Before You Call - Dell Latitude D630 User Manual

Before You Call

NOTE:
telephone system direct your call more efficiently. You may also be asked for your Service Tag (located
on the back or bottom of your computer).
Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 139). If
possible, turn on your computer before you call Dell for assistance and call from a telephone at or
near the computer. You may be asked to type some commands at the keyboard, relay detailed
information during operations, or try other troubleshooting steps possible only at the computer
itself. Ensure that the computer documentation is available.
CAUTION:
Information Guide.
138
Getting Help
Have your Express Service Code ready when you call. The code helps Dell's automated-support
Before working inside your computer, follow the safety instructions in your Product