NETGEAR WAC720 Reference Manual
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NETGEAR WAC720 Reference Manual

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Download this manual See also: Installation, User Manual
ProSAFE Dual-Band Wireless AC
Access Points WAC720 and WAC730
Reference Man ual
February 2016
202-11624-02
350 East Plumeria Drive
San Jose, CA 95134
USA

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Summary of Contents for NETGEAR WAC720

  • Page 1 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Reference Man ual February 2016 202-11624-02 350 East Plumeria Drive San Jose, CA 95134...
  • Page 2 Thank you for purchasing this NETGEAR product. You can visit to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Conformity For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.

  • Page 3: Table Of Contents

    Contents Chapter 1 Hardware Setup Unpack Your Access Point ..........7 Hardware Description .
  • Page 4 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Schedule the Wireless Radios to Be Turned Off ......46 Configure Basic Wireless Quality of Service .
  • Page 5 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Delete a QoS Policy ..........88 Manage a Captive Portal .

  • Page 6: Chapter 1 Hardware Setup

    Note: Firmware updates with new features and bug fixes are made available from time to time at downloadcenter.netgear.com. Some products can regularly check the site and download new firmware, or you can check for and download new firmware manually. If the features or behavior of your product does not match what is described in this guide, you might need to update your firmware.

  • Page 7: Unpack Your Access Point

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Unpack Your Access Point Your package contains the following items: • ProSAFE Dual-Band Wireless AC Access Point • Straight-through Category 5 Ethernet cable • Ceiling and wall installation kit • Installation guide Contact your reseller or customer support in your area if any parts are missing or damaged.

  • Page 8: Rear Panel

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Table 1. Top panel LEDs Item Description Power/Test Off Power is off. On (green) Power is on. Amber, then blinking A self-test is running or software is being loaded. green During startup, the LED is first steady amber, then goes off, and then blinks green before turning steady green after about 45 seconds.

  • Page 9: Bottom Panel With Product Label

    Power socket for an optional 12 VDC, 2.5A power adapter. Note: The WAC720 access point can support up to two optional 2.4 GHz/5 GHz dual-band antennas. The WAC730 access point can support up to three optional 2.4 GHz/5 GHz dual-band antennas.

  • Page 10: Chapter 2 Initial Setup

    Initial Setup This chapter covers the following topics: • What You Need Before You Begin • Install and Configure the Wireless Access Point • Test Basic Wireless Connectivity • Mount the Wireless Access Point...

  • Page 11: What You Need Before You Begin

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 What You Need Before You Begin You must consider the following guidelines and requirements before you can set up your wireless access point. System Requirements Before installing the access point, make sure that your system includes the following: •...

  • Page 12: Ethernet Cabling Requirements

    To connect to the wireless access point on your network, an 802.11bg/ng/bgn or 802.11a/a-na-ac wireless adapter must be installed on each computer. We recommend using the wireless access point with computers with the NETGEAR A6210 WiFi USB Adapter installed. Operating Frequency Guidelines You do not need to change the operating frequency (channel) unless you notice interference problems or you place the wireless access point near another wireless access point.

  • Page 13: Requirements For Entering Ip Addresses

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Requirements for Entering IP Addresses IP addresses assigned to the access points must follow the following requirements for IPv4 and IPv6 addresses. IPv4 The fourth octet of an IP address must be between 0 and 255 (both inclusive). This requirement applies to any IP address that you enter on the wireless access point’s web...

  • Page 14: Connect The Wireless Access Point To A Computer

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Connect the Wireless Access Point to a Computer Tip: Before you place the wireless access point in an elevated position that is difficult to reach, first set up and test the wireless access point to verify wireless network connectivity.

  • Page 15: Log In To The Wireless Access Point

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Log In to the Wireless Access Point The default IP address of your wireless access point is 192.168.0.100. By default, the DHCP client on the wireless access point is enabled. If your network includes a DHCP server but you want to access the access point using the default IP address, you must remove the DHCP server from the network.

