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User's manual
w w w . v t e c h . c o m / h k / t e l
DECT
Model: VT2032

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  • Page 1 User’s manual w w w . v t e c h . c o m / h k / t e l DECT Model: VT2032...
  • Page 2: Table Of Contents

    Table of contents 1. IMPORTANT SAFETY INSTRUCTIONS .......1 Redial the last number ............ 17 4.8.1 Redial a Number from the Redial List ..... 17 2. SETTING UP THE TELEPHONE ........2 4.8.2 Store a Redial Number into the Phonebook ... 18 Package contents ..............2 4.8.3 Delete a Redial Number........
  • Page 3 Table of contents Delete an entry in the Call List.........26 Registration..............36 Delete the entire list of the Call List .........26 Reset Your Phone............36 View the Details of the Call List Entry......26 9. ANSWERING MACHINE..........37 Category Selection of the Call List Entry ......26 Turn On/Off the Answering Machine.......
  • Page 4: Important Safety Instructions

    6. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock. 7. Unplug this product from the wall outlet and refer servicing to VTech under the following conditions: •...
  • Page 5: Setting Up The Telephone

    SETTING UP THE TELEPHONE Package contents The package contains the following items: ・ ・ 1 Handset 1 Rechargeable battery pack ・ ・ 1 Base station 1 Chinese user’s manual ・ ・ 1 AC power adapter 1 English user’s manual ・ 2 Telephone line cords Location For maximum coverage and reduce the interference, here are some guidelines you should consider when you place the base unit,...
  • Page 6: Connecting The Telephone

    Connecting the telephone 1. Plug the power supply & line cord into the base station. 2. Plug the other end of power supply & line cord into the mains socket. Note: Always use the cables provided in the box.
  • Page 7: Installing And Charging The Battery Pack

    Installing and charging the battery pack 1. Slide off the battery compartment cover to remove it. 2. Place the supplied battery pack as indicated. Respect polarity. 3. Slide the battery compartment cover back. 4. Put the handset on the base and charge for 16 hours first time. A beep indicates that the handset is properly placed on the base or charger. Notes: 1.
  • Page 8: Getting To Know Your Phone

    GETTING TO KNOW YOUR PHONE Overview of the Handset 1. EARPIECE 6. CHARGING PINS DESIGNATOR 2. UP 7. FLASH In idle mode: Press to access the call list In predialing/number editing mode: Press to In menu mode: Press to scroll up the menu items insert a flash.
  • Page 9: Handset Lcd Display Icons And Symbols

    Handset LCD Display Icons and Symbols The LCD display gives you information on the current status of the telephone. Steadily on when the handset is within range of the base. Flashes when the handset is out of range of the base or not registered to the base. Steadily on when an intercom is in progress.
  • Page 10 Steadily on indicates that the keypad is locked. Off indicates that the keypad is unlocked. Steadily on when there are newly received Voice Message Waiting (VMWI) not yet read. Off when all the new voice messages have been read. Steadily on indicates the battery is fully charged. Whole icon flashes when the battery performs initial charging.
  • Page 11: Handset Menu Structure

    Handset Menu Structure In idle mode, press will firstly access the Call List menu. to the following for the menu structure. Refer / OK Key Press Main Menu CALL LIST PHONEBOOK BS SETTINGS HS SETTINGS REGISTRATION DEFAULT ANS. MACHINE Sub menu Review Call List Review BS RINGER...
  • Page 12: Overview Of The Base

    Overview of the Base CHARGING CRADLE PLAY/STOP In idle mode: Press to play the new message. In TAM message playback mode: Press to stop the message playback. In Phonebook entry: Press to go back to idle screen. RECALL In predialing mode: Press to insert a flash. During a call: Press to dial a flash.
  • Page 13 > In idle mode: Press to increase base screening volume. In Phonebook entry: Press to scroll up the list. During a call/during TAM message playback: Press to increase the volume. During ringing: Press to increase the base ringer volume. SPEAKERPHONE During TAM message playback: Press to turn on/off the speakerphone.
  • Page 14: Base Lcd Display Icons And Symbols

    Base LCD Display Icons and Symbols The LCD display gives you information on the current status of the telephone. Animates in cyclic when the handset is on base cradle. Off when handset is not putting on the base cradle. Steadily on when home line is in use or there is an incoming home call. Flashes when home line is on hold.
  • Page 15: Text And Digit Entry Table

