Lexmark MX517 User Manual page 265

Troubleshooting
Action
Step 4
Replace the imaging unit, and then resend the print job.
Do horizontal voids appear on prints?
Incorrect margins on prints
A B C D
A B C D
A B C D
Action
Step 1
a
Move the width and length guides in the tray to the correct
positions for the paper size loaded.
b
Resend the print job.
Are the margins correct?
Step 2
From the printer control panel, set the paper size in the Paper menu
to match the paper loaded in the tray.
Does the paper size match the paper loaded in the tray?
Step 3
a
Depending on your operating system, specify the paper size
from Printing Preferences or from the Print dialog.
b
Resend the print job.
Are the margins correct?
Yes No
Contact customer The problem is
support. solved.
Yes No
The problem is Go to step 2.
solved.
Go to step 3. Do one or more of
the following:
The problem is Contact
solved. support.
265
•
Specify the paper
size from the tray
settings to match
the paper loaded
in the tray.
•
Change the
paper loaded in
the tray to match
the paper size
specified in the
tray settings.
customer