NETGEAR WAC730 Reference Manual
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NETGEAR WAC730 Reference Manual

Prosafe dual-band wireless ac access point
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See also: Installation , User Manual
ProSAFE Dual-Band Wireless AC
Access Points WAC720 and
WAC730
Reference Man ual
October 2015
202-11607-01
350 East Plumeria Drive
San Jose, CA 95134
USA

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  • Page 1 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Reference Man ual October 2015 202-11607-01 350 East Plumeria Drive San Jose, CA 95134...
  • Page 2 Thank you for purchasing this NETGEAR product. You can visit to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Conformity For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.

  • Page 3: Table Of Contents

    Contents Chapter 1 Hardware Setup Unpack Your Access Point ..........7 Hardware Description .
  • Page 4 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Chapter 4 Management and Monitoring Enable Remote Management......... . 50 SNMP Management .
  • Page 5 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Verify the Correct Sequence of Events at Start Up..... 99 No LEDs Are Lit on the Wireless Access Point......99 The Active LED or the LAN LED Is Not Lit .

  • Page 6: Chapter 1 Hardware Setup

    Firmware updates with new features and bug fixes are made available from time to time at downloadcenter.netgear.com. Some products can regularly check the site and download new firmware, or you can check for and download new firmware manually. If the features or behavior of your product does not match what is described in this guide, you might need to update your firmware.

  • Page 7: Unpack Your Access Point

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Unpack Your Access Point Your package contains the following items: • ProSAFE Dual-Band Wireless AC Access Point • Straight-through Category 5 Ethernet cable • Installation guide • Ceiling-mount kit Contact your reseller or customer support in your area if any parts are missing or damaged.
  • Page 8 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Figure 1. Top panel Table 1. Top panel LEDs Item Description Power/Test Off Power is off. On (green) Power is on. Amber, then blinking A self-test is running or software is being loaded.

  • Page 9: Rear Panel

    Power socket for an optional 12 VDC, 2.5A power adapter. Note: The WAC720 access point can support up to two optional 2.4GHz/5GHz dual band antennas. The WAC730 access point can support up to three optional 2.4GHz/5GHz dual band antennas. Hardware Setup...

  • Page 10: Bottom Panel With Product Label

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Bottom Panel With Product Label The product label on the bottom of the wireless access point’s enclosure displays factory default settings, regulatory compliance, and other information: 产品型号: WAC730 CMIIT ID: XXXXXXXXXX FCC ID: PY315300321 IC: 4054A-15300321 This device complies with part 15 of the FCC Rules.

  • Page 11: Chapter 2 Initial Setup

    Initial Setup This chapter covers the following topics: • What You Need Before You Begin • Install and Configure the Wireless Access Point • Test Basic Wireless Connectivity • Mount the Wireless Access Point What You Need Before You Begin You must consider the following guidelines and requirements before you can set up your wireless access point.

  • Page 12: Ethernet Cabling Requirements

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Note: Failure to follow these guidelines can result in significant performance degradation or inability to connect wirelessly to the wireless access point. For complete performance specifications, see Appendix A, Supplemental Information. Note:...

  • Page 13: Hardware Requirements For Computers On Your Lan

    To connect to the wireless access point on your network, an 802.11bg/ng/bgn or 802.11a/a-na-ac wireless adapter must be installed on each computer. We recommend using the wireless access point with computers with the NETGEAR A6210 WiFi USB Adapter installed. Operating Frequency Guidelines You do not need to change the operating frequency (channel) unless you notice interference problems or you place the wireless access point near another wireless access point.

  • Page 14: Install And Configure The Wireless Access Point

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Install and Configure the Wireless Access Point Install and configure your wireless access point in the order of the following sections: 1. Connect the Wireless Access Point to a Computer 2. Log In to the Wireless Access Point 3.

  • Page 15: Log In To The Wireless Access Point

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Power/Test LED. The Power/Test LED blinks when the wireless access point is first turned on. (To be exact, during startup, the LED is first steady amber, then goes off, and then blinks green.) After about 45 seconds, the LED stays lit (steady green).

