GE Voluson 730Expert Service Manual page 213

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EALTHCARE RETZTECHNIK
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IRECTION EVISION
7-2-1 Needed Data - in case of System crash or Errors
In case of a system crash, or errors that are probably software bugs, provide as much detail information
NOTICE
as possible before contacting the OLC (On-Line Center).
!! NOTICE:
1.) Contact person (+ telephone number and/or e-mail address)
2.) Vital system data (see:
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3.) Exact description of fault or error message (dump-file, see:
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4.) If the bug or error is difficult to reproduce, record an Auto Tester file (ending at fault occurrence).
(Operation see:
3 DRAFT (A
Figure 7-1 on page
System Type
System Serial number (also visible on label on the back of the system)
Application Software version
Backup Version (File Name)
additional information (e.g., Hardware ID, SLOT_CPU version, etc.)
Address
Module + (Address)
Application Software version
Memory Dump number (complete #)
Section 7-5 "How to use the Auto Tester program" on page
Chapter 7 - Diagnostics/Troubleshooting
29, 2008)
PRIL
7-2)
Figure 7-4 on page
V ® 730E
OLUSON XPERT
S M
ERVICE
7-6)
7-7)
(BT03)
ANUAL
7-3