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RuggON CT-RU104PA User Manual

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CT-RU104PA
User's Manual

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Summary of Contents for RuggON CT-RU104PA

  • Page 1 CT-RU104PA User's Manual...
  • Page 2 ©2014 CONTEC Corporation. All rights reserved. TRADEMARKS CONTEC logo is a trademark of CONTEC Corporation, registered in the United States Patent and Trademark Office and in other countries. Microsoft and the Windows logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
  • Page 3 Identifying the Device ................11 Dimensions ....................16 Touch Screen ................... 17 Chapter 2. Getting Started CT-RU104PA Configuration Options ............18 Installing the Bumpers ................19 Removing the Add-on Compartment Cover ..........21 Replacing the Add-on Compartment Cover ..........22 Installing the Micro SIM Card ..............
  • Page 4 Removing the I/O Cover ................24 Replacing the I/O Cover ................25 Connecting to External Cabling ..............26 Handstrap and Shoulder Strap ..............28 Charging the Battery ................34 Installing the External Battery ..............35 Removing the External Battery ..............38 Installing the Barcode Scanner (Optional) ..........
  • Page 5 About This Manual The CT-RU104PA User’s Manual provides instruction for qualified personnel to follow when setting up a new CT-RU104PA device. This document is intended for use by qualified personnel to compliment the training and expertise, not to replace it.
  • Page 6 The CT-RU104PA is designed and manufactured according to strict controls and following the stated safety regulations. The following list identifies incorrect operating uses of the CT-RU104PA. Incorrect use of the CT-RU104PA can lead to hardware damage, safety issues and possible risk to personnel health: The CT-RU104PA is improperly or incorrectly installed;...
  • Page 7 Ensure that the separator separates all power cables. Only connect to SELV Circuits The CT-RU104PA should only be connected to Safety Extra Low Voltage (SELV) circuits. Do not connect/disconnect any cables during thunderstorms; Do not connect/disconnect the CT-RU104PA cables during thunderstorms.
  • Page 8 Safety Guidelines for Mounting If the CT-RU104PA is installed on a mounting bracket, make sure all mounting equipment meets with safety and regulatory standards to prevent damage to the hardware or injury. If installing in a fixed location, it is adviced to properly secure the device to prevent loss of the device.
  • Page 9 Regulatory and Certification This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 10 CE Marking This product has passed the CE test for environmental specifications when shielded cables are used for external wiring. We recommend the use of shielded cables. Please contact your local representative for ordering information. This product has passed the CE test for environmental specifications. Test conditions for passing included the equipment being operated within an industrial enclosure.
  • Page 11 Introduction Chapter 1. Introduction The CT-RU104PA is a rugged. The device is equipped with 802.11, Bluetooth, GPS and GLONASS for wireless data communications. The CT-RU104PA is a rugged 10.4” tablet computer capable of 1024 x 768 resolution. The CT-RU104PA supports the following operating systems: Windows 8.1 Industry Professional...
  • Page 12 Introduction Parts List The standard items is as following. The CT-RU104PA does not ship with any accessories. All accessories are sold and ordered separately. For help, contact your local CONTEC sales representative. See “Contacting CONTEC” on page 72. CT-RU104PA Rubber Bumpers...
  • Page 13 Introduction Technical Specifications Table 1. Technical Specifications Item Description Display 10.4-inch LED Backlight, 1024 (W) x 768 (H) XGA Touch screen 10-finger Capacitive Touch Screen Brightness 700nits Atom™ Bay Trail-I E3827; 1.75GHz (8W) Intel ® Operating System Windows 8.1 Embedded Pro 64bits ®...
  • Page 14 Introduction Item Description Data Collection Front: 2.0 Mega-Pixels camera Camera Rear: 5.0 Mega-Pixels camera with LED auxiliary light and Auto-focus Barcode Scanner Optional snap-on module Mag Stripe Reader Optional snap-on module Smart Card Reader Optional snap-on module Rugged Specifications Drop 183 cm (6 feet), 26 drops on plywood Vibration (MIL-STD-810G Method 514.6 Category 4, Fig 514.6C-1, Fig 514.6C-2, Fig...
