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Dell EMC Data Domain DD9300 System
Installation Guide
September 2020
Rev. 02

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Summary of Contents for Dell EMC Data Domain DD9300

  • Page 1 Dell EMC Data Domain DD9300 System Installation Guide September 2020 Rev. 02...
  • Page 2 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
  • Page 3: Table Of Contents

    Contents Figures............................5 Tables............................7 Chapter 1: Introduction and Preparation..................8 Document purpose................................8 Tools and supplies needed..............................8 Safety information................................9 Working with a portable lift............................. 10 Adjusting the arms for a frontal lift......................... 10 Reconfiguring the lift with the Voyager kit......................11 Chapter 2: Install the System in the Rack..................
  • Page 4 Connecting the HA interconnect........................... 61 Installing the front bezel..............................61 Connect data cables................................61 Power on all systems................................62 Chapter 5: Configure System for Use..................63 Enable administrative communication.......................... 63 Accepting the End User License Agreement......................64 Run the configuration wizard............................64 Configuring the network............................64 Configuring additional system parameters......................66 Configure HA..................................
  • Page 5: Figures

    Figures Warning about lifting the system........................... 9 Adjusting the lift arm bar to just under 17 inches....................11 Reconfiguring the portable lift with the Voyager conversion kit..............12 Warning about lifting the system..........................13 Cable management assembly (CMA)........................14 Warning about lifting the system..........................16 Service tag (components removed for clarity)....................
  • Page 6 18"-22" marking................................ 42 26"-30" Marking...............................42 30"-34" Marking...............................43 Rail installation................................44 Removing shipping tape............................45 Securing a rail with a single screw........................46 Location of securing screws and alignment pins..................... 46 Nutbar installation (Left nutbar shown)......................47 DD9300 with ES30 shelves, single node, DD Cloud Tier, or ER..............51 DD9300 with ES30 shelves, HA or HA with DD Cloud Tier................
  • Page 7: Tables

    Tables rail kit..................................22 Pins for third-party racks............................27 Truss head screws..............................33 Pins for third-party racks............................43 Parts list..................................44 Parts list..................................46 List of parts used in nutbar installation illustration..................47 DD9300 with ES30 cabling instructions......................50 DD9300 with ES30 primary node cabling instructions..................51 DD9300 with ES30 standby node cabling instructions..................
  • Page 8: Chapter 1: Introduction And Preparation

    (factory-racked) or as separate components to install in an existing rack at the site (field-installed). This guide provides instructions for both types of installation. This document is intended for customers or Dell EMC Support personnel who are qualified to install PowerProtect systems. Field-installed systems To install PowerProtect systems in an existing rack at the customer site, follow all the instructions in this document to rack, cable, and configure the system.
  • Page 9: Safety Information

    ○ Torx T10 ● Flashlight ● Needle nose pliers ● Diagonal wire cutters (for cutting tie wraps) ● 2 GB or greater USB flash memory drive ● Tie wraps (4 in. and 8 in.) ● (recommended) Roll of 5/8 inch Velcro cable tie material (3M Scotchmate SJ-3401 or similar) Safety information CAUTION: ●...
  • Page 10: Working With A Portable Lift

    Working with a portable lift If you are installing the shelf with all field replaceable units (FRUs) removed, you can install the shelf without using a lift. If you need to install the shelf with FRUs onboard, use a portable lift. Service personnel generally use the portable lift manufactured by Alum-A-Lift.
  • Page 11: Reconfiguring The Lift With The Voyager Kit

    <17” CL4900 Figure 2. Adjusting the lift arm bar to just under 17 inches Reconfiguring the lift with the Voyager kit About this task If you are using the Alum-A-Lift to install or remove components above 49 inches (28U) from the floor, use the single (lower) mast configuration with the Voyager conversion kit and support table.
  • Page 12: Reconfiguring The Portable Lift With The Voyager Conversion Kit

    CL5422 Figure 3. Reconfiguring the portable lift with the Voyager conversion kit Introduction and Preparation...
  • Page 13: Chapter 2: Install The System In The Rack

    Install the System in the Rack Topics: • Unpack the system • Rails and cable management assembly • Identify the rack location to install the system • Install the rails • Install the system into a rack • Installing the cable management assembly •...
  • Page 14: Identify The Rack Location To Install The System

    Figure 5. Cable management assembly (CMA) Identify the rack location to install the system Identify the designated location for the system controller or controllers in the rack. ● When using systems with ES30 shelves: ○ The designated location for a single node, or the primary node of an HA pair is U13-U14 in rack 1. ○...
  • Page 15: Install The System Into A Rack