  • Page 16: Configure Basic General System Settings And Time Settings

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Configure Basic General System Settings and Time Settings Note: After you successfully log in to the wireless access point, the basic General system settings page displays. To configure basic system settings: ...
  • Page 17 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 To configure time settings:  Select Configuration > System > Basic > Time. Configure the settings as explained in the following table: Setting Description Time Zone Select the time zone to match your location.

  • Page 18: Configure The Ipv4 Settings

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Configure the IPv4 Settings Note: For information about how to configure the IPv6 settings, see Configure IPv6 Settings on page 74. WARNING: If you enable the DHCP client, the IP address of the wireless access point changes when you click the Apply button, causing you to lose your connection to the wireless access point.

  • Page 19: Configure The Basic Wireless Settings

    A DNS server is a host on the Internet that translates Internet names (such as www.netgear.com) to numeric IP addresses. Typically your ISP transfers the IP address of one or two DNS servers to your wireless access point during login. If...
  • Page 20 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 802.11bg/ng/bgn Configure Wireless Settings To configure the 802.11bg/ng/bgn wireless settings:  Select Configuration > Wireless > Basic > Wireless Settings. Select the wireless mode in the 2.4 GHz band: • bg. 802.11b-compliant devices and 802.11g-compliant devices can connect to the access point.
  • Page 21 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Specify the remaining wireless settings as explained the following table: Setting Descriptions Wireless Network Name Enter a 32-character (maximum) service set identifier (SSID); the characters are (SSID) case-sensitive. The default is NETGEAR_11ng. The SSID assigned to a wireless device must match the wireless access point’s SSID for the wireless device to...
  • Page 22 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Note: For information about how to configure advanced wireless settings, Configure Advanced Wireless Settings on page 78. Configure 802.11a/a-na-ac Wireless Settings To configure the 802.11a/a-na-ac wireless settings:  Select Configuration > Wireless > Basic > Wireless Settings.

  • Page 23: Wireless Configuration

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Click the OK button to confirm the change of wireless mode. The change does not take effect until you click the Apply button after you complete the wireless configuration. Specify the remaining wireless settings as explained the following table:...

  • Page 24: Test Basic Wireless Connectivity

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Setting Descriptions 11a mode only Data Rate From the menu, select the transmit data rate of the wireless network. The default setting is Best. For a list of all options that you can select from in 11a mode, see...

  • Page 25: Mount The Wireless Access Point

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 After you complete the configuration of the wireless access point, you can reconfigure the computer that you used for this process back to its original TCP/IP settings. Mount the Wireless Access Point The following sections explain how to mount your wireless access point.
  • Page 26 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Before mounting the access point in a high location, first set up and test the access point to verify WiFi network connectivity. If you are mounting the access point on a hard ceiling, use the wall installation instructions.
  • Page 27 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Twist the access point to hang it from the ceiling rail. Secure the access point to the ceiling rail using the T-bar screw. Initial Setup...

  • Page 28: Wall Installation

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Wall Installation The best location for wall installation is at the center of your wireless coverage area, and within line of sight of all mobile devices. Make sure that the top (the dome side) of the wireless access point is directed toward the users and not the wall.
  • Page 29 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Using the wall anchors and screws, attach the wall mounting bracket to the wall where you previously marked. The following figures show a side view of the wall. The left figure includes a schematic view of the wall mounting bracket.
  • Page 30 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Note: Although the product package includes four wall anchors and screws, two screws are sufficient to attach the wall mounting bracket as shown in the previous figure. However, if you prefer, you can use four screws and insert them through the mounting holes in the corners of the wall mounting bracket.

  • Page 31: Chapter 3 Wireless Configuration And Security

    Wireless Configuration and Security This chapter describes how to configure the wireless features of the wireless access point. The chapter includes the following sections: • Wireless Data Security Options • Security Profiles • Configure and Enable Security Profiles • Configure RADIUS Server Settings •...

  • Page 32: Wireless Data Security Options

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Wireless Data Security Options Indoors, computers can connect over 802.11ac wireless networks at a maximum range of 300 feet. Typically, a wireless access point inside a building works best with devices within a 100-foot radius.