  • Page 16: Configure Basic General System Settings And Time Settings

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Enter the default user name of admin and the default password of password. Click the Login button. The web browser displays the basic General system settings page under the Configuration tab of the main menu.
  • Page 17 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 To configure basic system settings:  Select Configuration > System > Basic > General. Configure the settings as explained in the following table: Setting Description Access Point Name This unique name is the wireless access point NetBIOS name. The name is printed on the rear label of the wireless access point.

  • Page 18: Configure The Ipv4 Settings

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Configure the settings as explained in the following table: Setting Description Time Zone Select the time zone to match your location. Current Time This is a nonconfigurable field that displays the current date and time.

  • Page 19: Configure The Basic Wireless Settings

    A DNS server is a host on the Internet that translates Internet names (such as www.netgear.com) to numeric IP addresses. Typically your ISP transfers the IP address of one or two DNS servers to your wireless access point during login. If...
  • Page 20 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 network settings for wireless devices to connect to your network. For other wireless features, including wireless security, see Chapter 3, Wireless Configuration and Security. WARNING: If you configure the wireless access point from a wireless computer and you change the wireless access point’s SSID, channel, or...
  • Page 21 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 When you change the wireless mode, the Turn Radio On check box is automatically cleared, and all fields, buttons, and menus onpage are masked out. Turn on the radio by selecting the Turn Radio On check box. A pop-up page displays.
  • Page 22 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Setting Descriptions 11bg modes only Data Rate From the menu, select the transmit data rate of the wireless network. The default setting is Best. For a list of all options that you can select from in 11bg mode, see...
  • Page 23 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Select the wireless mode in the 5 GHz band: • 11a. 802.11n-compliant devices can connect to the access point because they are backward compatible. • 11a-na-ac. This is the default setting. If you keep the default setting, go to...
  • Page 24 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Specify the remaining wireless settings as explained the following table: Setting Descriptions Wireless Network Name Enter a 32-character (maximum) service set identifier (SSID); the characters are (SSID) case-sensitive. The default is NETGEAR_11ac. The SSID assigned to a wireless device needs to match the wireless access point’s SSID for the wireless device...

  • Page 25: Test Basic Wireless Connectivity

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Note: For information about how to configure advanced wireless settings, Configure Advanced Wireless Settings on page 76. Test Basic Wireless Connectivity After you have configured the wireless access point, test the computers on your LAN for wireless connectivity before you position and mount the wireless access point at its permanent position.

  • Page 26: Ceiling Installation

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Ceiling Installation The best location for ceiling installation is at the center of your wireless coverage area, and within line of sight of all mobile devices. Make sure that the top (the dome side) of the wireless access point is directed toward the users and not the ceiling.
  • Page 27 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Attach the mounting plate to the ceiling rail. Secure the mounting plate with the included screws. Initial Setup...

  • Page 28: Wall Installation

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Wall Installation The best location for wall installation is at the center of your wireless coverage area, and within line of sight of all mobile devices. Make sure that the top (the dome side) of the wireless access point is directed toward the users and not the wall.
  • Page 29 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Attach the wall anchors and screws to the wall where you previously marked. Leave a space 1/8 of an inch (3.5 mm) wide between the heads of the screws and the wall.
  • Page 30 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Initial Setup...

  • Page 31: Chapter 3 Wireless Configuration And Security

    Wireless Configuration and Security This chapter describes how to configure the wireless features of the wireless access point. The chapter includes the following sections: • Wireless Data Security Options • Security Profiles • Configure RADIUS Server Settings • Restrict Wireless Access by MAC Address •...
  • Page 32 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 100-foot radius. Such distances can allow for others outside your immediate area to access your network. Unlike wired network data, your wireless data transmissions can extend beyond your walls and can be received by anyone with a compatible adapter. For this reason, use the security features of your wireless equipment.

