may consult the technical specifications or the user manual for that application.
  • Page 3 Altos Computing Inc. (abbr. Altos) is established in 2017 and it is a subsidiary of Acer Inc. The business model of Altos is to provide the best streamlined and cost- effective integrated solutions thru in-house R&D working with ODM/IHV/ISV on servers, workstations, thin client, network and storage.
  • Page 4 System Specification Specification Processor type Single Intel ® Xeon ® E-2300 Processor (LGA1200), up to 8 Core / 95W TDP Number of processors Chipset ® On-board Devices Intel C252 Chipset IPMI ASPEED AST2500 Graphics VGA Port (through BMC) Network controller Dual RJ45 1 Gb/s Ethernet LAN Port (Intel ®...
  • Page 5 System View...
  • Page 6 Front view...
  • Page 7 Rear I/O view ID switch COM Port VGA Port RJ45 1 Gb/s Ethernet LAN Ports RJ45 10/100/1000 management LAN Port USB 2.0 Type-A Ports USB 3.2 Gen2x1 Type-A Ports...
  • Page 8 HDD bay...
  • Page 9 Motherboard 18 17 14 13...
  • Page 10 Item Code Description USB3_MLAN Server Management LAN Port (Top)/USB 3.2 Ports (Bottom) USB2_LAN1 GbE LAN Port #1 (Top)/USB 2.0 Ports (Bottom) USB2_LAN2 GbE LAN Port #2 (Top)/USB 2.0 Ports (Bottom) COM1_VGA_1 Serial Port (Top)/VGA Port (Bottom) SW_ID ID Button with LED SYS_FAN1 System Fan Connector #1 ATX_12V...
  • Page 11 Block Diagram...
  • Page 12 Chapter 1 Hardware Installation Installation Precautions The motherboard contains numerous delicate electronic circuits and components which can become damaged because of electrostatic discharge (ESD). Prior to installation, carefully read the user's manual and follow these procedures: • Prior to installation, do not remove or break motherboard S/N (Serial Number) sticker or warranty sticker provided by your dealer.
  • Page 13 Motherboard Specifications NOTE: We reserve the right to make any changes to the product specifications and product-related information without prior notice.  microATX Form Factor  244W x 244D (mm)  Intel® Xeon® E-2300 series processors  11th Gen. Intel Pentium® processors ...
  • Page 14 Internal I/O  1 x 24-pin ATX main power connector Connectors 1 x 8-pin ATX 12V power connector   6 x SATA III 6Gb/s ports 1 x M.2 slot  1 x CPU fan header  5 x System fan headers ...
  • Page 15 Installing and Removing the CPU Read the following guidelines before you begin to install the CPU: • Make sure that the motherboard supports the CPU. • Always turn off the computer and unplug the power cord from the power outlet before installing the CPU to prevent hardware damage.
  • Page 16 Installing and Removing Memory Read the following guidelines before you begin to install the memory: • Make sure that the motherboard supports the memory. It is recommended to use memory of the same capacity, brand, speed, and chips. • Always turn off the computer and unplug the power cord from the power outlet before installing the memory to prevent hardware damage.
  • Page 17 Installing and Removing a Memory Module 1-4-2 Before installing a memory module, make sure to turn off the computer and unplug the power cord from the power outlet to prevent damage to the memory module. Be sure to install DDR4 ECC UDIMMs on this motherboard. Follow these instructions to install a UDIMM module: Insert the UDIMM memory module vertically into the UDIMM slot and push it down.
  • Page 18 Installing the M.2 SSD Module Follow the steps below to install a M.2 SSD module on your motherboard. Step1. Insert the M.2 SSD module into the slot. Step2. Secure it with the screw, tightening as necessary to fasten the M.2 SSD module in place.
  • Page 19 Back Panel Connectors ID button with LED ❶ When the system identification is active, the ID LED on the front/ back panel glows blue. ❷ Serial Port Connects to serial-based mouse or data processing devices. ❸ VGA Port Connect to a monitor device. ❹...
