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Consumption (page December 2017 Revision 1.2 • Added active cable support • Added a note regarding single IOMs in SATA TLAs. See Ultrastar Data102 Description (page 2) • Updated the Non-Op altitude specification. See Non- Operational Altitude (page • Correct the packaging images to show the two CMA boxes that come in the accessory tray.
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Revision History Date Revision Comment March 2019 Revision 1.7 Updated the following sections: • Ultrastar Data102 Installation Procedure (page 40) • Ultrastar Data102 Installation Procedure (page 40) May 2019 Revision 1.8 Updated the Ultrastar Data102 Installation Procedure (page 40) July 2019 Revision 1.9...
5601 Great Oaks Parkway San Jose, CA 95119 Long Live Data™ is a trademark of Western Digital, Inc. and its affiliates in the United States and/or other countries. Western Digital trademarks are authorized for use in countries and jurisdictions in which Western Digital has the right to use, market and advertise the brands.
Points of Contact Points of Contact For further assistance with a Western Digital product, contact Western Digital Datacenter Platforms technical support. Please be prepared to provide the following information: part number (P/N), serial number (S/N), product name and/or model number, and a brief description of the issue.
Western Digital Overview This section provides a high level overview of the features of the Ultrastar Data102. In This Chapter: - Ultrastar Data102 Description....... 2 - Ultrastar Data102 Layout....... 2 - Ultrastar Data102 Specification Summary............4 - Ultrastar Data102 Rack Requirements..5...
• Supports up to 3m passive SAS cables (limited to 3m or less) or active cables (any length) • Supports High line (220-240 VAC) Input Power 1.2 Ultrastar Data102 Layout * SATA based models will only include 1 IOM...
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Table 1: Front and Rear Component Identification Number Component Enclosure Handles CMAs CMA Tray Rear Fans PSUs Chassis Cover Rear Cover Alignment Brackets Rails The following is an image of the layout of the major system components inside the Ultrastar Data102.
1. Overview Installation Guide 1.3 Ultrastar Data102 Specification Summary Figure 4: Component Layout 1.3 Ultrastar Data102 Specification Summary Table 2: Environmental Specification Specification Non-Operational Operational Temperature -40°C to 70°C 5°C to 35°C Temperature Gradient 30°C per hour max 20°C per hour max Temperature De-rating 1°C per 300m above 3000m...
PSU Efficiency 80 PLUS Platinum Caution: The Ultrastar Data102 can only be plugged into highline. If the unit is plugged into lowline, the PSU will report a "Critical" state when status pages are queried using SES. In this case, the enclosure will power up, but the drives will not. The enclosure will remain in low- power mode.
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1.4 Ultrastar Data102 Rack Requirements The Ultrastar Data102 is designed to be installed into a rack that meets the EIA-310 standard at a minimum 1181-1197 mm (46.5in. - 47.13in.) of usable rack space, frame to frame. The vertical rack rails must be set between 812.8mm - 914.4mm / 32 in.
1.4.1 Compatible Rack Hardware Configuration The following table(s) list the approved rack hardware configurations for the Ultrastar Data102: Table 7: Compatible Hardware Configuration 1 PDU Mounting...
1. Overview Installation Guide 1.5 List of Compatible Drives PDU Mounting Additional Mounting Parameter Rack PDU (Vertical) Bracket Bracket Hardware Quantity 1 rack Varies 1.5 List of Compatible Drives Compatible Drives Table 11: HDD w/ 3.5 in drive carrier Drive Type Interface...
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1. Overview Installation Guide 1.5 List of Compatible Drives Drive Type Interface Sector Size Encryption Volume Part Number Western Digital® Ultrastar® DC SAS 12Gb/s TCG-FIPS 1EX1852 HC310 w/ 3.5 in. drive carrier Western Digital® Ultrastar® DC SAS 12Gb/s 512e 1EX1185 HC310 w/ 3.5 in.
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1. Overview Installation Guide 1.5 List of Compatible Drives Drive Type Interface Sector Size Encryption Volume Part Number Western Digital® Ultrastar® DC SAS 12Gb/s 512e 1EX1223 HC320 w/ 3.5 in. drive carrier Western Digital® Ultrastar® DC SAS 12Gb/s 512e 1EX1222 HC320 w/ 3.5 in.
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1. Overview Installation Guide 1.5 List of Compatible Drives Drive Type Interface Sector Size Encryption Volume Part Number Western Digital® Ultrastar® DC SAS 12Gb/s 512e 10TB 1EX2436 HC330 w/ 3.5 in. drive carrier Western Digital® Ultrastar® DC SAS 12Gb/s 512e TCG-FIPS 10TB 1EX2437...