    Text and Digit Entry Table The following tables show you where each letter and punctuation character can be found. Respective character table will be used when corresponding menu language is selected. This will be helpful when storing a name in the phonebook and renaming your handset. In editing mode, a cursor is displayed to indicate the current text entry position.
  • Page 16: Spanish Character Set

    3.6.2 Spanish Character Set Number Editing Alphanumeric Editing (For phone number editing, (For phonebook name editing and renaming handset) date/time editing) Key Press 10th Ñ 0, P (Pause) ‘ &...
  • Page 17: Using Your Phone

    USING YOUR PHONE Make a Call 4.1.1 Preparatory Dialing Using a handset: Enter the phone number and press to dial the number. Press / RIGHT SOFT KEY to clear the entry. Using the base: < Enter the phone number and press to dial the number.
  • Page 18: Call From The Call List

    4.1.4 Call from the Call List Using a handset: 1. Press to access the Call List. 2. Press to select the desired Call List entry. Alternatively, press /OK to access the Call List from the main menu. 3. Press to dial the selected Call List entry. 4.1.5 Call from the Redial List 1.
  • Page 19: End A Call

    End a Call Using a handset: During a call connection, press to end the call. Place the handset on the base station or the charging cradle to end the call. Using the base: During a call connection, press to end the call. Adjust Earpiece and Handsfree Volume There are 5 levels (VOLUME 1 to VOLUME 5) to choose from for each of earpiece and handsfree volume in the handset, while there are 5 levels (VOLUME 1 to VOLUME 5) to choose for handsfree volume in the base.
  • Page 20: Set The Silent Mode

    Using the base: During a call: Press to mute the microphone and "MUTED" will be displayed on the LCD. Your caller cannot hear you. Press again to unmute the microphone. Set the Silent Mode In idle mode, press and hold to turn off the handset ringer.
  • Page 21: Store A Redial Number Into The Phonebook

    4.8.2 Store a Redial Number into the Phonebook 1. Follow Steps 1 and 2 in section 4.8.1. 2. Press to select ADD TO PB. 3. Press OK to enter the name. 4. Press OK to store the redial number into the phonebook. 5.
  • Page 22: Make An Internal Call

    4.10 Make an Internal Call This feature is applicable when there are at least two registered handsets or one handset and retro base registered in the system. It allows you to make internal calls, transfer external calls from one handset to another handset or from one handset to the retro base and make conference calls.
  • Page 23: 4.10.4 Transfer An External Call From Handset To Handset

    4.10.4 Transfer an External Call from Handset to Handset During an external call: 1. Press to select INTERCOM. 2. Press OK to select the desired handset to intercom with. 3. The external call is put on hold automatically and the called handset rings. 4.
  • Page 24: 4.10.7 Make A 3-Way Conference Call

    4.10.7 Make a 3-way Conference Call The conference call feature allows one external call to be shared with two handsets (in intercom). The three parties can share the conversation and no network subscription is required. During an external call: 1. Follow Steps 1 to 4 in section 4.10.4. 2.
  • Page 25: Private Phonebook

    PRIVATE PHONEBOOK Your phone can store up to 50 private phonebook entries with names and numbers. Each phonebook entry can have a maximum of 24 digits for the phone number and 12 characters for the name. You can also select different ringtones for your phonebook entries. Phonebook entries are stored alphabetically by name.
  • Page 26: View A Phonebook Entry

    View a Phonebook Entry Using a handset: In idle: 1. Press to access the phonebook. 2. Press to select the desired phonebook entry. 3. Press to select VIEW. 4. Press OK and to review the name, number and melody of the selected phonebook entry. Note: If number has more than 12 digits, press / LEFT SOFT KEY or...
  • Page 27: Delete A Phonebook Entry

    Delete a Phonebook Entry In idle: 1. Press to access the phonebook. 2. Press to select the desired phonebook entry. 3. Press to select DELETE. 4. Press OK to confirm. Delete the Entire Private Phonebook 1. Press to access the phonebook. 2.
  • Page 28: Caller Display (Network Dependent)