  • Page 20 Internal Connectors 11) PMBUS ATX_12V 12) F_U32 SATA3_0_1 13) FP_1 SATA3_2_3 14) BP_1 SATA3_4_5 15) COM2 SATA_SGP2/SATA_SGP1 16) TPM CPU_FAN 17) IPMB SYS_FAN1 18) LED_BMC1 SYS_FAN2/3 19) BAT1 10) SYS_FAN4/5 20) CASE_OPEN Read the following guidelines before connecting external devices: •...
  • Page 21 1/2) ATX/ATX_12V (2x12 Main Power Connector and 2x4 12V Power Connector) With the use of the power connector, the power supply can supply enough stable power to all the components on the motherboard. Before connecting the power connector, first make sure the power supply is turned off and all devices are properly installed.
  • Page 22 3/4/5) SATA3_0_1/SATA3_2_3/SATA3_4_5 (SATA III 6Gb/s Connectors) The SATA connectors conform to SATA III 6Gb/s standard and are compatible with SATA 3Gb/s standard. Each SATA connector supports a single SATA device. Pin No. Definition 6) SATA_SGP1/SATA_SGP2 (SATA SGPIO Connector) Serial General Purpose Input/Output (SGPIO) is a communication method used between a host bus adapter (HBA) and a main board.
  • Page 23 7/8/9/10) CPU_FAN/SYS_FAN1/SYS_FAN2/SYS_FAN3/SYS_FAN4/SYS_FAN5 (Fan Headers) The motherboard has one 4-pin CPU fan header (CPU_FAN), and two 4-pin (SYS_FAN) system fan headers. Most fan headers possess a foolproof insertion design. When connecting a fan cable, be sure to connect it in the correct orientation (the black connector wire is the ground wire).
  • Page 24 12) F_U32 (Front Panel USB 3.2 Connector) The header conform to USB 3.2 specification. Each USB header can provide two USB ports via an optional USB bracket. For purchasing the optional USB bracket, please contact the local dealer. Pin No. Definition Pin No.
  • Page 25 14) BP_1 (HDD Backplane Board Connector) 29 30 Pin No. Definition Pin No. Definition Reserved BP_SGDIN BP_SGDOUT BP_SGLD BP_SGCLK PLD_Program_EN GLED_AMB_N GLED_GRN_N FAN_IRQ_N Reserved BP_SCL BP_SDA BP_RST_N SMB_U2_TMP_SCL SMB_U2_TMP_SDA 12C_DEV_RST Reserved Reserved Reserved Reserved P3V3_AUX P3V3_AUX 15) COM2 (Serial Port Cable Connector) The COM header can provide one serial port via an optional COM port cable.
  • Page 26 16) TPM (Trusted Platform Module Connector) Trusted Platform Module (TPM) is an international standard for a secure cryptoprocessor, a dedicated microcontroller designed to secure hardware through integrated cryptographic keys. 13 14 Pin No. Definition Pin No. Definition SPI_TPM_CLK P_3V3_AUX RST_PLTRST VCC3 SPI_TPM_MISO IRQ_TPM_SPI...
  • Page 27 18) LED_BMC1 (BMC Firmware Readiness LED) State Description BMC firmware is initial Blink BMC firmware is ready AC loss 19) BAT1 (Battery Socket) The battery provides power to keep the values (such as BIOS configurations, date, and time information) in the CMOS when the computer is turned off.
  • Page 28 20) CASE_OPEN (Case Open Intrusion Alert Header) This motherboard provides a chassis detection feature that detects if the chassis cover has been removed. This function requires a chassis with chassis intrusion detection design. Open: Normal Operation (Default) Closed: Active Chassis Intrusion Alert...
