RuggON LUNA 3 User Manual
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LUNA 3
User's Manual

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Summary of Contents for RuggON LUNA 3

  • Page 1 LUNA 3 User's Manual...
  • Page 2 © RuggON Corporation. All rights reserved. TRADEMARKS RuggON logo is a trademark of RuggON Corporation, registered in the United States Patent and Trademark Office and in other countries. Microsoft and the Windows logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
  • Page 3: Table Of Contents

    Table of Contents About This Manual Related Information ..................1 Conventions ....................1 Basic Safety Guidelines Intended Use ....................2 Maintenance and Operation Overview ............2 Safety ......................3 Electrical Hazards ..................3 Environmental ..................... 3 Radio Transmissions ................... 4 Cleaning and Servicing ................
  • Page 4 Overview ....................42 Chapter 6. Troubleshooting Troubleshoot the Wi-Fi Connection ............44 Troubleshoot Operating the Computer ............45 Call Product Support ................. 45 Chapter 7. Maintenance Cleaning the Device .................. 46 Returning the Device ................. 46 Contacting RuggON .................. 46...
  • Page 5: About This Manual

    About This Manual The LUNA 3 User’s Manual provides instructions for qualified personnel to follow when setting up a new LUNA 3 device. This document is intended for use by qualified personnel to compliment the training and expertise, not to replace it.
  • Page 6: Basic Safety Guidelines

    The LUNA 3 is designed and manufactured according to strict controls and following the stated safety regulations. The following list identifies incorrect operating uses of the LUNA 3. Incorrect use of the LUNA 3 can lead to hardware damage, safety issues and possible risk to personnel health: ■...
  • Page 7: Safety

    Environmental Ambient Temperature The LUNA 3 operates on the basis of a passive cooling concept which internal waste heat is released via the housing surface and requires fresh airflow in the environment. ■ Operating the LUNA 3 with no fresh cooling air may cause overheating and damage to the device.
  • Page 8: Radio Transmissions

    Disconnect the LUNA 3 from power before cleaning or servicing. ■ Never clean the LUNA 3 with compressed air, a pressure washer or a vacuum cleaner. ■ If necessary, clean the housing of the LUNA 3 with a damp cloth.
  • Page 9 ESD (Electrostatic Discharge) and EMI leakage, we strongly recommend the use of CE and UKCA-compliant industrial enclosure products. According to ISO / IEC Guide 22 and EN 450 14 Manufacturer’s Name: RuggON Corporation. Manufacturer’s Address: 4F, No. 298, Yang Guang St., NeiHu. Taipei, Taiwan, 11491...
  • Page 10: Lithium Battery Safety Statement

    responsibility that the equipment follows the provisions of the Standards stated above. Importer of Record 代理商/進口商資訊 <CE> This device is intended for indoor use only when operating in the frequency range 5150 to 5350/ 5945 to 6425 MHz which is applicable in countries that support WiFi 6E. <UKCA>...
  • Page 11: Chapter 1. Introduction

    The LUNA 3 is a rugged 8” tablet computer capable of 1280 x 800 resolution. About This Guide The LUNA 3 User Manual provides instruction for qualified personnel to use as a guide for setup of the device. This document is not intended to replace the training and expertise of the end-user.
  • Page 12: Parts List

    Parts List The LUNA 3 is shipped with the following items. All other accessories are sold and ordered separately. For help, contact your local RuggON sales representative. See “Contacting RuggON” on page 34. LUNA 3 Power Adapter Stylus or Digitizer & Pen holder...
  • Page 13: Identifying The Device

    Identifying the Device Front View Figure 1. Front View Table 1. Front View Item Description Microphone Integrated microphone. Touch screen 10-point capacitive touch Front camera 2.0 Mega-Pixels camera. Light sensor Adjusts the screen brightness according to environment light. Power LED LED indicator for power status LED Status Table 2.
  • Page 14 Turns the LUNA 3 on or off. Volume + Volume increase. Volume - Volume decrease. P key Programmable function key. Bottom View Figure 3. Bottom View Table 4. Bottom View Item Description USB 3.1 Type C Connect USB devices or power to the LUNA 3.
  • Page 15 Left view Right view Figure 4. Side Views Table 5. Side View Item Descriptio Screw holes Attach pen holder to these two screw holes. Dual micro SIM Option USB 3.1 Type C Connect USB devices or power to the LUNA 3.
  • Page 16 Rear View Figure 5. Rear View Table 6. Rear View Item Description Expansion bay Remove the cover to find the expansion connector. Expansion bay Remove the cover to find the expansion connector. Rear camera 8.0 Mega-Pixels camera with LED auxiliary light Speaker Embedded speaker for audio output.
  • Page 17: Identifying The Digitizer

    Identifying the Digitizer (Optional) You can use the optional digitizer pen to control your LUNA 3 as with a mouse or keyboard. Click Button Figure 6. Digitizer View Please make sure the digitizer pen is perpendicular to the screen for best accuracy.
  • Page 18: Touch Screen Features

    Touch Screen Features Always use the point of the digitizer for clicking or making strokes on the touch screen. Never use an actual pen, pencil, or sharp/abrasive object on the touch screen. The digitizer is used as if it were a pen or pencil. Touch the screen with the tip of the digitizer then remove the digitizer from the screen.
  • Page 19: Chapter 2. Getting Started