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1. Overview Installation Guide 1.5 List of Compatible Drives Drive Type Interface Sector Size Encryption Volume Part Number Western Digital® Ultrastar® DC SAS 12Gb/s 512e 10TB 1EX0487 HC510 w/ 3.5 in. drive carrier Western Digital® Ultrastar® DC SAS 12Gb/s 512e 10TB 1EX0486 HC510...
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1. Overview Installation Guide 1.5 List of Compatible Drives Drive Type Interface Sector Size Encryption Volume Part Number Western Digital® Ultrastar® DC SAS 12Gb/s 12TB 1EX1005 HC520 w/ 3.5 in. drive carrier Western Digital® Ultrastar® DC SAS 12Gb/s TCG-FIPS 12TB 1EX1339 HC520 w/ 3.5 in.
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1. Overview Installation Guide 1.5 List of Compatible Drives Drive Type Interface Sector Size Encryption Volume Part Number Western Digital® Ultrastar® DC SATA 6Gb/s 512e 12TB 1EX1014 HC520 w/ 3.5 in. drive carrier Western Digital® Ultrastar® DC SAS 12Gb/s 14TB 1EX1788 HC530 w/ 3.5 in.
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Table 12: SSD w/ 3.5 in to 2.5 in drive carrier Part Drive Type Interface Drive Writes Encryption Volume Number Western Digital® Ultrastar® SS200 SAS 12Gb/s RI-3DW/D 400GB 1EX1291 w/ 3.5 in to 2.5 in drive carrier Western Digital® SSD SAS 12Gb/s RI-3DW/D 400GB 1EX1293...
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Part Drive Type Interface Drive Writes Encryption Volume Number Ultrastar® SS200 w/ 3.5 in to 2.5 in drive carrier Western Digital® Ultrastar® SS200 SAS 12Gb/s RI-3DW/D 400GB 1EX1315 w/ 3.5 in to 2.5 in drive carrier Western Digital® Ultrastar® SS200...
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1.5 List of Compatible Drives Part Drive Type Interface Drive Writes Encryption Volume Number w/ 3.5 in to 2.5 in drive carrier Western Digital® Ultrastar® SS530 SAS 12Gb/s ME-10DW/D 400GB 1EX2013 w/ 3.5 in to 2.5 in drive carrier Western Digital® Ultrastar® SS530...
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Ultrastar® SS530 SAS 12Gb/s RI-1DW/D 960GB 1EX2033 w/ 3.5 in to 2.5 in drive carrier Western Digital® Ultrastar® SS530 SAS 12Gb/s RI-1DW/D 960GB 1EX2093 w/ 3.5 in to 2.5 in drive carrier Western Digital® SSD SAS 12Gb/s RI-3DW/D 1.6TB 1EX1303...
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Part Drive Type Interface Drive Writes Encryption Volume Number Ultrastar® SS200 w/ 3.5 in to 2.5 in drive carrier Western Digital® Ultrastar® SS200 SAS 12Gb/s RI-3DW/D 1.6TB 1EX1304 w/ 3.5 in to 2.5 in drive carrier Western Digital® Ultrastar® SS200...
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1.5 List of Compatible Drives Part Drive Type Interface Drive Writes Encryption Volume Number w/ 3.5 in to 2.5 in drive carrier Western Digital® Ultrastar® SS530 SAS 12Gb/s ME-10DW/D 1.6TB 1EX2016 w/ 3.5 in to 2.5 in drive carrier Western Digital® Ultrastar® SS530...
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Ultrastar® SS530 SAS 12Gb/s RI-1DW/D 7.68TB 1EX2039 w/ 3.5 in to 2.5 in drive carrier Western Digital® Ultrastar® SS530 SAS 12Gb/s RI-1DW/D 7.68TB 1EX2096 w/ 3.5 in to 2.5 in drive carrier Western Digital® SSD SAS 12Gb/s RI-1DW/D 15.36TB 1EX2040...
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Part Drive Type Interface Drive Writes Encryption Volume Number Ultrastar® SS530 w/ 3.5 in to 2.5 in drive carrier Western Digital® Ultrastar® SS530 SAS 12Gb/s RI-1DW/D 15.36TB 1EX2041 w/ 3.5 in to 2.5 in drive carrier Western Digital® Ultrastar® SS530...
