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Dell™ XPS™ M1330 Owner's Manual
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Troubleshooting

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   Summary of Contents for Dell XPS M1330

  • Page 1

    Dell™ XPS™ M1330 Owner’s Manual w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...

  • Page 2

    Trademarks used in this text: Dell, the DELL logo, XPS, Wi-Fi Catcher, and Dell MediaDirect are trademarks of Dell Inc.; Intel is a registered trademark and Core is a trademark of Intel Corporation; Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries;...

  • Page 3: Table Of Contents

    Contents Finding Information Setting Up Your Computer Connecting to the Internet Setting Up Your Internet Connection Transferring Information to a New Computer Windows Easy Transfer Setting Up a Printer Printer Cable Connecting a USB Printer Power Protection Devices Surge Protectors Line Conditioners Uninterruptible Power Supplies About Your Computer...

  • Page 4

    Numeric Keypad Key Combinations System Functions Display Functions Battery Power Management Microsoft® Windows® Logo Key Functions Dell™ QuickSet Key Combinations Adjusting Keyboard Settings Touch Pad Customizing the Touch Pad Using the Display Adjusting Brightness Switching the Video Image From Your Computer...

  • Page 5

    Using a Battery Battery Performance Checking the Battery Charge Dell QuickSet Battery Meter ® Microsoft Charge Gauge Low-Battery Warning Conserving Battery Power Configuring Power Management Settings Using the Sleep Power State Charging the Battery Replacing the Battery Storing a Battery...

  • Page 6

    Connecting Your Computer to a TV or Audio Device HDMI Enabling the Display Settings for a TV Using ExpressCards ExpressCard Blanks Installing an ExpressCard Removing an ExpressCard or Blank Using the Memory Card Reader Memory Card Blanks Installing a Memory Card Removing a Memory Card or Blank 10 Setting Up and Using Networks Connecting a Network or Broadband...

  • Page 7

    ..... . What You Need to Establish a Mobile Broadband Network Connection Checking Your Dell Mobile Broadband Card Connecting to a Mobile Broadband Network Enabling/Disabling the Dell Mobile Broadband Card Dell Wi-Fi Catcher™...

  • Page 8

    The computer stops responding A program stops responding or crashes repeatedly A program is designed for an earlier Microsoft Windows A solid blue screen appears Dell MediaDirect problems Other software problems Memory Problems Network Problems Mobile Broadband (Wireless Wide Area Network [WWAN])

  • Page 9

    ......Restoring Your Operating System Using Microsoft Windows System Restore Using Dell PC Restore by Symantec Using the Operating System Media 13 Adding and Replacing Parts...

  • Page 10

    Keyboard Memory Subscriber Identity Module Wireless Mini Cards Flash Cache Module Internal Card With Bluetooth Technology Coin-Cell Battery Contents ......Removing the Keyboard .

  • Page 11

    14 Dell™ QuickSet Features 15 Traveling With Your Computer Identifying Your Computer Packing the Computer Travel Tips ......

  • Page 12

    18 Appendix Using the System Setup Program Cleaning Your Computer Dell Technical Support Policy (U.S. Only) FCC Notice (U.S. Only) Macrovision Product Notice Glossary ......175 Index .

  • Page 13: Finding Information

    Drivers and Utilities media to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 107) or run the Dell Diagnostics (see "Dell Diagnostics" on page 79). Readme files may be included on your Drivers and Utilities media to provide...

  • Page 14

    • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement • How to set up my computer Finding Information Find It Here Dell™ Product Information Guide Setup Diagram NOTE: The appearance of your setup diagram may vary.

  • Page 15

    Product Key These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support. NOTE: As an increased security measure, the newly designed Microsoft Windows license label incorporates a "security...

  • Page 16

    • Service and support — Service call status, support history, service contract, and online discussions with support • Dell Technical Update Service — Proactive e-mail notification of software and hardware updates for your computer • Reference — Computer...

  • Page 17

    Dell QuickSet. Find It Here Dell Support Utility The Dell Support Utility is an automated upgrade and notification system installed on your computer. This support provides real-time health scans of your computing environment, software updates, and relevant self-support information.

  • Page 18

    Microsoft Windows System Restore returns your computer to an earlier operating state without affecting data files. • Dell PC Restore — Dell PC Restore returns your computer to its original operating state. Dell PC Restore may not ship with your computer.

  • Page 19: Setting Up Your Computer

    Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: •...

  • Page 20: Setting Up Your Internet Connection

    Setting Up Your Internet Connection To set up an Internet connection with a provided ISP desktop shortcut: 1 Save and close any open files, and exit any open programs. 2 Double-click the ISP icon on the Microsoft 3 Follow the instructions on the screen to complete the setup. NOTE: If you are having problems connecting to the Internet, see "E-Mail, Modem, and Internet Problems"...

  • Page 21: Transferring Information To A New Computer

    Transferring Information to a New Computer You can transfer the following types of data from one computer to another: • E-mail messages • Toolbar settings • Window sizes • Internet bookmarks Use one of the following methods for transferring data: •...

  • Page 22: Printer Cable

    Printer Cable Your printer connects to your computer with a USB cable. Your printer may not come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with your printer and computer. If you purchased a printer cable at the same time you purchased your computer, the cable may arrive in the computer’s shipping box.

