Installation Guide
Points of Contact
For further assistance with a Western Digital product, contact Western Digital Datacenter Platforms technical
support. Please be prepared to provide the following information: part number (P/N), serial number (S/N),
product name and/or model number, and a brief description of the issue.
Email:
support@wdc.com
Website:
https:/ /portal.wdc.com/Support/s/
1.1 Product Label Information
The following product information is required for technical support requests:
• Part Number (P/N)
• Serial Number (S/N)
• Product Name and/or Model Number (MODEL)
This information may be found on the product label, which is affixed to an exterior, non-removable surface of
the chassis. The following is an example label with the applicable information fields highlighted:
Points of Contact
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