  • Page 33: Security Profiles

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 WPA uses RADIUS-based 802.1x authentication. For more information, see Configure and Enable Security Profiles on page 35 and Configure WPA With RADIUS and WPA & WPA2 With RADIUS on page 40. WPA-PSK uses a pre-shared key (PSK) for authentication. For more information, see...
  • Page 34 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 For information about the types of network authentication that the wireless access point supports, see Configure and Enable Security Profiles on page 35. • Data encryption Select the data encryption that you want to use. The available options depend on the network authentication setting (otherwise, the default is None).

  • Page 35: Configure And Enable Security Profiles

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Configure and Enable Security Profiles To configure and enable a security profile, you must enable the associated radio: • For 802.11bg/ng/bgn modes, the 2.4 GHz radio needs to be enabled (see Configure 802.11bg/ng/bgn Wireless Settings...
  • Page 36 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Setting Description VLAN The default VLAN ID that is associated with the wireless security profile. WMF Enable The check box that lets you select the wireless security profile so that you can enable it by clicking the Apply button.
  • Page 37 Enter a unique name of the wireless security profile that makes it easy to recognize the profile. The default names are NETGEAR, NETGEAR-1, NETGEAR-2, and so on, through NETGEAR-7. You can enter a value of up to 32 alphanumeric characters.
  • Page 38 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 for your wireless adapter and WPA or WPA2 client software for instructions about how to configure WPA2 settings. Setting Description Network Authentication Open System This is the default setting. Use an open system without any and Data Encryption encryption.
  • Page 39 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Setting Description Wireless Client Security If you enable wireless client security separation by selecting Enable from the Separation menu, the associated wireless clients cannot communicate with each other. By default, Disable is selected from the menu. This feature is intended for hotspots and other public access situations.
  • Page 40 Descriptions Advanced Encryption Standard (AES) is the standard encryption method used with WPA2. Note: Although some wireless clients might support AES with WPA, the WAC720 and WAC730 wireless access points do not support WPA with AES. TKIP + AES The TKIP + AES encryption method is supported both for WPA and WPA2. Broadcast packets use TKIP.

  • Page 41: Configure Radius Server Settings

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Setting Descriptions Passphrase Enter a passphrase. The passphrase length needs to be between 8 and 63 characters (inclusive). The default passphrase is sharedsecret. You can display the actual passphrase by selecting the Show Passphrase in Clear Text Yes radio button.
  • Page 42 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Specify the settings as explained in the following table: Setting Descriptions RADIUS Server Settings Primary IPv4 Address or Enter the IP address of the primary RADIUS server for Authentication Server IPv6 Address authentication.
  • Page 43 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Click the Apply button. Your settings are saved. Wireless Configuration and Security...

  • Page 44: Restrict Wireless Access By Mac Address

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Restrict Wireless Access by MAC Address For increased security, you can restrict access to an SSID by allowing access to only specific computers or wireless stations based on their MAC addresses. You can restrict access to only trusted computers so that unknown computers cannot connect wirelessly to the wireless access point.

  • Page 45: Enable Rogue Ap Detection

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 The wireless access point places the MAC addresses of the attached wireless stations in this table. Populate the Trusted Wireless Stations table by one of the following methods: • Select MAC addresses from the Available Wireless Stations table: a.

  • Page 46: Schedule The Wireless Radios To Be Turned Off

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Select the Turn Rogue AP Detection On check box. Select a detection policy from the Rogue AP Detection Policy menu: • Mild. The AP scans for unknown APs every 180 seconds. •...

  • Page 47: Configure Basic Wireless Quality Of Service

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Specify the settings as explained in the following table: Setting Description Wireless Scheduling Select the Enable radio button to enable the timer. By default, the Disable radio button is selected. Radio Off Schedule Select check boxes to specify the days when you want to schedule the radios to be turned off.
  • Page 48 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 • Background. Low priority queue with high throughput. Applications, such as FTP, that are not time-sensitive but require high throughput can use this queue. The WMM Powersave feature saves power for battery-powered equipment by increasing the efficiency and flexibility of data transmission.
  • Page 49 Management and Monitoring This chapter describes how to use the management and monitoring features of the wireless access point. The chapter includes the following sections: • Enable Remote Management • Upgrade the Wireless Access Point Software • Manage the Configuration File or Reset to Factory Defaults •...