    Charging the Battery When you use the AC adapter to connect your LUNA 3 to a power outlet, the standard or extended (optional) battery will automatically begin to recharge. WLUNA 3 supports 2 USB Type C connections and either one can be used for power chagrining.
  • Page 20: Powering The Device On And Off

    Powering the Device On and Off Powering On the Device Only power on the LUNA 3 after connecting all of the peripherals and cabling. Press and hold the power button until the screen lights. The device runs through the start up sequence and powers up.
  • Page 21: Using The Digitizer

    Press the click button is the same as a right click. Installing the Pen Holder Pen holder and screws are included in the package. 1. Install pen holder with screws to the Luna 3. Figure 10. Removing the Protective Film...
  • Page 22: Chapter 3. Operation

    Operation Connect USB Cabling The LUNA 3 has two full function USB Type C port so user can connect USB devices, PD monitor or PD AC power adapter via USB Type C connection. Connect to USB device via USB cable.
  • Page 23: Installing The Standard Battery

    Operation Installing the Standard Battery The following instructions are for both standard and extended batteries. The extended battery is an optional component. Only use components specifically designed for this device. Contact your local representative for ordering information. Make sure the power switch is switched to ON before installing the standard/extended battery.
  • Page 24: Removing The Standard Battery

    Operation Align the tabs on the battery with the slots on the chassis. Angle the battery in place and set the tabs in the chassis slots. Lower the raised end of the battery and press in place until an audible click is heard. Figure 15.
  • Page 25: Checking Battery Status

    Operation Slide the locking switch on the top-left side to the unlock position. Figure 18. Unlock the Battery Press and hold the release button as shown in the image to release the battery. Hold the battery and angle the left side up to remove. Figure 19.
  • Page 26: Connecting To A Wireless Network

    Operation Connecting to a Wireless Network Before you can make use of the LUNA 3 wireless functions, you need to connect to a network. The following is a set of procedures for connecting to a wireless network. Before beginning, make sure your Wi-Fi setting is enabled and you are within range of a wireless network.
  • Page 27: Chapter 4. Using Bios Setup Utility

    To run the BIOS Setup Utility, use the following procedures: Perform one of the following: ■ If the LUNA 3 is powered off Press the Power button to start up the device. The power LED lights. Quickly press and hold the P key until the BIOS Post screen displays.
  • Page 28 Using BIOS Setup Utility Due to the device’s fast boot up and boot down time, there is only a small time frame of a few seconds between the release of the Power button and the opportunity to press the P key. The App Menu displays.
  • Page 29: Bios Passwords

    Using BIOS Setup Utility BIOS Passwords Setting Up a Supervisor Password To setup a supervisor password, follow the procedure as described: Go to APP Menu > Security > Account’s Password Status. Figure 22. Security > Account’s Password Status Tap the Enter icon next to Setup the Supervisor Password to access the virtual keyboard. Tap the password to use for the Supervisor profile and tap Enter.
  • Page 30 Using BIOS Setup Utility Verification of the password is required. Tap the same password again and tap Enter to confirm the new password. Navigate to APP Menu > Exit. Figure 24. Exit Screen Tap Exit Saving Changes to display the confirmation screen. Tap Yes to save the new configuration settings.
  • Page 31: Ec And Bios

    Contact your technical sales or technical representative to obtain the correct BIOS file. Copy the BIOS file on to the USB device. Connect the USB device to one of the device’s USB ports and power on the LUNA 3. A USB keyboard is required for entering command.
  • Page 32 Using BIOS Setup Utility Tap Update & Security. Figure 26. Update & Security From the Update & Security screen, tap Recovery, then tap Restart now Figure 27. Recovery...
  • Page 33 Figure 28. Use a Device From the Use a device menu, tap Internal Shell to open the command screen. Make sure connect the LUNA 3 to the AC adapter to prevent a sudden loss of power. Figure 29. Internal Shell...
  • Page 34 The BIOS is now updated. Updating EC Connect the LUNA 3 to the AC adapter to prevent a sudden loss of power. Updating EC requires the use of the Internal Shell Command menu, refer to steps 1 to 12 of “Updating BIOS”.
  • Page 35: Chapter 5. Using The Dashon Utility

    DashON menus. Important: Do not terminate or remove the DashON program manually or the ambient light sensor and the function buttons will be malfunction. Download the latest information and documentation through the RuggON official site: https://www.ruggon.com/ Figure 31. DashON Overview...
  • Page 36 Using the DashON Utility Table 7. Battery LED Status Function Description EXIT Minimize DashON and return to the desktop. Button Lock Lock or unlock all the physical buttons except Power button. Touch Setting Change touch mode (Finger/Stylus/Glove) Battery Shows the battery level or charging status. Brightness Adjust brightness level and enable or disable auto brightness function.
  • Page 37: Chapter 6. Troubleshooting

    If you send the computer in for service, it is your responsibility to save the computer data and configuration. RuggON is responsible only for ensuring that the hardware matches the original configuration when repairing or replacing the computer.
  • Page 38: Troubleshoot Operating The Computer

    The computer appears to be locked up and you cannot enter data. Restart the computer. Call Product Support Simple instructions please contact the dealer, contact RuggON representative, or leave a message visit the RuggON website at https://www.ruggon.com. To better assist you have the following information ready: ■...
  • Page 40: Chapter 7. Maintenance

    Chapter 7. Maintenance Cleaning the Device Danger to electric shock when cleaning or maintaining the LUNA 3. To avoid electric shock, turn the LUNA 3 off and disconnect it from the power supply before cleaning or maintaining it. Housing ■...

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