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Dell XPS RW491 Owner's Manual

Dell laptop owner's manual
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Dell™ XPS™ M1330
Owner's Manual
Model PP25L
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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  Summary of Contents for Dell XPS RW491

  • Page 1 Dell™ XPS™ M1330 Owner’s Manual Model PP25L w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Trademarks used in this text: Dell, the DELL logo, XPS, Wi-Fi Catcher, and Dell MediaDirect are trademarks of Dell Inc.; Intel is a registered trademark and Core is a trademark of Intel Corporation in the U.S. and other countries; Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries;...
  • Page 3: Table Of Contents

    Contents Finding Information About Your Computer Determining Your Computer’s Configuration Front View Left Side View Right Side View Back View Bottom View Setting Up Your Computer Connecting to the Internet Setting Up Your Internet Connection Transferring Information to a New Computer Microsoft Windows Easy Transfer Setting Up a Printer Printer Cable...
  • Page 4 System Functions Display Functions Battery Power Management Microsoft® Windows® Logo Key Functions Dell™ QuickSet Key Combinations Adjusting Keyboard Settings Touch Pad Customizing the Touch Pad Contents ....
  • Page 5 ..... . Playing Media Using Dell Travel Remote (Optional) ....
  • Page 6 Using Blank CDs and DVDs Helpful Tips Adjusting the Volume Adjusting the Picture Using Dell MediaDirect™ Connecting Your Computer to a TV Using the HDMI Connector Enabling the Display Settings for a TV Enabling the Audio Settings for a TV...
  • Page 7 ..... . What You Need to Establish a Mobile Broadband Network Connection Checking Your Dell Mobile Broadband Card Connecting to a Mobile Broadband Network Enabling/Disabling the Dell Mobile Broadband Card Dell Wi-Fi Catcher™...
  • Page 8 12 Troubleshooting Dell Technical Update Service Dell Diagnostics Dell Support Center Dell Support 3 Dell PC Tune-Up Dell PC CheckUp Dell Network Assistant DellConnect Drive Problems Optical drive problems Hard drive problems E-Mail, Modem, and Internet Problems Error Messages ExpressCard Problems...
  • Page 9 Dell MediaDirect problems Other software problems Memory Problems ....Network Problems ....
  • Page 10 ....Replacing the Hard Drive ....Returning a Hard Drive to Dell Removing the Hinge Covers and Center Control Cover .
  • Page 11 Removing the Card Replacing the Card Coin-Cell Battery Removing the Coin-Cell Battery Replacing the Coin-Cell Battery 14 Dell™ QuickSet 15 Traveling With Your Computer Identifying Your Computer Packing the Computer Travel Tips ......
  • Page 12 Contacting Dell 17 Specifications A Appendix Dell Technical Support Policy (U.S. Only) FCC Notice (U.S. Only) Macrovision Product Notice Glossary ......177 Index .
  • Page 13: Finding Information

    Drivers and Utilities media to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 117) or run the Dell Diagnostics (see "Dell Diagnostics" on page 87). Readme files may be included on your Drivers and Utilities media to provide...
  • Page 14 • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement • How to set up my computer Finding Information Find It Here Dell™ Product Information Guide Setup Diagram NOTE: The appearance of your setup diagram may vary.
  • Page 15 License Label These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support. NOTE: As an increased security measure,...
  • Page 16 • Service and support — Service call status, support history, service contract, and online discussions with support • Dell Technical Update Service — Proactive e-mail notification of software and hardware updates for your computer • Reference — Computer...
  • Page 17 Dell QuickSet. Find It Here Dell Support Utility The Dell Support Utility is an automated upgrade and notification system installed on your computer. This support provides real-time health scans of your computing environment, software updates, and relevant self-support information.
  • Page 18 Microsoft Windows System Restore returns your computer to an earlier operating state without affecting data files. • Dell PC Restore — Dell PC Restore returns your computer to its original operating state. Dell PC Restore may not ship with your computer.
  • Page 19: About Your Computer

    About Your Computer Determining Your Computer’s Configuration Based on selections that you made when purchasing your computer, your computer has one of several different video controller configurations. To determine your computer’s video controller configuration: 1 Click Start , and then click Help and Support. 2 Under Pick a Task, click Use Tools to view your computer information and diagnose problems.
  • Page 20: Front View

    Front View camera indicator display keyboard 8-in-1 memory reader audio connectors touch pad power button About Your Computer camera (optional) media control buttons fingerprint reader (optional) microphone connector touch pad buttons media direct button dual digital microphones (optional)
  • Page 21 C A M E R A I N D I C A T O R — Indicates that the camera is turned on. Based on configuration selections that you made when ordering your computer, your computer may not include a camera. C A M E R A O P T I O N A L ) —...
  • Page 22 (For more information about using the touch pad, see "Touch Pad" on page 45.) About Your Computer ) — Helps to keep your Dell™ computer secure. — Provides a fast and convenient way to view and connector.
  • Page 23 I R E C T ™ B Dell MediaDirect. For more information, see "Using Dell MediaDirect™" on page 63. P O W E R B U T T O N — Press the power button to turn on the computer or exit a power management mode (see "Configuring Power Management Settings"...
  • Page 24: Left Side View

