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Newtec TP210 User Manual

Satellite terminal
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User Manual
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Satellite Terminal
version 3.0

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  • Page 1 User Manual for the Satellite Terminal version 3.0...
  • Page 2 User Manual for the Satellite Terminal © 2011 Newtec Cy N.V. The material contained in this document is confidential and intended for use only by parties authorised by Newtec. All Rights Reserved. No part of this document may be photocopied, reproduced,...

  • Page 3: About This Manual

    User Manual for the Satellite Terminal About this Manual ABOUT THIS MANUAL This user manual is intended for the user of the satellite terminal. It provides safety precautions, a description of the satellite terminal and a detailed description of how to use the GUI (Graphical User Interface).

  • Page 4: Related Documentation

    Related Documentation  The details of the installation and pointing of the reflector are described in the Point&Play Setup Manual.  Antenna Pointing Information booklet. Product Range TP210 satellite terminal with 75cm antenna. TP211 satellite terminal with 1m antenna. version 3.0...

  • Page 5: Important Safety Precautions

    User Manual for the Satellite Terminal Important Safety Precautions IMPORTANT SAFETY PRECAUTIONS Install the IPmodem and antenna according to local regulations. For the US market, please visit the Federal Communications Commission’s website at www.fcc.gov.  Before installing the IPmodem, please make sure that your electrical outlet is properly wired and your computer equipment is properly grounded.
  • Page 6 User Manual for the Satellite Terminal Important Safety Precautions  Do not install the antenna and IPmodem when there is a risk of thunderstorm or lightning activity in the area;  To prevent electrical shock, do not connect the plug into an extension lead (with 1 or more sockets) or other outlet unless the plug can be fully inserted with no part of the pins exposed;...
  • Page 7 User Manual for the Satellite Terminal Important Safety Precautions  The user should install an AC surge arrestor in the AC outlet to which this device is connected. This avoids damaging the equipment by local lightning strikes and other electrical surges; ...

  • Page 8: Table Of Contents

    User Manual for the Satellite Terminal Table of Contents TABLE OF CONTENTS   About this Manual....................ii   Important Safety Precautions................iv     Introduction ....................1     About the Satellite Terminal................1     Installation Tasks .....................1     Satellite Terminal Components ..............2  ...
  • Page 9 User Manual for the Satellite Terminal Table of Contents     Configuration....................16     3.7.1 Ethernet Interface ..................16     3.7.2 Satellite Interface..................18     3.7.3 Multicast ....................21     Device ......................24     3.8.1 Software ....................24     3.8.2 Hardware ....................27  ...

  • Page 10: Introduction

    User Manual for the Satellite Terminal Introduction 1 INTRODUCTION About the Satellite Terminal The satellite terminal is state of the art equipment allowing cost effective, plug & play connection to an extended variety of IP-based applications. The satellite terminal consists of: ...

  • Page 11: Satellite Terminal Components

    User Manual for the Satellite Terminal Satellite Terminal Components 2 SATELLITE TERMINAL COMPONENTS The IPmodem 2.1.1 The IPmodem Front Panel Figure 1 – The IPmodem Front Panel What Description Power LED Green continuous – when powered up. Warning LED Yellow continuous – when the terminal is not logged on to the satellite network.

  • Page 12: The Ipmodem Back Panel

    User Manual for the Satellite Terminal Satellite Terminal Components 2.1.2 The IPmodem Back Panel Figure 2 – The IPmodem Back Panel What Description Tx connector Indoor connection for the transmit coax cable. Rx connector Indoor connection for the receive coax cable. Reset button Reboot: press once briefly (hold less than 5 seconds);...

  • Page 13: The Pointing Tool

    User Manual for the Satellite Terminal Satellite Terminal Components  Output 15V / 2A;  Plug 5,5 x 2,5 mm. The Pointing Tool The pointing device, with the functionality as shown in Figure 4, is delivered with an earphone and appropriate battery. Figure 4 –...