  • Page 33: Security Profiles

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 • Legacy 802.1X. Legacy 802.1X uses RADIUS-based 802.1x authentication but no data encryption. For information about how to configure Legacy 802.1X, see Configure and Enable Security Profiles on page 35 and Configure Legacy 802.1X...
  • Page 34 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 To set up a security profile, select its network authentication type, data encryption, wireless client security separation, and VLAN ID: • Network authentication The wireless access point is set by default as an open system with no authentication.

  • Page 35: Configure And Enable Security Profiles

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Configure and Enable Security Profiles To configure and enable a security profile, you must enable the associated radio: • For 802.11bg/ng/bgn modes, the 2.4 GHz radio must be enabled (see Configure 802.11bg/ng/bgn Wireless Settings...
  • Page 36 Enter a unique name of the wireless security profile that makes it easy to recognize the profile. The default names are NETGEAR, NETGEAR-1, NETGEAR-2, and so on, through NETGEAR-7. You can enter a value of up to 32 alphanumeric characters.
  • Page 37 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Setting Description Wireless Network Name The wireless network name (SSID) for the wireless security profile. The default (SSID) names depend on the selected radio band: • 802.11bg/ng/bgn. The default names are NETGEAR_11ng, NETGEAR_11ng-1, NETGEAR_11ng-2, and so on, through NETGEAR_11ng-7 for the eighth profile.
  • Page 38 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Setting Description Network Authentication WPA2 with Configure the RADIUS server settings and select AES or and Data Encryption RADIUS TKIP + AES encryption. (continued) Configure WPA With RADIUS and WPA & WPA2 With RADIUS on page 39.

  • Page 39: Change The Qos Policy For A Wireless Security Profile

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 WARNING: If you use a wireless computer to configure wireless security settings, you are disconnected when you click the Apply button. Reconfigure your wireless computer to match the new settings, or access the wireless access point from a wired computer to make further changes.

  • Page 40: Configure Wpa-Psk, Wpa2-Psk, And Wpa-Psk & Wpa2-Psk

    Descriptions Advanced Encryption Standard (AES) is the standard encryption method used with WPA2. Note: Although some wireless clients might support AES with WPA, the WAC720 and WAC730 wireless access points do not support WPA with AES. TKIP + AES The TKIP + AES encryption method is supported both for WPA and WPA2. Broadcast packets use TKIP.

  • Page 41: Configure Radius Server Settings

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Configure RADIUS Server Settings For authentication, accounting, or both authentication and accounting using RADIUS, you must configure primary servers and optional secondary servers. These RADIUS server settings can apply to all devices that are connected to the wireless access point.
  • Page 42 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Setting Descriptions Secondary IPv4 Address or Enter the IP address of the secondary RADIUS server for Authentication Server IPv6 Address authentication. The secondary RADIUS server is used when the primary RADIUS server is not available.

  • Page 43: Restrict Wireless Access By Mac Address

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Restrict Wireless Access by MAC Address For increased security, you can restrict access to an SSID by allowing access to only specific computers or wireless stations based on their MAC addresses. You can restrict access to only trusted computers so that unknown computers cannot connect wirelessly to the wireless access point.

  • Page 44: Enable Rogue Ap Detection

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 The wireless access point places the MAC addresses of the attached wireless stations in this table. Populate the Trusted Wireless Stations table by one of the following methods: • Select MAC addresses from the Available Wireless Stations table: a.
  • Page 45 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 To enable rogue AP detection:  Select Configuration > Security > Advanced > Rogue AP. Select the Turn Rogue AP Detection On check box. Select a detection policy from the Rogue AP Detection Policy menu: •...

  • Page 46: Schedule The Wireless Radios To Be Turned Off

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Schedule the Wireless Radios to Be Turned Off Scheduling the wireless radios to be turned off is a green feature that allows you to turn off the wireless radios during scheduled vacations, office shutdowns, on evenings, or on weekends.
  • Page 47 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 WMM defines the following four queues in decreasing order of priority: • Voice. The highest priority queue with minimum delay, which makes it ideal for applications like VoIP and streaming media.