    Turns on when wireless networking is enabled. To enable or disable wireless networking, use the wireless switch. For details, see "Right Side View" on page 26. Turns on when Bluetooth® Wireless Technology is enabled. NOTE: Technology with your computer. For more information, see the documentation that came with your Bluetooth Wireless Technology.
  • Page 25 A D A P T E R C O N N E C T O R adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned on or off. AC adapter port CAUTION: The AC adapter works with electrical outlets worldwide.
  • Page 26: Right Side View

    N E T W O R K C O N N E C T O R (RJ-45) NOTICE: The network connector is slightly larger than the modem connector. To avoid damaging the computer, do not plug a telephone line into the network connector.
  • Page 27 ™ N QuickSet, this switch can scan for a wireless local area network (WLAN) in your vicinity. For more information, see "Dell Wi-Fi Catcher™ Network Locator" on page 81. — When enabled through Dell QuickSet, this switch O C A T O R W I T C H —...
  • Page 28: Back View

    Back View A I R V E N T S — The computer uses an internal fan to create airflow through the vents, which prevents the computer from overheating. NOTE: The computer turns the fan on when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer.
  • Page 29: Bottom View

    Bottom View 1 battery 3 battery charge/health gauge 5 wireless mini-card compartment B A T T E R Y — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet (see "Using a Battery" on page 49). B A T T E R Y R E L E A S E L A T C H page 54 for instructions).
  • Page 30 M E M O R Y M O D U L E C O I N C E L L B A T T E R Y C O M P A R T M E N T — Covers the compartment that contains the DIMM 1 and DIMM 2 memory modules and the coin-cell battery.
  • Page 31: Setting Up Your Computer

    Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: •...
  • Page 32: Setting Up Your Internet Connection

    Setting Up Your Internet Connection To set up an Internet connection with a provided ISP desktop shortcut: 1 Save and close any open files, and exit any open programs. 2 Double-click the ISP icon on the Microsoft 3 Follow the instructions on the screen to complete the setup. NOTE: If you are having problems connecting to the Internet, see "E-Mail, Modem, and Internet Problems"...
  • Page 33: Transferring Information To A New Computer

    Transferring Information to a New Computer You can transfer the following types of data from one computer to another: • E-mail messages • Toolbar settings • Window sizes • Internet bookmarks Use one of the following methods for transferring data: •...
  • Page 34: Printer Cable

    Printer Cable Your printer connects to your computer using a USB cable. Your printer may not come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with your printer and computer. If you purchased a printer cable at the same time you purchased your computer, the cable may arrive in the computer’s shipping box.
  • Page 35: Power Protection Devices

    3 Turn the printer on, and then turn the computer on. If the Add New Hardware Wizard window appears, click Cancel. 4 Click Start , and then click Network. 5 Click Add a printer to start the Add Printer Wizard. NOTE: To install the printer driver, see "Reinstalling Drivers and Utilities"...
  • Page 36: Line Conditioners

    Line Conditioners NOTICE: Line conditioners do not protect against power interruptions. Line conditioners are designed to maintain AC voltage at a fairly constant level. Uninterruptible Power Supplies (UPS) NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage.
  • Page 37: Using The System Setup Program

    System security and hard drive password settings NOTE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly.
  • Page 38: Viewing The System Setup Screen

    Viewing the System Setup Screen 1 Turn on (or restart) your computer. 2 When the DELL logo appears, press <F2> immediately. If you wait too long and the Microsoft Windows logo appears, continue to wait until you see the Windows desktop, then shut down your computer and try again.
  • Page 39 Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program (you can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive). 1 Shut down the computer through the Start menu.
  • Page 40: Cleaning Your Computer

    Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries. Clean your computer with a soft cloth dampened with water.
  • Page 41: Touch Pad

    Touch Pad 1 Shut down and turn off your computer (see "Turning Off Your Computer" on page 127). 2 Disconnect any attached devices from the computer and from their electrical outlets. 3 Remove any installed batteries (see "Battery Performance" on page 49). 4 Moisten a soft, lint-free cloth with water, and wipe it gently across the surface of the touch pad.
  • Page 42: Media

    Cleaning an Optical Mouse Clean the outside casing of the mouse with a cloth moistened with a mild cleaning solution. Media NOTICE: Always use compressed air to clean the lens in the optical drive, and follow the instructions that come with the compressed air product. Never touch the lens in the drive.
  • Page 43: Using The Keyboard And Touch Pad

    Increases brightness on the integrated display only (not on an external monitor). Decreases brightness on the integrated display only (not on an external monitor). Displays the Dell™ QuickSet Battery Meter (see "Dell QuickSet Battery Meter" on page 50). Using the Keyboard and Touch Pad...
  • Page 44: Power Management

    Windows logo key and <Pause> Dell™ QuickSet Key Combinations If Dell QuickSet is installed, you can use other shortcut keys for functions such as the Battery Meter or activating power management modes. For more information about Dell QuickSet key combinations, right-click the QuickSet icon in the notification area, and then click Help.
  • Page 45: Touch Pad

    Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. touch pad • To move the cursor, lightly slide your finger over the touch pad.
  • Page 46: Customizing The Touch Pad

    Customizing the Touch Pad You can use the Mouse Properties window to disable the touch pad or adjust the touch pad settings. 1 Click Start , and then click Control Panel. 2 Click Hardware and Sound. 3 Click Mouse. 4 In the Mouse Properties window: •...
  • Page 47: Using The Display

    Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the display brightness to the lowest comfortable level. • Press <Fn> and the up-arrow key to increase brightness on the integrated display only (not on an external monitor).
  • Page 48 NOTE: Use only the Dell-provided video drivers, which are designed to offer the best performance with your Dell-installed operating system. These drivers are available on the Drivers and Utilities CD (optional) or via the web at support.dell.com.
  • Page 49: Using A Battery

    Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell portable computer with the main battery installed at all times. One battery is supplied as standard equipment in the battery bay. NOTE:...
  • Page 50: Checking The Battery Charge

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use batteries from other computers with your computer.
  • Page 51: Microsoft ® Windows ® Battery Meter

    You can check battery health in one of two ways: by using the charge gauge on the battery, as described below, and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the QuickSet icon in the notification area, and then click Help.
  • Page 52: Low-Battery Warning

    90 percent depleted. The computer enters Sleep state when the battery charge is at a critically low level. You can change the settings for the battery alarms in Dell QuickSet or the Power Options window. For more information, see "Configuring Power Management Settings"...
  • Page 53: Using The Sleep Power State

    To enter Sleep state: • Click Start , click • Depending on how you set the power management options in the Windows Power Options or Dell QuickSet, use one of the following methods: • Press the power button. • Close the display. •...
  • Page 54: Replacing The Battery

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use batteries from other computers with your computer.
  • Page 55: Storing A Battery

    Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully (see "Charging the Battery" on page 53) before you use it. Using a Battery...
  • Page 56 Using a Battery...
  • Page 57: Using Multimedia

    Using Multimedia Playing Media NOTICE: Do not move the computer while playing media. 1 Press the eject button located above the keyboard on the center-control cover. 2 Slide the disc, label side up, in the drive opening. To format media for storing or copying data, see the media software that came with your computer.
  • Page 58: Playing Media Using Dell Travel Remote (Optional)

    Playing Media Using Dell Travel Remote (Optional) The Dell Travel Remote is designed to control Dell Media Direct and Windows Vista Media Center. It can work only with specified computers. For more details, refer to the Dell Support website at support.dell.com.
  • Page 59 Infrared Transmitter OK/Enter/Select Arrow Down Forward Stop Reverse Arrow Left Volume Down Volume Up Arrow Up Arrow Right Play/Pause Skip Forward Skip Back Back Mute Page Down Page Up Using Multimedia...
  • Page 60: Copying Cds And Dvds

    Ensure that you observe all copyright laws when copying media. NOTE: The types of optical drives offered by Dell may vary by country. The following instructions explain how to make an exact copy of a CD or DVD. You can also use Roxio Creator for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data.
  • Page 61: Helpful Tips

    Use blank CD-Rs to record music or permanently store data files. After creating a CD-R, you cannot write to that CD-R again (see the Sonic documentation for more information). Use a blank CD-RW if you plan to erase, rewrite, or update information on that disc later. Blank DVD+/-R media can be used to permanently store large amounts of information.
  • Page 62: Adjusting The Volume

    • Use a blank CD-RW to practice CD recording until you are familiar with CD recording techniques. If you make a mistake, you can erase the data on the CD-RW and try again. You can also use blank CD-RWs to test music file projects before you record the project permanently to a blank CD-R.
  • Page 63: Using Dell Mediadirect

    Press the Dell MediaDirect button, located on the hinge cover, to launch Dell MediaDirect. When your computer is turned off or in Sleep state, you can press the Dell MediaDirect button to start the computer and automatically launch the Dell MediaDirect application.
  • Page 64: Connecting Your Computer To A Tv Using The Hdmi Connector

    NOTE: The HDMI cable may not ship with your computer. The cable can be purchased from Dell. 1 Plug one end of the HDMI cable into the HDMI-output connector on your computer. See your Owners Manual for the location of the HDMI connector.
  • Page 65: Enabling The Audio Settings For A Tv

    4 Click the tab for your video card. NOTE: To determine the type of video card installed in your computer, see Windows Help and Support. To access Help and Support, click Start and Support. Under Pick a Task, click Use Tools to view your computer information and diagnose problems.
  • Page 66 Using Multimedia...
  • Page 67: Using Expresscards

    Using ExpressCards ExpressCards provide additional memory, multimedia, wired and wireless communications, and security features. For example, you can add an ExpressCard to make wireless wide area network (WWAN) connectivity available on your computer. ExpressCards support two form factors: • ExpressCard/34 (34 mm wide) •...
  • Page 68: Installing An Expresscard

    Installing an ExpressCard You can install an ExpressCard while the computer is running. The computer automatically detects the card. ExpressCards are generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot. The cards are keyed to prevent incorrect insertion.
  • Page 69: Removing An Expresscard Or Blank

    Removing an ExpressCard or Blank CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: When installing or removing an express card, please do not push express card and latch simultaneously. This action will damage express card reader. Press the card or blank into the slot to release it.
  • Page 70 Using ExpressCards...
  • Page 71: Using The Memory Card Reader

    Using the Memory Card Reader The memory card reader provides a fast and convenient way to view and share digital photos, music, and videos stored on a memory card. NOTE: A memory card reader is not a bootable device. The 8-in-1 memory card reader reads the following memory cards: •...
  • Page 72: Removing A Memory Card Or Blank

    CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. To install a memory card: 1 Hold the card with the top side of the card facing up. 2 Slide the card into the slot until the card is completely seated in its connector.
  • Page 73: Setting Up And Using Networks

    Setting Up and Using Networks Setting up a computer network provides connectivity between your computer and the Internet, another computer, or a network. For example, with a network set up in a home or small office you can print to a shared printer, access drives and files on another computer, browse other networks, or access the Internet.
  • Page 74: Setting Up A Network