  • Page 14: Cables

    User Manual for the Satellite Terminal Satellite Terminal Components Cables 2.3.1 Ethernet Cables Included with your Sat3Play Terminal is a crossed red Cat-5 Ethernet cable with RJ- 45 connectors. This cable is approximately 2 m long. It is used to connect the IPmodem to your computer.

  • Page 15: The Ilnb

    User Manual for the Satellite Terminal Satellite Terminal Components The iLNB The iLNB has an integrated casing and is fully sealed except for its ventilation slots. Figure 6 - iLNB > Perspective and Bottom View What Description Feed horn Radiating feed horn of the iLNB, pointed towards reflector.

  • Page 16: The Antenna

    User Manual for the Satellite Terminal Satellite Terminal Components The antenna The antenna and masthead are developed for easy assembly and installation with integrated fine-adjustment mechanism. The antenna is delivered including the masthead, excluding the antenna mast (pole)/mount or wall-mount. Please refer to the Point&Play Setup Manual for the antenna pole requirements.

  • Page 17: Terminal Web Interface

    User Manual for the Satellite Terminal Terminal Web Interface 3 TERMINAL WEB INTERFACE Prepare the Settings of Your Computer Check if your computer is set to DHCP. This way the computer can receive an IP address from the IPmodem. Follow the procedure in Appendix B – Setting and Changing your IP Settings to check and/or change your IP settings.

  • Page 18: No Satellite Connection

    User Manual for the Satellite Terminal Terminal Web Interface 3.2.2 No Satellite Connection Make sure your computer is able to receive an IP address via DHCP, by following the procedure described in Appendix B – Setting and Changing your IP Settings. When the terminal is not linked to the satellite network, after three minutes, the computer will automatically receive its IP address, via DHCP, from the IPmodem and you will then be able to browse the web interface.

  • Page 19: Menu Structure

    User Manual for the Satellite Terminal Terminal Web Interface C – Menu structure : On the left hand side of the page the site navigation is found. Click an item to select it. The menu structure may differ depending on your login status.

  • Page 20: Reboot The Ipmodem

    User Manual for the Satellite Terminal Terminal Web Interface Reboot the IPmodem See section 2.1.2 for similarities with the hardware button reboot. Figure 11 – Location of the Reboot Link  Click the [Reboot] link at the right of the status bar to reboot the terminal. The IPmodem will reboot and return to the Status page.

  • Page 21: Satellite Led

    User Manual for the Satellite Terminal Terminal Web Interface 3.5.2 Satellite LED The Satellite LED gives the general status of the Satellite connection to the IPmodem. LED colour code Description No connectivity, no valid signal received. Yellow A valid signal was received. The terminal is busy logging in on the satellite network.

  • Page 22: Overview

    User Manual for the Satellite Terminal Terminal Web Interface Figure 12 – Status Page when the Terminal is Pointed 3.6.2 Overview 3.6.2.1 Modem State The IPmodem state is indicated by a coloured LED and a state description. For the LED colour code, refer to Table 8. The possible modem state descriptions are given below.
  • Page 23 User Manual for the Satellite Terminal Terminal Web Interface 3.6.2.2 Demodulator The Demodulator state is indicated by a coloured LED and a state description. LED colour code Description Green The demodulator is locked. The demodulator is not locked. Table 9 - Status Page > Demodulator LED The demodulator state is built as follows (see Table 10 for more details): ...
  • Page 24 User Manual for the Satellite Terminal Terminal Web Interface Completed when the antenna is pointed;  Status when pointed successfully or pointing skipped as shown in Figure 16. This is the status during normal operation of the terminal after pointing. For more details about the functioning of these buttons and navigation between screens refer to the Point&Play Setup Manual for the Satellite Terminal.

