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Dell XPS M1210 Owner's Manual

Dell xps m1210: owners manual.
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Dell™ XPS™ M1210
Owner's Manual
Model PP11S
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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   Summary of Contents for Dell XPS M1210

  • Page 1

    Dell™ XPS™ M1210 Owner’s Manual Model PP11S w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...

  • Page 2

    Core is a trademark and Intel, Celeron, and Pentium are registered trademarks of Intel Corporation; Microsoft, Outlook, and Windows are registered trademarks of Microsoft Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license;...

  • Page 3: Table Of Contents

    Contents Finding Information About Your Computer Determining Your Computer’s Configuration Front View ........Left Side View .

  • Page 4: Table Of Contents

    ........Customizing the Touch Pad Using a Battery Battery Performance Checking the Battery Charge Dell™ QuickSet Battery Meter ® Microsoft Windows Charge Gauge...

  • Page 5: Table Of Contents

    ....... . . Using Dell Media Experience and Dell MediaDirect™...

  • Page 6: Table Of Contents

    Mobile Broadband (or Wireless Wide Area Network) What You Need to Establish a Mobile Broadband Network Connection Checking Your Dell Mobile Broadband Card Connecting to a Mobile Broadband Network Enabling/Disabling the Dell Mobile Broadband Card Dell™ Wi-Fi Catcher™ Network Locator ®...

  • Page 7: Table Of Contents

    ....... . Accessing the Dell Support Utility Clicking the Dell Support Icon...

  • Page 8: Table Of Contents

    Reinstalling Drivers and Utilities Resolving Software and Hardware Incompatibilities Restoring Your Operating System Using Microsoft Windows XP System Restore Using Dell PC Restore by Symantec Using the Operating System CD 12 Adding and Replacing Parts Before You Begin ....... .

  • Page 9: Table Of Contents

    ........Returning a Hard Drive to Dell Memory .

  • Page 10: Table Of Contents

    ........Dell Technical Support Policy (U.S. Only) Definition of "Dell-Installed"...

  • Page 11: Finding Information

    Documentation and drivers are already installed on your computer. You can use the CD to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 106) or to run the Dell Diagnostics (see "Dell Diagnostics" on page 85). Readme files may be included on your CD to...

  • Page 12

    Service Tag and Microsoft Windows These labels are located on the bottom of your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support.

  • Page 13

    Access the Dell Support Utility from the icon in the taskbar. For more information, see "Dell Support Utility" on page 88. Windows Help and Support Center Click the Start button and click Help and Support.

  • Page 14

    Windows System Restore returns your computer to an earlier operating state without affecting data files. • Dell PC Restore — Dell PC Restore returns your computer to its original operating state. Dell PC Restore may not ship with your computer.

  • Page 15: About Your Computer, Determining Your Computer's Configuration

    About Your Computer Determining Your Computer’s Configuration Based on selections that you made when purchasing your computer, your computer has one of several different video controller configurations. To determine your computer’s video controller configuration: ® 1 Access the Microsoft Windows and Support Center"...

  • Page 16: Front View

    — Press the shutter button to take a picture. The shutter button is only available with the optional camera. About Your Computer device status lights keyboard and wireless status lights media control buttons microphone/line-in connector headphone connectors (2) touch pad buttons touch pad keyboard Dell MediaDirect™ button...

  • Page 17

    S P E A K E R S (2) — To adjust the volume of the integrated speakers, press the media control buttons. D E V I C E S T A T U S L I G H T S Turns on when you turn on the computer, and blinks when the computer is in a power management mode.

  • Page 18

    Turns on when wireless networking is enabled. To enable or disable wireless networking, use the wireless switch. For information on using the wireless switch, see "Dell™ Wi-Fi Catcher™ Network Locator" on page 82. Turns on when a card with Bluetooth technology is enabled.

  • Page 19

    "Key Combinations" on page 36. E L L E D I A I R E C T ™ B U T T O N — Press the button to launch either Dell Media Experience or Dell MediaDirect. About Your Computer...

  • Page 20: Left Side View

    W I R E L E S S S W I T C H — Turns on/off wireless devices such as Wi-Fi and internal cards with Bluetooth technology and scans for wireless networks. For more information about scanning for wireless networks, see "Dell™ Wi-Fi Catcher™ Network Locator" on page 82.

  • Page 21: Right Side View

    A T C H E R L I G H T ™ — The light operates as follows: • Flashing green: Searching for networks • Solid green: Strong network found • Solid yellow: Weak network found • Flashing amber: No signal found or error •...

  • Page 22: Back View

    V I D E O C O N N E C T O R Connects an external VGA-compatible monitor. Back View network connector battery N E T W O R K C O N N E C T O R (RJ-45) Connects the computer to a network.

  • Page 23: Bottom View

    CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage. NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the cable itself, and pull firmly but gently to help prevent damage to the cable.

  • Page 24

    CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. A I R V E N T S —...

  • Page 25: Setting Up Your Computer, Connecting To The Internet, Setting Up Your Internet Connection

    Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: •...

  • Page 26: Transferring Information To A New Computer

    4 In the next window, click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of Internet service providers (ISPs). • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually.

  • Page 27: Running The Files And Settings Transfer Wizard With The Operating System Cd

    Running the Files and Settings Transfer Wizard With the Operating System CD NOTE: This procedure requires the Operating System CD. This CD is optional and may not be included with all computers. Prepare the New Computer for the File Transfer 1 Start the Files and Settings Transfer Wizard by clicking Start→...