  • Page 23: Power Protection Devices

    3 Turn on the printer, and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Click Start , and then click Network. 5 Click Add a printer to start the Add Printer Wizard. NOTE: To install the printer driver, see "Reinstalling Drivers and Utilities"...

  • Page 24: Line Conditioners

    Line Conditioners NOTICE: Line conditioners do not protect against power interruptions. Line conditioners are designed to maintain AC voltage at a fairly constant level. Uninterruptible Power Supplies NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage.

  • Page 25: About Your Computer

    About Your Computer Determining Your Computer’s Configuration Based on selections that you made when purchasing your computer, your computer has one of several different video controller configurations. To determine your computer’s video controller configuration: 1 Click Start , and then click Help and Support. 2 Under Pick a Task, click Use Tools to view your computer information and diagnose problems.

  • Page 26: Front View

    Front View camera indicator display keyboard 8-in-1 memory reader audio connectors touch pad power button About Your Computer camera (optional) media control buttons fingerprint reader (optional) microphone connector touch pad buttons media direct button digital array microphones (optional)

  • Page 27

    ™ M ™ Dell MediaDirect (see "Using Dell MediaDirect™" on page 55). D I G I T A L A R R A Y M I C R O P H O N E S M E M O R Y C A R D R E A D E R share digital photos, music, and videos stored on a memory card.

  • Page 28

    D E V I C E S T A T U S L I G H T S The blue lights located to the right of the keyboard indicate the following: Turns on when the numeric keypad (Num Lock) is enabled. Turns on when the uppercase letter (Caps Lock) function is enabled.

  • Page 29

    If the computer is connected to an electrical outlet, the – Solid blue: The battery is charging. – Flashing blue: The battery is almost fully charged. – Off: The battery is adequately charged. If the computer is running on a battery, the –...

  • Page 30: Left Side View

    Left Side View AC adapter connector network connector (RJ-45) HDMI connector Hard drive A D A P T E R C O N N E C T O R adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned on or off.

  • Page 31: Right Side View

    (WLAN) in your vicinity. You can also use it to rapidly turn off or on any wireless devices such as WLAN cards and internal cards with Bluetooth wireless technology (see "Dell Wi-Fi Catcher™ Network Locator" on page 73).

  • Page 32

    F F S W I T C H A T C H E R — When enabled through Dell QuickSet, this switch can scan for a wireless local area network (WLAN) in your vicinity. You can also use it to rapidly turn off or on any wireless devices such as WLAN cards and internal cards with Bluetooth wireless technology (see "Dell Wi-Fi Catcher™...

  • Page 33: Back View

    Attach headphones to the Attach a microphone to the Back View battery A I R V E N T — The computer uses an internal fan to create airflow through the vents, which prevents the computer from overheating. The computer turns the fan on when the computer gets hot.

  • Page 34

    A D A P T E R C O N N E C T O R adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned on or off. CAUTION: The AC adapter works with electrical outlets worldwide.

  • Page 35: Bottom View

    Bottom View battery battery charge/health gauge wireless mini card compartment M E M O R Y M O D U L E C O I N C E L L B A T T E R Y C O M P A R T M E N T contains the DIMM 1 and DIMM 2 memory modules and the coin-cell battery.

  • Page 36

    B A T T E R Y C H A R G E H E A L T H G A U G E — Provides information on the battery charge (see "Checking the Battery Charge" on page 44). B A T T E R Y R E L E A S E L A T C H E S —...

  • Page 37: Using The Keyboard And Touchpad

    Increases brightness on the integrated display only (not on an external monitor). Decreases brightness on the integrated display only (not on an external monitor). Displays the Dell™ QuickSet Battery Meter (see "Dell QuickSet Battery Meter" on page 44). Using the Keyboard and Touchpad...

  • Page 38: Power Management

    Windows logo key and <Pause> Dell™ QuickSet Key Combinations If Dell QuickSet is installed, you can use other shortcut keys for functions such as the Battery Meter or activating power management modes. For more information about Dell QuickSet key combinations, right-click the QuickSet icon in the notification area, and then click Help.

  • Page 39: Touch Pad

    Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. touch pad • To move the cursor, lightly slide your finger over the touch pad.

  • Page 40: Customizing The Touch Pad

    Customizing the Touch Pad You can use the Mouse Properties window to disable the touch pad or adjust the touch pad settings. 1 Click Start , and then click Control Panel. 2 Click Hardware and Sound. 3 Click Mouse. 4 In the Mouse Properties window: •...

  • Page 41: Using The Display

    Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the display brightness to the lowest comfortable level. • Press <Fn> and the up-arrow key to increase brightness on the integrated display only (not on an external monitor).

  • Page 42

    NOTE: Use only the Dell-provided video drivers, which are designed to offer the best performance with your Dell-installed operating system. These drivers are available on the Drivers and Utilities CD (optional) or via the web at support.dell.com.

  • Page 43: Using A Battery

    Using a Battery Battery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell™...

  • Page 44: Checking The Battery Charge

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use batteries from other computers with your computer.

  • Page 45: Microsoft ® Windows ® Battery Meter

    You can check battery health in one of two ways: by using the charge gauge on the battery, as described below, and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the QuickSet icon in the notification area, and then click Help.

  • Page 46: Low-battery Warning

    90 percent depleted. The computer enters Sleep state when the battery charge is at a critically low level. You can change the settings for the battery alarms in Dell QuickSet or the Power Options window (see "Configuring Power Management Settings" on page 46).