  • Page 25: Interface Statistics

    User Manual for the Satellite Terminal Terminal Web Interface 3.6.3 Interface Statistics Modem state Description Interfaces Ethernet User side interface (Ethernet frames) interface Satellite Satellite side interface (IP packets) interface Directions Receive Transmit Statistics Bytes Total number of received (or transmitted) bytes Packets Received (or transmitted) Ethernet frames...
  • Page 26 User Manual for the Satellite Terminal Terminal Web Interface 3.7.1.1 View the Ethernet Interface Configuration Figure 17 - Web Interface > View Configuration Ethernet Interface 3.7.1.2 The Parameters of the Ethernet Interface The displayed parameters and their description are shown below. Parameter Description Eth MAC address...

  • Page 27: Satellite Interface

    User Manual for the Satellite Terminal Terminal Web Interface  Click on in the Web Interface > View Configuration Ethernet interface (Figure 17) to change the Ethernet Settings;  Edit the parameters to be changed;  Click on in the Web Interface > Edit Configuration Ethernet interface (Figure 18) to save the new settings.
  • Page 28 User Manual for the Satellite Terminal Terminal Web Interface Figure 19 - Web Interface > View Configuration Satellite Interface 3.7.2.3 The Parameters of the Satellite Interface The displayed parameters and their descriptions are shown in the table below. Parameter Description Initial Receive Carrier Preferred Mark for the preferred Initial Receive Carrier...
  • Page 29 User Manual for the Satellite Terminal Terminal Web Interface 3.7.2.4 Edit the Satellite Interface Configuration  Click on in the Web Interface > View Satellite Configuration Interface as shown in Figure 19;  Edit the parameters to be changed and as described in Figure 20; An initial receive carrier setting or pointing carrier setting can only be enabled if the frequency of the configuration is filled in.

  • Page 30: Multicast

    User Manual for the Satellite Terminal Terminal Web Interface Figure 21 – Example of Satellite Interface Configuration Changes  Click on reboot at the bottom of the page;  Click on Normal Reboot to confirm and execute the reboot; Figure 22 – Reboot in Progress ...
  • Page 31 User Manual for the Satellite Terminal Terminal Web Interface 3.7.3.1 View the Multicast Configuration Figure 23 - Web Interface > View Configuration Multicast 3.7.3.2 The Multicast Parameters The displayed parameters and their description are shown below. Parameter Description Multicast Mode Disabled: Multicast mode is disabled.
  • Page 32 User Manual for the Satellite Terminal Terminal Web Interface 3.7.3.3 Edit the Multicast Configuration Figure 24 – Web Interface > Edit Multicast Configuration  Click on in the Web Interface > View Multicast configuration (Figure 23) to Change the Ethernet Settings; ...

  • Page 33: Device

    User Manual for the Satellite Terminal Terminal Web Interface In case an invalid multicast IP address is replacing a valid multicast IP address, the last valid multicast IP address will still be in use. The response screen for a Committed Multicast configuration: Figure 26 –...
  • Page 34 User Manual for the Satellite Terminal Terminal Web Interface Figure 27 - Web Interface > View Software Configuration Table 15 gives a description of the parameters in the Software menu: Parameter Description Software version Currently Running The currently installed software version is displayed. Software Version When an alternate software version is available, you will be provided with a link Try Alternate Version.
  • Page 35 User Manual for the Satellite Terminal Terminal Web Interface Figure 28 - Web Interface > Software (Alternate Version) To re-trigger the validation process:  Click the link Try Alternate Version; The Software Upgrade page will be displayed indicating the new software version number (see below).

  • Page 36: Hardware

    User Manual for the Satellite Terminal Terminal Web Interface 3.8.2 Hardware Figure 30 - Web Interface > Hardware Below are given the displayed parameters and their description. These values are read only. Parameter Description Device Hardware ID Hardware identifier of the modem Hardware Version Hardware version number of the modem Table 16 - Configuration Page >...

  • Page 37: Test

    User Manual for the Satellite Terminal Terminal Web Interface The pointing procedure is described in the Point&Play Setup Manual for the Satellite Terminal. The GUI interface is described in paragraph 3.6.2.5. 3.10 Test To view the functioning status of the satellite terminal, or to identify problems that may occur, several tests can be run on the terminal: Figure 32 –...

