Fuji Xerox ApeosPort C7070 Reference Manual page 35

Symptom
IP fax (SIP) transmis- Increase the value for [Prioritize IP Packets] of the machine according to your network environ-
sion takes a long time. ment.
A large amount of communication data loss occurs because the queue (buffer) assigned to
each QoS of the network relay device (such as a switch and router) is low.
Set an appropriate parameter on the network relay device for your network environment.
A large amount of communication data loss occurs because the communication rates differ
within the network.
Use the same communication rate within the network.
A large amount of communication data loss occurs because the communication parameters
(such as input gain, output attenuation, echo setting) of the VoIP gateway are inappropriate
for the network environment.
Set appropriate parameters on the VoIP gateway for your network environment.
IP fax (SIP) machine is connected to the data network if the telephone and data networks are
operated separately. Configure the QoS setting for the entire network environment and control
traffic. Set [Prioritize IP Packets] for QoS of the machine.
Communication/call, Decrease the value for [Prioritize IP Packets] of the machine according to your network environ-
other than IP fax (SIP) ment.
communication, in
IP fax (SIP) machine is connected to the voice network if the telephone and data networks are
the network is slow
operated separately. Configure the QoS setting for the entire network environment and control
when IP fax (SIP)
traffic. Set [Prioritize IP Packets] for QoS of the machine.
communication is
executed.
The image quality is The drum cartridge is damaged.
poor. Copy a document. If the image quality is poor, replace the drum cartridge with a new one.
The document glass of the sender's machine is dirty, or the resolution setting on the sender's
machine is too low.
Check the machine condition with the sender.
The one-page docu- You can set the machine to process the received documents by using a combination of the
ment is received split Auto Reduce on Receipt feature and a border limit value for page splitting.
into multiple pages. According to the setting combination specified, the received document is printed as follows.
Within border limit
Exceeding border limit
Although the Box An unregistered confidential box is selected on the Box Selector feature. Select a registered
Selector feature is set, confidential box.
the received docu-
ment is printed, and
cannot be stored in
the confidential box
selected by the
received document.
Note During communication, image quality problems may be caused by a problem
with the sender's machine, not just by a problem of the machine.
Auto Reduce on Receipt ON
Automatically reduces image
size and prints it on one page
Splits data at an equal ratio and
prints it
Cause/Remedy
-35-
iv Problem Solving
Auto Reduce on Receipt OFF
Trims the portion exceeding
standard size and then prints it
-