Lexmark MX517 User Manual page 270

Troubleshooting
Action
Step 4
Make sure that the paper has no texture or rough finishes.
Are you printing on textured or rough paper?
Step 5
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b
Resend the print job.
Is the print still too light?
Step 6
a
Redistribute the toner in the imaging unit.
1
Remove the toner cartridge, and then the imaging unit.
2
Firmly shake the imaging unit.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
3
Install the imaging unit, and then the cartridge.
b
Resend the print job.
Is the print still too light?
Step 7
Replace the imaging unit, and then resend the print job.
Is the print still too light?
Printer is printing blank pages
Yes No
From the printer Go to step 5.
control panel,
change the texture
settings in the Paper
Texture menu to
match the paper you
are printing on.
Go to step 6. The problem is
solved.
Go to step 7. The problem is
solved.
Contact customer The problem is
support. solved.
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