    Setting Up a Network 1 Click Start , and then click Connect To. 2 Click Set up a connection or network. 3 Select an option under Choose a connection option. 4 Click Next, and then follow the instructions in the wizard. Wireless Local Area Network (WLAN) A WLAN is a series of interconnected computers that communicate with each other over the air waves rather than through a network cable connected...
  • Page 75: Setting Up A New Wlan Using A Wireless Router And A Broadband Modem

    Device Manager 1 Click Start , and then click Control Panel. 2 Click Classic View on the menu on the left side of the Control Panel. 3 Double-click Device Manager. NOTE: The User Account Control window may open. 4 Click Continue on the User Account Control window if it opens. 5 Click the + next to Network adapters to list the utility that manages your wireless network card.
  • Page 76 7 Disconnect the AC adapter cable from your wireless router to ensure that there is no power connected to the router. NOTE: Wait for a minimum of 5 minutes after disconnecting your broadband modem before continuing with the network setup. 8 Insert a network cable into the network (RJ-45) connector on the unpowered broadband modem.
  • Page 77: Connecting To A Wlan

    Verify the type of wireless network card installed in your computer and then search for that name on the Dell™ Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card"...
  • Page 78: Mobile Broadband (Or Wireless Wide Area Network)

    Monitoring the Status of the Wireless Network Card Through Dell QuickSet The wireless activity indicator provides you with an easy way to monitor the status of your computer’s wireless devices. To turn the wireless activity indicator on or off, click the QuickSet icon in the taskbar and select Hotkey Popups.
  • Page 79: Checking Your Dell Mobile Broadband Card

    If the utility is corrupted or deleted from your computer, see the Dell Mobile Broadband Card Utility user’s guide in Windows Help and Support (click Start media that accompanied your card if you purchased it separately from your computer.
  • Page 80: Connecting To A Mobile Broadband Network

    Dell Mobile Broadband Card Utility, see the user's guide available through Windows Help and Support (click Start Help and Support). The user's guide is also available on the Dell Support website at support.dell.com and on the media included with your Mobile Broadband card if you purchased the card separately from your computer.
  • Page 81: Dell Wi-Fi Catcher™ Network Locator

    Wi-Fi network connections. Because the Wi-Fi Catcher Network Locator is disabled and not configured for use when your computer is shipped to you, you must first use Dell QuickSet to enable and configure the switch to control WiFi network connections.
  • Page 82 Setting Up and Using Networks...
  • Page 83: Securing Your Computer

    Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell™ computer. For more information, see the instructions included with the device.
  • Page 84: Fingerprint Reader (Optional)

    For more information, see your Windows documentation. If you forget any of your passwords, contact Dell (see "Contacting Dell" on page 164). For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer.
  • Page 85: If Your Computer Is Lost Or Stolen

    Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you reported the missing computer.
  • Page 86 Securing Your Computer...
  • Page 87: Troubleshooting

    (see "Dell Technical Support Policy (U.S. Only)" on page 173). Start the Dell Diagnostics from your hard drive or from your Drivers and Utilities media (see "Drivers and Utilities Media" on page 13). Troubleshooting...
  • Page 88 If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Troubleshooting ®...
  • Page 89 Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 8 After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 9 Remove your Drivers and Utilities media, and then close the Main Menu window to exit the Dell Diagnostics and restart the computer.
  • Page 90 Dell Diagnostics Main Menu After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. NOTE: It is recommended that you select on your computer. Option Function Test Memory Run the stand-alone memory test...
  • Page 91: Dell Support Center

    Allows you to customize the test by changing the test settings. Dell Support Center The Dell Support Center helps you find the service, support and system-specific information you need. For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com.
  • Page 92: Dell Support 3

    In addition, using your Service Tag, Dell can link you to the most relevant www.dell.com web pages for information about your warranty, ordering accessories and details about installing recommended drivers and downloads.
  • Page 93: Dell Pc Tune-Up

    For more information about Dell Support 3, click the question mark (?) at the top of the Dell Support 3 window. To access Dell Support 3: • Click the Dell Support 3 icon Windows desktop. NOTE: click, or right-click the icon.
  • Page 94: Dell Network Assistant

    2 Click Self Help→ Network / Internet→ Network Management. DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through an Internet connection, diagnose the problem and repair it. The associate works with your permission under your supervision, and you can work with Dell’s associate during the...
  • Page 95: Optical Drive Problems

    M E D I A I S S N A P P E D O N T O T H E S P I N D L E See "Troubleshooting Software — See "Dell Diagnostics" on page 87. — CD-RW and DVD+/-RW drives must receive a —...
  • Page 96: Hard Drive Problems

    NOTE: The modem is an optional feature on this computer. You can purchase an external modem through Dell. Therefore, the steps in this section only apply if you have purchased an external modem. H E C K T H E...
  • Page 97 Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. Click the Start —...
  • Page 98: Error Messages

    For an external mouse, check the cable connection. Enable the Pointing Device option in the system setup program (see "Dell Technical Support Policy (U.S. Only)" on page 173). If the problem persists, contact Dell (see "Contacting Dell" on page 164).
  • Page 99 "Hard Drive" on page 129), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 87).
  • Page 100 E Y B O A R D S T U C K K E Y F A I L U R E cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 87).
  • Page 101 P E R A T I N G S YS T E M N O T F O U N D on page 129). If the problem persists, contact Dell (see "Contacting Dell" on page 164).
  • Page 102 H U T D O W N F A I L U R E — Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 87). I M E D A Y C L O C K L O S T P O W E R corrupted.
  • Page 103: Expresscard Problems

