Troubleshooting; Identifying And Repairing Defects - Invacare Softform Active 2 RX User Manual

8 Troubleshooting

8.1 Identifying and repairing defects

There are audio and visual alarms present on the control unit.
Cause
Problem / Alarm
Mattress not inflating Mattress CPR hose disconnected.
(not alternating
Power cable and fuse has been checked, control
properly).
unit does not operate.
Alternating system
Major leak in air cell or complete air insert.
/ Timing failure
indication
CPR hose or tube connectors kinked or split.
Not alternating, rotor failure.
No air (control unit failure).
Control unit off.
No power /
Power cord disconnected.
Power failure
indication
No power in the power outlet.
Power outage.
Fuse blown.
Disconnection of CPR (connection hose).
Pressure failure / Low
pressure indication
Disconnection of connector tubes to air cells in
air insert.
Kinked connection hose
In case of issues with troubleshooting, please contact Invacare for further assistance (contact details on the back
page of this User Manual).
1627707-D
Solution
Connect CPR hose connector, lock it in place.
Send control unit back to Invacare for repair.
Replace leaking air cell.
Unkink or replace split CPR hose or tube
connectors.
Send control unit back to Invacare for repair.
Send control unit back to Invacare for repair.
Check power source, turn unit on.
Connect power cord and ensure the power
source is on.
Switch on the power outlet (if pole switch
available).
Have the power outlet repaired by an electrician.
Wait until the power source has power.
Change fuse on power inlet connector with spare
fuse or identical replacement only (consult a
trained engineer if you are unsure how to change
a fuse).
Connect hose properly.
Check individual air cells in insert are correctly
connected to connector tubes.
Make sure that there are no kinks or bends in
the hose.
Troubleshooting
15