  • Page 15 Introduction Identifying the Device Overview Figure 1. Overview Table 2. Overview Item Description See “Side View” on page 14 for further information. Left view See “Front View” on page 12 for further information. Front view See “Rear View” on page 15 for further information. Rear view Easy to grip rubber bumpers enable the rugged tablet to Rubber bumpers...
  • Page 16 Introduction Front View Figure 2. Front View Table 3. Front View Item Description Front camera 2.0 Mega-Pixels camera. Touch screen 10 finger capacitive touch. NFC sensing area For detecting NFC devices. The Power LED lights when the device is on or when the Power LED battery is being charged.
  • Page 17 Introduction LED Status Table 4. LED Status Item Status Description Green: On Power on / not charging Green: Sleep mode / not charging Blinking Power Green: Off Power off Amber: On Power on / charging Amber: Sleep mode or power off but charging Blinking White: On Accessing SSD...
  • Page 18 Item Description DC-IN cover Open to access the DC-IN jack. Power key Turns the CT-RU104PA on or off. Lock key Lock all the keys except for the Power and Lock keys. RF setting key Show Windows 8 Charm Bar. DC-IN jack Insert power connector to charge battery.
  • Page 19 Introduction Rear View Figure 5. Rear View Table 7. Rear View Item Description Rear camera 5.0 Mega-Pixels camera with LED auxiliary light. Open to access SIM port and access connectors for optional Add-on cover snap-on modules. External battery Open to access external battery connector. The external battery is optional.
  • Page 20 Introduction Dimensions The following image lists the device dimensions without add-ons (mm/inches). Figure 6. Front View Dimensions 293.87 / 11.57 292.00 / 11.50 Figure 7. Side View Dimensions 41.00 / 1.61...
  • Page 21 Introduction Touch Screen Always use the point of the stylus for clicking or making strokes on the touch screen. Never use an actual pen, pencil, or sharp/abrasive object on the touch screen. The stylus is used as if it were a pen or pencil. Touch the screen with the tip of the stylus then remove the stylus from the screen.
  • Page 22 Category view: RF key > Control Panel > Hardware and Sound > Sound Classic view: RF key > Control Panel > Sound Restart/Shutdown Use the Windows interface to restart or shut down the CT-RU104PA. Restart: RF key > Power > Restart Shut down: RF key > Power > Shut down...
  • Page 23 Warranty is void if rubber bumpers are not properly installed. Align the screw holes on the left bumper with the screw holes on the CT-RU104PA. The left bumper fits over three keys (left side panel) and the DC-IN compartment.
  • Page 24 Getting Started Install the right bumper to the CT-RU104PA. (Flip up a little protective film if necessary) Figure 9. Installing the Right Bumper Once the rubber bumpers are installed, it is recommended to not remove them. Secure the bumpers and the CT-RU104PA with screws.
  • Page 25 Getting Started Removing the Add-on Compartment Cover The add-on compartment is located on the rear side of the device. For further information “Overview” on page 11 Place the device display side down on a clean work surface. Locate the add-on compartment cover. Figure 11.
  • Page 26 Add-on Compartment Cover Align the plastic tabs on the bottom of the cover with the housing and insert. Secure the add-on compartment cover and the CT-RU104PA with screws. Figure 15. Installing the Add-on Compartment Cover The add-on compartment cover must be inserted correctly to prevent internal damage to the...
  • Page 27 Getting Started Installing the Micro SIM Card The device includes a micro SIM card slot for cellular and wireless connection. Only a micro SIM card is supported in the slot. Check with your network or cellular service provider for availability and cost rates.
  • Page 28 Getting Started Removing the Micro SIM Card Power down the device. Remove the add-on compartment cover. See “Removing the Add-on Compartment Cover” on page 21. Press the micro SIM card in and release it. The card springs out. Grasp the micro SIM card and remove it from the slot. Figure 17.
  • Page 29 Place the device display side down on a clean work surface. Locate the I/O cover. Figure 20. Rear View: Locating the I/O Cover I/O Cover Align the plastic tab on the I/O cover with the CT-RU104PA. Figure 21. Align the Plastic Tab...