    2. At the front of the cabinet, insert the two adaptors on the front of the rail into the correct holes in the 2U space. 3. Insert one screw into the lower hole to hold the front of the rails in place. Do not fully tighten the screw at this time. NOTE: An 18-inch screwdriver (minimum) is required to install the screw into the rear of the rails.
  • Page 16: Warning About Lifting The System

    Figure 6. Warning about lifting the system CAUTION: ● The system controller should be installed in the pre-defined location for the system controller in the rack to comply with Data Domain rack mounting guidelines. ● Do not apply AC power to the system controller until all expansion shelves and cables are installed. ●...
  • Page 17 Install the System in the Rack...
  • Page 18: Service Tag (Components Removed For Clarity)

    4. Check the PSNT label in the slot just beneath the power supply at the rear of the chassis. Figure 7. Service tag (components removed for clarity) 1. Service tag bracket 2. Locking tab 3. Service tag Install the System in the Rack...
  • Page 19: Installing The Cable Management Assembly

    Installing the cable management assembly Installing a cable management assembly (CMA) can help keep the system neat and organized. Steps 1. Align and insert the CMA tabs in the tongues on the rails and align the plunger in the hole of the mounting rail on both sides. 2.
  • Page 20: Installing The Expansion Shelves Into The Racks

    Installing the expansion shelves into the racks CAUTION: ● Data Domain systems are heavy. Always use two people or a mechanical lift to move and install a Data Domain system. Use caution to install the expansion shelves. ● Ensure that each rack is securely anchored to prevent tipping. 1.
  • Page 21: Chapter 3: Install The Disk Shelves In The Rack

    Install the Disk Shelves in the Rack Topics: • Remove filler panels • Install an ES30 or FS15 shelf into the rack • Install a DS60 shelf into the rack Remove filler panels The front space into which you will install the shelf is usually covered by a filler panel. If one or more filler panels cover the space where you want to install the shelf, use this procedure to remove each panel.
  • Page 22: Rail Kit

    Rail kit One of each of these items is included with each shelf. Table 1. rail kit Rail kit Rack depth Slide Rail Kit, 20.5-34 inches (52-86.4 cm) Rail Adapter Kit Supports racks to a depth of 36 inches (91.4 cm) and supports racks with threaded holes.
  • Page 23: Adjusting For Various Rack Types

    Adjusting for various rack types The standard rail components can accommodate racks with square or untapped round holes with a depth of 24 inches to 34 inches. Using the rail adapter hardware, the following additional rack mounting types and depths can be accommodated: ●...
  • Page 24 3. (M6 or 12/24 tapped holes racks only) Attach clip nuts. Slide two clip nuts onto the front bracket assembly at the top and bottom positions. 4. Determine the vertical position in the rack at each rack post where the rails are to be installed. The top-most mounting hole for a particular rack unit (RU) mounting position is typically identified by a mark or hole.
  • Page 25: Installing The Shelf On The Rails

    Figure 12. Attaching the rail to the rack NOTE: To secure the rail adapter hardware nuts, you may need to use the supplied wrench or pliers to tighten the nuts. 6. Repeat step 5 for the second rail. 7. After installing both rails, ensure that they are level with one another. Installing the shelf on the rails About this task WARNING:...
  • Page 26: Install A Ds60 Shelf Into The Rack

    When the enclosure slides to the back of the cabinet, the rear tabs on the rails insert into the two notches in the rear of the enclosure. The tabs secure and support the rear of the enclosure (Rail tabs securing the rear of the enclosure on page 26).
  • Page 27: Installing Rails

    1. Locate the 4U high cabinet space designated for the shelf. 2. Adjust rail length if required. 3. The rails are shipped with M5 adapters, which fit into the Dell EMC NEMA channels. For Dell EMC racks, proceed to step 4. For third-party racks, proceed as follows: a.
  • Page 28: Rail Installation

    Figure 16. Rail installation a. Align the right rail with the lower U of the allotted 4U space. NOTE: Each of the rail alignment pins must be located in the middle holes of the bottom two U spaces of the 4U space.
  • Page 29: Installing The Right Rail To The Rear Channel

    7. On both left and right rail assemblies, install a single long screw between the rail posts in the upper screw hole to secure the rails as follows: a. For Dell EMC racks or racks that do not have threaded holes, insert a single M5 screw into the larger of the two screw holes.
  • Page 30: Installing The Shelf Onto The Rails

