Service Hints; Technical Service - Procom BLUE FLAME MNSD100TBA Owner's Operation And Installation Manual

Problem
Heater produces a click-
ing/ticking noise just after
burner is lit or shut off.
White powder residue
forming within burner
box or on adjacent walls
or furniture.
Heater produces un-
wanted odors.
Heater shuts off in use
(ODS operates).
Gas odor exists even
when control knob is in
OFF position.
Moisture/condensation
noticed on windows.
• pilot will not stay lit
• burners will have delayed ignition
• fireplace will not produce specified heat
• propane gas supply might be low (propane units only)
You may feel your gas pressure is too low. If so, contact your local gas supplier.
You may have further questions about installation, operation, or troubleshooting. If so, contact
ProCom Heating, Inc. at 1-866-573-0674.
When calling, please have your model and serial numbers of your heater ready.
28
TROUBLESHOOTING
Possible Cause
1. Metal is expanding while
heating or contracting while
cooling.
1. When heated, the vapors
from furniture polish, wax,
carpet cleaners, etc., turn
into white powder residue.
1. Heater is burning vapors from
paint, hair spray, glues, etc.
See IMPORTANT statement,
page 25.
2. Gas leak. See Warning State-
ment at the top of page 25.
3. Low fuel supply (propane
gas only).
1. Not enough fresh air is avail-
able.
2. Low line pressure.
3. O D S / p i l o t i s p a r t i a l l y
clogged.
1. Gas leak. See Warning
Statement at top of page 25.
2. Control valve is defective.
1. Not enough combustion/
ventilation air.

SERVICE HINTS

When Gas Pressure Is Too Low

TECHNICAL SERVICE

www.usaprocom.com
Corrective Action
1. This is common with most
heaters. If noise is exces-
sive, contact qualified ser-
vice technician.
1. Turn heater off when using
furniture polish, wax, carpet
cleaner or similar products.
1. Ventilate room. Stop using
odor causing products while
heater is running.
2. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 17).
3. Refill supply tank (Propane
models).
1. Open window and/or door for
ventilation.
2. Contact local gas supplier.
3. Clean ODS/pilot (see Care
and Maintenance, page 24).
1. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 17).
2. Replace control valve.
1. Refer to Air for Combus-
tion and Ventilation require-
ments, page 7.
200213-01C