  • Page 30 To prevent damage to the device, connect all cabling and accessories before powering up the device. Connect USB Cabling The CT-RU104PA have two USB ports for connecting USB devices, such as a digital camera, scanner, printer, modem, and mouse. The USB ports support USB 2.0 or USB 3.0 devices.
  • Page 31 Open the I/O cover. See “Removing the I/O Cover” on page 24. Connect the mini USB to RJ45 dongle to mini USB port on the CT-RU104PA. Connect LAN cable to mini USB to RJ45 dongle. Figure 24. Connect Mini USB to RJ45 Dongle...
  • Page 32 Getting Started Handstrap and Shoulder Strap The CT-RU104PA is equipped with a handstrap and a shoulder strap to provide users safety use. For more information, see “Connecting the Handstrap” on page 28 and “Connecting the Shoulder Strap” on page 31.
  • Page 33 Getting Started Connect to lock the handstrap on the D-rings. When handstrap is installed, the stylus can place with handstrap. Figure 28. Connecting the Handstrap Removing the Handstrap Unlock the handstrap from the D-rings. Figure 29. Removing the Handstrap...
  • Page 34 Getting Started Remove the D-rings. Figure 30. Removing the D-rings Secure the bumper and the CT-RU104PA with screws. Figure 31. Securing the Screws...
  • Page 35 Getting Started Connecting the Shoulder Strap Remove the screws securing the bumpers. Figure 32. Removing the Screws Install the D-rings. Make sure the D-rings are tightly secured before attaching the shoulder strap. Figure 33. Installing the D-rings...
  • Page 36 Getting Started Attach the clips to the D-rings to attach the shoulder strap. Figure 34. Connecting the Shoulder Strap Removing the Shoulder Strap Press in the clips to release them from the D-rings. Remove the clips. Figure 35. Removing the Shoulder Strap...
  • Page 37 Getting Started Remove the D-rings. Figure 36. Removing the D-rings Secure the bumper and the CT-RU104PA with screws. Figure 37. Securing the Screws...
  • Page 38 Getting Started Charging the Battery When you use the AC adapter to connect your CT-RU104PA to a power outlet, the internal and external (optional) battery will automatically begin to recharge. While the battery is charging, the Power LED will be active. When the battery is fully charged, the Power LED is lit a solid green.
  • Page 39 Getting Started Insert one end of the cover first and angle the cover to seat it in place. Push in the cover to seal the DC-IN compartment. Figure 41. Installing the DC-IN Cover The DC-IN cover must be inserted correctly to prevent internal damage to the device. Installing the External Battery The external battery is an optional component.
  • Page 40 Getting Started Flip the connector cover up to remove it from the compartment. Figure 43. Removing the Connector Cover Install the connector cover in the placeholder. Figure 44. Placing the Connector Cover in the Placeholder Align the tabs on the external battery bracket with the slots on the rear side of the CT- RU104PA.
  • Page 41 Push the external battery bracket forward to lock. Figure 46. Installing the External Battery Bracket Securing the external battery bracket and the CT-RU104PA with screws. Figure 47. Securing the Screws Align the tabs on the external battery with the slots on the external battery bracket.
  • Page 42 Getting Started 11. Press the locking switch on the top-left side to lock the external battery. Figure 49. Locking the External Battery Removing the External Battery Press the locking switch on the top-left side to the unlock position. Figure 50. Unlock the External Battery...
  • Page 43 Getting Started Press and hold the release button as shown in the image to release the battery. Hold the battery and angle the top side up to remove. Figure 51. Removing the External Battery Remove the screws securing the external battery bracket. Figure 52.
  • Page 44 Getting Started Push the external battery bracket toward the bottom of the CT-RU104PA to release the bracket. Figure 53. Releasing the External Battery Bracket Remove the external battery bracket. Figure 54. Removing the External Battery Bracket Remove the connector cover from the placeholder.
  • Page 45 Getting Started Install the connector cover in the external battery compartment to protect the battery connector. Figure 56. Installing the Connector Cover Installing the Barcode Scanner (Optional) Before installing an add-on module, disconnect the AC adapter and set the DIP switch to OFF. Remove the add-on compartment cover.