    Installing the shelf onto the rails Prerequisites If you are installing an empty shelf (all FRUs removed), you can install the chassis without using a lift. If the shelf is populated with FRUs before installation, you must use a portable lift. Working with a portable lift on page 10 provides more information.
  • Page 31: Sliding The Shelf Chassis Into The Rails

    CL5431 Figure 19. Sliding the shelf chassis into the rails NOTE: You might need to release sagging tension on the shelf by pulling the lift arms and tray up slightly. 4. Unlock the casters by lifting the locking tabs, as shown in the following figure, and carefully slide the shelf into the cabinet as far as the lift allows.
  • Page 32: Inserting And Securing The Top Cover And Shelf

    CL5423 Figure 21. Locking the casters 6. Remove the securing strap by pulling up on the retaining key and pull the ratchet handle upwards as needed, as shown in the following figure. CL5430 Figure 22. Removing the straps 7. Carefully push the shelf off the lift arms/tray and into the cabinet. CAUTION: Make sure to leave the lift under the chassis until the shelf is safely balanced and secured within the cabinet.
  • Page 33: Inserting And Securing The Shelf To The Cabinet (Shoulder Screw Configuration)

    Steps 1. For Dell EMC racks, use the orange shelf latch handles to push the shelf completely into the cabinet. Align the two semi- captive M5 shoulder screws on each side with the mounting holes on the cabinet. Thread the shoulder screws into the mounting holes and finger-tighten the shoulder screws.
  • Page 34: Removing Semi-Captive Screws

    If the shelf is being installed into a Dell EMC rack, secure the top cover to the rack using M5 truss head screws from the kit. Tighten the screws until they are finger tight.
  • Page 35: Cable Management Tray Installation (Underneath)

    3. To secure the top cover using a top cover with semi-captive screws, do the following: ● For a Dell EMC rack, align the semi-captive screws with the mounting hole in the cabinet and thread the screw into the mounting hole.
  • Page 36: Blue Tab On Rail Must Be Pushed In

    NOTE: This procedure describes the installation of the 1U cable management tray into a standard Dell EMC rack. For third- party racks, use the additional hardware that comes with the 1U cable management arm to install the rails as necessary.
  • Page 37: Installing And Securing The Rails-Front

    CL5495 Figure 29. Installing and securing the rails—front CL5518 Figure 30. Installing and securing the rails—rear 2. Align the flanges on the inside the mounting holes of the rack. Adjust the rails to the fit the rack you are using. Insert the two adapters on the rail into the mounting holes, in both the front and the rear of the rails.
  • Page 38: Spring Clips-Push Up To Release Tray

    3. Orient the tray so that the UP arrow is pointed up and the end of the tray that is labeled FRONT is to the front of the rack. Slide the tray into the rails until it locks into place with an audible click. To release the tray, press the spring clips up and pull the tray towards the front of the rack.
  • Page 39: Attaching Cable Chains To Tray

    outside cable runs connect to the rack, while the two inside cable runs connect to the shelf. Once the cables are installed, close the lids, making sure that they are snapped shut. CL5522 Figure 35. 1-Inch graduation label 6. Align the lids of the cable chains so the lids are facing up and the hinges are all facing each other. Arrange the two cable chains so that they form a "U"...
  • Page 40: Installing The Chassis Bracket

    CL5499 Figure 38. Installing the chassis bracket 9. Place the chassis bracket over the center rail of the cable tray. Clip the free end of the cable chains to the center flange on the chassis bracket. Figure 39. Installing the bezel 10.
  • Page 41: Screw And Nut Placements

    Third-party rack installation Follow these best practice guidelines to ensure an orderly installation: ● Third-party racks might have PDUs which face into the rack. This can cause interference between the shelf and/or rear CMAs. Carefully plan and route cables to minimize any interference. It might be necessary to use a type of PDU that is mounted in the main rack area.
  • Page 42 4. Move to the front of the rail and align the mounting slots with the mounting holes near the front of the rail. CL5501 Figure 41. 18"-22" marking 5. Slide the inner rail mechanism to the front of the rail until the 18"-22" mark is visible. If the inner mechanism is locked, depress the leaf spring and press the rail locking mechanism to free it.
  • Page 43 Installing the rails in a third-party rack The rails are shipped with 6.8 mm adapters that are designed to fit into the NEMA channels of the Dell EMC rack. For third- party racks, the 6.8 mm adapters must be removed and replaced with rail pins that fit the hole-types in the third-party rack.
  • Page 44: Rail Installation