  • Page 50: Chapter 4 Management And Monitoring

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Enable Remote Management Both Simple Network Management Protocol (SNMP) and the remote console Secure Shell (SSH) are enabled by default, which allows for remote management of the wireless access point from a client running SNMP management software, as well as from an SSH client. The Telnet console is disabled by default.

  • Page 51: Secure Shell And Telnet Management

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Your settings are saved. Secure Shell and Telnet Management To configure remote console features:  Select Maintenance > Remote Management > Remote Console. Enable or disable the remote console features: • Secure Shell (SSH). To enable this feature, select the Enable radio button, which is the default setting.

  • Page 52: Upgrade The Wireless Access Point Software

    The software of the wireless access point is stored in flash memory and can be upgraded as NETGEAR releases new software. You can download upgrade files from the NETGEAR website. If the upgrade file is compressed (.zip file), you first must extract the image (.rmt) file before sending it to the wireless access point.

  • Page 53: Web Browser Upgrade Procedure

    Web Browser Upgrade Procedure To use a web browser to upgrade the wireless access point firmware:  Download the new software file from the NETGEAR website and save it to your hard disk. If necessary, unzip the new software file.

  • Page 54: Tftp Server Upgrade Procedure

    To use this method, you must have a TFTP server set up. To use a TFTP server to upgrade the wireless access point firmware:  Download the new software file from the NETGEAR website and save it to your hard disk. Place the software file in your TFTP server location.

  • Page 55: Save The Configuration

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 • Save the Configuration • Restore the Configuration • Restore the Wireless Access Point to the Factory Default Settings • Reboot the Wireless Access Point Without Restoring the Default Configuration Save the Configuration To save your settings: ...

  • Page 56: Restore The Wireless Access Point To The Factory Default Settings

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Click the Browse button and locate the backup configuration file (the file name is config). Click the Apply button to initiate the restoration process. During the restoration process, the wireless access point automatically restarts. The restoration process typically takes about one minute.

  • Page 57: Reboot The Wireless Access Point Without Restoring The Default Configuration

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Click the Apply button. The wireless access point is reset to the factory default settings. During the restoration process, the wireless access point automatically restarts. The restoration process typically takes about one minute. When the Test LED turns off, wait a few more seconds before doing anything with the wireless access point.

  • Page 58: Change The Administrator Password

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 The reboot process typically takes about one minute. When the Test LED turns off, wait a few more seconds before doing anything with the wireless access point. Change the Administrator Password The default password is password. We recommend that you change this password to a more secure password.
  • Page 59 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 To add a new user account:  Select Configuration > System > Advanced > User Accounts. Configure the settings in the upper part of the page as explained in the following table:...

  • Page 60: Enable The Syslog Server

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Click the Reset Password button. The password is reset to the default password, which is password. Click the Apply button. Your settings are saved. To reset the password for a user account: ...

  • Page 61: Monitor The Wireless Access Point

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Specify the settings as explained in the following table: Setting Description Enable Syslog Select the check box to enable the syslog option. By default, the syslog option is disabled. Syslog Server IP Address Enter the IP address of the syslog server to which the wireless access point sends the syslog files.
  • Page 62 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 The following table explains the fields of the System page: Setting Description Access Point Information Access Point Name The NetBIOS name. For information about how to change the default name, see Configure Basic General System Settings and Time Settings on page 16.
  • Page 63 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Setting Description Serial Number The serial number of the wireless access point. Current Time The current time. For information about how to change the time settings, see Configure Basic General System Settings and Time Settings on page 16.

  • Page 64: Monitor Wireless Stations

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Setting Description Channel / Frequency The channel that the wireless port is using. For information about how to change the channel and frequency, see Configure 802.11bg/ng/bgn Wireless Settings page 20 and Configure 802.11a/a-na-ac Wireless Settings on page 22.

  • Page 65: View The Activity Log

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 To view details of a wireless station, select the corresponding radio button, and then click Details. The Wireless Stations Details page displays. The following table explains the fields of the Wireless Stations Details page:...

