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Newtec MDM2200 User Manual

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MDM2200 IP Satellite Modem
User Manual MDM2200 R3.2 v1.1

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  • Page 1 MDM2200 IP Satellite Modem User Manual MDM2200 R3.2 v1.1...

  • Page 2: Table Of Contents

    Table of Contents User Manual MDM2200 R3.2 v1.1 MDM2200 1 Copyright ......................1 2 About this Manual ....................2 2.1 Cautions and Symbols ..........................2 2.2 Important Safety Precautions ........................3 3 Modem Description .................... 4 3.1 Modem Front Panel ............................ 4 3.2 Modem Back Panel .............................
  • Page 3 Table of Contents User Manual MDM2200 R3.2 v1.1 MDM2200 4.6.6.3 Validation ............................. 29 4.7 Terminal Configuration ..........................30 4.7.1 Ethernet Interface ..........................30 4.7.1.1 View the Ethernet Interface Configuration ..................30 4.7.1.2 The Parameters of the Ethernet Interface ..................31 4.7.1.3 Modify the Ethernet Interface Configuration .................

  • Page 4: Copyright

    User Manual MDM2200 R3.2 v1.1 Copyright MDM2200 1 Copyright © January 2, 2018 The material contained in this document is confidential and intended for use only by parties authorized by Newtec Cy N.V. All Rights Reserved. No part of this document may be photocopied, reproduced, stored in a retrieval...

  • Page 5: About This Manual

    User Manual MDM2200 R3.2 v1.1 MDM2200 2 About this Manual This user manual is intended for the user of the MDM2200 IP satellite modem. It provides a description of the modem and a detailed description of how to use the GUI (Graphical User Interface).

  • Page 6: Important Safety Precautions

    About this Manual User Manual MDM2200 R3.2 v1.1 MDM2200 2.2 Important Safety Precautions Please first read the safety precautions which can be found on the CD-ROM provided with your modem.

  • Page 7: Modem Description

    Modem Description User Manual MDM2200 R3.2 v1.1 MDM2200 3 Modem Description 3.1 Modem Front Panel What Description RX indicator LED Blue continuous - forward satellite signaling receiving. TX indicator LED Blue blinking - traffic transmitting via the satellite link. Warning LED...

  • Page 8: Modem Back Panel

    Modem Description User Manual MDM2200 R3.2 v1.1 MDM2200 3.2 Modem Back Panel What Description 18 V/24 V power cable Power connector (5.5/2.1mm plug). connector TX connector Indoor connection for the transmit coax cable. RX connector Indoor connection for the receive coax cable.

  • Page 9: Power Supply

    Modem Description User Manual MDM2200 R3.2 v1.1 MDM2200 3.3 Power Supply • Universal input range: nominal 100 - 240 Volt / 50 - 60 Hz • IEC60320/C14 socket • CE approved • Output 18V / 2A (ILB2110, ILB2120, ILB2121) or 24 V / 2.5 A (ILB2140, ILB2141, ILB2145, ILB2210) •...

  • Page 10: Modem Web Interface

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4 Modem Web Interface 4.1 Connecting the Modem to Your Computer » Plug the network cable in the modem's and your computer's Ethernet ports. » Connect the power adapter provided in the box gently to the modem and a wall outlet.

  • Page 11: How To Access The Modem Web Interface

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.2 How to Access the Modem Web Interface? In the normal operational mode a connected computer should be configured in DHCP mode to retrieve an IP address automatically and to retrieve the DNS server. The modem acts as a DHCP server for the computer.

  • Page 12: Overview Web Interface

    4.3.1 General Lay Out Each of the web interface pages contains the same elements. • A - Banner: The banner contains the Newtec logo, the Air MAC address and the languages in which the GUI can be displayed. • B - Status bar: The status bar always shows the most important status LEDs.

  • Page 13: Menu Structure

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.3.2 Menu Structure • Terminal Status Check on the device and network status. • Terminal Installation – Run the installation procedure. • Terminal Configuration – Ethernet Interface Check and alter the Ethernet interface configuration.

  • Page 14: Status Bar

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.4 Status Bar 4.4.1 Ethernet LED The Ethernet LED gives the general status of the Ethernet connection to the modem. LED Color Code Description Connection is not OK. Connection is OK, but no DHCP address is given.

