RuggON PA501 User Manual
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RuggON PA501 User Manual

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  • Page 1 PA501 User's Manual...
  • Page 2 © 2019 RuggON Corporation. All rights reserved. TRADEMARKS RuggON logo is a trademark of RuggON Corporation, registered in the United States Patent and Trademark Office and in other countries. Microsoft and the Windows logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

  • Page 3: Table Of Contents

    Lithium Battery Safety Statement ..............5 Chapter 1. Introduction About This Guide ................... 6 Unpacking the Device ..................6 Technical Specifications ................7 PA501 Configuration Options ................ 8 Parts List ......................9 Identifying the Device .................. 10 Dimensions ....................13 Chapter 2. Getting Started First Time Use ....................
  • Page 4 Troubleshoot the Wi-Fi Connection ............. 28 Troubleshoot Operating the Computer ............29 Call Product Support ................... 29 Chapter 5. RuggON DashON Utility Troubleshoot the Wi-Fi Connection ............. 28 Troubleshoot Operating the Computer ............29 Chapter 6. Troubleshooting Troubleshoot the Wi-Fi Connection ............. 28 Troubleshoot Operating the Computer ............

  • Page 5: About This Manual

    About This Manual The PA501 User’s Manual provides instruction for qualified personnel to follow when setting up a new PA501 device. This document is intended for use by qualified personnel to compliment the training and expertise, not to replace it.

  • Page 6: Basic Safety Guidelines

    The PA501 is designed and manufactured according to strict controls and following the stated safety regulations. The following list identifies incorrect operating uses of the PA501. Incorrect use of the PA501 can lead to hardware damage, safety issues and possible risk to personnel health: ■...

  • Page 7: Safety

    Environmental Ambient Temperature The PA501 operates on the basis of a fanless concept which internal waste heat is released via the housing surface and requires fresh airflow in the environment. ■ Operating the PA501 with no fresh cooling air may cause overheating and damage to the device.

  • Page 8: Radio Transmissions

    Cleaning and Servicing ■ Disconnect the PA501 from power before cleaning or servicing. ■ Never clean the PA501 with compressed air, a pressure washer or a vacuum cleaner. ■ If necessary, clean the housing of the PA501 with a damp cloth. ■...
  • Page 9 puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établissement d'une communication satisfaisante. Licence exempt This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: this device may not cause interference, and this device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 10 The device could automatically discontinue transmission in case of absence of information to transmit, or operational failure. Note that this is not intended to prohibit transmission of control or signaling information or the use of repetitive codes where required by the technology. The device for the band 5150-5250 MHz is only for indoor usage to reduce potential for harmful interference to co- channel mobile satellite systems;...
  • Page 11 ESD (Electrostatic Discharge) and EMI leakage, we strongly recommend the use of CE-compliant industrial enclosure products. European declaration of conformity According to ISO / IEC Guide 22 and EN 450 14 Manufacturer’s Name: RuggON Corporation...
  • Page 12 This RuggOn product has been tested and found to comply with all requirements for CE Marking and sale within the European Economic Area (EEA). The device has Bluetooth...
  • Page 13  Risk of explosion if battery replaced by an incorrect type.  Dispose of used batteries according to the instructions. b. Make sure the temperature for adapter will not be higher than 40 ˚C. CE RF Power Table...

  • Page 14: Lithium Battery Safety Statement

    Lithium Battery Safety Statement Lithium battery inside. Danger of explosion if battery is incorrectly replaced. Replace only with same or equivalent type recommended by battery manufacturer. Lithium-Ion batteries are classified by the U. S. Federal Government as non- hazardous waste and are safe for disposal in the normal municipal waste stream. These batteries contain recyclable materials and are accepted for recycling.
  • Page 15 Do not short circuit a battery or allow metallic or conductive objects to contact  the battery terminals. Avoid dropping the device or battery. If dropped, especially on a hard surface,  and the user suspects damage to the battery, take it to a service center for inspection.