  • Page 28: Running The Files And Settings Transfer Wizard Without The Operating System Cd

    Running the Files and Settings Transfer Wizard Without the Operating System CD To run the Files and Settings Transfer Wizard without the optional Operating System CD, you must create a wizard disk that lets you create a backup of your data files. Create the wizard disk on removable media so that you can move it from your new computer to your old computer.

  • Page 29: Setting Up A Printer, Printer Cable

    When all of the settings and files have been applied, the Finished screen appears. 3 Click Finished and restart the new computer. NOTE: For more information about this procedure, search support.dell.com for document #PA1089586 (How Do I Transfer Files From My Old Computer to My New Dell System CD?).

  • Page 30: Connecting A Usb Printer, Power Protection Devices

    Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on. 1 Complete the operating system setup if you have not already done so. 2 Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way.

  • Page 31: Surge Protectors, Line Conditioners, Uninterruptible Power Supplies

    Surge Protectors Surge protectors and power strips equipped with surge protection help prevent damage to your computer from voltage spikes that can occur during electrical storms or after power interruptions. Some surge protector manufacturers include warranty coverage for certain types of damage. Carefully read the device warranty when choosing a surge protector.

  • Page 32

    Setting Up Your Computer...

  • Page 33: Using The Display, Adjusting Brightness, Switching The Video Image, Setting Display Resolution

    Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the brightness to the lowest comfortable setting by pressing <Fn> and the up- or down-arrow key on the keyboard. NOTE: Brightness key combinations only affect the display on your portable computer, not monitors or projectors that you attach to your portable computer or docking device.

  • Page 34

    If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values. 1 Click the Start button and click Control Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a task..., click the area you want to change, or under or pick a Control Panel icon, click Display.

  • Page 35: Using The Keyboard And Touch Pad, Numeric Keypad

    Using the Keyboard and Touch Pad Numeric Keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys.

  • Page 36: Key Combinations, System Functions, Display Functions, Power Management

    Key Combinations System Functions <Ctrl><Shift><Esc> Opens the Task Manager window. Display Functions <Fn><F8> Displays icons representing all currently available display options (for example, display only, external monitor or projector only, both display and projector, and so on). Highlight the desired icon to switch the display to that option.

  • Page 37: Quickset Key Combinations, Adjusting Keyboard Settings, Touch Pad

    QuickSet Key Combinations If QuickSet is installed, you can use other shortcut keys for functions such as the Battery Meter or activating power management modes. For more information about QuickSet key combinations, right- click the icon in the taskbar, and click Help. Adjusting Keyboard Settings To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware, and click Keyboard.

  • Page 38: Customizing The Touch Pad

    The touch pad has silk screening on the right side and at the bottom to indicate vertical and horizontal scrolling capability. Scrolling is enabled by default. To disable this feature, modify the mouse properties through the Control Panel. NOTE: The scroll zones may not work with all application programs. For the scroll zones to function properly, the application program must be able to use the touch-pad scroll feature.

  • Page 39: Using A Battery, Battery Performance

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 40: Checking The Battery Charge, Dell™ Quickset Battery Meter, Charge Gauge

    Dell™ QuickSet Battery Meter If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter. The Battery Meter displays status, charge level, and charge completion time for the battery in your computer. For information about QuickSet, right-click the ®...

  • Page 41: Low-battery Warning, Conserving Battery Power, Power Management Modes

    You can check battery health in one of two ways: by using the charge gauge on the battery as described below or by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the the taskbar, and click Help.

  • Page 42

    To enter standby mode: → • Click Start Shut Down→ Stand by. • Depending on how you set the power management options on the Advanced tab (see "Configuring Power Management Settings" on page 43) in the Power Options Properties window, use one of the following methods: –...

  • Page 43: Configuring Power Management Settings, Charging The Battery, Replacing The Battery, Storing A Battery

    Charging the Battery NOTE: With Dell™ ExpressCharge™, the AC adapter charges a completely discharged 6-cell battery in approximately 1 hour with the computer turned off. Charge time is longer with the computer turned on and also with the higher-capacity 9-cell battery. You can leave the battery in the computer as long as you like. The battery’s internal circuitry prevents the battery from overcharging.

  • Page 44

    Using a Battery...

  • Page 45: Using The Optional Camera, Accessing The Camera's Help File

    Using the Optional Camera If you ordered a camera when you bought your computer, the camera is integrated in the computer display. The camera and its integrated directional microphone allows you to take photos and videos and to communicate visually and verbally with other computer users. The swivel action of the camera is manually adjustable.

  • Page 46: Manually Adjusting The Camera Settings, Creating A Picture Or A Video

    Manually Adjusting the Camera Settings If you do not want the camera to use automatic settings, you can manually adjust the camera settings. 1 Double-click the icon in the notification area and click Camera Settings. 2 In the Camera Settings window: •...

  • Page 47

    The QuickCapture window appears and the blue camera light turns on. You can now direct the camera to point at the object or person that you want to record. The QuickCapture window on the screen shows you the camera target view. 2 To take a picture, click Take a Picture, or press the shutter button.

  • Page 48

    Using the Optional Camera...

  • Page 49: Using Multimedia

    Using Multimedia Playing a CD or DVD NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer when you are playing CDs or DVDs. NOTE: Depending on the aspect ratio of your display, movies may display differently.

  • Page 50: Adjusting The Volume

    3 Place the disc, label side up, in the center of the tray and snap the disc onto the spindle. NOTE: If you use a CD/DVD drive that shipped with another computer, you may need to install the drivers and software necessary to play CDs or DVDs or write data.

  • Page 51: Adjusting The Picture, Copying Cds And Dvds

    The following instructions explain how to make an exact copy of a CD or DVD using Roxio Creator Plus - Dell Edition. You can also use Roxio Creator Plus for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data. For help, open Roxio Creator Plus, and then click the question mark icon in the upper-right corner of the window.