  • Page 29 Jumper Settings Clear CMOS J_CLRCMOS Default Enable BIOS Recovery BIOS_RCVR Default Enable Password Clear J_PASSWORD Default Enable Force Update ME_UPDATE Default Enable Jumper Name Jumper Setting 1-2: Normal operation (Default) ME Force Update 2-3: Enable ME Force Update 1-2: Normal operation (Default) Password Clear 2-3: Clear administrator and user passwords 1-2: Normal operation (Default)
  • Page 30 Chapter 2 BIOS Setup BIOS (Basic Input and Output System) records hardware parameters of the system in the EFI on the motherboard. Its major functions include conducting the Power-On Self-Test (POST) during system startup, saving system parameters, loading the operating system etc. The BIOS includes a BIOS Setup program that allows the user to modify basic system configuration settings or to activate certain system features.
  • Page 31 ◼ Main This setup page includes all the items of the standard compatible BIOS. ◼ Advanced This setup page includes all the items of AMI BIOS special enhanced features. (ex: Auto detect fan and temperature status, automatically configure hard disk parameters.) ◼...
  • Page 32 The Main Menu Once you enter the BIOS Setup program, the Main Menu (as shown below) appears on the screen. Use arrow keys to move among the items and press <Enter> to accept or enter other sub-menu. Main Menu Help The on-screen description of a highlighted setup option is displayed on the bottom line of the Main Menu.
  • Page 33 Parameter Description Access Level Display the privileges level information. Project Name Displays the project name information. Project Version Displays version number of the BIOS setup utility. Build Date and Time Displays the date and time when the BIOS setup utility was created. BMC Information (Note1) (Note1)
  • Page 34 Parameter Description ME Firmware Information ME FW Version Displays the ME firmware version information. Onboard LAN Information (Note) LAN1 MAC Address Displays LAN MAC address information. LAN2 MAC Address (Note) Displays LAN MAC address information. System Date Sets the date following the weekday-month-day-year format. System Time Sets the system time following the hour-minute-second format.
  • Page 35 Advanced Menu The Advanced Menu displays submenu options for configuring the function of various hardware components. Select a submenu item, then press <Enter> to access the related submenu screen.
  • Page 36 2-2-1 CPU Configuration Parameter Description CPU Configuration Type/ID/Speed/L1 Data Cache/ L1 Instruction Cache/L2 Cache/ L3 Displays the technical information for the installed processor(s). Cache/CPU Flex Ratio Settings Enable/Disable this item to turn on/off the MLC streamer prefetcher. Options Hardware Prefetcher available: Disabled, Enabled.
  • Page 37 Parameter Description Options available: Disabled, Enabled. Default setting is Enabled. MachineCheck Options available: Disabled, Enabled. Default setting is Enabled. MonitorMWait Options available: Disabled, Enabled. Default setting is Enabled. Enables utilization of additional hardware capabilities provided by Intel(R) Intel Trusted Execution Trusted Execution Technology.
  • Page 38 2-2-2 Power & Performance Parameter Description Power & Performance CPU-Power Management Press [Enter] to configure advanced items. Control...
  • Page 39 2-2-2-1 CPU-Power Management Control Parameter Description CPU-Power Management Control Selects the performance state that the BIOS will set starting from reset vector. Boot performance mode Options available: Max Battery, Max Non-Turbo performance, Turbo Performance. Default setting is Turbo Performance. Allows more than two frequency ranges to be supported. Intel(R) SpeedStep(tm) Options available: Disabled, Enabled.
  • Page 40 Parameter Description Enable/Disable HwP Fast MSR Support for IA32_HWP_REQUEST MSR. HwP Fast MSR Support Options available: Disabled, Enabled. Default setting is Enabled. When Enabled, it can be enabled by OS if OS native support is available. HDC Control Options available: Disabled, Enabled. Default setting is Enabled. Enable/Disable processor Turbo mode (requires EMTTM enabled).
  • Page 41 2-2-3 Server ME Configuration...
  • Page 42 Parameter Description General ME Configuration Oper./Backup/Recovery Firmware Displays the ME firmware version information. Version ME Firmware Status 1/2 Displays the ME firmware status 1/2 information. Current State/Error Code/ Recovery Displays the ME firmware information of Current State/Error Code/ Cause Recovery Cause. The altitude of the platform location above the sea level, expressed in Altitude meters.