    CALLER DISPLAY (NETWORK DEPENDENT) This feature is available if you have subscribed the Caller Line Identification service with your telephone service provider. Your phone can store up to 30 received calls with date/time information in the Call List. The number will be shown on the LCD when the phone is ringing. If the number matches with one of the entries in your Private Phonebook, the caller's name stored in the private phonebook will be displayed alternatively with the number.
  • Page 29: Delete An Entry In The Call List

    Delete an entry in the Call List 1. Follow Steps 1 and 2 in Section 6.1. 2. Press to select DELETE. 3. Press OK to confirm. Delete the entire list of the Call List 1. Follow Steps 1 and 2 in Section 6.1. 2.
  • Page 30: Voice Mail (Network Dependent)

    VOICE MAIL (NETWORK DEPENDENT) Voice Mail Waiting Indication (VMWI) is an indication given to you when a new voice mail message is waiting on the telephone service provider. This feature is available if you have subscribed to the voicemail service from your telephone service provider. You can press and hold to dial the voice mail number directly to listen to your voice mail messages.
  • Page 31 3. Press to select DELETE. 4. Press OK to confirm. To delete all VMWI entries from the call list: 1. Press to select CALL LIST. Press in idle to access the call list. 2. Press and hold to delete all VMWI entries. will disappear.
  • Page 32: Phone Settings

    PHONE SETTINGS Your phone comes with a selection of settings that you can change to personalize your phone the way you like it to work. Date and Time Settings You will need to set the correct time and date so that you can get to know when you received answering machine messages (applicable to model with answering machine) or call list entries.
  • Page 33: Alarm Settings

    5. Press OK to enter the date information continuously. The date entered will be in the format you set in Section 8.1.1. 6. Press OK to confirm. Note: 1. If time has been set before, the current time will display, otherwise, "HH:MM" will display. 2.
  • Page 34: Set The Alarm Time (If The Alarm Is Set To Be On)

    8.2.2 Set the Alarm Time (if the Alarm is set to be ON) 1. Follow Steps 1 to 4 in Section 8.2.1. 2. Enter the alarm time. 3. Press OK to set the snooze function. 4. Press OK and to select ON or OFF. 5.
  • Page 35: Set The Ringer Volume

    8.3.3 Set the Ringer Volume 1. Press to select HS SETTINGS. 2. Press OK and to select RING SETUP. 3. Press OK and to select RING VOLUME. 4. Press OK and to select the desired ringer volume (a total of 6 ringer volume levels including VOLUME OFF). Note: The respective ringer volume will be played during your selection.
  • Page 36: Rename The Handset

    8.3.6 Rename the Handset 1. Press to select HS SETTINGS. 2. Press OK and to select RENAME HS. 3. Press OK and enter the name of your handset. 4. Press OK to confirm. 8.3.7 Choose the Information to be displayed in idle You can choose to display time or handset name in your idle screen.
  • Page 37: Set The Ringer Volume

    3. Press OK and to select the desired ringer melody (a total of 10 melodies for your selection) Note: The respective ringer melody will be played while browsing the melody list. 4. Press OK to confirm. 8.4.2 Set the Ringer Volume 1.
  • Page 38: Change The Flash Time

    8.4.4 Change the Flash Time The flash time setting is country dependent. Please contact your local telephone service provider for the correct settings. 1. Press to select BS SETTINGS. 2. Press OK and to select FLASH TIME. 3. Press OK and to select your desired flash time (SHORT, MEDIUM, LONG).
  • Page 39: Registration

    Registration Your handset and base station is pre-registered. Up to five handsets can be registered to a single base station. If for some reason, the handset is not registered to the base station ( flashes even when the handset is near the base station), register your handset according to the following procedure.
  • Page 40: Answering Machine

    ANSWERING MACHINE Your phone includes a telephone answering machine that records unanswered calls when it is on. The answering machine can store up to 59 messages within the maximum recording time of approximately 14 minutes. As well as recording incoming messages, you can record memos for other users of your phone.
  • Page 41: Listen To The Messages In The Answering Machine

    Listen to the Messages in the Answering Machine When new messages are recorded on the answering machine, flashes on the handset and base display. The base screen light will turn on and e.g. "3 NEW MSGS" will flash in base screen, which means you have 3 new messages in your answering machine. stops flashing until all the new messages are played.
  • Page 42: Delete All Messages In The Answering Machine

