Clean The Print Head From Your Brother Machine - Brother MFC-J491DW Online User's Manual

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Clean the Print Head from Your Brother Machine

To maintain good print quality, the machine automatically cleans the print head when needed. If there is a print
quality problem, start the cleaning process manually.
• Clean the print head if there is a horizontal line or a blank space in the text or graphics on printed pages.
Depending on the problem color, select to clean Black only, three colors at a time (Yellow/Cyan/Magenta), or
all four colors at once.
• Cleaning the print head consumes ink.
• Cleaning too often uses ink unnecessarily.
IMPORTANT
DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print
head's warranty.
>> MFC-J491DW/MFC-J497DW
>> MFC-J690DW/MFC-J895DW
MFC-J491DW/MFC-J497DW
1. Press Settings.
2. Press a or b to select the following:
a. Select [General Setup]. Press OK.
b. Select [Maintenance]. Press OK.
c. Select [Print Head Cleaning]. Press OK.
d. Select [Black only], [Color only], or [All]. Press OK.
e. Select [Normal], [Strong], or [Strongest]. Press OK.
3. Press c.
The machine cleans the print head.
• If you clean the print head and the print has not improved, try installing a new Genuine Brother Brand
replacement ink cartridge for each problem color. Try cleaning the print head again. If the print has not
improved, contact Brother Customer Service.
• You can also clean the print head from your computer.
MFC-J690DW/MFC-J895DW
1. Press [Settings] > [Maintenance] > [Print Head Cleaning].
2. Press [Black only], [Color only], or [All].
3. Press [Normal], [Strong], or [Strongest].
4. Press [Start].
The machine cleans the print head.
• If you clean the print head and the print has not improved, try installing a new Genuine Brother Brand
replacement ink cartridge for each problem color. Try cleaning the print head again. If the print has not
improved, contact Brother Customer Service.
• You can also clean the print head from your computer.
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