  • Page 43 2-2-4 Server ME Debug Configuration Parameter Description Press [Enter] to configure advanced items. ME Initialization Complete Timeout  – This option defines how long BIOS waits for ME to initialize. Enable HSIO Messaging  – Options available: Disabled, Enabled. Default setting is Disabled.
  • Page 44 Parameter Description Override ICC Clock Settings  – ICC Clock Spread Spectrum. » Options available: Disabled, Enabled. Default setting is Enabled. HMRFPO via HECI-3  – Options available: Disabled, Enabled. Default setting is Disabled. HMRFPO_LOCK Message  – Options available: Disabled, Enabled. Default setting is Enabled.
  • Page 45 Parameter Description HECI-1/2/3/4 Hide in ME  – Options available: Off, Hide, Disabled. Default setting is Off. DOI3 Setting for HECI Disable  – Options available: Disabled, Enabled. Default setting is Disabled. Break RTC Configuration  – Options available: Disabled, Enabled. Default setting is Disabled.
  • Page 46 2-2-5 System Event Log Parameter Description System Errors (Note) Options available: Disabled, Enabled. Default setting is Disabled. Enable/Disable Whea Driver Support. Whea Driver Support Options available: Disabled, Enabled. Default setting is Disabled. Press [Enter] to configure advanced items. Memory corrected Error enabling ...
  • Page 47 2-2-6 Trusted Computing Parameter Description Configuration Enable/Disable BIOS support for security device. OS will not show security device. TCG EFI protocol and INT1A interface will not be available. Security Device Support Options available: Enable, Disable. Default setting is Enable.
  • Page 48 2-2-7 S5 RTC Wake Settings Parameter Description Enable/Disable system wake on alarm event. Options available: Disabled, Fixed Time. When Fixed Time is selected, Wake System from S5 system will wake on the hr::min::sec specified. Default setting is Disabled.
  • Page 49 2-2-8 Serial Port Console Redirection Parameter Description Console redirection enables the users to manage the system from a remote COM Console location. (Note) Redirection Options available: Enabled, Disabled. Default setting is Disabled. Press [Enter] to configure advanced items. Please note that this item is configurable when COM Console Redirection is set to Enabled.
  • Page 50 Parameter Description Parity  – A parity bit can be sent with the data bits to detect some transmission errors. – Even: parity bit is 0 if the num of 1's in the data bits is even. – Odd: parity bit is 0 if num of 1's in the data bits is odd. –...
  • Page 51 Parameter Description Legacy Console Redirection Press [Enter] to configure advanced items.  Redirection COM Port – Selects a COM port for Legacy serial redirection. – Default setting is COM1. Resolution  – Selects the number of rows and columns used in Console Redirection for legacy OS support.
  • Page 52 Parameter Description  Flow Control EMS – Flow control can prevent data loss from buffer overflow. When sending data, if the receiving buffers are full, a 'stop' signal can be Serial Port for Out-of-Band sent to stop the data flow. Once the buffers are empty, a 'start' signal EMS Console Redirection can be sent to re-start the flow.
  • Page 53 2-2-9 SIO Configuration Description Parameter Displays the AMI SIO driver version information. AMI SIO Driver Version Super IO Chip Logical Device(s) Configuration Press [Enter] to configure advanced items. Use This Device  – When set to Enabled allows you to configure the serial port settings. When set to Disabled, displays no configuration for the serial port.
  • Page 54 2-2-10 USB Configuration Parameter Description USB Configuration USB Devices: Displays the USB devices connected to the system. Enable/Disable the XHCI (USB 3.0) Hand-off support. XHCI Hand-off Options available: Disabled, Enabled. Default setting is Enabled. USB hardware delays and time-outs Select the time-out value for USB Control/Bulk/Interrupt transfers. Options available: 1 sec, 5 sec, 10 sec, 20 sec.
  • Page 55 2-2-11 Network Stack Configuration Parameter Description Enable/Disable the UEFI network stack. Network Stack Options available: Enabled, Disabled. Default setting is Enabled. Enable/Disable the Ipv4 PXE feature. Ipv4 PXE Support Options available: Enabled, Disabled. Default setting is Enabled. Enable/Disable the Ipv4 HTTP feature. Ipv4 HTTP Support Options available: Enabled, Disabled.