Learn about the Regulatory, Safety, and Electromagnetic standards for which this product is compliant. The following chapter describes the Regulatory Statement of Compliance, Safety Compliance, and Electromagnetic Compatibility Agency Requirements for the Ultrastar Data102. In This Chapter: - Restricted Access Location......25 - Safety Compliance........25 - Electromagnetic Compatibility (EMC) Class A Compliance..........25...
2.1 Restricted Access Location 2.1 Restricted Access Location The Ultrastar Data102 is intended for installation in a server room or computer room where at least one of the following conditions apply: • access can only be gained by service persons or by users who have been instructed about the restrictions applied to the location and about any precautions that shall be taken and/or •...
2. Disclaimers Installation Guide 2.4 Country Certifications • EN 61000-4-3 Radiated Immunity • EN 61000-4-4 EFT • EN 61000-4-5 Surge • EN 61000-4-6 RF Common Mode • EN 61000-4-8 Power Frequency Magnetic Field • EN 61000-4-11 Voltage Dips and Interruptions 2.4 ...
Western Digital Safety The following chapter provides safety and regulatory information for the Ultrastar Data102. In This Chapter: - Electrostatic Discharge....... 28 - Optimizing Location........28 - Power Connections........28 - Power Cords..........28 - Rackmountable Systems......29 - Safety and Service........29...
3.1 Electrostatic Discharge CAUTION Electrostatic discharge can harm delicate components inside Western Digital products. Electrostatic discharge (ESD) is a discharge of stored static electricity that can damage equipment and impair electrical circuitry. It occurs when electronic components are improperly handled and can result in complete or intermittent failures.
3.5 Rackmountable Systems CAUTION Always install rack rails and storage enclosure according to Ultrastar Data102 product documentation. Follow all cautions, warnings, labels, and instructions provided within the rackmount instructions. Reliable grounding of rack-mounted equipment should be maintained.
3. Safety Installation Guide 3.7 Safety Warnings and Cautions The power supply in this product contains no user-serviceable parts. Do not open the power supply. Hazardous voltage, current and energy levels are present inside the power supply. Return to manufacturer for servicing.
4.1 Ultrastar Data102 Packaging Overview Figure 6: Packaging Layout The Ultrastar Data102 packaging consists of three layers of packaging: The accessory tray is on top, the enclosure chassis box is in the middle, and the drive assemblies are on the bottom. The accessory tray contains three cartons, two for the CMA assembly and one for the rails, as well as plastic bags that contain all necessary hardware listed below in the tables and the included cables.
7 with 14 drives per container, 1 with 4 drives. 102 Drive assemblies total 4.2 Ultrastar Data102 Unpacking Procedure Step 1 : Make sure that all of the necessary equipment is available, including any equipment necessary to support the enclosure during installation. To verify the list of necessary equipment, see:...
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4. Packaging Installation Guide 4.2 Ultrastar Data102 Unpacking Procedure Figure 7: Top Cap and Sleeve Removal Step 4 : Open the rail box and remove the two rail assemblies. Set them aside.
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4. Packaging Installation Guide 4.2 Ultrastar Data102 Unpacking Procedure Figure 8: Accessory Tray Step 5 : Open the CMA box and remove the CMA arm(s) and cross-bar. Set them aside. Step 6 : Open the chassis box and remove the top cushions, on the front and rear of the chassis.
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The chassis weight without drives is 32.34 kg / 71.3 lbs. Step 8 : Open the HDD boxes and verify their contents. Depending on the version of the Ultrastar Data102 being unpacked, they should contain 14 drives in the form of HDDs, SSDs, or blanks. One will only contain four drives.
Western Digital Installation In This Chapter: - Ultrastar Data102 Installation Overview..39 - Ultrastar Data102 Installation Procedure............40 - Cabling for CMA Standard and CMA Lite..............68...
5. Installation Installation Guide 5.1 Ultrastar Data102 Installation Overview 5.1 Ultrastar Data102 Installation Overview Procedure Info # of People Time Required Tools Required Parts Required Required 3 Total (2 for 45 min. • Long T15 Torx Screwdriver • M5 x 12mm T15 Flat Head Torx...
Lite. Each of these options has a different installation, configuration, and purpose. The standard CMA configuration manages and protects the full cable load during normal operation of the Ultrastar Data102. If a fully-configured Ultrastar Data102 is not necessary, CMA Lite provides a better management and protection solution for a lighter cable load, with a more compact hardware footprint.