  • Page 46 Press the barcode scanner board to install until a “click” sound. Figure 58. Installing the Barcode Scanner Board Secure the barcode scanner board and the CT-RU104PA with screws. Figure 59. Securing the Barcode Scanner Board Connect the FFC and lock the connector.
  • Page 47 Before you slide down the barcode scanner, please make sure the FFC will not be covered by the module. Figure 62. Installing the Barcode Scanner Secure the barcode scanner and the CT-RU104PA with provided screws. Figure 63. Installing the Screws...
  • Page 48 Getting Started Removing the Barcode Scanner (Optional) Before installing an add-on module, disconnect the AC adapter and set the DIP switch to OFF. Remove the screws securing the barcode scanner. Figure 64. Removing the Screws Slide up the barcode scanner to remove. Figure 65.
  • Page 49 Getting Started Remove the screws securing the barcode scanner board. Figure 67. Removing the Screws Flip up the barcode scanner board to remove. Figure 68. Removing the Barcode Scanner Board Replace the add-on compartment cover. See “Replacing the Add-on Compartment Cover”...
  • Page 50 Press the mag strip reader board to install until a “click” sound. Figure 70. Installing the Mag Strip Reader Board Secure the mag strip reader board and the CT-RU104PA with screws. Figure 71. Securing the Mag Strip Reader Board Connect the cables.
  • Page 51 Before you slide down the mag strip reader, please make sure the cable will not be covered by the module. Figure 74. Installing the Mag Strip Reader Secure the mag strip reader and the CT-RU104PA with provided screws. Figure 75. Installing the Screws...
  • Page 52 Getting Started Removing the Mag Strip Reader (Optional) Before installing an add-on module, disconnect the AC adapter and set the DIP switch to OFF. Remove the screws securing the mag strip reader. Figure 76. Removing the Screws Slide up the mag strip reader to remove. Figure 77.
  • Page 53 Getting Started Remove the screws securing the mag strip reader board. Figure 79. Removing the Screws Flip up the mag strip reader board to remove. Figure 80. Removing the Mag Strip Reader Board Replace the add-on compartment cover. See “Replacing the Add-on Compartment Cover”...
  • Page 54 Figure 81. Align the Smart Card Reader Board Press the smart card reader board to install until a “click” sound. Figure 82. Installing the Smart Card Reader Board Secure the smart card reader board and the CT-RU104PA with screws. Figure 83. Securing the Smart Card Reader Board...
  • Page 55 Connect the FFC and lock the connector. Figure 84. Connecting the FFC Align the smart card reader with the top side of the CT-RU104PA. Figure 85. Align the Smart Card Reader with the CT-RU104PA Flip down the smart card reader until it’s in place.
  • Page 56 Getting Started Secure the smart card reader and the CT-RU104PA with provided screws. Figure 87. Installing the Screws Removing the Smart Card Reader (Optional) Before installing an add-on module, disconnect the AC adapter and set the DIP switch to OFF.
  • Page 57 Getting Started Unlock the connector and disconnect the FFC. Figure 90. Disconnecting the FFC Remove the screws securing the smart card reader board. Figure 91. Removing the Screws Flip up the smart card reader board to remove. Figure 92. Removing the Smart Card Reader Board Replace the add-on compartment cover.
  • Page 58 Getting Started Removing the Protective Film from the Display The front display of the CT-RU104PA is protected during transport by a transparent film. This film should remain on the front display during assembly to avoid damage to the front display surface.
  • Page 59 Operation Chapter 3. Operation First Time Use Flip up the external battery connector cover and lift it up. Figure 94. Removing the External Battery Cover Switch the DIP switch to the ON position. Figure 95. Switching the DIP Switch Install the external battery cover over the battery connector. Figure 96.
  • Page 60 Figure 98. Power Off the CT-RU104PA Connecting to a Wireless Network Before you can make use of the CT-RU104PA wireless functions, you will need to connect to a network. The following is a set of procedures for connecting to a wireless network.
  • Page 61 Operation The Wi-Fi menu displays. By the default, the Wi-Fi menu is set to Off. Tap the bar next to Off to toggle Wi-Fi to On. This enables the Wi-Fi option. Once W-Fi is enabled a listing of all available wireless networks displays.