  • Page 66: Traffic Statistics

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 To display the activity log and save it:  Select Monitoring > Logs. Click the Save As button to save the log contents to a file on your computer or to a disk drive.

  • Page 67: Enable And Configure Ensemble Mode

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 The following table explains the fields of the Statistics page: Setting Description Wired Ethernet Packets The number of packets received and transmitted over the Ethernet connection since the wireless access point was restarted.

  • Page 68: Configure Ensemble Mode

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Configure Ensemble Mode To configure Ensemble mode on the access point:  Select Configuration > Ensemble. To enable Ensemble mode, select the Start radio button. In the Ensemble Name field, enter the ensemble name.
  • Page 69 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 To manage an Ensemble’s firmware versions:  Select Maintenance > Ensemble Upgrade > Firmware Upgrade. Click the Choose File button. Select a firmware file to upload. Select the members of the ensemble that you would like to upgrade.

  • Page 70: Monitor An Ensemble

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Monitor an Ensemble You can monitor the status of an ensemble from the ensemble dashboard. You can also monitor the devices connected to members of the ensemble as well as monitor networks neighboring the ensemble.

  • Page 71: Chapter 5 Advanced Configuration

    Advanced Configuration This chapter describes how to configure the advanced features of the wireless access point. The chapter includes the following sections: • Configure IPv6 Settings • Configure Spanning Tree Protocol, 802.1Q VLAN, and Link Layer Discovery Protoco • Configure Advanced Wireless Settings •...

  • Page 72: Configure Ipv6 Settings

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Configure IPv6 Settings The wireless access point supports IPv6: • You can manage the wireless access point from an IPv6 address. • The wireless access point can function as an IPv6 DHCP client.

  • Page 73: Configure Spanning Tree Protocol, 802.1Q Vlan, And Link Layer Discovery Protoco

    A DNS server is a host on the Internet that translates Internet names (such as www.netgear.com) to numeric IP addresses. Typically your ISP transfers the IP address of one or two DNS servers to your wireless access point during login. If...
  • Page 74 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 The 802.1Q VLAN protocol on the wireless access point logically separates traffic on the same physical network: • Untagged VLAN. When the wireless access point sends frames that are associated with the untagged VLAN from its Ethernet interface, those frames are untagged. When the wireless access point receives untagged frames over its Ethernet interface, those frames are assigned to the untagged VLAN.

  • Page 75: Configure Ethernet Lldp

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Setting Description 802.1Q VLAN Untagged VLAN Select the Untagged VLAN check box to configure one VLAN as an untagged VLAN. By default, the Untagged VLAN check box is selected. Specify a VLAN ID. The default VLAN ID is 1.

  • Page 76: Configure Bonjour

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Click Apply to save your settings. Configure Bonjour Bonjour allows computers on the network to discover the access point more easily after it connects to a LAN that includes a DHCP server.
  • Page 77 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Specify the settings as explained in the following table: Setting Description RTS Threshold (0–2347) Enter the Request to Send (RTS) threshold. The default setting is 2347. If the packet size is equal to or less than the RTS threshold, the...
  • Page 78 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Setting Description AMPDU Select the Enable radio button to allow the aggregation of several MAC frames into a single large frame to achieve higher throughput. Enabling the aggregated MAC protocol data unit (A-MPDU) could lead to better network performance.

  • Page 79: Configure Advanced Quality Of Service Settings

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Configure Advanced Quality of Service Settings For most networks, the default Quality of Service (QoS) queue settings work well. For information about how to configure basic QoS, see Configure Basic Wireless Quality of Service on page 47.
  • Page 80 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Specify the settings as explained in the following table: Setting Description AP EDCA parameters AIFS Enter the Arbitration Inter-Frame Spacing (AIFS) interval that specifies the wait time (in milliseconds) between data frames. A higher AIFS value means a higher priority for a queue.