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5. Installation Installation Guide 5.2 Ultrastar Data102 Installation Procedure Note: There are Right and Left rails and they must be installed as a set. Each inner rail will read "R" for the right or "L" for the left embossed on the inside.
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5. Installation Installation Guide 5.2 Ultrastar Data102 Installation Procedure Figure 12: Inner Rail Attachment c. Slide the inner rail toward the rear of the chassis to lock it in place. There will be an audible click and the mounting pegs will cover the front part of the keyhole.
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5. Installation Installation Guide 5.2 Ultrastar Data102 Installation Procedure Figure 14: Cable Tie Mount Location Step 4 : Secure the Cable Tray onto the enclosure using the included M3 x 8mm T10 Torx screws and the Long T10 Torx Screwdriver. These screws should be tightened to .33-.56 Nm / 3-5 in-lbf using a Long T10 Torx Screwdriver.
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5. Installation Installation Guide 5.2 Ultrastar Data102 Installation Procedure a. Move to the rear of the rack. b. Orient the rail so that the word "REAR" that is embossed into the metal of the rail is at the rear end of the rack, and the release latch is facing the inside of the rack posts as shown in the following image.
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Install one cagenut at the uppermost mounting hole of the 4U space that the enclosure will occupy. b. If the Ultrastar Data102 will be installed in a rack for shipping purposes, install four more M5 cage nuts in the holes 3-6 of the 4U space. These will receive the M5 x 12mm T15 Flat Head Torx screws that secure the enclosure to the rack with the shipping bracket.
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5. Installation Installation Guide 5.2 Ultrastar Data102 Installation Procedure b. Slide the nut plate down over the mounting pin on the back of the spacer bracket. Figure 21: Rack Spacer Nut Plate Installation c. Using a T15 Torx screwdriver, tighten the top captive screw to secure the mounting plate in place.
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5. Installation Installation Guide 5.2 Ultrastar Data102 Installation Procedure a. From the rear of the rack, orient the alignment brackets so that the groove that will catch the cover is facing the inside of the rack. Figure 23: Alignment Bracket Groove (highlighted in red) b.
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5. Installation Installation Guide 5.2 Ultrastar Data102 Installation Procedure Figure 25: Screw Installation Location Step 9 : CMA Standard: Install the two rack latch brackets at the front of the rack. a. Orient the brackets so that the screw holes are between the two pins supporting the outer rails as shown in the following image.
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5. Installation Installation Guide 5.2 Ultrastar Data102 Installation Procedure Figure 26: Rack Latch Bracket Installed b. Use 6 of the included M5 x 12mm screws and the T15 Torx screwdriver to install each bracket, 3 screws per bracket. Caution: Always install the top cover onto the enclosure before installing the chassis into a rack.
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5. Installation Installation Guide 5.2 Ultrastar Data102 Installation Procedure Figure 27: Extend Mid-Rails Step 11 : Install the chassis into the rails. a. Extend the bearing plates on the inside of the mid-rails until they are fully forward (detent has engaged). This prevents potential damage due to improper mating of the rails.
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The handles on the front of the chassis are not intended to be used to support the weight of the Ultrastar Data102. Lifting the unit by the chassis handles or trying to support the unit on the handles can cause them to fail.
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5. Installation Installation Guide 5.2 Ultrastar Data102 Installation Procedure Figure 29: Installing the Chassis d. Once the rails are mated properly, slide the enclosure into the rack until it is stopped by the safety catch on the rails. Push the release lever on the safety latch (located on the side of each of the rails), and push the enclosure the rest of the way into the rack.
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5. Installation Installation Guide 5.2 Ultrastar Data102 Installation Procedure Figure 31: Initial Alignment b. Insert the peg on the underside of the crossbar into the slot on the CMA mounting bracket. Figure 32: Crossbar Underside Peg c. Swing the crossbar so that the thumbscrew lines up with the mounting hole on the...
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5. Installation Installation Guide 5.2 Ultrastar Data102 Installation Procedure Figure 33: Swinging Motion of Crossbar to Locking Position d. Press the crossbar against the CMA mounting bracket and secure the crossbar in place by pressing and turning the thumbscrew clockwise until snug.
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5. Installation Installation Guide 5.2 Ultrastar Data102 Installation Procedure Note: The standard CMA has two arms, labeled "upper" and "lower." The lower arm should have the elbow on the left side and be installed first; the upper arm should have the elbow on the right side and be installed last.
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5. Installation Installation Guide 5.2 Ultrastar Data102 Installation Procedure Note: Route the cables supported by the lower arm to IOM A (left hand side looking at the rear). Second, route the cables supported by the upper arm to IOM B (right hand side looking at the rear) in a "criss-cross"...