    F Y O U H A V E P R O B L E M S W I T H A Dell or the IEEE 1394 device manufacturer (see "Contacting Dell" on page 164). F Y O U H A V E P R O B L E M S W I T H A N Contact Dell or the IEEE 1394 device manufacturer (see "Contacting Dell"...
  • Page 104: Keyboard Problems

    Fill out the "Diagnostics Checklist" on page 163 as you perform the various checks. NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional.
  • Page 105: Unexpected Characters

    U N T H E K E Y B O A R D D I A G N O S T I C S T E S T S Keyboards tests in the Dell Diagnostics (see "Dell Diagnostics" on page 87). If the tests indicate a defective external keyboard, contact Dell (see "Contacting...
  • Page 106: A Program Stops Responding Or Crashes Repeatedly

    H E C K T H E E L L E D I A menu to access Dell MediaDirect Help. O P L A Y M O V I E S W I T H T H E E L L...
  • Page 107: Other Software Problems

    NOTICE: You cannot reinstall the Dell MediaDirect feature if you voluntarily reformat the hard drive. Contact Dell for assistance (see "Contacting Dell" on page 164). Other software problems H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N •...
  • Page 108: Memory Problems

    E L L I A G N O S T I C S is related to a software problem (see "Dell Diagnostics" on page 87). Memory Problems Fill out the "Diagnostics Checklist" on page 163 as you complete these checks.
  • Page 109: Mobile Broadband (Wireless Wide Area Network [Wwan])

    Dell Mobile Broadband Card Utility. To access the utility, double-click the at the lower-right corner of your screen. If your ExpressCard is not a Dell- branded card, see the manufacturer’s instructions for your card. H E C K N E T W O R K C O N N E C T I O N S T A T U S I N T H E...
  • Page 110: Power Problems

    If the battery status light rapidly flashes amber, the battery may be defective. Contact Dell (see "Contacting Dell" on page 164). H E C K T H E B A T T E R Y T E M P E R A T U R E (32°F), the computer will not start.
  • Page 111: Printer Problems

    O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T protection devices, power strips, and extension cables to verify that the computer turns on.
  • Page 112: Scanner Problems

    Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer. H E C K T H E S C A N N E R D O C U M E N T A T I O N setup and troubleshooting information.
  • Page 113: No Sound From External Speakers

    Ensure that the electrical outlet is working by — Turn off nearby fans, fluorescent lights, — See "Reinstalling Drivers and Utilities" on — See "Dell Diagnostics" on page 87. — Ensure that the headphone — Click or double-click the speaker —...
  • Page 114: Video And Display Problems

    E S T T H E M O U S E C O N T R O L L E R pointer movement) and the operation of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the "Dell Diagnostics" on page 87.
  • Page 115: If The Display Is Difficult To Read

    I D E O D I A G N O S T I C S T E S T S still have a display problem, but the display is not completely blank, run the Video device group in the "Dell Diagnostics" on page 87, then contact Dell (see "Contacting Dell" on page 164).
  • Page 116: If Only Part Of The Display Is Readable

    2 Turn on the computer and the monitor, and then adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell (see "Contacting Dell" on page 164). Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard.
  • Page 117: Identifying Drivers

    Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows Device Driver Rollback...
  • Page 118 Drivers and Utilities disc and click Finish to restart the computer. 4 When you see the Windows desktop, reinsert the Drivers and Utilities disc. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities program displays drivers only for hardware that came installed in your computer.
  • Page 119: Troubleshooting Software And Hardware Problems

    If your computer has a Consumer IR port and you are reinstalling a Consumer IR driver, you must first enable the Consumer IR port in the system setup program (see "Dell Technical Support Policy (U.S. Only)" on page 173) before continuing with the driver installation (see "Reinstalling Drivers and Utilities" on page 117).
  • Page 120: Restoring Your Microsoft ® Windows Vista ® Operating System

    "Using Windows Vista System Restore" on page 121. • Dell Factory Image Restore restores your hard drive to the operating state it was in when you purchased the computer. Dell Factory Image Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer.
  • Page 121: Using Windows Vista System Restore

    NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Creating a Restore Point You can either automatically or manually create a restore point from the Windows Vista Back Up and Restore Center.
  • Page 122 NOTICE: Before you restore the computer to an earlier operating state, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click Start →...
  • Page 123 Restoring the Computer to the Default Factory Configuration The Dell Factory Image Restore option allows you to restore your hard drive back to its original factory configuration as when you first purchased it from Dell. This option appears on Dell computers that were originally pre-installed ®...
  • Page 124: Using The Operating System Media

    The Operating System media provides options for reinstalling Windows. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows unless a Dell technical support representative instructs you to do so.
  • Page 125 4 Restart the computer. When the DELL logo appears, press <F12> immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your computer and try again.
  • Page 126 Troubleshooting...
  • Page 127: Adding And Replacing Parts

    • You have performed the steps in "Turning Off Your Computer" on page 127 and "Before Working Inside Your Computer" on page 128. You have read the safety information in your Dell Product Information Guide. • • A component can be replaced—or if purchased separately—installed by performing the removal procedure in reverse order.
  • Page 128: Before Working Inside Your Computer

    Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.
  • Page 129: Hard Drive

    5 Close the cover, turn the computer over, and place the computer on a flat surface. 6 Slide and click the battery release latch. 7 Slide the battery out of the battery bay. battery 8 Turn the computer top-side up, open the display, and press the power button to ground the system board.
  • Page 130: Removing The Hard Drive

    Dell. NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive (see "Restoring Your Microsoft® Windows Vista® Operating System" on page 120 and "Reinstalling Drivers and Utilities"...
  • Page 131: Replacing The Hard Drive

    5 Install the drivers and utilities for your computer, as needed (see "Reinstalling Drivers and Utilities" on page 117). Returning a Hard Drive to Dell Return your old hard drive to Dell in its original, or comparable, foam packaging. Otherwise, the hard drive may be damaged in transit. foam packaging...
  • Page 132: Hinge Covers And Center Control Cover

    Hinge Covers and Center Control Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).
  • Page 133 1 center control cover hinge cover (2) 5 Ease the center control cover up, and remove the cable that attaches it to the system board. Adding and Replacing Parts...
  • Page 134: Replacing The Hinge Covers And Center Control Cover

    center control cover Replacing the Hinge Covers and Center Control Cover 1 Reconnect the cable that attaches the center control cover to the system board, and snap the center control cover in place. 2 Replace the hinge covers. 3 Turn the computer over and replace the two M2 x 3-mm screws that secure the center control cover to the computer base.
  • Page 135: Keyboard

    Keyboard For more information about the keyboard, see "Using the Keyboard and Touch Pad" on page 43. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).
  • Page 136: Replacing The Keyboard

    M2 x 2-mm screw (2) keyboard tabs (5) plastic securing bar 5 Pull up on the plastic bar that secures the keyboard cable to the system board and remove the keyboard Replacing the Keyboard 1 Slide the keyboard connector into the slot until it clicks and pull down on the plastic bar that secures the keyboard connector to the system board.
  • Page 137: Memory

    Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty. Your computer has two user-accessible SODIMM sockets that can be accessed from the bottom of the computer.
  • Page 138 M2.5 x 5-mm screw NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory module securing clips. 3 Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up. 4 Remove the module from the connector.
  • Page 139: Replacing The Dimm 1 Memory Module

    securing clips (2) Replacing the DIMM 1 Memory Module NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). 1 Align the notch in the module edge connector with the tab in the connector slot.
  • Page 140: Removing The Dimm 2 Memory Module

    To confirm the amount of memory installed in the computer, click Start → Help and Support→ Dell System Information. Removing the DIMM 2 Memory Module The DIMM 2 memory module is located directly above the DIMM 1 memory module on the bottom of the computer.
  • Page 141 M2.5 x 5-mm screw NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory module securing clips. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).
  • Page 142: Replacing The Dimm 2 Memory Module

    4 Remove the module from the connector. securing clips (2) Replacing the DIMM 2 Memory Module NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).
  • Page 143 As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer, click → Help and Support→ Dell System Information. Start notch Adding and Replacing Parts...
  • Page 144: Subscriber Identity Module

    Subscriber Identity Module Subscriber Identity Modules (SIM) identify users uniquely through an International Mobile Subscriber Identity. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Only Cingular and Vodafone need a SIM. Verizon, Sprint, and Telus do not use SIMs.
  • Page 145: Removing A Wlan Card

    Removing a WLAN Card 1 Follow the procedures in "Before You Begin" on page 127. 2 Turn the computer over. 3 Loosen the captive screw on the cover of the mini-card compartment and remove the cover. captive screw Adding and Replacing Parts...
  • Page 146 4 Disconnect the antenna cables from the card. WLAN M2 x 3-mm WLAN Card screw antenna cable connectors (2) 5 Release the card by removing the screw. WLAN 6 Lift the out of its system board connector. WLAN card Adding and Replacing Parts...
  • Page 147: Replacing A Wlan Card

    Replacing a WLAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. NOTICE: To avoid damage to the WLAN card, never place cables under the card. 1 Insert the card connector at a 45-degree angle into the system WLAN...
  • Page 148 3 Loosen the captive screw on the cover of the mini-card compartment and remove the cover. captive screw 4 Disconnect the two antenna cables from the card. WWAN M2 x 3-mm WWAN Card screw antenna cable connectors (2) Adding and Replacing Parts...
  • Page 149: Replacing A Wwan Card

    5 Release the WWAN 6 Lift the WWAN card Replacing a WWAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. NOTICE: To avoid damage to the WWAN card, never place cables under the card.
  • Page 150: Flash Cache Module (Fcm)

    Flash Cache Module (FCM) The FCM is an internal memory card that helps improve the performance of your computer. The FCM card is also known as Intel Turbo Memory and the Intel Flash Cache Logic Chip Mini-card. NOTE: This card is only compatible with the Microsoft Windows Vista™ operating system.
  • Page 151: Replacing The Fcm

    Replacing the FCM NOTICE: Install the FCM in the WWAN or WPAN slot. Do not install an FCM in the WLAN card slot. Doing so may cause damage to your computer. 1 Insert the connector at a 45-degree angle into the system board connector labeled "FCM".
  • Page 152: Replacing The Card

    Replacing the Card 1 Replace the card at an angle to slide it under the securing tabs in the card compartment. 2 Connect the cable to the card. Coin-Cell Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
  • Page 153: Removing The Coin-Cell Battery