  • Page 47: Using The Sleep Power State

    To enter Sleep state: • Click Start , click • Depending on how you set the power management options in the Windows Power Options or Dell QuickSet, use one of the following methods: • Press the power button. • Close the display.

  • Page 48: Charging The Battery

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use batteries from other computers with your computer.

  • Page 49: Storing A Battery

    To remove the battery: 1 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 2 Ensure that the computer is turned off. 3 Turn the computer over. 4 Slide and click the battery release latches to keep them open.

  • Page 50

    Using a Battery...

  • Page 51: Using Multimedia

    Using Multimedia Playing Media NOTICE: Do not move the computer while playing media. 1 Press the eject button located above the keyboard on the center-control cover. See ". 2 Slide the disc, label side up, in the drive opening. drive opening To format media for storing or copying data, see the media software that came with your computer.

  • Page 52: Copying Cds And Dvds

    Ensure that you observe all copyright laws when copying media. NOTE: The types of optical drives offered by Dell may vary by country. The following instructions explain how to make an exact copy of a CD and DVD. You can also use Roxio Creator for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data.

  • Page 53: How To Copy A Cd And Dvd

    FILE LOCATION: S:\systems\Thurman\OM\A00\New Folder\Webworks\source\media.fm How to Copy a CD and DVD NOTE: Most commercial DVDs have copyright protection and cannot be copied using Roxio Creator. 1 Click Start → All Programs→ Roxio Creator→ Projects→ Copy. 2 Under the Copy tab, click Copy Disc. 3 To copy a CD or DVD: •...

  • Page 54: Helpful Tips

    FILE LOCATION: S:\systems\Thurman\OM\A00\New Folder\Webworks\source\media.fm DVD-Writable Drives Media Type Read CD-R CD-RW DVD+R DVD-R DVD+RW DVD-RW DVD+R DL DVD-R DL Helpful Tips • Use CD-Rs to burn music CDs that you want to play in regular stereos. CD-RWs do not play in most home or car stereos. •...

  • Page 55: Adjusting The Picture

    Press the Dell MediaDirect button, located on the hinge cover, to launch Dell MediaDirect. When your computer is turned off or in Sleep state, you can press the Dell MediaDirect button to start the computer and automatically launch the Dell MediaDirect application.

  • Page 56: Connecting Your Computer To A Tv Or Audio Device

    You need the installation software to reinstall Dell MediaDirect. Contact Dell for assistance (see "Contacting Dell" on page 155). For more information on using Dell MediaDirect, use the Help menu in the Dell MediaDirect application. Connecting Your Computer to a TV or Audio...

  • Page 57: Hdmi

    FILE LOCATION: S:\systems\Thurman\OM\A00\New Folder\Webworks\source\media.fm If you want to connect your computer to a TV or audio device, it is recommended that you connect video and audio cables to your computer in one of the following combinations: • S-video and standard audio •...

  • Page 58: Enabling The Display Settings For A Tv

    FILE LOCATION: S:\systems\Thurman\OM\A00\New Folder\Webworks\source\media.fm 9 See "Enabling the Display Settings for a TV" on page 58 to ensure that the computer recognizes and works properly with the TV. Enabling the Display Settings for a TV NOTE: To ensure that the display options appear correctly, connect the TV to the computer before you enable the display settings.

  • Page 59: Using Expresscards

    Using ExpressCards ExpressCards provide additional memory, wired and wireless communications, multimedia and security features. For example, you can add an ExpressCard to make wireless wide area network (WWAN) connectivity available on your computer. ExpressCards support two form factors: • ExpressCard/34 (34 mm wide) •...

  • Page 60: Installing An Expresscard

    Remove the blank before installing an ExpressCard. To remove the blank, see "Removing an ExpressCard or Blank" on page 61. Installing an ExpressCard You can install an ExpressCard while the computer is running. The computer automatically detects the card. ExpressCards are generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot.

  • Page 61: Removing An Expresscard Or Blank

    Removing an ExpressCard or Blank CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: When installing or removing an express card, please do not push express card and latch simultaneously. This action will damage express card reader. Press the latch and remove the card or blank.

  • Page 62

    Using ExpressCards...

  • Page 63: Using The Memory Card Reader

    Using the Memory Card Reader The memory card reader provides a fast and convenient way to view and share digital photos, music, and videos stored on a memory card. NOTE: A memory card is not a bootable device. The 8-in-1 memory card reader reads the following memory cards: •...

  • Page 64: Removing A Memory Card Or Blank

    CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. To install a memory card: 1 Hold the card with the top side of the card facing up. 2 Slide the card into the slot until the card is completely seated in its connector.

  • Page 65: Setting Up And Using Networks

    Setting Up and Using Networks Setting up a computer network provides connectivity between your computer and the Internet, another computer, or a network. For example, with a network set up in a home or small office you can print to a shared printer, access drives and files on another computer, browse other networks, or access the Internet.

  • Page 66: Setting Up A Network

    Setting Up a Network 1 Click Start , and then click Connect To. 2 Click Set up a connection or network. 3 Select an option under Choose a connection option. 4 Click Next, and then follow the instructions in the wizard. Wireless Local Area Network A wireless local area network (WLAN) is a series of interconnected computers that communicate with each other over the air waves rather than through a...

