Hard Drive Problems; E-Mail, Modem, And Internet Problems - Dell Inspiron 1521 Owner's Manual

3. Gently pull out the tray until it stops.
The drive makes an unfamiliar scraping or grinding sound
Ensure that the sound is not caused by the program that is running.
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Ensure that the disc is inserted properly.
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Hard drive problems

Allow the computer to cool before turning it on —
A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on.
Run Check Disk —
1. Click Start ® Computer.
2. Right-click Local Disk (C:).
3. Click Properties® Tools® Check Now.
NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your
administrator to continue the desired action.
4. Click to check Scan for and attempt recovery of bad sectors, and then click Start.
E-Mail, Modem, and Internet Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network.
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Check the Microsoft Windows Mail Security Settings —
If you cannot open your e-mail attachments:
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1. In Windows Mail, click Tools, click Options, and then click Security.
2. Click Do not allow attachments to remove the checkmark.
Check the telephone line connection
Check the telephone jack
Connect the modem directly to the telephone wall jack
Use a different telephone line
Verify that the telephone line is connected to the jack on the modem (the jack has either a green label or a connector-shaped icon next to it).
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Ensure that you hear a click when you insert the telephone line connector into the modem.
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Disconnect the telephone line from the modem and connect it to a telephone, then listen for a dial tone.
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If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass them
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and connect the modem directly to the telephone wall jack. If you are using a line that is 3 m (10 ft) or more in length, try a shorter one.
Run the Modem Helper diagnostics —
Click the Start ® Programs® Modem Diagnostic Tool® Modem Diagnostic Tool. Follow the instructions on the screen to identify and resolve modem
problems (Modem Helper is not available on certain computers).