  • Page 38: Test Descriptions

    User Manual for the Satellite Terminal Terminal Web Interface 3.10.1 Test Descriptions 3.10.1.1 Hardware Test The Hardware test verifies the proper functioning of the iLNB by measuring the current in the receive and transmit path between the IPmodem and the iLNB. Possible test results (see also paragraph 3.10.2 ): ...

  • Page 39: On Screen Test Results

    User Manual for the Satellite Terminal Terminal Web Interface  The “Number of TCP sessions” shows how many TCP sessions are currently active. The maximum number of simultaneous TCP sessions is 100. Consequently, if this number is exceeded, TCP sessions will be delayed until the number drops again below 100 (see Figure 35).
  • Page 40 User Manual for the Satellite Terminal Terminal Web Interface Running test Test waiting to run Successful test Unsuccessful test Table 17 – Possible States of IPmodem Test Figure 36 – On-Screen Test Results version 3.0...

  • Page 41: Filed Test Results

    User Manual for the Satellite Terminal Terminal Web Interface 3.10.3 Filed Test Results Click on the -button to export the file. As a result, a web page with the test results in text format will be provided. The test results can now be saved in a text file from the browser, as shown in Figure 34.

  • Page 42: Appendix A - Local Network Configuration

    User Manual for the Satellite Terminal Appendix A – Local Network Configuration 4 APPENDIX A – LOCAL NETWORK CONFIGURATION The following provides an overview of IP network configurations. The situation is explained for connecting a single computer to the IPmodem or for connecting a router with its own LAN to the IPmodem.

  • Page 43: Connect A Lan To The Ipmodem

    User Manual for the Satellite Terminal Appendix A – Local Network Configuration Connect a LAN to the IPmodem To connect the IPmodem to a network, a router is needed. The IPmodem has to be connected to the Internet/WAN interface of the router. In the router configuration, the Internet/WAN interface must be set to DHCP mode.

  • Page 44: Appendix B - Setting And Changing Your Ip Settings

    User Manual for the Satellite Terminal Appendix B – Setting and Changing your IP Settings 5 APPENDIX B – SETTING AND CHANGING YOUR IP SETTINGS The sections also describe how to change your IP settings to enable your computer to accept an IP address assigned by the IPmodem. Windows 7 ...
  • Page 45 Appendix B – Setting and Changing your IP User Manual for the Satellite Terminal Settings  Select the option View network status and tasks;  Select the option View network status and tasks;  Select the option Local Area Connection; ...
  • Page 46 User Manual for the Satellite Terminal Appendix B – Setting and Changing your IP Settings  Select Internet Protocol Version 4 (TCP/IPv4);  Select Properties; version 3.0...
  • Page 47 User Manual for the Satellite Terminal Appendix B – Setting and Changing your IP Settings  In the General-tab, make sure “Obtain an IP address automatically’ and Obtain DNS server address automatically are selected. version 3.0...

  • Page 48: Windows Vista

    User Manual for the Satellite Terminal Appendix B – Setting and Changing your IP Settings Windows Vista  Open the Start Menu and select Control Panel;  Select the option View network status and tasks;  Select Manage network Connections; ...
  • Page 49 User Manual for the Satellite Terminal Appendix B – Setting and Changing your IP Settings  Select the button Properties at the bottom;  Select Internet Protocol Version 4 (TCP/IPv4);  Select Properties;  Make sure Obtain an IP address automatically and Obtain DNS server address automatically are selected;...

  • Page 50: Windows Xp

    User Manual for the Satellite Terminal Appendix B – Setting and Changing your IP Settings  Click the OK button. Windows XP  Open the Start Menu and select Control Panel;  Open the Network Connections window;  Right click on the active LAN connection and select Properties; The Local Area Connections Properties dialogue will open.
  • Page 51 User Manual for the Satellite Terminal Appendix B – Setting and Changing your IP Settings  Select the tab General;  Scroll down the items and select Internet Protocol (TCP/IP);  Click the Properties button; The Internet Protocol (TCP/IP) Properties dialogue will open. By default, the dialogue is set as shown below.