    • Press to skip forward to play next message. • Press to delete the current message playback. 6. Press OK to confirm. Using the base: 1. Press on the base station. 2. The new messages are played from the loudspeaker on the base station in the sequence they are recorded. >...
  • Page 43: Record Memo

    Using the base: In idle: 1. Press and hold on the base station. 2. All the old messages will be deleted. Note: New messages will not be deleted. If there are no more messages in the answering machine, "NO MESSAGES'' will display on the base station. Record Memo You can record your memo message for another user.
  • Page 44: Record Your Own Outgoing Message (Ogm)

    9.5.2 Record Your Own Outgoing Message (OGM) You can record your own OGM for ANS & REC mode or ANSWER ONLY mode. When you record your own OGM, it will be used when the answering machine answers the call. If your personalized OGM is deleted, the pre-set OGM will be restored automatically. 1.
  • Page 45: Set The Answer Delay

    9.5.3.2 Delete the Personalized OGM 1. Repeat Steps 1 to 6 in Section 9.5.3.1. 2. Press / RIGHT SOFT KEY to delete your personalized OGM and return to previous menu and the pre-set OGM is restored automatically. Note: If pre-set OGM is playing, you are not allowed to delete the pre-set OGM and thus will not display.
  • Page 46: Turn On Or Off The Base Screening

    9.5.6 Turn On or Off the Base Screening You can select to turn on or off the call screening on base through the TAM SETTINGS menu on your handset. 1. Press to select ANS. MACHINE. 2. Press OK and to select TAM SETTINGS. 3.
  • Page 47 4. Press OK to enter the Old PIN. (Default Remote Access PIN is 0000). 5. Press OK to enter the New PIN. 6. Press OK to enter the New PIN again. Note: If the new PIN entered in Step 6 is not matched with the new system PIN entered in Step 5, user is requested to enter the valid system PIN again in Step 5.
  • Page 48: Call Screening

    4. Press the following keys to carry out your desired function. Keys Functions While message is not playing While message is playing Skip forward to play the next message Delete the current message playback Skip to repeat playing the current message from the beginning.
  • Page 49: 10. Default Settings

    10. DEFAULT SETTINGS Items Default Values Default Settings of Handset LANGUAGE ENGLISH EXT RING MELODY 6 INT RING MELODY 6 HANDSET RING VOLUME VOLUME 5 EARPIECE VOLUME VOLUME 3 SPEAKER VOLUME VOLUME 4 HANDSET NAME HANDSET 1 (number of the actual handset) KEY TONE LOW BATTERY TONE OUT OF RANGE...
  • Page 50 Default Settings of TAM TAM ON/OFF ANSWER MODE ANS & REC ANSWER DELAY 4 RINGS RECORD TIME 120S BS SCREENING REMOTE ACCESS COMPRESSION HIGH REMOTE ACCESS PIN 0000...
  • Page 51: 11. Troubleshooting

    11. TROUBLESHOOTING If you have difficulty with your phone, please try the suggestions listed below. Problem Cause Solutions "PLEASE SET TIME" is displayed. Date or time may not be set. Set the date and time from handset menu. a. The connection cord of the base station may a.
  • Page 52 Please contact the technical support of the telephone service provider for further information. This telephone is not equipped with a grounding function! Therefore some of the functions may be limited when used in PBX systems. For technical support, please call VTech Technical Inquiry Hotline 852-2667 7433.
  • Page 53: 12. Technical Specifications

    12. TECHNICAL SPECIFICATIONS Basic Information Dimensions Handset: 212 x 51.8 x 26.8mm Base: 171.2 x 113.5 x 93.5mm Charger: 129.8 X 100.8 X 75.1mm Weight Handset: 130.8g Base: 322.2g Charger: 102g Power consumption Base: <2.7W Charger: <1.8W Valid range Indoor: 50m Outdoor: 300m Handset Operating Time Standby time: 100Hours...
  • Page 54 Customer Service Centre Suite 1601, Lever Tech Centre, 69-71 King Yip Street, Kwun Tong, Kowloon, Hong Kong. Customer Service Hotline: (852) 2666 5558 Technical Inquiry Hotline: (852) 2667 7433 Distributed in Hong Kong by: VTech Telecommunications Ltd. 91-004888-010-100...

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