  • Page 81: Configure Quality Of Service Policies

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Setting Description Max. Burst Enter the maximum burst value that specifies the maximum burst length (in microseconds) allowed for packet bursts on the wireless network. A packet burst is a collection of multiple frames transmitted without header information.
  • Page 82 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 • Source MAC. Indicates the source MAC address in Ethernet-II frame header. • Destination MAC. Indicates the destination MAC address in Ethernet-II frame header. • Source IP. Indicates the source IP address in the IP header.
  • Page 83 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Note: Depending on your selection from the Match Frame Fields menu, Match Classifications appears either as a menu from which you must make a selection or a field in which you must enter information.
  • Page 84 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Setting Description Match Frame 802.1P From the Match Classifications menu, select the CoS priority value Fields and Match against which the information in the IP header needs to be matched: Classifications •...
  • Page 85 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Setting Description Match Frame Source IP In the Match Classifications field, enter the source IP address against Fields and Match which the information in the IP header needs to be matched. Classifications...
  • Page 86 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Note: Rate limiting for the wireless interface is an optional setting that applies to all traffic on the wireless interface. Unlike classification rate limiting, which you can specify for each classification, rate limiting for the wireless interface you only must specify once.

  • Page 87: Configure Captive Portal

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Configure Captive Portal Captive portal allows you to set up a login page so that only users with a valid user name and password may access the internet through the access point. You must first configure the captive portal and add users before enabling it on the access point.
  • Page 88 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Add users to a captive portal:  Select Configuration > Captive Portal > User Configuration. Enter the name of the user in the Captive Portal User Name field. Click the Apply button to create the user.

  • Page 89: Configure Wireless Bridging

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 The captive portal is enabled on the selected SSID. Configure Wireless Bridging The wireless access point supports a wireless distributing system (WDS) that lets you build large bridged wireless networks. You can select from the following wireless access point modes: •...
  • Page 90 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Wireless PC card in a notebook computer Wireless PC card in a notebook computer Point-to-point Point-to-point bridge mode bridge mode Router Hub or switch Figure 5. To configure a point-to-point wireless network: ...
  • Page 91 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 f. Specify the settings as explained in the following table: Setting Description Profile Definition Profile Name Enter a profile name that is easy to remember. The default name is NETGEAR-WDS-1. Remote MAC Address Enter the MAC address of the remote wireless access point (the MAC address...

  • Page 92: Configure A Point-To-Multipoint Wireless Network

    For each wireless access point that you want the master to be able to connect to, you must configure a security profile with a unique name and the MAC address of the wireless access point. You can configure up to four such security profiles (NETGEAR-WDS-1, NETGEAR-WDS-2, and so on).
  • Page 93 Step g for any other security profile that you want to edit. For example, first configure security profile NETGEAR-WDS-1 with the MAC address of AP2, and then configure security profile NETGEAR-WDS-2 with the MAC address of AP3 (see Figure 6 on page 92).

  • Page 94: Configure The Wireless Access Point To Repeat The Wireless Signal Using Point-To-Multipoint Bridge Mode

    You can extend this multipoint bridging configuration by adding additional wireless access points that are configured in point-to-point mode for each additional LAN segment. Furthermore, you can extend the range of the wireless network with NETGEAR wireless antenna accessories. Configure the Wireless Access Point to Repeat the Wireless...
  • Page 95 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 wireless access point. You can configure up to four security profiles to enable the wireless access point to repeat the wireless signal for four remote wireless access points. Each security profile requires a unique name and needs to include the MAC address of the remote wireless access point.
  • Page 96 Step h for any other security profile that you want to edit. For example, first configure security profile NETGEAR-WDS-1 with the MAC address of AP1, and then configure security profile NETGEAR-WDS-2 with the MAC address of AP3 (see Figure 7 on page 95).
  • Page 97 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Note: If you do not clear the Enable Wireless Client Association check box, the wireless access point functions in regular point-to-multipoint bridge mode. d. If the correct profile names and security options are displayed in the table, select the check boxes in the Enable column for all security profiles that you want to enable.

  • Page 98: Chapter 6 Troubleshooting

    Troubleshooting This chapter provides information about troubleshooting the wireless access point. After each problem description, instructions are given to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the wireless access point on? Go to Basic Functioning on page 99.