  • Page 52: Using Blank Cds And Dvds

    NOTE: Most commercial DVDs have copyright protection and cannot be copied using Roxio Creator Plus. 1 Click Start→ All Programs→ Roxio→ Creator Projects→ RecordNow Copy. 2 Under the Copy tab, click Disc Copy. 3 To copy the CD or DVD: •...

  • Page 53: Helpful Tips

    DVD-Writable Drives Media Type Read CD-R CD-RW DVD+R DVD-R DVD+RW DVD-RW DVD+R DL DVD-R DL Maybe DVD-RAM Maybe Helpful Tips ® ® • Use Microsoft Windows Roxio Creator Plus and open a Creator project. • Use CD-Rs to burn music CDs that you want to play in regular stereos. CD-RWs may not play in many home or car stereos.

  • Page 54: Using Dell Media Experience And Dell Mediadirect

    Dell Media Experience through Start If the Computer Is Turned Off or in Hibernate Mode When your computer is turned off or in hibernate mode, you can press the Dell MediaDirect button to start the computer and automatically launch the Dell MediaDirect application program.

  • Page 55: Dell Mediadirect And Dell Media Experience Help

    Dell MediaDirect button Dell MediaDirect and Dell Media Experience Help The Dell media application program on your computer provides help information. When you launch either program, click the desktop icon for additional help. Using Multimedia...

  • Page 56: Connecting Your Computer To A Tv Or Audio Device

    Video and audio cables for connecting your computer to a TV or other audio device are not included with your computer. Cables and component video adapters are available for purchase from Dell. Your computer has an S-video TV-out connector that, together with a standard S-video cable (available from Dell), enables you to connect the computer to a TV.

  • Page 57: S-video And Standard Audio

    It is recommended that you connect video and audio cables to your computer in one of the following combinations. NOTE: See the diagrams at the beginning of each subsection to help you determine which method of connection you should use. •...

  • Page 58: S-video And S/pdif Digital Audio

    1 Turn off the computer and the TV and/or audio device that you want to connect. NOTE: You can connect an S-video cable directly to the S-video TV-out connector on the computer (without the component video adapter) if your TV or audio device supports S-video but not S/PDIF digital audio. 2 Plug one end of the S-video cable into the S-video output connector on the computer.

  • Page 59

    composite video adapter 1 Turn off the computer and the TV and/or the audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the S-video cable into the S-video output connector on the composite video adapter. composite video adapter 4 Plug the other end of the S-video cable into the S-video input connector on the TV.

  • Page 60: Composite Video And Standard Audio

    8 See "Enabling the Display Settings for a TV in Microsoft the computer recognizes and works properly with the TV. Composite Video and Standard Audio audio input connector composite video adapter 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer.

  • Page 61: Composite Video And S/pdif Digital Audio

    composite video adapter 4 Plug the other end of the composite video cable into the composite video-input connector on the TV. 5 Plug the single-connector end of the audio cable into the headphone connector on the computer. 6 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device.

  • Page 62

    composite video adapter 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on the computer. 3 Plug one end of the composite video cable into the composite video-input connector on the composite video adapter.

  • Page 63: Component Video And Standard Audio

    6 Plug the other end of the digital audio cable into the S/PDIF input connector on your TV or other audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.

  • Page 64

    1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on your computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter.

  • Page 65: Component Video And S/pdif Digital Audio

    Component Video and S/PDIF Digital Audio S-video TV-out connector component video adapter component video adapter component video cable standard audio cable Using Multimedia...

  • Page 66

    1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on the computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter.

  • Page 67: Setting Up The Cyberlink (cl) Headphones

    Enabling S/PDIF Digital Audio If your computer has a DVD drive, you can enable digital audio for DVD playback. 1 Click Start, point to All Programs, and click PowerDVD to launch the Cyberlink PowerDVD application. 2 Insert a DVD into the DVD drive. If the DVD begins playing, click the stop button.

  • Page 68: Sound Modes, Stereo Sound Mode, Surround Sound Mode

    7 Click the arrows beside the Audio listening mode setting to scroll through the options, and select the CL Headphone option. 8 Click the arrows beside the Dynamic range compression option to select the most suitable option. 9 Click the Back button once, and then click the Back button again to return to the main menu screen. Enabling the Display Settings for a TV in Microsoft Video Controller NOTE:...

  • Page 69

    black cable connector 2 Connect the speaker’s green cable connector to the left headphone connector. 3 Connect the speaker’s yellow cable connector to the right headphone connector. Using Multimedia...

  • Page 70

    green cable connector yellow cable connector Using Multimedia...

  • Page 71: Using Cards, Expresscards, Expresscard Blanks, Installing An Expresscard

    Using Cards ExpressCards ExpressCards leverage PC Card technology to provide a fast and convenient way to add memory, wired and wireless network communications (including wireless wide area network [WWAN] communications), multimedia, and security features to your computer. See "Specifications" on page 163 for information on supported ExpressCards. NOTE: An ExpressCard is not a bootable device.

  • Page 72: Removing An Expresscard Or Blank

    2 Slide the card into the slot until the card is completely seated in its connector. If you encounter too much resistance, do not force the card. Check the card orientation and try again. The computer recognizes the ExpressCard and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the floppy disk or CD that came with the ExpressCard.

  • Page 73: Media Memory Cards, Installing A Media Memory Card

    Media Memory Cards The 5-in-1 media memory card reader provides a fast and convenient way to view and share digital photos, music, and videos stored on a media memory card. NOTE: A media memory card is not a bootable device. The 5-in-1 media memory card reader reads the following media memory cards: •...