  • Page 48: Chapter 4 Management And Monitoring

    Management and Monitoring This chapter describes how to use the management and monitoring features of the wireless access point. The chapter includes the following sections: • Enable Remote Management • Upgrade the Wireless Access Point Software • Manage the Configuration File or Reset to Factory Defaults •...

  • Page 49: Enable Remote Management

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Enable Remote Management Both Simple Network Management Protocol (SNMP) and the remote console Secure Shell (SSH) are enabled by default, which allows for remote management of the wireless access point from a client running SNMP management software, as well as from an SSH client. The Telnet console is disabled by default.

  • Page 50: Secure Shell And Telnet Management

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Secure Shell and Telnet Management To configure remote console features:  Select Maintenance > Remote Management > Remote Console. Enable or disable the remote console features: • Secure Shell (SSH). To enable this feature, select the Enable radio button, which is the default setting.

  • Page 51: Upgrade The Wireless Access Point Software

    The software of the wireless access point is stored in flash memory and can be upgraded as NETGEAR releases new software. You can download upgrade files from the NETGEAR website. If the upgrade file is compressed (.zip file), you first must extract the image (.rmt) file before sending it to the wireless access point.

  • Page 52: Upgrade The Firmware Over A Web Browser

    Upgrade the Firmware Over a Web Browser To use a web browser to upgrade the wireless access point firmware:  Download the new software file from the NETGEAR website and save it to your hard disk. If necessary, unzip the new software file.

  • Page 53: Upgrade The Firmware Over A Tftp Server

    To use this method, you need access to a TFTP server. To use a TFTP server to upgrade the wireless access point firmware:  Download the new software file from the NETGEAR website and save it to your hard disk. Place the software file in your TFTP server location.

  • Page 54: Manage The Configuration File Or Reset To Factory Defaults

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Manage the Configuration File or Reset to Factory Defaults The wireless access point settings are stored in the configuration file. You can save this file (back it up) to a computer, restore it from a computer, or reset it to factory default settings, as described in the following sections: •...

  • Page 55: Restore The Configuration

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Restore the Configuration To restore your settings from a saved configuration file:  Select Maintenance > Upgrade > Restore Settings. Click the Browse button and locate the backup configuration file (the file name is config).
  • Page 56 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Use the Web Management Interface to Restore Factory Default Settings To restore the factory default settings using the web management interface:  Select Maintenance > Reset > Restore Defaults. Select the Yes radio button.

  • Page 57: Reboot The Wireless Access Point Without Restoring The Default Configuration

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Reboot the Wireless Access Point Without Restoring the Default Configuration If you cannot physically access the wireless access point to turn it off and on again, you can use the software to reboot the wireless access point.

  • Page 58: Manage User Accounts

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Take one of the following actions: • Enter a new password twice, once in the New Password field and again in the Repeat New Password field. • Next to Restore Default Password, select the Yes radio button to restore the default password.

  • Page 59: Change The Name For A User Account

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Configure the settings in the upper part of the page as explained in the following table: Setting Description User Name Enter a new user name. Password Enter a password between 4 and 12 characters in length.

  • Page 60: Reset The Password For A User Account

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Reset the Password for a User Account To reset the password for a user account:  Select Configuration > System > Advanced > User Accounts. The User Accounts page displays. In the Update User Accounts section, select a user from the Existing Users menu.

  • Page 61: Enable The Syslog Server

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Enable the Syslog Server You can enable the syslog option if your LAN includes a syslog server. If syslog is enabled, the wireless access point sends its syslog files to the syslog server.

  • Page 62: View System Information

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 View System Information You can view a summary of the current wireless access point configuration settings, including current IP settings and current wireless settings. This information is read only, so any changes must be made on other pages.
  • Page 63 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Setting Description Country/Region The country or region for which the wireless access point is licensed for use. For information about how to change the country or region, see Configure Basic General System Settings and Time Settings on page 16.