  • Page 67: Setting Up A New Wlan Using A Wireless Router And A Broadband Modem

    Device Manager 1 Click Start , and then click Control Panel. 2 Click Classic View on the menu on the left side of the Control Panel. 3 Double-click Device Manager. NOTE: The User Account Control window may open. 4 Click Continue on the User Account Control window if it opens. 5 Click the + next to Network adapters to list the utility that manages your wireless network card.

  • Page 68

    6 Disconnect the network cable from the computer and the modem. 7 Disconnect the AC adapter cable from your wireless router to ensure that there is no power connected to the router. NOTE: Wait for a minimum of 5 minutes after disconnecting your broadband modem before continuing with the network setup.

  • Page 69: Connecting To A Wlan

    Verify the type of wireless network card installed in your computer and then search for that name on the Dell™ Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card"...

  • Page 70: Mobile Broadband (or Wireless Wide Area Network)

    Monitoring the Status of the Wireless Network Card Through Dell QuickSet The wireless activity indicator provides you with an easy way to monitor the status of your computer’s wireless devices. To turn the wireless activity indicator on or off, click the QuickSet icon in the taskbar and select Hotkey Popups.

  • Page 71: Checking Your Dell Mobile Broadband Card

    If the utility is corrupted or deleted from your computer, see the Dell Mobile Broadband Card Utility user’s guide in Windows Help and Support (click Start media that accompanied your card if you purchased it separately from your computer.

  • Page 72: Enabling/disabling The Dell Mobile Broadband Card

    Mobile Broadband card. If the switch is in the off position, move the switch to the on position to enable the switch and the Dell Mobile Broadband card. For information about the wireless switch positions, see "Dell Wi-Fi Catcher™...

  • Page 73: Dell Wi-fi Catcher™ Network Locator

    Side View" on page 31) for a few seconds. The Wi-Fi Catcher Network Locator functions regardless of whether your computer is turned on or off, or in Sleep state, as long as the switch is configured through Dell QuickSet or the BIOS (system setup program) to control WiFi network connections.

  • Page 74

    Setting Up and Using Networks...

  • Page 75: Securing Your Computer

    Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell computer. For more information, see the instructions included with the device.

  • Page 76: If Your Computer Is Lost Or Stolen

    For more information, see your Windows documentation. If you forget any of your passwords, contact Dell (see "Contacting Dell" on page 155). For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer.

  • Page 77

    Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you reported the missing computer.

  • Page 78

    Securing Your Computer...

  • Page 79: Troubleshooting

    (see "Using the System Setup Program" on page 165). Start the Dell Diagnostics from your hard drive or from your Drivers and Utilities media (see "Drivers and Utilities Media" on page 13).

  • Page 80

    If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert your Drivers and Utilities media.

  • Page 81

    Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 9 After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 10 Remove your Drivers and Utilities media, then close the Main Menu window to exit the Dell Diagnostics and restart the computer.

  • Page 82

    Write down the error code and problem description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell" on page 155).

  • Page 83: Dell Support Utility

    Help Configuration Parameters Dell Support Utility The Dell Support Utility is customized for your computing environment. This utility provides self-support information, software updates, and health scans for your computer. Use this utility to do the following: • Check your computing environment •...

  • Page 84: Drive Problems

    • Click the Start Settings. Ensure that the Show icon on the taskbar option is checked. NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the software. Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 85: Optical Drive Problems

    M E D I A I S S N A P P E D O N T O T H E S P I N D L E See "Troubleshooting Software — See "Dell Diagnostics" on page 79. — CD-RW, DVD+/-RW, and BD-RE drives must —...

  • Page 86: E-mail, Modem, And Internet Problems

    NOTE: The modem is an optional feature on this computer. You can purchase an external modem through Dell. Therefore, the steps in this section only apply if you have purchased an external modem. H E C K T H E...

  • Page 87: Error Messages

    Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. Error Messages Fill out the "Diagnostics Checklist"...

  • Page 88

    F A I L E D I N I T I A L I Z A T I O N hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 79). The operation requires a hard drive in the bay before it R I V E N O T R E A D Y —...

  • Page 89

    "Hard Drive" on page 119), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 79).

  • Page 90

    E Y B O A R D S T U C K K E Y F A I L U R E cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 79).

  • Page 91

    P E R A T I N G S YS T E M N O T F O U N D on page 119). If the problem persists, contact Dell (see "Contacting Dell" on page 155).

  • Page 92: Expresscard Problems

    If the problem persists, try to restore the data by entering the system setup program, then immediately exit the program (see "Using the System Setup Program" on page 165). If the message reappears, contact Dell (see "Contacting Dell" on page 155).

  • Page 93: Ieee 1394 Device Problems

    If your IEEE 1394 device is listed, Windows recognizes the device. F Y O U H A V E P R O B L E M S W I T H A Dell or the IEEE 1394 device manufacturer (see "Contacting Dell" on page 155). E L L...

  • Page 94: Keyboard Problems

    F Y O U H A V E P R O B L E M S W I T H A N Contact Dell or the IEEE 1394 device manufacturer (see "Contacting Dell" on page 155). Ensure that the IEEE 1394 device is properly inserted into the connector.

