E-Mail, Modem, And Internet Problems - Dell XPS M1330 Owner's Manual

3 Click Properties→ Tools→ Check Now.
NOTE:
administrator on the computer, click Continue; otherwise, contact your
administrator to continue the desired action.
4 Click to check Scan for and attempt recovery of bad sectors, and then
click Start.

E-Mail, Modem, and Internet Problems

CAUTION:
safety instructions in the Product Information Guide.
NOTE:
The modem is an optional feature on this computer. You can purchase an
external modem through Dell. Therefore, the steps in this section only apply if you
have purchased an external modem.
C H E C K T H E M I C R O S O F T
cannot open your e-mail attachments:
1 In Outlook Express, click Tools, click Options, and then click Security.
2 Click Do not allow attachments to remove the check mark.
C H E C K T H E T E L E P H O N E L I N E C O N N E C T I O N
C H E C K T H E T E L E P H O N E J A C K
C O N N E C T T H E M O D E M D I R E C T L Y T O T H E T E L E P H O N E W A L L J A C K
S E A D I F F E R E N T T E L E P H O N E L I N E
U
• Verify that the telephone line is connected to the jack on the modem (the
jack has either a green label or a connector-shaped icon next to it).
• Ensure that you hear a click when you insert the telephone line connector
into the modem.
• Disconnect the telephone line from the modem and connect it to a
telephone, then listen for a dial tone.
• If you have other telephone devices sharing the line, such as an answering
machine, fax machine, surge protector, or line splitter, then bypass them
and connect the modem directly to the telephone wall jack. If you are
using a line that is 3 m (10 ft) or more in length, try a shorter one.
86
Troubleshooting
The User Account Control window may appear. If you are an
Before you begin any of the procedures in this section, follow the
®
O U T L O O K E X P R E S S S E C U R I T Y
If you
S E T T I N G S —