  • Page 64: Monitor Wireless Stations

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Setting Description Current Wireless Settings for 802.11b, 802.11g, or 802.11ng Current Wireless Settings for 802.11a or 802.11na Note: The section heading depends on the configured wireless mode. Access Point Mode The operating mode of the wireless access point. One of the following modes is indicated: •...
  • Page 65 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 To view the attached wireless stations, and to view details for a wireless station:  Select Monitoring > Wireless Stations. The Available Wireless Stations table shows the MAC address, BSSID, SSID, channel, rate, state, type, AID, mode, and status for each device.

  • Page 66: View The Activity Log

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Setting Description Tx Sequence The sequence number of the last frame that was transmitted to the wireless station. Rx Sequence The sequence number of the last frame that was received from the wireless station.

  • Page 67: View The Traffic Statistics

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 View the Traffic Statistics The Statistics page displays information for both wired (LAN) and wireless (WLAN) network traffic. To display the Statistics page:  Select Monitoring > Statistics. To update the statistics information, click the Refresh button.

  • Page 68: Enable And Configure Ensemble Mode

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Setting Description Broadcast Packets The number of broadcast packets received and transmitted over the wireless connection since the wireless access point was restarted. Multicast Packets The number of multicast packets received and transmitted over the wireless connection since the wireless access point was restarted.

  • Page 69: Configure Ensemble Mode

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Configure Ensemble Mode To configure Ensemble mode on the access point:  Select Configuration > Ensemble General. To enable Ensemble mode, select the Start radio button. In the Ensemble Name field, enter the ensemble name.
  • Page 70 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Your settings are saved. You can monitor the channel’s that are used by the access points in the ensemble by selecting Configuration > Ensemble > Advanced > Channel Assignment. Manage an Ensemble’s Firmware Versions To manage an ensemble’s firmware versions:...

  • Page 71: Monitor An Ensemble

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Select the Enabled radio button. Enter a passphrase between 8 and 63 characters in the passphrase field. Enter a time-out period between 300 and 86400 seconds. Click the Apply button. Monitor an Ensemble You can monitor the status of an ensemble from the ensemble dashboard.
  • Page 72 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Monitor the Networks Neighboring the Ensemble To monitor the networks neighboring the ensemble:  Select Monitor > Ensemble > Wireless Neighborhood. Select the kind of neighboring APs to display from the Neighbor APs menu.

  • Page 73: Chapter 5 Advanced Configuration

    Advanced Configuration This chapter describes how to configure the advanced features of the wireless access point. The chapter includes the following sections: • Configure IPv6 Settings • Configure Spanning Tree Protocol, 802.1Q VLAN, and Link Layer Discovery Protocol • Configure Bonjour •...

  • Page 74: Configure Ipv6 Settings

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Configure IPv6 Settings The wireless access point supports IPv6. You can manage the wireless access point from an IPv6 address. The wireless access point can also function as an IPv6 DHCP client.

  • Page 75: Configure Spanning Tree Protocol, 802.1Q Vlan, And Link Layer Discovery Protocol

    A DNS server is a host on the Internet that translates Internet names (such as www.netgear.com) to numeric IP addresses. Typically your ISP transfers the IP address of one or two DNS servers to your wireless access point during login. If...
  • Page 76 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Note: Select the Untagged VLAN check box only if the hubs and switches on your LAN support the 802.1Q VLAN protocol. Likewise, change the untagged VLAN value only if the hubs and switches on your LAN support the 802.1Q VLAN protocol.

  • Page 77: Configure Ethernet Lldp

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Setting Description Management VLAN Specify an ID for the VLAN from which the wireless access point can be managed. The default VLAN ID is 1. Note: If you configure the management VLAN ID as 0 (zero), the wireless access point can be managed over any VLAN, and frames that belong to the management VLAN are not tagged with an 802.1Q header when sent over the trunk.

