Problem, Cause, Solution - Assa Abloy eCLIQ Operating Instructions Manual

Problem, cause, solution

Problem
Data transmission
does not work.
Key is not shown for
Bluetooth connection
with the
CLIQ Connect app.
®
Bluetooth activation
does not work.
Problem, cause, solution
Cause
Android™ mobile
devices do not support
simultaneous use of
Bluetooth and Wi-Fi
®
Key is already con-
nected with a different
device close by.
Location detection of
the mobile device is
deactivated
The time window of
2 - 5 seconds has not
been complied with or
the key has not been
positioned straight.
Bluetooth is already
active.
Solution
Use the mobile radio
network for internet
access.
.
®
Disconnect the Blue-
tooth connection to
the other device
Please enable location
detection
Repeat the activation
(« Design-2 – Activaa -
tion », page 24).
Check the status on
the mobile device,
the display may be
delayed.
EN
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