  • Page 16: Chapter 1. Introduction

    Android 9.0 (Pie) with Google Mobile Services(GMS) certified About This Guide The PA501 User Manual provides instruction for qualified personnel to use as a guide for setup of the device. This document is not intended to replace the training and expertise of the end-user.
  • Page 17 Introduction Item Description Wireless WLAN Wi-Fi IEEE 802.11 a/b/g/n/ac Bluetooth Bluetooth v5.0 class1 WWAN Option 4G LTE Sensor Sensor Gyroscope, G Sensor, E-compass, Light Sensor Docking Connector 30-pin DC-IN Jack Micro SIM Card Slot Audio Jack x1; headphone / microphone combo x3;...

  • Page 18: Pa501 Configuration Options

    Range Storage Temperature -30°C (-22°F) to 70°C (158°F) Range Humidity 5-95% without condensation PA501 Configuration Options The following options are available for the PA501: ■ Built-in NFC module ■ Built-in 2D barcode reader (OCR supported) ■ High capacity battery ■...

  • Page 19: Parts List

    Introduction Parts List The PA501 is shipped with the following items. All other accessories are sold and ordered separately. For help, contact your local RuggON sales representative. See “Contacting RuggON” on page PA501 Power Adapter Stylus...

  • Page 20: Identifying The Device

    Introduction Identifying the Device Overview Overview Front View 11 10 9 8 7 Figure 2. Front View Table 3. Front View Item Description Front camera 8.0 Mega-Pixels camera. Touch screen 10-point capacitive touch.
  • Page 21 Android home key. Volume + Volume increase. Volume - Volume decrease. Power key Turns the PA501 on or off. Power LED The power LED lights when the device is on. F2 key Programmable function key. F1 key Programmable function key.
  • Page 22 Bottom View Figure 3. Bottom View Table 5. Bottom View Item Description Docking connector 30 pin connector for docking onto a station. Kensington lock Lock the PA501 to a stationary object for security. Pass-through Dual pass-through for WLAN, GNSS and WWAN.

  • Page 23: Dimensions

    Introduction Dimensions The following image lists the device dimensions without add-ons (mm/inches). 280 / 11 28 / 11 Front View ions 23 / 0.9 2.3 / 0.9 Side View...

  • Page 24: Chapter 2. Getting Started

    First Time Use PA501 is under “Battery Ship Mode” and will not power on to preserve the battery and prevent power loss. To enable “Regular Mode” and activate the battery, please connect the power adapter to power on.

  • Page 25: Powering The Device On And Off

    Powering the Device On and Off Powering On the Device Only power on the PA501 after connecting all of the peripherals and cabling. Press and hold the power button until the screen lights. The device runs through the start up sequence and powers up.

  • Page 26: Installing The Micro Sim 2 Card

    SIM card is supported in the slot. Check with your network or cellular service provider for availability and cost rates. Power off the PA501. See “Powering Off the Device” on page 19. Remove the service door and its screws. Back View...

  • Page 27: Removing The Protective Film From The Display

    Installing the Micro SIM Card Removing the Protective Film from the Display The front display of the PA501 is protected during transport by a transparent film. This film should remain on the front display during assembly to avoid damage to the front display surface.

  • Page 28: Chapter 3. Operation

    Operation Chapter 3. Operation Opening the I/O Compartment Cover Place the device display side down on a clean work surface. Locate the I/O compartment cover. Right view Left view Right I/O Compartment Cover Left I/O Compartment Cover Side View: Locating the I/O Compartment Cover Unlock the latch.

  • Page 29: Closing The I/O Compartment Cover

    DashON Utility Closing the I/O Compartment Cover Place the device display side down on a clean work surface. Locate the I/O compartment cover. Left view Right view Right I/O Compartment Cover Left I/O Compartment Cover Side View: Locating the I/O Compartment Cover Flip the I/O compartment cover and install.

  • Page 30: Connecting To External Cabling

    To prevent damage to the device, connect all cabling and accessories before powering up the device. Connect USB Cabling The PA501 have one USB 3.1 Type C and two USB 2.0 Type A port for connecting USB devices, such as a digital camera, scanner, printer, modem, and mouse. The USB Type A port support USB 2.0 devices.
  • Page 31 DashON Utility Remove the screws securing the bumpers. Removing the Screws Install the D-rings. Make sure the D-rings are tightly secured before installing the handstrap. Installing the D-rings Connect the handstrap on the D-rings. When the handstrap is installed, the digitizer can be placed under the strap.
  • Page 32 Operation Removing the Handstrap Unlock the handstrap from the D-rings. Removing the Handstrap Remove the D-rings. Removing the D-rings Secure the bumper and the PA501 with screws. Securing the Screws...
  • Page 33 DashON Utility Connecting the Carrying Handle Attach the clips to the D-rings. Connecting the Carrying Handle Removing the Carrying Handle Press in the clips to release them from the D-rings. Remove the clips. Removing the Carrying Handle Connecting the Shoulder Strap Attach the clips to the D-rings.