  • Page 95: Unexpected Characters

    U N T H E K E Y B O A R D D I A G N O S T I C S T E S T S Keyboards tests in the Dell Diagnostics (see "Dell Diagnostics" on page 79). If the tests indicate a defective external keyboard, contact Dell (see "Contacting...

  • Page 96: A Program Stops Responding Or Crashes Repeatedly

    Dell MediaDirect problems H E C K T H E E L L E D I A menu to access Dell MediaDirect Help. Troubleshooting If you are unable to get a response by pressing a — If necessary, uninstall and then —...

  • Page 97: Windows Operating System

    NOTICE: You cannot reinstall the Dell MediaDirect feature if you voluntarily reformat the hard drive. Contact Dell for assistance (see "Contacting Dell" on page 155). Other software problems H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N •...

  • Page 98: Memory Problems

    U N T H E E L L I A G N O S T I C S is related to a software problem (see "Dell Diagnostics" on page 79). Memory Problems Fill out the "Diagnostics Checklist" on page 154 as you complete these checks.

  • Page 99: Network Problems

    Dell Mobile Broadband Card Utility. To access the utility, double-click the at the lower-right corner of your screen. If your ExpressCard is not a Dell- branded card, see the manufacturer’s instructions for your card. H E C K N E T W O R K C O N N E C T I O N S T A T U S I N T H E...

  • Page 100: Power Problems

    If the battery status light rapidly flashes amber, the battery may be defective. Contact Dell (see "Contacting Dell" on page 155). H E C K T H E B A T T E R Y T E M P E R A T U R E (32°F), the computer will not start.

  • Page 101: Printer Problems

    H E C K T H E A D A P T E R AC adapter has a light, ensure that the light is on. O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T protection devices, power strips, and extension cables to verify that the computer turns on.

  • Page 102: Scanner Problems

    3 Click Properties, and then click the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.

  • Page 103: No Sound From Integrated Speakers

    Ensure that the electrical outlet is working by — Turn off nearby fans, fluorescent lights, — See "Reinstalling Drivers and Utilities" on — See "Dell Diagnostics" on page 79. — Ensure that the headphone — Press <Fn><End> to See the —...

  • Page 104: Touch Pad Or Mouse Problems

    E S T T H E M O U S E C O N T R O L L E R pointer movement) and the operation of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the "Dell Diagnostics" on page 79.

  • Page 105: Video And Display Problems

    Video and Display Problems Fill out the "Diagnostics Checklist" on page 154 as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your...

  • Page 106: If Only Part Of The Display Is Readable

    I D E O D I A G N O S T I C S T E S T S still have a display problem, but the display is not completely blank, run the Video device group in the "Dell Diagnostics" on page 79, then contact Dell (see "Contacting Dell" on page 155).

  • Page 107: Identifying Drivers

    Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows Device Driver Rollback...

  • Page 108

    Drivers and Utilities disc and click Finish to restart the computer. 4 When you see the Windows desktop, reinsert the Drivers and Utilities disc. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities program displays drivers only for hardware that came installed in your computer.

  • Page 109

    The drivers that are used by your computer are automatically displayed in the My Drivers—The ResourceCD has identified these components in your system window. 6 Click the driver that you want to reinstall and follow the instructions on the screen. If a particular driver is not listed, then that driver is not required by your operating system.

  • Page 110: Troubleshooting Software And Hardware Problems

    "Using Microsoft Windows System Restore" on page 111. • Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer.

  • Page 111: Using Microsoft Windows System Restore

    NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. 1 Click Start → Help and Support.

  • Page 112

    NOTE: Dell PC Restore by Symantec may not be available in certain countries or on certain computers. Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restore restores your hard drive to the operating state it was in when you purchased the computer.

  • Page 113

    NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer’s operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer.

  • Page 114: Using The Operating System Media

    The Operating System media provides options for reinstalling Windows. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows unless a Dell technical support representative instructs you to do so.

  • Page 115

    4 Restart the computer. When the DELL logo appears, press <F12> immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your computer and try again.

  • Page 116

    Troubleshooting...

  • Page 117: Adding And Replacing Parts

    • You have performed the steps in "Turning Off Your Computer" on page 117 and "Before Working Inside Your Computer" on page 118. You have read the safety information in your Dell Product Information • Guide. •...

  • Page 118: Before Working Inside Your Computer

    Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.

  • Page 119: Hard Drive

    NOTE: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. 5 Turn the computer over. 6 Slide and click the battery release latch.

  • Page 120: Removing The Hard Drive

    Dell. NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive (see "Restoring Your Operating System" on page 110 and "Reinstalling Drivers and Utilities"...

  • Page 121: Replacing The Hard Drive

    5 Install the drivers and utilities for your computer, as needed (see "Reinstalling Drivers and Utilities" on page 107). Returning a Hard Drive to Dell Return your old hard drive to Dell in its original, or comparable, foam packaging. Otherwise, the hard drive may be damaged in transit. foam packaging...

  • Page 122: Hinge Covers And Center Control Cover

    Hinge Covers and Center Control Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

  • Page 123

    1 center control cover hinge cover (2) 5 Ease the center control cover up, and remove the cable that attaches it to the system board. Adding and Replacing Parts...

  • Page 124: Replacing The Hinge Covers And Center Control Cover

    center control cover Replacing the Hinge Covers and Center Control Cover 1 Reconnect the cable that attaches the center control cover to the system board, and snap the center control cover in place. 2 Replace the hinge covers. 3 Turn the computer over and replace the two M2 x 3-mm screws that secure the center control cover to the computer base.