  • Page 56 2-2-12 CSM Configuration Parameter Description Compatibility Support Module Configuration (Note) CSM Support Options available: Enabled, Disabled. Default setting is Disabled. Options available: UEFI and Legacy, Legacy only, UEFI only. Default setting is UEFI Boot option filter only. Option ROM execution - Network/Storage/Video/ Options available: Do not launch, UEFI, Legacy.
  • Page 57 2-2-13 NVMe Configuration Parameter Description NVMe Configuration Displays the NVMe devices connected to the system.
  • Page 58 2-2-14 Chipset Configuration Parameter Description Defines the power state to resume to after a system shutdown that is due to an interruption in AC power. When set to Last State, the system will return to the active power state prior to shutdown. When set to Power Off, the system Restore on AC Power Loss (Note) remains off after power shutdown.
  • Page 59 2-2-15 M/B Slot Parameter Description Onboard LAN 1/2 Controller Options available: Enabled, Disabled. Default setting is Disabled.
  • Page 60 2-2-16 Tls Auth Configuration Parameter Description Press [Enter] for configuration of advanced items.  Enroll Cert – Press [Enter] to enroll a certificate • Enroll Cert Using File • Cert GUID Server CA Configuration Input digit character in 1111111-2222-3333-4444-1234567890ab format. –...
  • Page 61 2-2-17 RAM Disk Configuration Parameter Description Specifies the type of memory to use from available memory pool in system to create a disk. Disk Memory Type Options available: Boot Service Data, Reserved. Default setting is Boot Service Data. Size (Hex) ...
  • Page 62 2-2-18 iSCSI Configuration Parameter Description Press [Enter] configure advanced items.  Attempt Priority Attempt Priority – Options available: Host Attempt, Redfish Attempt. Default setting is Host Attempt. Commit Changes and Exit  Press [Enter] to configure advanced items. iSCSI Initiator Name ...
  • Page 63 2-2-19 Intel(R) I210 Gigabit Network Connection...
  • Page 64 Description Parameter Press [Enter] to configure advanced items. Link Speed  – Allows for automatic link speed adjustment. – Options available: Auto Negotiated, 10 Mbps Half, 10 Mbps Full, 100 Mbps Half, 100 Mbps Full. Default setting is Auto Negotiated. Wake On LAN ...
  • Page 65 2-2-20 VLAN Configuration Parameter Description Press [Enter] to configure advanced items. Create new VLAN  VLAN ID  – Sets VLAN ID for a new VLAN or an existing VLAN. – Press the <+> / <-> keys to increase or decrease the desired values. –...
  • Page 66 2-2-21 IPv4 Network Configuration Parameter Description Indicates whether network address is configured successfully or not. Configured Options available: Enabled, Disabled. Default setting is Disabled. Options available: Enabled, Disabled. Default setting is Disabled. Enable DHCP (Note) (Note) Local IP Address Press [Enter] to configure local IP address. Press [Enter] to configure local NetMask.
  • Page 67 2-2-22 MAC IPv6 Network Configuration Parameter Description Press [Enter] to configure advanced items.  Displays the MAC Address information. Interface ID  – The 64 bit alternative interface ID for the device. The string is colon separated. e.g. ff:dd:88:66:cc:1:2:3. DAD Transmit Count ...
  • Page 68 2-2-23 Driver Health Parameter Description Driver Health Displays driver health status of the devices/controllers if installed.
  • Page 69 Chipset Menu Chipset Setup menu displays submenu options for configuring the function of Platform Controller Hub(PCH). Select a submenu item, then press <Enter> to access the related submenu screen.
  • Page 70 2-3-1 System Agent (SA) Configuration Parameter Description Press [Enter] to configure advanced items. Memory  – Press [Enter] to view/configure memory overclocking menu. Memory Configuration  Memory Frequency  – Displays the frequency information of installed memory. Memory Configuration Channel and slot information of memory DIMMs. ...