  • Page 78: Configure Bonjour

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Configure Bonjour Bonjour allows computers on the network to discover the access point more easily after it connects to a LAN that includes a DHCP server. To enable Bonjour:  Select Configuration > System > Advanced > Bonjour.
  • Page 79 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 To configure advanced wireless settings:  Select Configuration > Wireless > Advanced > Wireless Settings. Specify the settings as explained in the following table: Setting Description RTS Threshold (0–2347) Enter the Request to Send (RTS) threshold. The default setting is 2347.
  • Page 80 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Setting Description AMPDU Select the Enable radio button to allow the aggregation of several MAC frames into a single large frame to achieve higher throughput. Enabling the aggregated MAC protocol data unit (A-MPDU) could lead to better network performance.

  • Page 81: Configure Advanced Quality Of Service Settings

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Configure Advanced Quality of Service Settings For most networks, the default Quality of Service (QoS) queue settings work well. For information about how to configure basic QoS, see Configure Basic Wireless Quality of Service on page 46.
  • Page 82 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 To configure advanced QoS:  Select Configuration > Wireless > Advanced > QoS Settings. The advanced QoS Settings page displays: Specify the settings as explained in the following table: Setting Description...

  • Page 83: Configure And Manage Quality Of Service Policies

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Setting Description Max. Burst Enter the maximum burst value that specifies the maximum burst length (in microseconds) allowed for packet bursts on the wireless network. A packet burst is a collection of multiple frames transmitted without header information.

  • Page 84: Configure A New Qos Policy

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 • IP protocol. Indicates the protocol field in the IP header. • EtherType. Indicates the EtherType field in Ethernet-II frame header. • Source MAC. Indicates the source MAC address in Ethernet-II frame header.
  • Page 85 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 In the Policy Name field, enter a name for the new QoS policy. Specify a classification for the QoS policy as explained in the following table. Note: Depending on your selection from the Match Frame Fields menu, Match Classifications appears either as a menu from which you must make a selection or as a field in which you must enter information.
  • Page 86 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Setting Description Match Frame 802.1P From the Match Classifications menu, select the CoS priority value Fields and Match against which the information in the IP header must be matched: Classifications •...
  • Page 87 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Setting Description Match Frame Source IP In the Match Classifications field, enter the source IP address against Fields and Match which the information in the IP header must be matched. Classifications...

  • Page 88: Modify A Qos Policy

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Note: Rate limiting for the wireless interface is an optional setting that applies to all traffic on the wireless interface. Unlike classification rate limiting, which you can specify for each classification, rate limiting for the wireless interface you must specify only once.

  • Page 89: Manage A Captive Portal

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Manage a Captive Portal A captive portal allows you to set up a login page so that only users with a valid user name and password can access the Internet through the access point. You must first configure the captive portal and add users before enabling it on the access point.

  • Page 90: Add Users To A Captive Portal

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Add Users to a Captive Portal To add users to a captive portal:  Select Configuration > Captive Portal > User Configuration. Enter the name of the user in the Captive Portal User Name field.

  • Page 91: Configure Wireless Bridging

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Click the Apply button. Your settings are saved. Select Configuration > Security > Profile Settings. The Profile Settings page displays. Select the radio button the left of the wireless security profile (SSID) with which you want to associate a captive portal.

  • Page 92: Configure A Wireless Bridge

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 • Wireless point-to-multipoint bridge. The wireless access point is the master for a group of bridge-mode wireless access points. You can configure up to four wireless bridges. The other bridge-mode wireless stations must be set to point-to-point bridge mode, using the MAC address of the your wireless access point (that is, the master).
  • Page 93 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 b. Select the Enable Wireless Bridging check box. c. Click the Apply button. Your settings are saved and the wireless bridging feature is enabled. However, you still must configure one or more wireless bridges and enable them.
  • Page 94 MAC address of the wireless access point. You can configure up to four such security profiles (NETGEAR-WDS-1, NETGEAR-WDS-2, and so on). Note: You can extend the range of a wireless bridge with NETGEAR wireless antenna accessories. Advanced Configuration...