  • Page 15: Rebooting The Modem

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.4.4 Rebooting the Modem See section for similarities with the hardware button reboot. Modem Back Panel on page 5  » Click the Reboot link at the right of the status bar to reboot the terminal. The modem will reboot and return to the Status page. This may take up to one minute, including...

  • Page 16: Terminal Status

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.5 Terminal Status 4.5.1 Introduction The Status Page contains two parts as shown in the figure below: » Overview This part gives an overview of the modem, demodulator and software state.

  • Page 17: Overview

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.5.2 Overview 4.5.2.1 Ethernet Overview The Ethernet status in indicated by a state description. The possible Ethernet state descriptions are given below. Ethernet status Description A DHCP address is given and the connection is OK.

  • Page 18: Software Version

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 The demodulator state is built as follows: see table below for more details. • -95.0 dBM, Es/No: 23.2 dB, <Satellite network name> Demodulator Description Label Value -xx.x dBm Indication of the received signal strength expressed in dBm.

  • Page 19: Terminal Installation

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.6 Terminal Installation 4.6.1 Introduction The first time your modem starts up, you are redirected to the Terminal Installation page. The installation procedure must be performed step by step, and starts with selecting an outdoor unit (see section Selecting the Outdoor Unit on page 17 ...

  • Page 20: Selecting The Outdoor Unit

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.6.2 Selecting the Outdoor Unit "Outdoor Unit" is defined as the combined set of antenna and iLNB. » Select the outdoor unit type which will be connected to your modem and confirm.

  • Page 21: Selecting The Spot Beam

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.6.3 Selecting the Spot Beam The spot beams are predefined in factory. If, for some reason, a new beam has to be added, please contact your Service Provider. » Select the beam identifier corresponding to your location and confirm.

  • Page 22: Pointing The Antenna

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.6.4 Pointing the Antenna Before proceeding with this step, make sure that: • Your antenna and iLNB are properly installed. For instructions, refer to the Installation Guide provided with your terminal.

  • Page 23: Using The Point&Play Tool

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.6.4.1 Using the Point&Play Tool The Point&Play tool helps you to point the antenna correctly. During the pointing procedure, the Point&Play tool can produce various sounds, each having a specific meaning described below.
  • Page 24 Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 To use the Point&Play tool: » Connect the TX interface on the modem to the Point&Play tool. » Connect the earphone to the Point&Play tool. Make sure the Point&Play tool is still switched off.

  • Page 25: Check The Pointing

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.6.4.2 Check the Pointing • If the antenna is correctly and optimally pointed, the message Correct satellite - pointed optimally appears in the modem webGUI. You can now proceed to the next section: Finishing the Pointing.

  • Page 26: Software Download

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.6.5 Software Download The modem continuously checks for software updates. » If the software is still up to date, this step is skipped automatically. You can proceed to the next step: Validating the Installation.

  • Page 27: Validating The Installation

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.6.6 Validating the Installation When the previous step is completed, the following screen is shown: The modem will now check if the quality of the installation needs to be validated. Whether this validation is required or not, is determined by your Service Provider.

  • Page 28: Accepting The Disclaimer

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.6.6.1 Accepting the Disclaimer As this validation procedure involves sensitive information such as geographical location of the terminal which is subject to legal restrictions, a disclaimer is presented. Please read the disclaimer message and indicate your acceptance by clicking...

  • Page 29: Entering Your Location

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.6.6.2 Entering your Location The validation of your installation is based on the geographical location of your terminal. There are 2 options to enter this information: • Option 1: Enter your address.
  • Page 30 Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 » Click Confirm to accept and proceed. If this is not your location, refer to the Troubleshooting Guide available on the CD-ROM provided with your modem.
  • Page 31 Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 Option 2: Enter your Location » Enter your location’s latitude and longitude. These values should be entered in degrees, minutes and seconds notation or in decimal form (using a dot as a separator).

  • Page 32: Validation

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.6.6.3 Validation Once the location is confirmed, the validation of the installation starts. » When the validation is successful, the following screen is shown: » If the validation fails, refer to the Troubleshooting Guide available on the CD-ROM provided with...

  • Page 33: Terminal Configuration

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.7 Terminal Configuration 4.7.1 Ethernet Interface This section describes the interface between the computer and the modem. 4.7.1.1 View the Ethernet Interface Configuration...