  • Page 71 2-3-2 PCH-IO Configuration Parameter Description PCH-IO Configuration Press [Enter] to configure advanced items. SATA Controller  – Enable/Disable SATA controller. – Options available: Enabled, Disabled. Default setting is Enabled.  SATA Mode Selection SATA And RST – Configures on chip SATA type. Configuration –...
  • Page 72 Server Management Menu Parameter Description Enable/Disable FRB-2 timer (POST timer). FRB-2 Timer Options available: Enabled, Disabled. Default setting is Disabled. Configures the FRB2 Timer timeout. FRB-2 Timer Options available: 3 minutes, 4 minutes, 5 minutes, 6 minutes. Default setting is 6 minutes. timeout (Note1) Configures the FRB2 Timer policy.
  • Page 73 Parameter Description System Event Log Press [Enter] to configure advanced items. View FRU Press [Enter] to view the FRU information. Information BMC network Press [Enter] to configure advanced items. Configuration IPv6 BMC Network Press [Enter] to configure advanced items. Configuration...
  • Page 74 2-4-1 System Event Log Parameter Description Enabling / Disabling Options Change this item to enable or disable all features of System Event Logging SEL Components during boot. Options available: Enabled, Disabled. Default setting is Enabled. Erasing Settings Choose options for erasing SEL. Erase SEL Options available: No;...
  • Page 75 2-4-2 View FRU Information The FRU page is a simple display page for basic system ID information, as well as System product information. Items on this window are non-configurable. (Note) The model name will vary depends on the product you purchased BIOS Setup - 77 -...
  • Page 76 2-4-3 BMC Network Configuration Parameter Description BMC network configuration Lan Channel 1 Selects to configure LAN channel parameters statically or dynamically (by BIOS or BMC). Configuration Address source Options available: Unspecified, Static, DynamicBmcDhcp, DynamicBmcNonDhcp. Default setting is Unspecified. Current Configuration Address Display the current configuration information.
  • Page 77 2-4-4 IPv6 BMC Network Configuration Parameter Description IPv6 BMC network configuration IPv6 BMC Lan Channel 1 Enable/Disable IPv6 BMC LAN channel function. When this item is disabled, the system will not modify any BMC network during BIOS IPv6 BMC Lan Option phase.
  • Page 78 Security Menu The Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords. There are two types of passwords that you can set: • Administrator Password Entering this password will allow the user to access and change all settings in the Setup Utility. •...
  • Page 79 2-5-1 Secure Boot The Secure Boot submenu is applicable when your device is installed the Windows ® 8 (or above) operating system. Parameter Description System Mode Displays if the system is in User mode or Setup mode. Enable/ Disable the Secure Boot function. Secure Boot Options available: Enabled, Disabled.
  • Page 80 Parameter Description Press [Enter] to configure advanced items. Please note that this item is configurable when Secure Boot Mode is set to Custom. Factory Key Provision  – Allows to provision factory default Secure Boot keys when system is in Setup Mode.
  • Page 81 Parameter Description Authorized TimeStamps (DBT)  – Displays the current status of the Authorized TimeStamps Database. – Press [Enter] to configure a new DBT or load additional DBT from storage devices. Key Management – Options available: Update, Append. (continued) OsRecovery Signatures ...
  • Page 82 Boot Menu The Boot menu allows you to set the drive priority during system boot-up. BIOS setup will display an error message if the legacy drive(s) specified is not bootable. Parameter Description Boot Configuration Number of seconds to wait for setup activation key. 65535 (0xFFFF) Setup Prompt Timeout means indefinite waiting.
  • Page 83 Parameter Description FIXED BOOT ORDER Priorities Press [Enter] to configure the boot priority. By default, the server searches for boot devices in the following sequence: Hard drive. CD-COM/DVD drive. Boot Option #1 / #2 / #3 / #4 / #5 USB device.