  • Page 74: Removing A Media Memory Card

    To install a media memory card: 1 Hold the card with the top side of the card facing up. 2 Slide the card into the slot until the card is completely seated in its connector. If you encounter too much resistance, do not force the card. Check the card orientation and try again. The computer recognizes the media memory card and automatically loads the appropriate device driver.

  • Page 75: Using Networks, Physically Connecting To A Network Or Broadband Modem

    Using Networks Physically Connecting to a Network or Broadband Modem Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: 1 Connect the network cable to the network adapter connector on the back of your computer. NOTE: Insert the cable connector until it clicks into place, and then gently pull the cable to ensure that it is securely attached.

  • Page 76: Network Setup Wizard, Wireless Local Area Network (wlan)

    Network Setup Wizard ® ® The Microsoft Windows XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click Start→ All Programs→ Accessories→ Communications→ Network Setup Wizard→ Next→ Checklist for creating a network.

  • Page 77: Setting Up A New Wlan

    Start Button and Connect To Option 1 Click Start→ Connect To→ Show all connections. If Wireless Network Connection does not appear under LAN or High-Speed Internet, you may not have a wireless network card. If Wireless Network Connection appears, you have a wireless network card. 2 To view detailed information about the wireless network card: Right-click Wireless Network Connection.

  • Page 78: Connecting To A Wlan

    Verify the type of wireless network card installed in your computer and then search for that name on the Dell Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card" on page 76.

  • Page 79: Determining The Wireless Network Device Manager, Completing The Connection To The Wlan

    To access the Help and Support Center: 1 Click Start→ Help and Support. 2 Under Pick a Help topic, click Dell User and System Guides. 3 Under Device Guides, select the documentation for your wireless network card. Completing the Connection to the WLAN...

  • Page 80: Monitoring The Status Of The Wireless Network Card Through Dell™ Quickset

    CD that accompanied your card if purchased separately from your computer) If the utility is corrupted or deleted from your computer, see the Dell Mobile Broadband Card Utility user’s guide for instructions. The user’s guide is available through the Windows Help and Support Center (or on the CD that accompanied your card if you purchased it separately from your computer).

  • Page 81: Checking Your Dell Mobile Broadband Card, Connecting To A Mobile Broadband Network

    Windows Help and Support Center. To access the Help and Support Center, see "Windows Help and Support Center" on page 13. The user's guide is also available on the Dell Support website at support.dell.com and on the CD included with your Mobile Broadband card if you purchased the card separately from your computer.

  • Page 82: Enabling/disabling The Dell Mobile Broadband Card, Dell™ Wi-fi Catcher™ Network Locator

    Through Dell™ QuickSet" on page 80. Dell™ Wi-Fi Catcher™ Network Locator The wireless switch on your Dell computer uses the Dell Wi-Fi Catcher Network Locator software to scan specifically for WiFi wireless local area networks (LAN) in your vicinity. To scan for WiFi networks, slide the switch toward the front of the computer and release, so that the switch springs back to the middle "on"...

  • Page 83: Securing Your Computer, Security Cable Lock, Passwords

    Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell™ computer. For more information, see the instructions included with the device.

  • Page 84: Computer Tracking Software, If Your Computer Is Lost Or Stolen

    Computer tracking software may enable you to locate your computer if it is lost or stolen. The software is optional and may be purchased when you order your Dell™ computer, or you can contact your Dell sales representative for information about this security feature.

  • Page 85: Troubleshooting, Dell Diagnostics

    NOTE: The Drivers and Utilities CD is optional and may not ship with your computer. Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities CD (also known as the ResourceCD). Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

  • Page 86

    If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Starting the Dell Diagnostics From the Drivers and Utilities CD 1 Insert the Drivers and Utilities CD.

  • Page 87

    If you cannot resolve the error condition, contact Dell. See "Contacting Dell" on page 141. NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

  • Page 88: Dell Support Utility, Accessing The Dell Support Utility, Clicking The Dell Support Icon

    Dell Support Utility, and view Dell Support settings. For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell Support screen.

  • Page 89: Drive Problems, Cd And Dvd Drive Problems

    R E C O G N I Z E S T H E D R I V E — See "Resolving Software and Hardware Incompatibilities" on — See "Dell Diagnostics" on page 85. C D / D V D - R W See the help files for your CD or DVD creation software. —...

  • Page 90: If You Hear An Unfamiliar Scraping Or Grinding Sound, Hard Drive Problems

    If you hear an unfamiliar scraping or grinding sound • Ensure that the sound is not caused by the program that is running. • Ensure that the disk or disc is inserted properly. Hard drive problems L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N system from starting.

  • Page 91: Error Messages

    — mouse, check the cable connection. Enable the Pointing Device option in the system setup program (see "Using the System Setup Program" on page 171). If the problem persists, contact Dell. See "Contacting Dell" on page 141. A D C O M M A N D O R F I L E N A M E —...

  • Page 92

    X T E N D E D M E M O R Y S I Z E H A S C H A N G E D the memory installed in the computer. Restart the computer. If the error appears again, contact Dell. See "Contacting Dell"...

  • Page 93

    I C E N S E D C O N T E N T I S N O T A C C E S S I B L E I N Rights Management (DRM) restrictions on the file, so the file cannot be played. See "Dell MediaDirect™...

  • Page 94

    If the problem persists, try to restore the data by entering the system setup program. Then immediately exit the program. See "Using the System Setup Program" on page 171. If the message reappears, contact Dell. See "Contacting Dell" on page 141. I M E D A Y C L O C K S T O P P E D —...