  • Page 34: Installing The Standard Battery

    Operation Removing the Shoulder Strap Press in the clips to release them from the D-rings. Remove the clips. Removing the Shoulder Strap Installing the Standard Battery The following instructions are for both standard and external batteries. The external battery is an optional component.

  • Page 35: Removing The Standard Battery

    DashON Utility Align the tabs on the battery with the slots on the chassis. Angle the battery in place and set the tabs in the chassis slots. Lower the raised end of the battery and press in place until an audible click is heard. Installing the Battery Slide the locking switch on the top-left side to lock the battery.
  • Page 36 Hold the battery and angle the left side up to remove. Removing the Battery Checking Battery Status You can check battery status without turning on PA501. When PA501 is off, press “Barcode trigger” key and the LED indicators will show the battery status as below: Battery Status...

  • Page 37: Connecting To A Wireless Network

    DashON Utility Connecting to a Wireless Network Before you can make use of the PA501 wireless functions, you need to connect to a network. The following is a set of procedures for connecting to a wireless network. Before beginning, make sure your Wi-Fi setting is enabled and you are within range of a wireless network.

  • Page 38: Chapter 4. Apps And Setttings

    Apps and Settings Chapter 4. Apps and Settings Desktop Touch Panel Control Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen malfunction. To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertip.
  • Page 39 DashON Utility Longer press tap Long-pressing an application allows you to drag and drop the application or the application shortcut to another desktop. Long-pressing a desired file in the File Manager allows you to copy, cut, rename or delete the selected file Swiping Swipe upwards, downwards, to the left, or to the right.
  • Page 40 Apps and Settings 1) Tap “DashON” App. Detail see “Chapter 5 RuggON DashON Utility” 2) Tap “Settings” to view and configure all of the system settings...
  • Page 41 DashON Utility Select “About tablet” to view the tablet information Shows the system specifications...
  • Page 42 Apps and Settings Check the storage status Select “Storage” to view the storage information Shows the status of Storage...
  • Page 43 DashON Utility Check the system languages Select “System” to view and configure system settings While entry “System”, can tap Advanced to do more settings Select “Languages & Input”...
  • Page 44 Apps and Settings Select “Languages” to configure the language settings English (United Status) is the default Tap “add a language” to choose and change languages...
  • Page 45 DashON Utility long-pressing the bar and move it to the “1” position After adding a language, please Check the date and time Select “Date & time”...
  • Page 46 Apps and Settings Make sure the “Date & time” is correct Setting the Network, Internet and connected devices Check the Network & Internet Tap “Settings” and select “Network & Internet” While entry “Network & Internet”, can tap Advanced to do more settings...
  • Page 47 DashON Utility 1) Turn on and select “Wi-Fi” Select the name of your network and Key in your password...
  • Page 48 Apps and Settings 2) Select “Mobile network” to check Networking settings Make sure the SIM#1 card or SIM#2 card to be plugged in Hot-swappable SIM #1 card design Support Dual SIM Dual Standby (DSDS) for Data only Shows SIM#1 card information Can tap Advanced to see more information...
  • Page 49 DashON Utility Tap “card 2” to show SIM#2 card information Can tap Advanced to see more information Go back to the “Mobile network” and select “SIM cards” to decide which carrier you prefer...
  • Page 50 Apps and Settings 3) Select “Ethernet” to check Ethernet settings Make sure RJ45 cable is plugged in Turn on “Ethernet” to check Ethernet settings...
  • Page 51 DashON Utility Hotspot & tethering Select “Hotspot & tethering” to configure the device settings Wi-Fi hotspot only supports 2.4GHz Connection of a mobile device with other devices can be done over wireless LAN (Wi-Fi), over Bluetooth or by USB...
  • Page 52 Apps and Settings Connected devices Select “Connected devices” to configure the device settings Select “Pair” new device” to search the device Should turn on wireless function...
  • Page 53 DashON Utility Choose one of the available device names Select “Connection preferences” to choose which devices you prefer to connect, like Bluetooth, Barcode scanner or NFC…etc.