  • Page 62 To run the BIOS Setup Utility, use the following procedures: Perform one of the following: If the CT-RU104PA is powered off Press the Power button to start up the device. The power LED lights. Quickly press and hold the Windows Home key until the BIOS Post screen displays.
  • Page 63 Operation Figure 99. BIOS POST Screen...
  • Page 65 Using BIOS Setup Utility Due to the device’s fast boot up and boot down time, there is only a small time frame of a few seconds between the release of the Power button and the opportunity to press the Windows Home key. The App Menu displays.
  • Page 66 Using BIOS Setup Utility Installation an Operating System Setting Up a Windows 7 Installation Environment There are several settings in BIOS that must be modified before you can install a Windows 7 operating system. Use the following guidelines to prepare the BIOS environment: Step 1: Enable CSM Support Access the BIOS Setup Utility, see “Accessing the BIOS Setup Utility”...
  • Page 67 Using BIOS Setup Utility Step 2 Enable Legacy Boot Access the BIOS Setup Utility, see “Accessing the BIOS Setup Utility” on page Navigate to APP Menu > Main > Boot Features. Locate the Legacy Boot setting and tap on the menu to select On enable legacy boot.
  • Page 68 Using BIOS Setup Utility Step 4: Save the Settings After you configure BIOS, you will need to save the settings. Navigate to APP Menu > Exit and tap Exit Saving Changes. Figure 104. Exit the BIOS Utility A prompt display, tap Yes to save the configuration. The BIOS settings are configured and the Windows 7 operating system can be installed.
  • Page 69 Using BIOS Setup Utility BIOS Passwords Setting Up a Supervisor Password To setup a supervisor password, follow the procedure as described: Go to APP Menu > Security > Account’s Password Status. Tap the Enter icon next to Setup the Supervisor Password to access the virtual keyboard.
  • Page 70 Using BIOS Setup Utility Verification of the password is required. Tap the same password again and tap Enter to confirm the new password. Navigate to APP Menu > Exit. Figure 107. Exit Screen Tap Exit Saving Changes to display the confirmation screen. Tap Yes to save the new configuration settings.
  • Page 71 Using BIOS Setup Utility EC and BIOS Updating BIOS This procedure allows you to update and reflash the system BIOS. Both procedures follow the same steps as described in the following. Make sure to protect your device from power loss during the BIOS update procedure to prevent irreparable damage to your system’s mainboard.
  • Page 72 Using BIOS Setup Utility Tap Change PC settings. Figure 109. Change PC Settings From the PC settings menu, tap Update and recovery to continue. Figure 110. Update and Recovery...
  • Page 73 Using BIOS Setup Utility From the Update and recovery screen, tap Recovery. The Advanced startup option displays. Figure 111. Recovery Under Advanced startup, tap Restart now. Figure 112. Restart Now...
  • Page 74 Figure 113. Use a Device 11. From the Use a device menu, tap Internal Shell to open the command screen. Make sure connect the CT-RU104PA to the AC adapter to prevent a sudden loss of power. Figure 114. Internal Shell...
  • Page 75 15. Reboot the CT-RU104PA. The BIOS is now updated. Updating EC Connect the CT-RU104PA to the AC adapter to prevent a sudden loss of power. Updating EC requires the use of the Internal Shell Command menu, refer to steps 1 to 12 of “Updating BIOS”.
  • Page 76 Troubleshooting Chapter 5. Troubleshooting Use the troubleshooting tables in this section to fix problems with the Wi-Fi connection, 802.1x security, or general problems with operating the computer. If you send the computer in for service, it is your responsibility to save the computer data and configuration.
  • Page 77 Troubleshooting Troubleshoot Operating the Computer Use this section to troubleshoot problems that may prevent you from being able to operate the computer. You press the Power button and nothing happens. Make sure that power is connected to the computer. The computer appears to be locked up and you cannot enter data. Restart the computer.
  • Page 78 Chapter 6. Maintenance Cleaning the Device Danger to electric shock when cleaning or maintaining the CT-RU104PA. To avoid electric shock, turn the CT-RU104PA off and disconnect it from the power supply before cleaning or maintaining it. Housing The housing of the CT-RU104PA is best cleaned with a damp cloth.