  • Page 95: Expresscard Problems, Ieee 1394 Device Problems

    — Set tests in the Dell Diagnostics (see page 85). N E X P E C T E D I N T E R R U P T I N P R O T E C T E D M O D E memory module may be loose.

  • Page 96: Keyboard Problems, External Keyboard Problems, Unexpected Characters

    Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional. External Keyboard problems NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional.

  • Page 97: Lockups And Software Problems, The Computer Does Not Start Up, The Computer Stops Responding

    Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The computer does not start up N S U R E T H A T T H E A D A P T E R I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L O U T L E T The computer stops responding NOTICE:...

  • Page 98: Dell Mediadirect™ Problems, Other Software Problems

    Click EagleVision to use a video enhancement technology that detects video content and dynamically adjusts the brightness/contrast/saturation ratios. NOTICE: You cannot reinstall the Dell MediaDirect feature if you voluntarily reformat the hard drive. Contact Dell for assistance. See "Contacting Dell" on page 141. Other software problems...

  • Page 99: Memory Problems, Network Problems, Wireless Local Area Network (wlan)

    E L L I A G N O S T I C S — problem. See "Dell Diagnostics" on page 85. Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 100: Mobile Broadband (wireless Wide Area Network), Power Problems

    The Dell Mobile Broadband Card Utility user’s guide and the Mobile Broadband ExpressCard user’s guide are available through the Windows Help and Support Center. To access the Help and Support Center, see "Windows Help and Support Center" on page 13. You can also download the Dell Mobile Broadband Card Utility user’s guide from support.dell.com.

  • Page 101: Ensuring Sufficient Power For Your Computer, Printer Problems

    If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell. See "Contacting Dell" on page 141.

  • Page 102: Scanner Problems, Sound And Speaker Problems

    E R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click View installed printers or fax printers.

  • Page 103: No Sound From Integrated Speakers, No Sound From External Speakers, No Sound From Headphones

    Turn off nearby fans, fluorescent lights, or halogen lamps to check — See "Reinstalling Drivers and Utilities" on page 106. See "Dell Diagnostics" on page 85. Ensure that the headphone cable is securely inserted into — Click or double-click the speaker icon in the lower-right corner —...

  • Page 104: Video And Display Problems, If The Display Is Blank

    O V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E M O U S E 1 Shut down the computer. 2 Disconnect the mouse.

  • Page 105: If Only Part Of The Display Is Readable, Drivers, What Is A Driver, Identifying Drivers

    1 Shut down your computer and connect an external monitor to the computer. 2 Turn on the computer and the monitor, and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell. See "Contacting Dell" on page 141.

  • Page 106: Reinstalling Drivers And Utilities

    NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. NOTE: The Drivers and Utilities CD is optional and may not ship with your computer.

  • Page 107

    time that you run the CD, it might prompt you to install setup files. Click OK, and follow the instructions on the screen to continue. 3 From the Language drop-down menu in the toolbar, select your preferred language for the driver or utility (if available).

  • Page 108: Resolving Software And Hardware Incompatibilities, Restoring Your Operating System, Using Microsoft Windows Xp System Restore

    For instructions, see "Using Microsoft Windows XP System Restore" on page 108. • Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer.

  • Page 109

    NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Creating a Restore Point 1 Click the Start button and click Help and Support.

  • Page 110: Using Dell Pc Restore By Symantec

    Dell PC Restore by Symantec may not be available in certain countries nor on certain computers. Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restore restores your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computer—including data files—are permanently deleted from the...

  • Page 111

    NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer’s operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer.

  • Page 112: Using The Operating System Cd

    The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.

  • Page 113: Adding And Replacing Parts, Before You Begin, Recommended Tools, Turning Off Your Computer

    You have performed the steps in "Turning Off Your Computer" (see this page) and "Before Working Inside Your Computer" (see page 114). • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced—or if purchased separately—installed by performing the removal procedure in reverse order.

  • Page 114: Before Working Inside Your Computer

    NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have a connector with locking tabs;...

  • Page 115: Optical Drive

    battery-bay latch release NOTE: To replace the battery, follow the removal procedure in reverse order. When you are replacing the battery, ensure that you properly insert the two battery tabs into the corresponding slots in the base of the computer. 8 Press the power button to ground the system board.

  • Page 116: Hard Drive

    Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive (see "Restoring Your Operating System" on page 108 and "Reinstalling Drivers and Utilities"...

  • Page 117

    To replace the hard drive in the hard drive bay: 1 Follow the procedures in "Before You Begin" on page 113. 2 Turn the computer upside-down and remove the four hard drive screws. hard drive screws (4) NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging. See "Protecting Against Electrostatic Discharge"...

  • Page 118

    4 Remove the hard drive from the hard drive carrier by carefully bending the carrier plastics. hard drive 5 Remove the new drive from its packaging. Save the original packaging for storing or shipping the hard drive. 6 Place the new drive in the hard drive carrier from which you removed the original hard drive. NOTICE: Use firm and even pressure to slide the drive into place.

  • Page 119: Returning A Hard Drive To Dell, Memory

    Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. foam packaging Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 120

    NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). 3 If you are replacing a memory module, remove the existing module: Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up.

  • Page 121: Hinge Cover

    8 Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer, click Start→ Help and Support→ Dell System Information. Hinge Cover...

  • Page 122: Keyboard

    NOTICE: To help prevent damage to the system board, you must remove the battery from the battery bay before you begin working inside the computer. 1 Follow the procedures in "Before You Begin" on page 113. 2 Remove the hinge cover: Open the display all the way (180 degrees) so that it lies flat against your work surface.