  • Page 34: The Parameters Of The Ethernet Interface

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.7.1.2 The Parameters of the Ethernet Interface The displayed parameters and their description: Ethernet Parameter Description Ethernet Ethernet MAC address MAC address of the Ethernet interface Management IP address Management IP address of the Ethernet interface...

  • Page 35: Satellite Interface

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.7.2 Satellite Interface This section describes the interface settings between the terminal and the satellite. The satellite interface settings are predefined in factory. These settings may only be changed upon advice of your...

  • Page 36: View The Satellite Interface Configuration

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.7.2.1 View the Satellite Interface Configuration As already mentioned above, maximum two initial receive carrier settings and pointing carrier settings can be assigned and displayed. Only the settings that are enabled are displayed. How to change the satellite interface configuration is described in section Edit the Satellite Interface Configuration on page 37 ...
  • Page 37 Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200...

  • Page 38: The Parameters Of The Satellite Interface

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.7.2.2 The Parameters of the Satellite Interface The displayed parameters and their descriptions are shown in the table below. Parameter Description General Identifier of the beam in which the terminal currently operates.
  • Page 39 Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 Parameter Description Transport Mode • DVB-S • DVB-S2 (CCM) • DVB-S2 (ACM) Time Slice Future use Number Initial receive frequency (GHz) Frequency Symbol Rate Initial receive symbol rate (Mbaud) Reflects the polarization of the received carrier. Possible values are: Polarization •...

  • Page 40: Edit The Satellite Interface Configuration

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.7.2.3 Edit the Satellite Interface Configuration » Click Edit in the Web Interface > View Satellite Configuration Interface. Editing can be disabled by the Service Provider. In such case, the Edit button is not present and the configuration settings are read-only.

  • Page 41: Outdoor Unit

    An "Outdoor Unit" (ODU) is defined as the combined set of antenna and iLNB. The MDM2200 modem hardware and software support several ODU types, but in order to verify the quality of a terminal installation, the system should know which ODU is actually used.

  • Page 42: Display Outdoor Unit Parameters

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.7.3.2 Display Outdoor Unit Parameters When selecting the Outdoor Unit configuration from the menu, the parameters of the ODU which was selected during installation are displayed by default. If multiple outdoor unit types are defined, you can use the dropdown box to select the ODU for which you want to display the parameters.
  • Page 43 ODU Type Id Select the ODU type you want to activate. Positive integer used as unique identifier. • Range 1-32 is reserved for Newtec ODU types. • Range 33-64 is for user definable ODU types. ODU Description String used as a description of the selected ODU type.
  • Page 44 Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 Parameter Description For the combination ANT2010 (75cm) and ILB2120(Ku) this is +/- 90°. (Used with Newtec Terminal Installation app) Receive Determines which type of LNB is used. LNB Type Possible values are: •...
  • Page 45 Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 Parameter Description High Band L.O. Local oscillator frequency (in GHz) used when the LNB is operating in high band, which can typically be found in the LNB datasheet. Only applicable if ‘Band selection’ is used in 22 kHz or Voltage settings.

  • Page 46: Edit Outdoor Unit Parameters

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.7.3.3 Edit Outdoor Unit Parameters Editing can be disabled by the Service Provider. In such case, the Edit button is not present and the configuration settings are read-only. » Click Edit to edit the of an existing outdoor unit type.

  • Page 47: Add Outdoor Unit Parameters

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.7.3.4 Add Outdoor Unit Parameters Adding an ODU can be disabled by the Network Operator. In such case, the Add button is not present and the ODU configuration settings are read-only.

  • Page 48: Multicast

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.7.4 Multicast The satellite can send several sessions to a number of satellite terminals at the same time. This is IP multicasting. There are two configurations possible in the satellite terminal to receive these programs: •...

  • Page 49: Edit The Multicast Configuration

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.7.4.3 Edit the Multicast Configuration » Click Edit in the Web Interface > View Multicast configuration to change the Multicast Settings. » Edit the parameters. » Click Save in the Web Interface > Edit Multicast configuration to save the new settings.

  • Page 50: Device Info

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.8 Device Info 4.8.1 Software The modem software is automatically upgraded over the satellite without any user interaction. In general, the only requirement for an upgrade to be successful is for the modem to have satellite connectivity during the time of upgrade.

