Paper Is Jammed Inside And In The Front Of The Machine (Jam A Inside/Front) - Brother MFC-J491DW Online User's Manual

Home > Troubleshooting
Machine (Jam A Inside/Front)
Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/
Front)
If the LCD displays [Jam A Inside/Front] or [Repeat Jam A Inside/Front], follow these steps:
1. Unplug the machine from the AC power outlet.
IMPORTANT
(MFC-J491DW/MFC-J497DW/MFC-J690DW)
Before you unplug the machine from the power source, you can transfer your faxes that are stored in the
machine's memory to your computer or another fax machine so you will not lose any important
messages.
2. Pull the paper tray (1) completely out of the machine.
3. Pull the two green levers inside the machine to release the jammed paper.
4. Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover (1) into the
open position.
5. Slowly pull the jammed paper (1) out of the machine.
> Printer Jam or Paper Jam
1
1
> Paper is Jammed Inside and in the Front of the
465