    Table 5. Parts list Image # Description Part number Shelf rail location in 4U space Universal Rail Pins (see previous table for Part of PN 106-569-300 and 106-529-209 details) Shelf rails (2 each/kit) for each node PN 106-569-300 and 106-529-209 Figure 44.
  • Page 45: Removing Shipping Tape

    Steps 1. Remove the 6.8 mm adapters and replace them with the appropriate hardware from the kit: a. Using a flat-bladed screwdriver, remove the two 6.8 mm adapters from the adapter mounting block on the rails. b. Select the correct adapters from the hardware kit and install the adapters into the adapter mounting block. 2.
  • Page 46: Securing A Rail With A Single Screw

    CL5376 Figure 46. Securing a rail with a single screw ● If you are installing the rails in a rack that has threaded holes, insert an M4 screw into the smaller of the two center screw holes at both the front and the rear of the rail. The screw is smaller and will pass through the threaded hole in the NEMA racks.
  • Page 47: Nutbar Installation (Left Nutbar Shown)

    Table 7. List of parts used in nutbar installation illustration Image # Description Part number Nutbar location in 4U space 1 ea Nutbars: (Left: 051-000-357), (Right: 051-000-356) Rail location in the 4U space Rail bracket alignment pins Nutbar alignment pins Part of PN 051-000-357 and PN 051-000-356 Nutbar M5 securing screws, black PN 036-709-013...
  • Page 48 Steps 1. At the front of the rack, align and install the left nutbar (051-000-357) directly above the rail assembly. 2. Secure the nutbar with two M5 securing screws, one above the top alignment pin and one below the lower alignment pin. 3.
  • Page 49: Chapter 4: Connect Cables And Power On

    Connect Cables and Power On Topics: • Connecting ES30 shelves • Connecting DS60 shelves • Connecting the HA interconnect • Installing the front bezel • Connect data cables • Power on all systems Connect Cables and Power On...
  • Page 50: Connecting Es30 Shelves

    Connecting ES30 shelves The cabling diagrams in this section show maximum configurations. Not all systems will have all the disk shelves shown in the diagrams. Add shelf-to-shelf cables between shelves in a loop and to the controller as shown in the diagrams. 1.
  • Page 51: Dd9300 (Ha Or Ha With Dd Cloud Tier)

    Figure 49. DD9300 with ES30 shelves, single node, DD Cloud Tier, or ER DD9300 (HA or HA with DD Cloud Tier) DD9300 systems supports a maximum of 28 shelves, divided into four sets of seven shelves. NOTE: For configurations of 16 SAS shelves or less, do not exceed four shelves per set. Table 9.
  • Page 52: Dd9300 With Es30 Standby Node Cabling Instructions

    Table 9. DD9300 with ES30 primary node cabling instructions (continued) String I/O - Port Shelf Port Length (Loop) I/O 2 - Port 2 A controller HOST port of the highest number shelf in V2 I/O 7 - Port 1 B controller HOST port of shelf V3.1 I/O 2 - Port 1 A controller HOST...
  • Page 53: Dd9300 With Es30 Shelves, Ha Or Ha With Dd Cloud Tier

    Figure 50. DD9300 with ES30 shelves, HA or HA with DD Cloud Tier Connect Cables and Power On...
  • Page 54: Connecting Ds60 Shelves

    Connecting DS60 shelves The cabling diagrams in this section show maximum configurations. Not all systems will have all the disk shelves shown in the diagrams. Add shelf-to-shelf cables between shelves in a loop and to the controller as shown in the diagrams. 1.
  • Page 55: Dd9300 With Ha

    Figure 51. DD9300 with DS60 shelves DD9300 with HA DD9300 with HA Table 12. DD9300 with DS60 primary node cabling instructions String I/O - Port Shelf Port Length (Loop) I/O 7 - Port 0 A controller port 0 of shelf V1.1 I/O 2 - Port 0 B controller port 0 of the highest number shelf in V1 Connect Cables and Power On...
  • Page 56: Dd9300 With Ds60 Standby Node Cabling Instructions

    Table 12. DD9300 with DS60 primary node cabling instructions (continued) String I/O - Port Shelf Port Length (Loop) I/O 7 - Port 1 A controller port 0 of shelf V2.1 I/O 2 - Port 1 B controller port 0 of the highest number shelf in V2 I/O 7 - Port 2 A controller port 0 of shelf V3.1 I/O 2 - Port 2...
  • Page 57: Dd9300 With Dd Cloud Tier Or Ha And Dd Cloud Tier