    Removing the Coin-Cell Battery 1 Follow the procedures in "Before You Begin" on page 127. 2 Turn the computer over and loosen the three captive screws along with the M2.5 x 5-mm screw. Remove the module cover. 3 Disconnect the coin-cell battery cable from the system board. coin-cell battery 4 Slide the coin-cell battery from under the antenna cables and remove the battery from the computer.
  • Page 154 Adding and Replacing Parts...
  • Page 155: Dell™ Quickset

    • Power management • Display • System information Depending on what you want to do in Dell QuickSet, you can start it by either clicking, double-clicking, or right-clicking the QuickSet icon in the ® ® Microsoft Windows the lower-right corner of your screen.
  • Page 156 Dell™ QuickSet...
  • Page 157: Traveling With Your Computer

    Remove any extraneous items, such as paper clips, pens, and paper, from the keyboard and palm rest and close the display. • Use the optional Dell carrying case to pack the computer and its accessories together safely. • Avoid packing the computer with items such as shaving cream, colognes, perfumes, or food.
  • Page 158: Travel Tips

    • Consider disabling wireless activity on your computer to maximize battery operating time. To disable wireless activity, use the wireless switch (see "Dell Wi-Fi Catcher™ Network Locator" on page 81). • Consider changing your power management options to maximize battery operating time (see "Configuring Power Management Settings"...
  • Page 159: Getting Help

    5 If the preceding steps have not resolved the problem, see "Contacting Dell" on page 164. NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures. NOTE: Dell's Express Service Code system may not be available in all countries.
  • Page 160: Technical Support And Customer Service

    Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 162, and then see "Contacting Dell" on page 164. DellConnect...
  • Page 161: Autotech Service

    "Contacting Dell" on page 164. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.
  • Page 162: Returning Items For Warranty Repair Or Credit

    Service Tag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 163). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be...
  • Page 163 Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...
  • Page 164: Contacting Dell

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 165: Specifications

    Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start select the option to view information about your computer. Processor Processor type L1 cache L2 cache External bus frequency System Information System chipset Data bus width DRAM bus width Processor address bus width...
  • Page 166 ExpressCard (continued) Cards supported ExpressCard connector size 8-in-1 Memory Card Reader 8-in-1 memory card controller 8-in-1 memory card connector Cards supported Memory Memory module connector Memory module capacities Memory type Minimum memory Maximum memory NOTE: In order to take advantage of the dual channel bandwidth capability, both memory slots must be populated and must match in size.
  • Page 167 Ports and Connectors Audio IEEE 1394 Consumer IR Mini-card HDMI connector Network adapter Video Communications Modem: Type Controller Interface Network adapter Wireless Video NOTE: Optional video controller upgrades are available for your computer subject to availability at the time of purchase. To determine the configuration of your computer, see "Determining Your Computer’s Configuration"...
  • Page 168 Video (continued) Video type: Data bus Video controller Video memory LCD interface TV support Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Volume controls Display Type (TrueLife) Dimensions: Height Width Diagonal Maximum resolutions: WXGA Refresh rate Specifications discrete video card...
  • Page 169 Display (continued) Operating angle Luminance Viewing angles: Horizontal Vertical Pixel pitch: WXGA Controls Keyboard Number of keys Layout Touch Pad X/Y position resolution (graphics table mode) Size: Width Height 0° (closed) to 140° 250 min. 300 typ. cd/m² (LED 5 point avg) 200 min.
  • Page 170 Battery Type Dimensions: Depth Height Width Weight Voltage Charge time (approximate) Computer off Operating time Life span (approximate) Temperature range: Operating Storage Coin-cell battery Specifications 9-cell "smart" lithium ion 6-cell "smart" lithium ion 67.6 mm (2.66 inches) (9 cell) 47.5 mm (1.87 inches) (6 cell) 20.4 mm (0.8 inch) 209.9 mm (8.26 inches) 0.48 kg (1.06 lb) (9 cell)
  • Page 171 AC Adapter Types Input voltage Input current (maximum) Input frequency Output current Output power Rated output voltage Dimensions: Height Width Depth Height Width Depth Weight (with cables) 65W (D-Series) 90W (D-Series and E-Series) 100–240 VAC 1.5 A/1.6 A 50–60 Hz 3.9 A (maximum at 4-second pulse) 3.34 A (continuous) 5.62 A (maximum at 4-second pulse)
  • Page 172 AC Adapter (continued) Temperature range: Operating Storage Physical Height Width Depth Weight (with 6-cell battery): Configurable to less than Environmental Temperature range: Operating Storage Relative humidity (maximum): Operating Storage Maximum vibration: Operating Storage Maximum shock: Operating Storage Altitude (maximum): Operating Storage Using a random vibration spectrum that simulates user environment.
  • Page 173: A Appendix

    Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware.
  • Page 174: Definition Of "Third-Party" Software And Peripherals

    Definition of "Third-Party" Software and Peripherals Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, etc). Support for all third-party software and peripherals is provided by the original manufacturer of the product.
  • Page 175: Macrovision Product Notice

    U.S. and foreign patents, including patent numbers 5,315,448 and 6,836,549, and other intellectual property rights. The use of Macrovision's copy protection technology in the product must be authorized by Macrovision. Reverse engineering or disassembly is prohibited. Dell™ XPS™ M1330 PP25L Dell Inc. Worldwide Regulatory Compliance & Environmental...
  • Page 176 Appendix...
  • Page 177: Glossary

    Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACPI —...
  • Page 178 BIOS — basic input/output system — A program (or utility) that serves as an interface between the computer hardware and the operating system. Unless you understand what effect these settings have on the computer, do not change them. Also referred to as system setup. bit —...
  • Page 179 COA — Certificate of Authenticity — The Windows alpha-numeric code located on a sticker on your computer. Also referred to as the Product Key or Product ID. Consumer IR— infrared sensor for Dell Travel Remote. Control Panel — A Windows utility that allows you to modify operating system and hardware settings, such as display settings.
  • Page 180 DIMM — dual in-line memory module — A circuit board with memory chips that connects to a memory module on the system board. DIN connector — A round, six-pin connector that conforms to DIN (Deutsche Industrie-Norm) standards; it is typically used to connect PS/2 keyboard or mouse cable connectors.
  • Page 181 ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.
  • Page 182 Fahrenheit — A temperature measurement scale where 32° is the freezing point and 212° is the boiling point of water. FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDRAM chips and the system.
  • Page 183 hard drive — A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably. heat sink — A metal plate on some processors that helps dissipate heat. hibernate mode — A power management mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer.
  • Page 184 I/O address — An address in RAM that is associated with a specific device (such as a serial connector, parallel connector, or expansion slot) and allows the processor to communicate with that device. IrDA — Infrared Data Association — The organization that creates international standards for infrared communications.
  • Page 185 — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory — A temporary data storage area inside your computer. Because the data in...
  • Page 186 modem — A device that allows your computer to communicate with other computers over analog telephone lines. Three types of modems include: external, PC Card, and internal. You typically use your modem to connect to the Internet and exchange e-mail. module bay —...
  • Page 187 PC Card — A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of PC Cards. PCI — peripheral component interconnect — PCI is a local bus that supports 32-and 64-bit data paths, providing a high-speed data path between the processor and devices such as video, drives, and networks.
  • Page 188 RAM — random-access memory — The primary temporary storage area for program instructions and data. Any information stored in RAM is lost when you shut down your computer. readme file — A text file included with a software package or hardware product. Typically, readme files provide installation information and describe new product enhancements or corrections that have not yet been documented.
  • Page 189 Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
  • Page 190 surge protectors — Prevent voltage spikes, such as those that may occur during an electrical storm, from entering the computer through the electrical outlet. Surge protectors do not protect against lightning strikes or against brownouts, which occur when the voltage drops more than 20 percent below the normal AC-line voltage level. Network connections cannot be protected by surge protectors.
  • Page 191 ® UAC — user account control— Microsoft Windows Vista™ security feature that, when enabled, provides an added layer of security between user accounts and access to operating system settings. UMA — unified memory allocation — System memory dynamically allocated to video.
  • Page 192 video resolution — See resolution. virus — A program that is designed to inconvenience you or to destroy data stored on your computer. A virus program moves from one computer to another through an infected disk, software downloaded from the Internet, or e-mail attachments. When an infected program starts, its embedded virus also starts.
  • Page 193 XGA — extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1024 x 768. ZIF — zero insertion force — A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either the chip or its socket. Zip —...
  • Page 194 Glossary...
  • Page 195: Index

    152 computer crashes, 105-106 restore to previous operating state, 121 slow performance, 97, 107 specifications, 165 stops responding, 105 connecting Mobile Broadband network, 78 contacting Dell, 164 copying CDs general information, 60 helpful tips, 61 how to, 60 Index...
  • Page 196 Drivers and Utilities media, 89 starting from your hard drive, 88 Dell MediaDirect about, 23 problems, 106 Dell support site, 16 DellConnect, 160 Device Driver Rollback, 117 device latch release description, 29 device status lights description, 23...
  • Page 197 67, 69, 71 installing, 68 removing, 69 FCM. See Flash Cache Module Flash Cache Module, 150 hard drive problems, 96 replacing, 129 returning to Dell, 131 hardware Dell Diagnostics, 87 Hardware Troubleshooter, 119 hinge cover removing, 132 icons adjusting the size, 155...
  • Page 198 33 USB, 34 problems blue screen, 106 CD drive, 95 CD-RW drive, 95 computer crashes, 105-106 computer does not start up, 105 computer stops responding, 105 Dell Diagnostics, 87 Dell MediaDirect, 106 drives, 94 DVD drive, 95 error messages, 98...
  • Page 199 hard drive, 96 IEEE 1394 connector, 103 keyboard, 104 lockups, 105 network, 108 power, 110 power light conditions, 110 printer, 111 program crashes repeatedly, 106 program stops responding, 106 programs and Windows compatibility, 106 restore computer to previous operating state, 121 restore operating system to previous state, 120 scanner, 112...
  • Page 200 Dell, 164 support website, 16 System Restore, 120-121 system setup program commonly used options, 38 screens, 38 viewing, 38 taskbar QuickSet icon, 155 telephone numbers, 164 toolbars adjusting the size, 155 touch pad, 45 cleaning, 41 customizing, 46...
  • Page 201 Windows Vista Program Compatibility wizard, 106 reinstalling, 121 System Restore, 120-121 Windows Easy Transfer wizard, 33 wireless turning activity on and off, 155 wizards Program Compatibility wizard, 106 Windows Easy Transfer, 33 WLAN, 145 installing Mini-Card, 144 WWAN installing, 147 See Mobile Broadband Index...
  • Page 202 Index...

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