  • Page 123

    NOTICE: To help prevent damage to the system board, you must remove the battery from the battery bay before you begin working inside the computer. 1 Follow the procedures in "Before You Begin" on page 113. 2 Open the display. 3 Remove the hinge cover (see "Hinge Cover"...

  • Page 124: Wlan Card

    WLAN Card CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To help prevent damage to the system board, you must remove the main battery from the battery bay before you begin working inside the computer.

  • Page 125

    5 If a WLAN card is not already installed, go to step 6. If you are replacing a WLAN card, remove the existing card: Disconnect the two antenna cables from the WLAN card. WLAN card Release the WLAN card by pushing the metal securing tabs toward the back of the computer until the card pops up slightly.

  • Page 126

    NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. 6 Install the replacement WLAN card: Insert the WLAN card connector into the system board connector at a 45-degree angle, and then press the other end of the WLAN card down into the securing tabs until the card clicks into place.

  • Page 127

    NOTICE: To avoid damage to the WLAN card, never place cables under the card. NOTE: Your WLAN card may have two or three connectors, depending on the type of card you ordered. NOTE: If your computer has a gray cable, connect it to the connector with the gray triangle, if one is available on your card.

  • Page 128: Mobile Broadband Card

    antenna cable connectors (2) Mobile Broadband Card CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To help prevent damage to the system board, you must remove the main battery from the battery bay before you begin working inside the computer.

  • Page 129

    5 If a Mobile Broadband card is not already installed, go to step 6. If you are replacing a Mobile Broadband card, remove the existing card: Disconnect the two antenna cables from the Mobile Broadband card. Adding and Replacing Parts...

  • Page 130

    Mobile Broadband card Release the Mobile Broadband card by pushing the metal securing tabs toward the front of the computer until the card pops up slightly. Lift the Mobile Broadband card out of its system board connector. Adding and Replacing Parts antenna cable connectors (2)

  • Page 131

    metal securing tabs (2) NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. Adding and Replacing Parts...

  • Page 132

    6 Install the replacement Mobile Broadband card: Insert the Mobile Broadband card connector into the system board connector at a 45-degree angle, and then press the other end of the Mobile Broadband card down into the securing tabs until the card clicks into place.

  • Page 133

    NOTICE: To avoid damage to the Mobile Broadband card, never place cables under the card. Connect the two antenna cables to the Mobile Broadband card (black cable to the connector labeled "AUX" and the white cable to the connector labeled "MAIN"). antenna cable connectors (2) Adding and Replacing Parts...

  • Page 134: Subscriber Identity Module (sim) Card

    Subscriber Identity Module (SIM) Card CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To help prevent damage to the system board, you must remove the main battery from the battery bay before you begin working inside the computer.

  • Page 135

    If you ordered a card with Bluetooth wireless technology with your computer, it is already installed. NOTICE: To help prevent damage to the system board, you must remove the main battery from the battery bay before you begin working inside the computer. 1 Follow the procedures in "Before You Begin"...

  • Page 136

    Adding and Replacing Parts...

  • Page 137: Dell™ Quickset

    Display • System information Depending on what you want to do in Dell™ QuickSet, you can start it by either clicking, double- clicking, or right-clicking the QuickSet icon, is located in the lower-right corner of your screen. For more information about QuickSet, right-click the QuickSet icon and select Help.

  • Page 138

    Dell™ QuickSet...

  • Page 139: Traveling With Your Computer, Identifying Your Computer, Packing The Computer

    Write down your Service Tag and store it in a safe place away from the computer or carrying case • Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell. •...

  • Page 140: Travel Tips, Traveling By Air

    Consider disabling wireless activity on your computer to maximize battery operating time. To disable wireless activity, use the wireless switch on the side of computer. For information on using the wireless switch, see "Dell™ Wi-Fi Catcher™ Network Locator" on page 82. •...

  • Page 141: Contacting Dell

    If you do not see a telephone number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call will be routed appropriately. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table.

  • Page 142

    Country Code: 43 Home/Small Business Sales City Code: 1 Home/Small Business Fax Home/Small Business Customer Care Preferred Accounts/Corporate Customer Care Support for XPS Home/Small Business Support for all other Dell computers Preferred Accounts/Corporate Support Switchboard Bahamas Website: www.dell.com.bs E-mail: la-techsupport@dell.com...

  • Page 143

    E-mail: la-techsupport@dell.com General Support Belgium (Brussels) Website: support.euro.dell.com International Access Code: 00 Tech Support for XPS Country Code: 32 Tech Support for all other Dell computers City Code: 2 Tech Support Fax Customer Care Corporate Sales Switchboard Bermuda Website: www.dell.com/bm E-mail: la-techsupport@dell.com...

  • Page 144

    Country (City) International Access Code Country Code City Code Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 Website: support.ca.dell.com AutoTech (automated Hardware and Warranty Support) Customer Service (Home/Home Office) Customer Service (small/med./large business, government) Customer Service (printers, projectors, televisions,...

  • Page 145

    City Code: 592 Customer Care E-mail: customer_cn@dell.com Technical Support Fax Technical Support (XPS) Technical Support (Dimension and Inspiron) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (servers and storage) Technical Support (projectors, PDAs, switches, routers, and so on) Technical Support (printers)

  • Page 146

    Switchboard Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS Country Code: 45 Technical Support for all other Dell computers Customer Care (Relational) Home/Small Business Customer Care Switchboard (Relational) Switchboard Fax (Relational) Switchboard (Home/Small Business) Switchboard Fax (Home/Small Business) Dominica Website: www.dell.com/dm...

