Usb Device Connection - ZyXEL Communications SBG5500 Series User Manual

If the problem continues, contact your ISP.
4
I cannot access the Internet through a DSL connection.
Make sure you have the DSL WAN port connected to a telephone jack (or the DSL or modem jack on a
1
splitter if you have one).
Make sure you configured a proper DSL WAN interface (Configuration > WAN / Internet > WAN Setup
2
screen) with the Internet account information provided by your ISP and that it is enabled.
Check that the LAN interface you are connected to is in the same interface group as the DSL
3
connection (Configuration > LAN / Home Network > VLAN / Interface Group).
If you set up a WAN connection using bridging service, make sure you turn off the DHCP feature in the
4
Configuration > LAN / Home Network > LAN Setup screen to have the clients get WAN IP addresses
directly from your ISP's DHCP server.
I cannot connect to the Internet using a second DSL connection.
ADSL and VDSL connections cannot work at the same time. You can only use one type of DSL
connection, either ADSL or VDSL connection at one time.
I cannot access the Internet anymore. I had access to the Internet (with the SBG), but my Internet
connection is not available anymore.
Your session with the SBG may have expired. Try logging into the SBG again.
1
Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
2
Start Guide and
Turn the SBG off and on.
3
If the problem continues, contact your ISP.
4

25.4 USB Device Connection

The SBG fails to detect my USB device.
Disconnect the USB device.
1
Chapter 25 Troubleshooting
Section 1.5 on page 16.
SBG5500/3310 Series User's Guide
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