  • Page 95: Chapter 6 Troubleshooting

    Troubleshooting This chapter provides information about troubleshooting the wireless access point. After each problem description, instructions are given to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the wireless access point on? Go to Troubleshoot the Basic Functions on page 96.

  • Page 96: Troubleshoot The Basic Functions

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Troubleshoot the Basic Functions The following sections describe how you can troubleshoot the basic functions of the wireless access point: • Verify the Correct Sequence of Events at Startup • No LEDs Are Lit on the Wireless Access Point •...

  • Page 97: The Active Led Or The Lan Led Is Not Lit

    If it is plugged directly into the wall, verify that it is not a switched outlet. Make sure that you are using the correct NETGEAR power adapter that is supplied with your wireless access point.

  • Page 98: You Cannot Configure The Wireless Access Point From A Browser

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 • Make sure that the SSID, network authentication, and data encryption settings of the computer with the wireless adapter are the same as those of the wireless access point. • Ping the IP address of the wireless access point to verify that a wireless connection exists between the computer with the wireless adapter and the wireless access point.

  • Page 99: When You Enter A Url Or Ip Address A Time-Out Error Occurs

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 When You Enter a URL or IP Address a Time-Out Error Occurs A number of things could be causing this situation. Try the following troubleshooting steps: • Check to see whether other computers on the LAN work correctly. If they do, ensure that your computer’s TCP/IP settings are correct.

  • Page 100: Test The Path From Your Computer To A Remote Device

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 If the path is not working, you see this message: Request timed out If the path is not functioning correctly, one of the following problems could be occurring: Make sure that the Active LED and LAN LED are on. If one or both of these LEDs...

  • Page 101: Problems With Date And Time

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Problems With Date and Time The Time Settings page that is accessible through the Configuration > System > Basic > Time menu choices displays the current date and time of day. The wireless access point...

  • Page 102: Appendix A Supplemental Information

    Supplemental Information This appendix provides factory default settings and technical specifications for the ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730. The appendix includes the following sections: • Technical Specifications • Factory Default Settings...

  • Page 103: Technical Specifications

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Technical Specifications Table 4. Technical specifications Feature Description 802.11bg/ng/bgn wireless specifications 802.11b data rates 1, 2, 5.5, and 11 Mbps, and auto-rate capable 802.11bg data rates 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, 54 Mbps, and auto-rate capable 802.11bgn MCS index...
  • Page 104 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Table 4. Technical specifications (continued) Feature Description 802.11a/a-na-ac wireless specifications 802.11a data rates 6, 9, 12, 18, 24, 36, 48, 54 Mbps, and auto-rate capable 802.11a/a-na-ac data Data rates for a 20 MHz channel width and an automatic guard interval: rates 0 / 7.2 Mbps, 1 / 14.4 Mbps, 2 / 21.7 Mbps, 3 / 28.9 Mbps, 4 / 43.3 Mbps,...

  • Page 105: Factory Default Settings

    ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Table 4. Technical specifications (continued) Feature Description Status LEDs • Power/Test LED • Activity LED • Ethernet LAN • Wireless LAN (2.4 GHz and 5 GHz) Electrical and Physical Specifications Power adapter 12 VDC, 2.5A;...
  • Page 106 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Table 5. Default configuration settings (continued) Feature Description User name (case-sensitive) for login admin Login password (case-sensitive) for login password LAN and management features DHCPv4 client Enabled DHCPv6 client Disabled Untagged VLAN...
  • Page 107 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Table 5. Default configuration settings (continued) Feature Description Radio frequency channels 11ng: Auto 11ac: Auto MCS index/data rate (transmission speed) Best Note: Maximum wireless signal rate derived from IEEE Standard 802.11 specifications.
  • Page 108 ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730 Table 5. Default configuration settings (continued) Feature Description Default wireless profile and profile security Profile name NETGEAR Profile state Enabled Wireless network names (SSIDs) NETGEAR_11ng NETGEAR_11ac Broadcast wireless network names (SSIDs)

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Wac730

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