  • Page 52: Mac Os X

    User Manual for the Satellite Terminal Appendix B – Setting and Changing your IP Settings  Select the tab General; If the radio button Obtain an IP address automatically is selected, your computer is able to receive an IP address. If the radio button Obtain an IP address automatically is not selected: ...
  • Page 53 User Manual for the Satellite Terminal Appendix B – Setting and Changing your IP Settings  Go to the TCP/IP tab. If your computer is configured to use a dynamic IP address, you should see a screen such as the one below (notice Using DHCP in the drop-down box next to Configure);...

  • Page 54: Appendix C - Troubleshooting Guide

    User Manual for the Satellite Terminal Appendix C – Troubleshooting Guide 6 APPENDIX C – TROUBLESHOOTING GUIDE We would appreciate any useful feedback that can help us to complete this section. The position of the LEDs described in the Problem indication column is described in section 3.5. Error Problem indication Possible solution...
  • Page 55 User Manual for the Satellite Terminal Appendix C – Troubleshooting Guide Error Problem indication Possible solution Code Error information in the web interface: If the IPmodem could not login to the satellite network, maybe the result of Network lookup failed pointing to a wrong satellite.
  • Page 56 User Manual for the Satellite Terminal Appendix C – Troubleshooting Guide Error Problem indication Possible solution Code Error information in the web interface: The connectivity with the satellite network is lost. Reset the IPmodem. Network connectivity lost LED error indication: Reset the IPmodem (section 3.4) Warning LED is on, RX LED is on Contact your ISP if this error is persistent...

  • Page 57: Appendix D - Acronyms

    User Manual for the Satellite Terminal Appendix D – Acronyms 7 APPENDIX D – ACRONYMS Acronym / term Description 8PSK 8 Phase Shift Keying Alternating Current Access Control Server Address Resolution Protocol Asynchronous Transfer Mode Bit Error Rate Carrier to Noise ratio Constant Coding Modulation CE approved Conformité...
  • Page 58 User Manual for the Satellite Terminal Appendix D – Acronyms Acronym / term Description LNB (iLNB) Low Noise Block-down converter MAC address Medium Access Control MF-TDMA Multi Frequency Time Division Multiple Access MPEG Moving Picture Experts Group Network Clock Reference Network Information Table Newton metre Outdoor Unit...

  • Page 59: Appendix E - Licenses

    User Manual for the Satellite Terminal Appendix E – Licenses 8 APPENDIX E – LICENSES GNU software is used in this product: You can download GNU Wget from the following location: http://www.gnu.org/software/wget/ For more information about GPL: check out our website at http://www.newtec.eu/index.php?id=gpl version 3.0...

  • Page 60: Appendix F - Terminal Specifications

    User Manual for the Satellite Terminal Appendix F – Terminal SpecificatIons 9 APPENDIX F – TERMINAL SPECIFICATIONS IPmodem (indoor unit) Performance  IP data Throughput : up-to 7 Mbps IP forward up-to 626 kbps IP return  Max. download rate multicast : 16 Mbps total multicast IP rate ...

  • Page 61: Ilnb (Outdoor Unit)

    User Manual for the Satellite Terminal Appendix F – Terminal SpecificatIons  Screening attenuation : > 85 dB up to 2150 MHz, > 75 dB up to 3000 MHz  DC-Resistance : < 3 Ohm (inner+outer)  Compliant to standards : EN50117-2-4 and EN501117-2-5 (up to 3000 MHz) Environment ...

  • Page 62: Antenna

     Wind Load (operating : < 80 km/h (< 0.22° dev.TX)  Wind Load (survival : < 180 km/h Dimensions  TP210 satellite terminal with 75cm antenna - Reflector Height : 810 mm - Reflector Width : 750 mm - Aperture...

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