  • Page 125: Keyboard

    Keyboard For more information about the keyboard, see "Using the Keyboard and Touchpad" on page 37. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

  • Page 126: Replacing The Keyboard

    M2 x 2-mm screw (2) keyboard tabs (5) plastic securing bar 5 Pull up on the plastic bar that secures the keyboard cable to the system board and remove the keyboard Replacing the Keyboard 1 Slide the keyboard connector into the slot until it clicks and pull down on the plastic bar that secures the keyboard connector to the system board.

  • Page 127: Memory

    Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty. Your computer has two user-accessible SODIMM sockets that can be accessed from the bottom of the computer.

  • Page 128

    M2.5 x 5-mm screw NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory module securing clips. 3 Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up. 4 Remove the module from the connector.

  • Page 129: Replacing The Dimm 1memory Module

    securing clips (2) Replacing the DIMM 1Memory Module NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). 1 Align the notch in the module edge connector with the tab in the connector slot.

  • Page 130: Removing The Dimm 2 Memory Module

    To confirm the amount of memory installed in the computer, click Start → Help and Support→ Dell System Information. Removing the DIMM 2 Memory Module The DIMM 2 memory module is located directly above the DIMM 1 memory module located on the bottom of the computer.

  • Page 131

    2.5x5-mm screw NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory module securing clips. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

  • Page 132: Replacing The Dimm 2 Memory Module

    securing clips (2) Replacing the DIMM 2 Memory Module NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). 1 Align the notch in the module edge connector with the tab in the connector slot.

  • Page 133: Subscriber Identity Module

    As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer, click Start → Help and Support→ Dell System Information. Subscriber Identity Module Subscriber Identity Modules (SIM) identify users uniquely through an International Mobile Subscriber Identity.

  • Page 134: Wireless Mini Cards

    NOTE: Only Cingular and Vodafone need a SIM. Verizon, Sprint, and Telus do not use SIMs. 1 Follow the procedures in "Before You Begin" on page 117. 2 In the battery bay, slide the SIM into the compartment with the cut-off corner of the SIM facing away from the compartment.

  • Page 135: Removing A Wlan Card

    Removing a WLAN Card 1 Follow the procedures in "Before You Begin" on page 117. 2 Turn the computer over. 3 Loosen the captive screw on the cover of the Mini Card compartment and remove the cover. Adding and Replacing Parts...

  • Page 136

    4 Disconnect the antenna cables from the WLAN Card 5 Release the WLAN 6 Lift the WLAN card Adding and Replacing Parts M2 x 3-mm securing screw card by removing the securing screw. out of its system board connector. card. WLAN antenna cable connectors (2)

  • Page 137: Replacing A Wlan Card

    Replacing a WLAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. NOTICE: To avoid damage to the WLAN card, never place cables under the card. 1 Insert the card connector at a 45-degree angle into the system WLAN...

  • Page 138: Removing A Mobile Broadband Or Wwan Card

    antenna cable to the black triangle, and connect the gray antenna cable to the gray triangle. 5 Secure unused antenna cables in the protective mylar sleeve. 6 Replace the cover and tighten the captive screws. Removing a Mobile Broadband or WWAN Card NOTE: WWAN is also available on an ExpressCard (see "Using ExpressCards"...

  • Page 139

    4 Disconnect the two antenna cables from the WWAN Card 5 Release the WWAN 6 Lift the WWAN card M2 x 3-mm securing screw card by removing the securing screw. out of its system board connector. Adding and Replacing Parts card.

  • Page 140: Replacing A Wwan Card

    Replacing a WWAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. NOTICE: To avoid damage to the WWAN card, never place cables under the card. 1 Insert the WWAN board connector labeled "WWAN".

  • Page 141: Flash Cache Module

    Flash Cache Module The FCM, or Flash Cache Module, is an internal memory card that helps improve the performance of your computer. The FCM card is also known as Intel Turbo Memory and the Intel Flash Cache Logic Chip Mini-card. NOTE: This card is only compatible with the Microsoft Windows Vista™...

  • Page 142: Replacing The Fcm

    Replacing the FCM NOTICE: Install the FCM in the WWAN or WPAN slot. Do not install an FCM in the WLAN card slot. Doing so may cause damage to your computer. 1 Insert the connector labeled "FCM". 2 Press the other end of the until the card clicks into place.

  • Page 143: Replacing The Card

    card cable Replacing the Card 1 Replace the card at an angle to slide it under the securing tabs in the card compartment. 2 Connect the cable to the card. Coin-Cell Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 144: Removing The Coin-cell Battery

    Removing the Coin-Cell Battery 1 Follow the procedures in "Before You Begin" on page 117. 2 Turn the computer over. 3 Turn the computer over and loosen the three captive screws along with the M2.5 x 5-mm screw. Remove the module cover. 4 Disconnect the coin-cell battery cable from the system board.

  • Page 145: Dell™ Quickset Features

    • Power management • Display • System information Depending on what you want to do in Dell QuickSet, you can start it by either clicking, double-clicking, or right-clicking the QuickSet icon in the ® ® Microsoft Windows the lower-right corner of your screen.

  • Page 146

    Dell™ QuickSet Features...

