Hard Drive Problems; E-Mail, Modem, And Internet Problems - Dell Inspiron 9300 Owner's Manual

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If you cannot eject the DVD or DVD+RW drive tray
1
Ensure that the computer is shut down.
2
Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until
the tray is partially ejected.
3
Gently pull out the tray until it stops.
If you hear an unfamiliar scraping or grinding sound
• Ensure that the sound is not caused by the program that is running.
• Ensure that the disk or disc is inserted properly.

Hard drive problems

L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N
A
operating system from starting. Try allowing the computer to return to room temperature before turning
it on.
R
U N
C
H E C K
D
I S K
1
Click the Start button and click My Computer.
2
Right-click Local Disk C:.
3
Click Properties.
4
Click the Tools tab.
5
Under Error-checking, click Check Now.
6
Click Scan for and attempt recovery of bad sectors.
7
Click Start.

E-Mail, Modem, and Internet Problems

CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
NOTE:
Connect the modem to an analog telephone jack only. The modem does not operate while it is
connected to a digital telephone network.
— A hot hard drive may prevent the
57
Solving Problems

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