Optical Drive Problems; Hard Drive Problems - Dell XPS M1330 Owner's Manual

N S U R E T H A T T H E
E
C H E C K T H E C A B L E C O N N E C T I O N S
H E C K F O R H A R D W A R E I N C O M P A T I B I L I T I E S
C
and Hardware Problems" on page 110.
U N T H E E L L I A G N O S T I C S
R D D

Optical drive problems

NOTE:
High-speed optical drive vibration is normal and may cause noise, which
does not indicate a defect in the drive or the media.
NOTE:
Because of different regions worldwide and different disc formats, not all
DVD titles work in all DVD drives.
Problems writing to a CD-RW, DVD+/-RW, or BD-RE drive
C L O S E O T H E R P R O G R A M S
receive a steady stream of data when writing. If the stream is interrupted, an
error occurs. Try closing all programs before you write to the drive.
T U R N O F F S L E E P S T A T E I N
See "Using the Sleep Power State" on page 47 for information on
D I S C —
Sleep state.
C H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E
CD, DVD, or BD creation software.
The drive makes an unfamiliar scraping or grinding sound
• Ensure that the sound is not caused by the program that is running.
• Ensure that the disc is inserted properly.

Hard drive problems

A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N
prevent the operating system from starting. Try allowing the computer to
return to room temperature before turning it on.
R U N C H E C K D I S K
1 Click Start
2 Right-click Local Disk (C:).
O R
C D , D V D BD
See "Dell Diagnostics" on page 79.
—
CD-RW, DVD+/-RW, and BD-RE drives must
—
W I N D O W S B E F O R E W R I T I N G T O A
—
→ Computer.
M E D I A I S S N A P P E D O N T O T H E S P I N D L E
See "Troubleshooting Software
—
See the help files for your
—
C D / D V D / B D
A hot hard drive may
—
Troubleshooting
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