  • Page 147: Traveling With Your Computer

    Remove any extraneous items, such as paper clips, pens, and paper, from the keyboard and palm rest and close the display. • Use the optional Dell carrying case to pack the computer and its accessories together safely. • Avoid packing the computer with items such as shaving cream, colognes, perfumes, or food.

  • Page 148: Travel Tips

    • Consider disabling wireless activity on your computer to maximize battery operating time. To disable wireless activity, use the wireless switch (see "Dell Wi-Fi Catcher™ Network Locator" on page 73). • Consider changing your power management options to maximize battery operating time (see "Configuring Power Management Settings"...

  • Page 149: Getting Help

    1 See "Troubleshooting" on page 79 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 79 for procedures on how to run Dell Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 154.

  • Page 150: Technical Support And Customer Service

    Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 153, and then see "Contacting Dell" on page 155. DellConnect...

  • Page 151: Autotech Service

    "Contacting Dell" on page 155. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.

  • Page 152: Product Information

    If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell"...

  • Page 153: Before You Call

    Service Tag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 154). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be...

  • Page 154

    Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...

  • Page 155: Contacting Dell

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

  • Page 156

    Getting Help...

  • Page 157: Specifications

    Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start select the option to view information about your computer. Processor Processor type L1 cache L2 cache External bus frequency System Information System chipset Data bus width DRAM bus width Processor address bus width...

  • Page 158

    ExpressCard (continued) Cards supported ExpressCard connector size 8-in-1 Memory Card Reader 8-in-1 memory card controller 8-in-1 memory card connector Cards supported Memory Memory module connector Memory module capacities Memory type Minimum memory Maximum memory NOTE: In order to take advantage of the dual channel bandwidth capability, both memory slots must be populated and must match in size.

  • Page 159

    Ports and Connectors (continued) Consumer IR Mini Card HDMI connector Network adapter Video Communications Modem: Type Controller Interface Network adapter Wireless Video NOTE: Optional video controller upgrades are available for your computer subject to availability at the time of purchase. To determine the configuration of your computer, see "Determining Your Computer’s Configuration"...

  • Page 160

    Video (continued) Video type: Data bus Video controller Video memory LCD interface TV support Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Volume controls Display Type (TrueLife) Dimensions: Height Width Diagonal Maximum resolutions: WXGA Refresh rate Specifications discrete video card...

  • Page 161

    Display (continued) Operating angle Luminance Viewing angles: Horizontal Vertical Pixel pitch: WXGA Controls Keyboard Number of keys Layout Touch Pad X/Y position resolution (graphics table mode) Size: Width Height Battery Type 0° (closed) to 140° cd/m² (LED 5 point 250 min. 300 typ. avg) cd/m²...

  • Page 162

    Battery (continued) Dimensions: Depth Height Width Weight Voltage Charge time (approximate) Computer off Operating time Life span (approximate) Temperature range: Operating Storage Coin-cell battery AC Adapter Input voltage Input current (maximum) Input frequency Output current Output power Rated output voltage Specifications 67.6 mm (2.66 inches) (9 cell) 47.5 mm (1.87 inches) (6 cell)

  • Page 163

    AC Adapter (continued) Dimensions: Height Width Depth Weight (with cables) Temperature range: Operating Storage Physical Height Width Depth Weight (with 6-cell battery): Configurable to less than Environmental Temperature range: Operating Storage 29.0 mm (1.14 in) 46.5 mm (1.83 in) 107.0 mm (4.21 in) 0.25 kg (.55 lb) 0°...

  • Page 164

    Environmental (continued) Relative humidity (maximum): Operating Storage Maximum vibration (using a random vibration spectrum that simulates user environment): Operating Storage Maximum shock (Measured with hard drive in operating status and a 2-ms half-sine pulse for operating. Also measured with hard drive in head-parked position and a 2-ms halfsine pluse for storage): Operating...

  • Page 165: Appendix

    System security and hard drive password settings NOTE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly.

  • Page 166: Viewing The System Setup Screen

    Viewing the System Setup Screen 1 Turn on (or restart) your computer. 2 When the DELL logo appears, press <F2> immediately. If you wait too long and the Microsoft Windows logo appears, continue to wait until you see the Windows desktop, then shut down your computer and try again.

  • Page 167

    Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program (you can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive). 1 Shut down the computer through the Start menu.

  • Page 168: Cleaning Your Computer

    Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries. Clean your computer with a soft cloth dampened with water.

  • Page 169: Touch Pad

    Touch Pad 1 Shut down and turn off your computer (see "Turning Off Your Computer" on page 117). 2 Disconnect any attached devices from the computer and from their electrical outlets. 3 Remove any installed batteries (see "Battery Performance" on page 43). 4 Moisten a soft, lint-free cloth with water, and wipe it gently across the surface of the touch pad.

  • Page 170: Media

    Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware.

  • Page 171: Definition Of "dell-installed" Software And Peripherals

    All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell limited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third-party hard- ware components integrated through CFI for the duration of the computer’s service...

  • Page 172

    NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

  • Page 173: Macrovision Product Notice

    Macrovision Product Notice This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision.

  • Page 174

    Appendix...

  • Page 175: Glossary

    Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACPI —...

  • Page 176

    BIOS — basic input/output system — A program (or utility) that serves as an interface between the computer hardware and the operating system. Unless you understand what effect these settings have on the computer, do not change them. Also referred to as system setup. bit —...