  • Page 99: Basic Functioning

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Basic Functioning • Verify the Correct Sequence of Events at Start Up • No LEDs Are Lit on the Wireless Access Point • The Active LED or the LAN LED Is Not Lit •...

  • Page 100: The Active Led Or The Lan Led Is Not Lit

    If it is plugged directly into the wall, verify that it is not a switched outlet. • Make sure that you are using the correct NETGEAR power adapter that is supplied with your wireless access point. The Active LED or the LAN LED Is Not Lit There is a hardware connection problem.

  • Page 101: You Cannot Access The Internet Or The Lan From A Wireless-Capable Computer

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 You Cannot Access the Internet or the LAN from a Wireless-Capable Computer There is a configuration problem. Check these items:  • You might not have restarted the computer with the wireless adapter to allow TCP/IP changes take effect.

  • Page 102: When You Enter A Url Or Ip Address A Time-Out Error Occurs

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 • Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure that the Java applet is loaded. • Try quitting the browser, clearing the cache, deleting the cookies, and launching the browser again.

  • Page 103: Test The Lan Path To Your Wireless Access Point

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Test the LAN Path to Your Wireless Access Point You can ping the wireless access point from your computer to verify that the LAN path to your wireless access point is set up correctly.

  • Page 104: Test The Path From Your Computer To A Remote Device

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Test the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from your computer to a remote device. From the Windows toolbar, click the Start button, and select Run.

  • Page 105: Use The Packet Capture Tool

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Use the Packet Capture Tool You can capture wireless packets to analyze traffic patterns with a network traffic analyzer tool. The captured packet flow can show if traffic is flowing correctly to its destinations or if packets are dropped.

  • Page 106: Appendix A Supplemental Information

    Supplemental Information This appendix provides factory default settings and technical specifications for the ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730. The appendix includes the following sections: • Technical Specifications • Factory Default Settings...

  • Page 107: Technical Specifications

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Technical Specifications Table 2. Technical specifications Feature Description 802.11bg/ng/bgn wireless specifications 802.11b data rates 1, 2, 5.5, and 11 Mbps, and auto-rate capable 802.11bg data rates 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, 54 Mbps, and auto-rate capable 802.11bgn MCS index...
  • Page 108 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Table 2. Technical specifications (continued) Feature Description 802.11a data rates 6, 9, 12, 18, 24, 36, 48, 54 Mbps, and auto-rate capable 802.11a/a-na-ac data Data rates for a 20 MHz channel width and an automatic guard interval: rates 0 / 7.2 Mbps, 1 / 14.4 Mbps, 2 / 21.7 Mbps, 3 / 28.9 Mbps, 4 / 43.3 Mbps,...
  • Page 109 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Table 2. Technical specifications (continued) Feature Description Status LEDs • Power/Test LED • Activity LED • Ethernet LAN • Wireless LAN (2.4 GHz and 5 GHz) Electrical and Physical Specifications Power adapter 12 VDC, 2.5A;...

  • Page 110: Factory Default Settings

    ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Factory Default Settings You can use the Reset button located on the rear of the wireless access point to reset all settings to their factory defaults. This is called a hard reset.
  • Page 111 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Table 3. Default configuration settings (continued) Feature Description Time zone USA-Pacific NTP client Enabled Custom NTP server Disabled Port speed 10/100/1000 Ethernet MAC address See bottom label Radio and wireless settings Operating mode...
  • Page 112 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Table 3. Default configuration settings (continued) Feature Description Beacon interval Aggregation length 65535 A-MPDU Enabled RIFS transmission Disabled DTIM interval Preamble type Auto Antenna Internal 802.11d Enabled Maximum wireless clients Wi-Fi Multimedia (WMM)
  • Page 113 ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730 Table 3. Default configuration settings (continued) Feature Description Wireless security features Rogue AP detection Disabled Rogue AP detection policy Moderate MAC authentication Disabled RADIUS servers None RADIUS authentication port number 1812 RADIUS shared secret...

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