  • Page 54 Apps and Settings When 2D barcode is integrated in the system, and after turned on the function, there are three modes can be selected OCR is an optional feature Apps & notifications Select “Apps & notifications” to configure Apps settings...
  • Page 55 DashON Utility View all apps and can set “Disable” or “Force stop” of them Can tap Advanced to do more settings Display Select “Display” to configure display settings...
  • Page 56 Apps and Settings Can adjust the configuration of Night light, Brightness, Wallpaper, Sleep mode, Auto-rotate, Font size, Display size...etc. Sound Select “Sound” to configure volume settings for audio broadcasts...
  • Page 57 DashON Utility Can set the configuration of Media volume, Call volume, Alarm volume, Notification volume...etc.
  • Page 58 Apps and Settings Chapter 5. RuggON DashON Utility Overview The DashON resident program is designed to provide near-instant access to your device’s settings and configuration within a single, easy to use interface. The following information illustrates and describes the various settings available for configuration through the DashON menus.
  • Page 59 DashON Utility Button Lock Lock or unlock all the physical buttons except Power button. Touch Screen Lock Lock or unlock the touch screen. Ignition Monitor Select turn-off time in seconds on vehicle docking Switch the usage of internal antenna or external antenna on Pass-through Switch vehicle docking Info Viewer...
  • Page 60 Apps and Settings Battery & SOH Button Setting The physical function buttons are configured with pre-defined commands. However, the buttons can be configured to open any number of executable commands. In combination with the Fn key, the function buttons can trigger more commands. Fn key depends on your tablet.
  • Page 61 DashON Utility Additional shortcuts can be created by enabling the Fn + button. This allows the creation of a second set of short cuts available by pressing Fn + Function Button. Tap Default to restore each programmable button to the factory settings Button Setting Menu Name an App and save it to a designated file.
  • Page 62 Apps and Settings Touch Setting Select a desired mode to begin operation Touch Setting Provide finger mode, glove mode and Stylus mode to be selected Touch Setting Menu Button Lock The Button Lock function disables or enables the use of the physical buttons except Power button.
  • Page 63 DashON Utility Button lock Touch Lock The Touch Lock function disables the touch functionality on the screen. Tap to enable the function. Button lock Ignition Monitor Ignition Monitor only works after the device is connected to RuggON Vehicle Dock(VD06)
  • Page 64 Apps and Settings Ignition Monitor Select turn-on or turn-off time in seconds Ignition Monitor Pass-through Switch This function is only available on the models with pass-through connector. This function is only available when tablet is well connected to vehicle docking (VD06, VD10), GPS, WWAN and Wi-Fi settings are available once the optional RF antenna is connected.
  • Page 65 DashON Utility Passthrough Switch The external antenna can be selected two from WWAN, Wi-Fi or GPS. Pass-through Switch Menu Ext. 1: Wi-Fi and GPS are exclude. Ext. 2: Wi-Fi and WWAN are exclude. Ext. 1 Wi-Fi and Ext. 2 Wi-Fi are exclude.
  • Page 66 Apps and Settings The system may display an error when an incompatible external GPS antenna is detected or setup is not completed after selecting GPS on Ext. 1. Possible solutions for this issue are as follows: Tap OK: The system reverts to the use of the built-in GPS antenna At this time do not tap OK.

  • Page 67: Troubleshoot The Wi-Fi Connection

    If you send the computer in for service, it is your responsibility to save the computer data and configuration. RuggON is responsible only for ensuring that the hardware matches the original configuration when repairing or replacing the computer.

  • Page 68: Troubleshoot Operating The Computer

    The computer appears to be locked up and you cannot enter data. Restart the computer. Call Product Support Simple instructions please contact the dealer, contact ruggon representative, or leave a message visit the RuggON website at www.ruggon.com. To better assist you have the following information ready: ■...

  • Page 70: Chapter 7. Maintenance

    Maintenance Cleaning the Device Danger to electric shock when cleaning or maintaining the PA501. To avoid electric shock, turn the PA501 off and disconnect it from the power supply before cleaning or maintaining it. Housing ■ The housing of the PA501 is best cleaned with a damp cloth.

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