  • Page 177

    carnet — An international customs document that facilitates temporary imports into foreign countries. Also known as a merchandise passport. CD-R — CD recordable — A recordable version of a CD. Data can be recorded only once onto a CD-R. Once recorded, the data cannot be erased or written over. CD-RW —...

  • Page 178

    device — Hardware such as a disk drive, printer, or keyboard that is installed in or connected to your computer. device driver — See driver. DIMM — dual in-line memory module — A circuit board with memory chips that connects to a memory module on the system board. DIN connector —...

  • Page 179

    ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.

  • Page 180

    Fahrenheit — A temperature measurement scale where 32° is the freezing point and 212° is the boiling point of water. FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDRAM chips and the system.

  • Page 181

    hard drive — A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably. heat sink — A metal plate on some processors that helps dissipate heat. hibernate mode — A power management mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer.

  • Page 182

    I/O address — An address in RAM that is associated with a specific device (such as a serial connector, parallel connector, or expansion slot) and allows the processor to communicate with that device. IrDA — Infrared Data Association — The organization that creates international standards for infrared communications.

  • Page 183

    — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory — A temporary data storage area inside your computer. Because the data in...

  • Page 184

    modem — A device that allows your computer to communicate with other computers over analog telephone lines. Three types of modems include: external, PC Card, and internal. You typically use your modem to connect to the Internet and exchange e-mail. module bay —...

  • Page 185

    PC Card — A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of PC Cards. PCI — peripheral component interconnect — PCI is a local bus that supports 32-and 64-bit data paths, providing a high-speed data path between the processor and devices such as video, drives, and networks.

  • Page 186

    RAM — random-access memory — The primary temporary storage area for program instructions and data. Any information stored in RAM is lost when you shut down your computer. readme file — A text file included with a software package or hardware product. Typically, readme files provide installation information and describe new product enhancements or corrections that have not yet been documented.

  • Page 187

    Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.

  • Page 188

    Network connections cannot be protected by surge protectors. Always disconnect the network cable from the network connector during electrical storms. SVGA — super-video graphics array — A video standard for video cards and controllers. Typical SVGA resolutions are 800 x 600 and 1024 x 768. The number of colors and resolution that a program displays depends on the capabilities of the monitor, the video controller and its drivers, and the amount of video memory installed in the computer.

  • Page 189

    ® UAC — user account control— Microsoft Windows Vista™ security feature that, when enabled, provides an added layer of security between user accounts and access to operating system settings. UMA — unified memory allocation — System memory dynamically allocated to video.

  • Page 190

    video resolution — See resolution. virus — A program that is designed to inconvenience you or to destroy data stored on your computer. A virus program moves from one computer to another through an infected disk, software downloaded from the Internet, or e-mail attachments. When an infected program starts, its embedded virus also starts.

  • Page 191

    WXGA — wide-aspect extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 800. XGA — extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1024 x 768. ZIF —...

  • Page 192

    Glossary...

  • Page 193: Index

    Index Numbers 8-in-1 memory card reader, 63 audio device connecting, 56 enabling, 58 audio. See sound battery charge gauge, 45 charging, 48 checking the charge, 44 performance, 43 power meter, 45 removing, 48 replacing coin-cell battery, 143 storing, 49 blanks ExpressCards, 59, 63 removing, 61, 64 Bluetooth wireless technology...

  • Page 194

    79 starting from the Drivers and Utilities media, 80 starting from your hard drive, 79 Dell MediaDirect about, 27 problems, 96 Dell support site, 16 DellConnect, 150 Device Driver Rollback, 107 device latch release description, 35-36 Index device status lights...

  • Page 195

    59, 61, 63 installing, 60 removing, 61 FCM. See Flash Cache Module Flash Cache Module, 141 hard drive problems, 85 replacing, 119 returning to Dell, 121 hardware Dell Diagnostics, 79 Hardware Troubleshooter, 110 hinge cover removing, 122 icons adjusting the size, 145...

  • Page 196

    51 media control buttons Dell MediaDirect button, 55 description, 27 memory DIMM A, 129 DIMM B, 130 installing, 127 removing, 128 memory card, 63 blanks, 64 installing, 63 reader, 27 removing, 64 types, 63 memory card reader, 63...

  • Page 197

    96 CD drive, 85 CD-RW drive, 85 computer crashes, 95-96 computer does not start up, 95 computer stops responding, 95 Dell Diagnostics, 79 Dell MediaDirect, 96 drives, 84 DVD drive, 85 error messages, 87 hard drive, 85 IEEE 1394 connector, 93...

  • Page 198

    102 volume, 102 specifications, 157 spyware, 87, 98 stolen computer, 76 Subscriber Identity Module, 133 support contacting Dell, 155 support website, 16 System Restore, 110-111 system setup program commonly used options, 166 screens, 166 viewing, 166 Index taskbar...

  • Page 199

    uninterruptible power supply. See UPS UPS, 23 video problems, 105 video controller determining configuration, 25 video controller configuration determining what controller is installed, 25 volume adjusting, 103 warranty information, 14 Windows Device Driver Rollback, 107 Windows Easy Transfer wizard, 21 Windows Vista Program Compatibility wizard, 96 reinstalling, 111...

  • Page 200

    Index...

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