VTech IS8251 Quick Start Manual page 8

Limited warranty
What does this limited warranty cover?
The manufacturer of this VTech Product
warrants to the holder of a valid proof
of purchase ("Consumer" or "you")
that the Product and all accessories
provided in the sales package
("Product") are free from defects in
material and workmanship, pursuant
to the following terms and conditions,
when installed and used normally
and in accordance with the Product
operating instructions. This limited
warranty extends only to the Consumer
for Products purchased and used in the
United States of America and Canada.
What will VTech do if the Product is not
free from defects in materials and
workmanship during the limited
warranty period ("Materially Defective
Product")?
During the limited warranty
period, VTech's authorized service
representative will replace at VTech's
option, without charge, a Materially
Defective Product. If we replace
the Product, we may use new or
refurbished replacement parts. If we
choose to replace the Product, we may
replace it with a new or refurbished
Product of the same or similar design.
We will retain defective parts, modules,
or equipment. Replacement of the
Product, at VTech's option, is your
exclusive remedy. VTech will return
the replacement Products to you in
working condition. You should expect
the replacement to take approximately
30 days.
How long is the limited warranty
period?
The limited warranty period for the
Product extends for ONE (1) YEAR from
the date of purchase. If VTech replaces
a Materially Defective Product under
the terms of this limited warranty, this
limited warranty also applies to the
replacement Product for a period of
either (a) 90 days from the date the
replacement Product is shipped to
you or (b) the time remaining on the
original one-year warranty; whichever
is longer.
What is not covered by this limited
warranty?
This limited warranty does not cover:
1. Product that has been subjected
to misuse, accident, shipping or
other physical damage, improper
installation, abnormal operation or
handling, neglect, inundation, fire,
water or other liquid intrusion.
2. Product that has been subjected
to contact with liquid, water,
rain, extreme humidity or heavy
perspiration, sand, dirt or the
like; but then only to the extent
the damage was not caused by
incorrectly securing the waterproof
handset's protective elements, for
example, failing to properly close
a seal), or such protective elements
are damaged or missing (e.g. a
cracked battery door), or subjecting
a Product to conditions beyond
its stated specifications or limits
(e.g. 30 minutes in 1 meter of fresh
water).
3. Product that has been damaged due
to repair, alteration or modification
by anyone other than an authorized
service representative of VTech;
4. Product to the extent that the
problem experienced is caused
by signal conditions, network
reliability, or cable or antenna
systems;
5. Product to the extent that the
problem is caused by use with non-
VTech accessories;
6. Product whose warranty/quality
stickers, product serial number
plates or electronic serial numbers
have been removed, altered or
rendered illegible;
7. Product purchased, used, serviced,
or shipped for repair from outside
the United States of America or
Canada, or used for commercial or
institutional purposes (including
but not limited to Products used for
rental purposes);
8. Product returned without a valid
proof of purchase (see item 2
below); or
9. Charges for installation or set up,
adjustment of customer controls,
and installation or repair of systems
outside the unit.
How do you get warranty service?
To obtain warranty service in the
USA, please visit our website at
vtechphones.com or call 1 (800) 595-
9511.
To obtain warranty service in Canada,
go to phones.vtechcanada.com
1 (800) 267-7377.
NOTE: Before calling for service, please
review the user's manual - a check of
the Product's controls and features may
save you a service call.
Except as provided by applicable law,
you assume the risk of loss or damage
during transit and transportation and
are responsible for delivery or handling
charges incurred in the transport of the
Product(s) to the service location. VTech
will return replaced Product under
this limited warranty. Transportation,
delivery or handling charges are
prepaid.
VTech assumes no risk for damage
or loss of the Product in transit. If the
Product failure is not covered by this
limited warranty, or proof of purchase
does not meet the terms of this limited
warranty, VTech will notify you and
will request that you authorize the cost
of replacement prior to any further
replacement activity. You must pay for
the cost of replacement and return
shipping costs for the replacement of
Products that are not covered by this
limited warranty.
What must you return with the Product
to get warranty service?
1. Return the entire original package
and contents including the Product
to the VTech service location
along with a description of the
www. malfunction or difficulty; and
2. Include a "valid proof of purchase"
(sales receipt) identifying
Product purchased (Product model)
or dial and the date of purchase or receipt;
and
the