  • Page 147

    International Access Code: 00 Home and Small Business Country Code: 33 Technical Support for XPS City Codes: (1) (4) Technical Support for all other Dell computers Customer Care Switchboard Switchboard (calls from outside of France) Sales Fax (calls from outside of France)

  • Page 148

    International Access Code: 00 E-mail: tech_support_central_europe@dell.com Country Code: 49 Technical Support for XPS City Code: 69 Technical Support for all other Dell computers Home/Small Business Customer Care Global Segment Customer Care Preferred Accounts Customer Care Large Accounts Customer Care Public Accounts Customer Care...

  • Page 149

    International Access Code: 001 Technical Support E-mail: support.dell.com.cn/email Country Code: 852 Technical Support (XPS) Technical Support (Dimension and Inspiron) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (servers and storage) Technical Support (projectors, PDAs, switches, routers, and so on) Customer Care...

  • Page 150

    Home User Customer Care Small Business Customer Care Corporate Customer Care Technical Support Technical Support for XPS computers only Technical Support for all other Dell computers General Fax/Sales Fax Switchboard U.K. Customer Care (dial within U.K. only) Corporate Customer Care (dial within U.K. only) U.K.

  • Page 151

    Technical Support (Dimension and Inspiron) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision, OptiPlex, and Latitude) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Technical Support (Dell PowerApp™, Dell PowerEdge™, Dell PowerConnect™, and Dell PowerVault™)

  • Page 152

    Country (City) International Access Code Country Code City Code Korea (Seoul) E-mail: krsupport@dell.com International Access Code: 001 Support Country Code: 82 Technical Support (XPS) City Code: 2 Support (Dimension, PDA, Electronics, and Accessories) Sales Switchboard Latin America Customer Technical Support (Austin, Texas, U.S.A.)

  • Page 153

    City Code Malaysia (Penang) Website: support.ap.dell.com International Access Code: 00 Technical Support (XPS) Country Code: 60 Technical Support (Dell Precision, OptiPlex, and Latitude) City Code: 4 Technical Support (Dimension, Inspiron, and Electronics and Accessories) Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)

  • Page 154

    City Code Netherlands (Amsterdam) Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS Country Code: 31 Technical Support for all other Dell computers City Code: 20 Technical Support Fax Home/Small Business Customer Care Relational Customer Care Home/Small Business Sales...

  • Page 155

    Website: www.dell.com/kn E-mail: la-techsupport@dell.com General Support St. Lucia Website: www.dell.com/lc E-mail: la-techsupport@dell.com General Support St. Vincent and the Grenadines Website: www.dell.com/vc E-mail: la-techsupport@dell.com General Support Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers...

  • Page 156

    International Access Code: 005 Website: support.ap.dell.com Country Code: 65 Technical Support (XPS) Technical Support (Dimension, Inspiron, and Electronics and Accessories) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Care Transaction Sales Corporate Sales Slovakia (Prague) Website: support.euro.dell.com...

  • Page 157

    Sweden (Upplands Vasby) Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS Country Code: 46 Technical Support for all other Dell products City Code: 8 Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support Technical Support Fax...

  • Page 158

    Technical Support (servers and storage) Customer Care Transaction Sales Corporate Sales Thailand Website: support.ap.dell.com International Access Code: 001 Technical Support (OptiPlex, Latitude, and Dell Precision) Country Code: 66 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Care Corporate Sales Transaction Sales Trinidad/Tobago Website: www.dell.com/tt...

  • Page 159

    Country (City) International Access Code Country Code City Code U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 E-mail: dell_direct_support@dell.com Country Code: 44 Customer Care website: support.euro.dell.com/uk/en/ECare/form/home.asp City Code: 1344 Sales Home and Small Business Sales Corporate/Public Sector Sales Customer Care...

  • Page 160

    Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired Contacting Dell Department Name or Service Area, Website and E-Mail Address ) for Relationship...

  • Page 161

    Country (City) International Access Code Country Code City Code U.S. Virgin Islands E-mail: la-techsupport@dell.com General Support Venezuela Website: www.dell.com/ve E-mail: la-techsupport@dell.com General Support Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 1-877-702-4360...

  • Page 162

    Contacting Dell...

  • Page 163: Specifications

    Specifications Processor Processor type L1 cache L2 cache External bus frequency (front side bus) System Information System chip set Data bus width DRAM bus width Processor address bus width Flash EPROM Graphics bus PCI bus ExpressCard ExpressCard controller ExpressCard connector Cards supported ExpressCard connector size ®...

  • Page 164

    5-in-1 Media Memory Card Reader 5-in-1 media memory card controller Ricoh R5C832 5-in-1 media memory card connector 5-in-1 combo card connector Cards supported 5-in-1 media memory card connector size Memory Memory module connector Memory module capacities Memory type Minimum memory Maximum memory Ports and Connectors Audio...

  • Page 165

    Communications Modem: Type Controller Interface Network adapter Wireless Video NOTE: Optional video controller upgrades are available for your computer at the time of purchase. To determine the configuration of your computer, see "Determining Your Computer’s Configuration" on page 15. Video type: Video controller Video memory LCD interface...

  • Page 166

    Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Volume controls Microphone Display Type (active-matrix TFT) Dimensions: Height Width Diagonal Maximum resolutions Refresh rate Operating angle Viewing angles: Horizontal Vertical Pixel pitch Controls Specifications two-channel high-definition audio codec Sigmatel STAC9220 Codec 24-bit (analog-to-digital and digital-to- analog)

  • Page 167

    60.1 mm (2.37 inches) (9 cell) 24 mm (0.94 inch) 206.8 mm (8.14 inches) 11.1 VDC 1 hour (6 cell) (Dell™ ExpressCharge™) 2 hours (9 cell) Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions.