    Figure 52. DD9300 with DS60 shelves, HA DD9300 with DD Cloud Tier or HA and DD Cloud Tier Table 14. DD9300 with DS60 DD Cloud Tier or HA and DD Cloud Tier primary node cabling instructions String I/O - Port Shelf Port Length (Loop)
  • Page 58: Dd9300 With Ds60 Dha And Dd Cloud Tier Standby Node Cabling Instructions

    Table 14. DD9300 with DS60 DD Cloud Tier or HA and DD Cloud Tier primary node cabling instructions (continued) String I/O - Port Shelf Port Length (Loop) I/O 2 - Port 1 B controller port 0 of the highest number shelf in V2 I/O 7 - Port 2 A controller port 0 of shelf V3.1 I/O 2 - Port 2...
  • Page 59: Dd9300 With Erso

    Figure 53. DD9300 with DS60 shelves, DD Cloud Tier or HA and DD Cloud Tier DD9300 with ERSO Table 16. DD9300 with DS60 ERSO String I/O - Port Shelf Port Length (Loop) I/O 7 - Port 0 A controller port 0 of shelf V1.1 I/O 2 - Port 0 B controller port 0 of the highest number shelf in V1 I/O 7 - Port 1...
  • Page 60: Dd9300 With Ds60 Shelves, Erso

    Table 16. DD9300 with DS60 ERSO (continued) String I/O - Port Shelf Port Length (Loop) I/O 2 - Port 1 B controller port 0 of the highest number shelf in V2 I/O 7 - Port 2 A controller port 0 of shelf V3.1 I/O 2 - Port 2 B controller port 0 of the highest number shelf in V3 I/O 7 - Port 3...
  • Page 61: Connecting The Ha Interconnect

    Connecting the HA interconnect About this task The HA interconnect consists of a 10 GbE I/O module in slot 1 of each node in the HA pair. This connection between the two nodes provides the standby node with the information needed to fail over if the active node suffers a failure, and maintain the connections to hosts and clients after the failover is complete.
  • Page 62: Power On All Systems

    Power on all systems NOTE: Power on all expansion shelves first before powering on the controller. 1. Connect power cables to each expansion shelf receptacle and attach the retention clips. 2. Provide power to power on each expansion shelf. The shelves power on when plugged in. Ensure that each shelf power cable is connected to a different power source.
  • Page 63: Chapter 5: Configure System For Use

    Configure System for Use Topics: • Enable administrative communication • Accepting the End User License Agreement • Run the configuration wizard • Configure HA Enable administrative communication For HA pairs, administrative communication must be enabled on both nodes. The administrative interfaces are located on the management module on the rear of the chassis. These interfaces are for management network traffic only.
  • Page 64: Accepting The End User License Agreement

    Accepting the End User License Agreement The first time you log in to a Data Domain system, the End User License Agreement (EULA) is displayed. At the end of the EULA, you are prompted to accept it: Press any key then hit enter to acknowledge the receipt of EULA information NOTE: The customer must accept the EULA.
  • Page 65 4. Enter the DNS (Domain Name System) domain name; for example, yourcompany.com. Or accept the domain name, if the system was able to discover it. Domainname Enter your DNS domainname []: 5. Enable and configure each Ethernet interface. Accept or decline DHCP for each interface. If the port does not use DHCP to discover network parameters automatically, enter the information manually.
  • Page 66: Configuring Additional System Parameters

    eth6c down eth6d down eth8a down eth8b down eth8c down eth8d down ----- ------- ------- ---- ------------------------------------ --------------- ---- ------------------ Do you want to save these settings (Save|Cancel|Retry): Configuring additional system parameters About this task Most installations would benefit from the configuration of a few additional system parameters, provided in this section for convenience.
  • Page 67: Configure Ha

    # autosupport send your.email@emc.com OK: Message sent. Configure HA Prerequisites ● The HA interconnect between both nodes is connected. NOTE: Connecting the HA interconnect on page 61 describes how to cable the HA interconnect. ● The data connections on both nodes are connected. About this task Configure the two nodes as an HA pair.
  • Page 68 5. Turn off DHCP for each port used for the HA interconnect on both nodes. Run the following command: net config <HA-interconnect-port> dhcp off 6. On the primary node, create the HA pairing. NOTE: ● Specify the hostname or the IP address of the standby node. ●...

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