  • Page 84 Save & Exit Menu The Save & Exit menu displays the various options to quit from the BIOS setup. Highlight any of the exit options then press <Enter>. Parameter Description Save Options Restarts the system after saving the changes made. Options Save Changes and Reset available: Yes, No.
  • Page 85 BIOS POST Beep code (AMI standard) 2-8-1 PEI Beep Codes # of Beeps Description Memory not Installed. Memory was installed twice (InstallPeiMemory routine in PEI Core called twice) Recovery started DXEIPL was not found DXE Core Firmware Volume was not found Recovery failed S3 Resume failed Reset PPI is not available...
  • Page 86 Setting up the system Pre-installation requirements Selecting a site Before unpacking and installing the system, select a suitable site for the system for maximum efficiency. Consider the following factors when choosing a site for the system: Near a grounded power outlet. ⚫...
  • Page 87 Turning on the system After making sure that you have properly set up the system, applied power and connected all the necessary peripherals, you can now power on the system. Follow the procedure below. Press the power button 。 The system starts up and displays a welcome message on the monitor. After that, a series of power-on self-test (POST) messages appears.
  • Page 88 disconnected from the electrical outlet before performing this task. Note: If you have gone through the preceding actions and the system still fails to boot, ask your dealer or a qualified technician for assistance.
  • Page 89 Turning off the system There are two ways to turn off the Server—via software or via hardware. The software procedure below applies to a system running on a Windows OS. For other shutdown procedures, refer to the related user documentation. To turn off the system via software: Press <Ctrl>...
  • Page 90 Initial system startup problems Problems that occur at initial system startup are usually caused by an incorrect installation or configuration. Hardware failure is a less possible cause. If the problem you are experiencing is with a specific application. Initial troubleshooting checklist AC power is available at the wall outlet? ⚫...
  • Page 91 Hardware diagnostic testing This section provides a detailed approach to identifying a hardware problem and its cause. Checking the boot-up status Caution: Before disconnecting any peripheral cables from the Server, turn off the system and any peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral device.
  • Page 92 Specific problems and corrective actions Listed below are specific problems that may arise during the use of your Server and their possible solutions Confirming loading of the operating system Once the system boots up, the operating system prompt appears on the screen.
  • Page 93 Make sure the SATA and power cables are properly connected. ⚫ Check that relevant switches and jumpers on the drive are set ⚫ correctly. Check that the drive is properly configured. ⚫ Optical drive tray cannot be ejected Insert the tip of a paperclip into the small hole on the optical drive. Slowly pull the tray out from the drive until the tray is fully extended.
  • Page 94 Reduce the number of external devices connected to a USB hub. ⚫ Refer to the documentation that came with the device ⚫ There is problem with the software program. Do the following: Verify that the software is properly configured for the system. ⚫...
  • Page 95 controller. Verify that the add-in video controller card is fully seated in its slot. Reboot the system for the changes to take effect. If there are still no characters on the screen after you reboot the system, reboot it again. Take note of the beep codes emitted during POST.
  • Page 96 Notices Information for your safety and comfort Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
  • Page 97 openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.
  • Page 98 Warning！The grounding pin is a safety feature. Using a power outlet that is not properly grounded may result in electric shock and/or injury. Note: The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product.
  • Page 99 technician to restore the product to normal condition. This Server should be located in a restricted access location or an area with similar instruction. Caution: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.
  • Page 100 Regulations and safety notices CLASS 1 LASER PRODUCT CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM. Declaration of Conformity for EU countries Hereby, Altos, declares that this system is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
  • Page 101 List of applicable countries This device must be used in strict accordance with the regulations and constraints in the country of use. For further information, please contact local office in the country of use. Please see http://ec.europa.eu/enterprise/rtte/implem.htm or the latest country list. Note: The following sections are applicable only to Class A systems FCC notice Class A...
  • Page 102 comply with the Class A limits may be attached to this equipment. Operation with non- certified peripherals is likely to result in interference to radio and TV reception. Caution Changes or modifications not expressly approved by the manufacture could void the user’s authority, which is granted by the Federal Communications Commission, to operate this computer.