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5. Installation Installation Guide 5.2 Ultrastar Data102 Installation Procedure Figure 37: Open Baskets d. Connect the Ethernet cable to the Ethernet port, and route the cable through each of the baskets on the arm. e. Connect the SAS cables to the SAS ports, and route them through the baskets one at a time.
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Close all of the baskets. i. If the Ultrastar Data102 is being installed in a rack and will subsequently be transported inside that rack, it is important to use the included cable tie to wrap the CMA bundle to ensure it does not get damaged during transport.
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5. Installation Installation Guide 5.2 Ultrastar Data102 Installation Procedure Figure 39: Open Baskets c. Gather the SAS, power, and Ethernet cables for installation. Note: Route all cables to IOM A (left hand side looking at the rear). d. Connect the Ethernet cables to the Ethernet ports on the left hand side of the Ultrastar...
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Close all of the baskets. h. If the Ultrastar Data102 is being installed in a rack and will subsequently be transported inside that rack, it is important to use the included cable tie to wrap the CMA bundle to ensure it does not get damaged during transport.
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5. Installation Installation Guide 5.2 Ultrastar Data102 Installation Procedure Step 16 : Test for binding in the extension of the arm by gently pulling the enclosure out of the rack, ensuring the cables extend properly and that the system doesn’t bind at all. If it does, examine...
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5. Installation Installation Guide 5.2 Ultrastar Data102 Installation Procedure Figure 42: Chassis Handle Operation Step 20 : Perform this same action two more times without the drives loaded to make sure the rail kits are installed properly. Step 21 : Install the Drive Assembly.
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5. Installation Installation Guide 5.2 Ultrastar Data102 Installation Procedure Figure 44: Installing a Drive Assembly d. Pinch the latch release and carefully press downward to seat the Drive Assembly the rest of the way. Step 22 : Install each drive in the same way the first was installed. Make sure to follow the drive layout in...
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5. Installation Installation Guide 5.2 Ultrastar Data102 Installation Procedure Figure 45: Drive Layout Step 23 : Now that the drives are installed into the chassis, test the installation by sliding the enclosure in and out of the rack a minimum of three times. If the enclosure binds, catches, or displays any incorrect motion or behavior retry the installation of the drives and chassis.
5. Installation Installation Guide 5.2 Ultrastar Data102 Installation Procedure Figure 46: Shipping Bracket Screw Locations (CMA Standard) Figure 47: Shipping Bracket Screw Locations (CMA Lite) Step 25 : Plug the enclosure power cords into a PDU to power the enclosure. Step 26 : Double check the power indicators and other LEDs to ensure that the system is booting.
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5. Installation Installation Guide 5.2 Ultrastar Data102 Installation Procedure Figure 48: Nominal Cable Length at Connectors The cables at the port side of the CMA should crisscross in front of the IOMs. To accomplish this, the cables connected to the ports for IOM B (right hand side when facing the rear) should be connected to the upper CMA, and the cables connected to the ports for IOM A (left hand side when facing the rear) should be connected to the lower CMA.
5. Installation Installation Guide 5.3 Cabling for CMA Standard and CMA Lite When the cables are routed into the CMA, make sure there is some slack given to the elbow joint of the CMA. It is recommended not to wrap the cables tightly around this joint because this can cause binding and prevent smooth operation.
5. Installation Installation Guide 5.3 Cabling for CMA Standard and CMA Lite 5.3.1 Before You Begin The cable configurations detailed in this section are intended to provide the optimal setup for your specific configuration. During the cabling of the CMA, the HD Mini-SAS and SFP+ cables should be installed into the CMA first, followed by Ethernet cables, and finally the power cables on top.
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5. Installation Installation Guide 5.3 Cabling for CMA Standard and CMA Lite 5.3.2.1 SFP+ and HD Mini-SAS Cable Configuration This configuration includes the use of up to four SFP+ and two HD Mini-SAS cables installed into a CMA arm. Figure 53: Service Loop Dimension Figure Table 16: Service Loop Dimension Table 6in.
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5. Installation Installation Guide 5.3 Cabling for CMA Standard and CMA Lite Figure 54: Service Loop Diagram Table 17: Service Loop Lengths Cable Identifier Length to First Basket Clip 16 in / 406 mm 18 in / 457 mm 19 in / 483 mm 22 in / 559 mm 23 in / 584 mm 23 in / 584 mm...
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