  • Page 168

    Battery (continued) Temperature range: Operating Storage Coin-cell battery AC Adapter Input voltage Input current (maximum) Input frequency Output current Output power Rated output voltage Dimensions: Height Width Depth Weight (with cables) Temperature range: Operating Storage Travel adapter Specifications 0° to 35°C (32° to 95°F) –40°...

  • Page 169

    Physical Height Width Depth Weight (with 6-cell battery and optical drive) Environmental Temperature range: Operating Storage Relative humidity (maximum): Operating Storage Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating Storage Maximum shock (measured with hard drive in head-parked position and a 2-ms half-sine pulse): Operating Storage...

  • Page 170

    Specifications...

  • Page 171: Appendix, Using The System Setup Program, Viewing The System Setup Screen, System Setup Screen

    Wireless control settings NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup program settings. Certain changes might make your computer work incorrectly. Viewing the System Setup Screen 1 Turn on (or restart) your computer.

  • Page 172: Commonly Used Options

    You can set a one-time-only boot sequence without entering the system setup program. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) 1 Shut down the computer through the Start menu.

  • Page 173: Cleaning Your Computer, Computer, Keyboard, And Display, Touch Pad

    3 Turn on the computer. When the DELL logo appears, press <F2> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

  • Page 174: Floppy Drive, Cds And Dvds, Camera, Dell Technical Support Policy (u.s. Only)

    Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware. In addition to this technician- assisted technical support, online technical support is available at support.dell.com.

  • Page 175: Definition Of "dell-installed" Software And Peripherals, Definition Of "third-party" Software And Peripherals

    All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell lim- ited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third- party hardware components integrated through CFI for the duration of the computer’s service contract.

  • Page 176: Macrovision Product Notice

    Plug the system into a different outlet so that the system and the receiver are on different branch circuits. If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions. The following information is provided on the device or devices covered in this document in compliance...

  • Page 177: Glossary

    Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.

  • Page 178

    bus — A communication pathway between the components in your computer. bus speed — The speed, given in MHz, that indicates how fast a bus can transfer information. byte — The basic data unit used by your computer. A byte is usually equal to 8 bits.

  • Page 179

    disk striping generally allow the user to select the data unit size or stripe width. DMA — direct memory access — A channel that allows certain types of data transfer between RAM and a device to bypass the processor. docking device — See APR. DMTF —...

  • Page 180

    Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries. extended display mode — A display setting that allows you to use a second monitor as an extension of your display.

  • Page 181

    Hz — hertz — A unit of frequency measurement that equals 1 cycle per second. Computers and electronic devices are often measured in kilohertz (kHz), megahertz (MHz), gigahertz (GHz), or terahertz (THz). IC — integrated circuit — A semiconductor wafer, or chip, on which thousands or millions of tiny electronic components are fabricated for use in computer, audio, and video equipment.

  • Page 182

    — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory — A temporary data storage area inside your computer. Because the data in memory is not permanent,...

  • Page 183

    partition — A physical storage area on a hard drive that is assigned to one or more logical storage areas known as logical drives. Each partition can contain multiple logical drives. PC Card — A removable I/O card adhering to the PCMCIA standard.

  • Page 184

    Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.

  • Page 185

    Network connections cannot be protected by surge protectors. Always disconnect the network cable from the network connector during electrical storms. SVGA — super-video graphics array — A video standard for video cards and controllers. Typical SVGA resolutions are 800 x 600 and 1024 x 768. The number of colors and resolution that a program displays depends on the capabilities of the monitor, the video controller and its drivers, and the amount of video...

  • Page 186

    faster than system memory. The amount of video memory installed primarily influences the number of colors that a program can display. video mode — A mode that describes how text and graphics are displayed on a monitor. Graphics-based software, such as Windows operating systems, displays in video modes that can be defined as x horizontal pixels by y vertical pixels by z colors.

  • Page 187: Index

    108 connecting audio device, 56 Mobile Broadband network, 80 TV, 56 WLAN network, 78 contacting Dell, 141 copying CDs general information, 51 helpful tips, 53 how to, 51 copying DVDs general information, 51 helpful tips, 53...

  • Page 188

    85 starting from the Drivers and Utilities CD, 86 starting from your hard drive, 85 Dell MediaDirect about, 54 problems, 98 Dell QuickSet, 14, 137 device status lights, 17 diagnostics Dell, 85 display adjusting brightness, 33 problems, 104 resolution, 33...

  • Page 189

    17 keypad numeric, 35 labels Microsoft Windows, 12 Service Tag, 12 lost computer, 84 media control buttons Dell MediaDirect button, 54 description, 18 play/pause/Dell MediaDirect, 18 media memory cards blanks, 74 CardBus technology, 73, 134 installing, 73...

  • Page 190

    97 computer does not start up, 97 computer stops responding, 97 conflicts, 108 Dell Diagnostics, 85 Dell MediaDirect, 98 Dell Support Utility, 88 drives, 89 DVD drive, 89 error messages, 91 hard drive, 90 Hardware Troubleshooter, 108 Help and Support Center, 13...

  • Page 191

    26 traveling with the computer, 139-140 troubleshooting conflicts, 108 Dell Diagnostics, 85 Dell Support Utility, 88 Hardware Troubleshooter, 108 Help and Support Center, 13 restore computer to previous operating state, 108 See also problems connecting, 56 enabling display settings, 68 uninterruptible power supply.

  • Page 192

    Index...

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