  • Page 51: Hardware

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 To re-trigger the validation process: • Click Try Alternate Version A confirmation window appears: A total reboot, including satellite link initialization might take up to 10 minutes. If the web interface doesn't refresh automatically, navigate back to the Status page.

  • Page 52: Diagnostics

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.9 Diagnostics You can create a Diagnostic Report by simply clicking the Show Report button. The Diagnostic Report consists of the elements described in the following sections. 4.9.1 The Short Diagnostic Report The short Diagnostic Report exists out of following information: •...

  • Page 53: The Extended Diagnostic Report

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.9.2 The Extended Diagnostic Report The Extended Terminal Diagnostic Report has the following structure: • Terminal Firmware + FPGA version • Terminal general status report • Internal modem driver states •...

  • Page 54: Generating A Log File

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.9.3 Generating a Log File The most important modem state changes, occurred errors, events, etc. are logged in the logfile. The expert has the possibility to filter in terms of; severity level, buffer size and data type.
  • Page 55 Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 Every five minutes specific performance counters will be added to the logfile. The logged values correspond with the values displayed on the status page - interface statistics part of the screen.

  • Page 56: Test

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.9.4 Test To view the functioning status of the satellite terminal, or to identify problems that may occur, several tests can be run on the terminal:...

  • Page 57: Test Descriptions

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.9.4.1 Test Descriptions 4.9.4.1.1 Hardware Test The Hardware test verifies the proper functioning of the iLNB by measuring the current in the receive and transmit path between the modem and the iLNB.

  • Page 58: Lan Test

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.9.4.1.3 LAN Test The LAN test is composed of two tests: • The "Ethernet status" exists of three tasks: » Checking the Ethernet physical layer. » Obtaining the IP address off the computer connected to the modem.

  • Page 59: Traffic Test

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.9.4.1.5 Traffic Test The Traffic test is composed of three tests: • A Ping traffic test, tests if ping packets can be transported over the network from the modem, over the satellite to the hub site.

  • Page 60: On-Screen Test Results

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.9.4.2 On-Screen Test Results Mark ( ) or unmark ( ) the tests that you want to run. Click on the START button to start the execution of the tests. During and after test execution, the state of the tests is shown on screen (see table below) until finally are results are available.

  • Page 61: Export Test Results

    Modem Web Interface User Manual MDM2200 R3.2 v1.1 MDM2200 4.9.4.3 Export Test Results Click Export To Text File to export the on-screen test results. A web page with the test results in text format will be provided. This page can now be saved as a text file from the browser.

  • Page 62: Appendix A - Acronyms

    Appendix A - Acronyms User Manual MDM2200 R3.2 v1.1 MDM2200 5 Appendix A - Acronyms Acronym Description Alternating Current Adaptive Coding Modulation Constant Coding Modulation CE approved Conformité Européenne (European health & safety product label) Direct Current Dynamic Host Configuration Protocol...

  • Page 63: Appendix B - Licenses

    Appendix B - Licenses User Manual MDM2200 R3.2 v1.1 MDM2200 6 Appendix B - Licenses GNU software is used in this product: You can download GNU Wget from the following location: http://www.gnu.org/software/wget/...

  • Page 64: Appendix C - Ilb2145 Polarization Switch

    Appendix C - ILB2145 Polarization Switch User Manual MDM2200 R3.2 v1.1 MDM2200 7 Appendix C - ILB2145 Polarization Switch The ILB2145 supports the reception of both DTH and VSAT carriers, and the transmission of VSAT carriers in Ku-Band. The polarization of the transmitted carrier is determined by the physical mounting and orientation of the ILB2145.
  • Page 65 Appendix C - ILB2145 Polarization Switch User Manual MDM2200 R3.2 v1.1 MDM2200 » Remove the sealing plug with a 5 mm Allen key. » Use a small screwdriver to move the position of the polarization switch. Make sure to move the switch in the direction of the slot. Do not wrench!
  • Page 66 Appendix C - ILB2145 Polarization Switch User Manual MDM2200 R3.2 v1.1 MDM2200 » Put the sealing plug back and tighten it enough to avoid moisture insertion. Please note that the switch at the left of the sealing plug only serves as an indicator to reflect the position of the internal polarization switch.

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