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Crestron TPS-IMW
TPS-IMW Troubleshooting (continued)
TROUBLE
Video
window on
touchpanel
has no
display.
Video colors
are wrong
and/or
moving
Operations Guide – DOC. 5857A
Wall-Mounted Interface Module
POSSIBLE
CAUSE(S)
Incorrect video
format selection.
Incorrect VT Pro-e
project file loaded.
Damaged
connector pins.
Touchpanel is set
to auto-detect or S-
video when two
composite signals
are plugged into
the TPS-IMW.
Wall-Mounted Interface Module: TPS-IMW • 13
CORRECTIVE ACTION
Select the proper video input
configuration in the touchpanel
configuration SETUP MENU.
Make sure that video window
object resides in project, re-
compile, and reload.
Inspect connector pins. If bent,
carefully re-straighten. If
broken, contact Crestron
customer service.
Switch to "composite" video.
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