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Related Manuals for Innovaphone IP240-1000
Summary of Contents for Innovaphone IP240-1000
- Page 1 Operating Manual IP240-1000 IP240 P U R E T E L E P H O N Y...
- Page 2 Texts and illustrations have been compiled and software created with the utmost care, however errors cannot be completely ruled out. This documentation is therefore supplied under exclusion of any liability or warranty of suitability for specific purposes. innovaphone reserves the right to improve or modify this documentation without prior notice. ®...
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Page 3: Table Of Contents
Table of contents About this manual ....................3 1.1. Overview of the chapters ................3 1.2. Operating instructions.................. 4 1.3. Display......................5 Call functions ...................... 7 2.1. Setting up two connections................7 ... - Page 4 7.5. LCD contrast....................32 User list / multiple registration................32 8.1. Register co-users ..................33 8.2. Unregister or delete co-user ..............33 8.3. Switch user ....................33 Indirect dialling (Special menu)................. 34 ...
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Page 5: About This Manual
1. About this manual This manual describes how to operate the telephones innovaphone IP240 and innovaphone IP240-1000. The handling is alike for both telephones. For the sake of clarity we will renounce mentioning the telephone IP240-1000 in this manual. Note: In comparison to the IP telephone IP240 the IP240-1000 is available with a Gigabit-Ethernet port. -
Page 6: Operating Instructions
1.2. Operating instructions This manual describes how to operate and administer the IP240 telephone. See the overview below for information on which keys to use to operate your innovaphone IP telephone. Description Explanation Menu key The Menu key is used to open the main menu or to save changed form contents in the idle state. -
Page 7: Display
Mute key During a call, a long press switches the microphone off or on. In the idle state, the call signal is switched off. Arrow keys For navigation in the menu. 1.3. Display Name of active user Number Symbols Date Time Symbols The symbols on your display show which state your telephone is in. - Page 8 This symbol shows that there is no connection to the telephone system. This symbol shows that there is a connection to the telephone system. This symbol appears if secure connections are set up. The data transmitted is encrypted. See chapter (2.11.). This symbol displays missed calls.
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Page 9: Call Functions
2. Call functions Conventional calling and picking up calls with the IP telephone IP240 is no different to other telephones. It is simple and intuitive. This chapter deals with using additional features. 2.1. Setting up two connections The possibilities for setting up two connections are as follows: 1. -
Page 10: Three-Party Conference
During an active call, press the redial key to initiate a second call. The call is automatically transferred as soon as the phone rings or there is a call-waiting indication at the selected destination. You have the possibility to set up a conference. -
Page 11: Call Back
2.4. Call back An automatic call back or automatic redialling can be initiated if no-one answers the call or if you hear the busy tone. 2.4.1 Call back on busy Automatic call back can be initiated if the other party is engaged. As soon as the called party has ended their call, the IP telephone signals that the line is free again. -
Page 12: Automatic Redialling
2.4.3 Automatic redialling Automatic redialling can be initiated if no-one answers the call at the other terminal or if you hear the busy tone. If another call is made at the terminal which was called, your IP telephone rings to indicate the possibility of making a return call. -
Page 13: Announcement Function
Note: You must have been granted administrator rights in order to use the Announcement function. The person you wish to contact must also be using an innovaphone IP telephone. - 11 - Operating Manual IP Telephone IP240 - 11 -... -
Page 14: Partner Function
2.6. Partner function Note: This function can only be used after it has been assigned to a function key (see chapter 2.10.). The Partner function offers three possibilities: Partner If your partner is connected, you can take a look at their connections. status “Engaged”... -
Page 15: Park
2.8. Park Note: This function can only be used after it has been assigned to a function key (see chapter 2.10). You can use this function to park calls and retrieve them again. The parked calls are linked to an existing object in the same group. The object can for example be a telephone, the exchange line or the queue. -
Page 16: The Two Operating Modes
2.9.2 The two operating modes There are two different operating modes for using your IP telephone with multiple calls. The differences are described below: Operating mode 1 An active call and a call on hold are shown on the display. There could be calls waiting. e.g.1 active call Call on hold... -
Page 17: Managing The Wait Lists
2.9.3 Managing the wait lists The most important key sequences for handling multiple calls are described below: Effect Switching from operating mode 2 to operating mode 1: Press this key to bring the call waiting to the top part of the display (where active calls are shown) without immediately accepting the call. -
Page 18: Dialling A New Number
Effect If you have at least 2 calls in the wait list, it is possible to use this key sequence to display all waiting calls in the wait list one after the other and to select at will which call you will pick up. This does not change the active call (and if applicable the waiting/held call). -
Page 19: Connecting Calls
Effect Press these keys in sequence to delete the waiting call displayed from the wait list. However, this is only possible if the call to be deleted in the wait list has not already been picked up. Thus it must be a call waiting ( ) and not a call-on-hold in the wait list( In order to terminate a call-on-hold the call must be... -
Page 20: Overview Of The Short Cuts
Note 2: Instead of menu key, it is also possible to press the consultation key “R” and “3”. Connecting You can connect the active call with the call on hold by replacing calls the handset, pressing the Loudspeaker key or the Space key. If you have connected calls and there are no further calls in the wait list, your telephone goes into idle state. -
Page 21: Function Keys
3. Function key next to the active user (active user is indicated on the right by an asterisk) 4. Function key next to Function Keys More detailed information may be found in the innovaphone Wiki at wiki.innovaphone.com. 2.11. Secure connections It is possible to make encrypted phone calls with the IP240. -
Page 22: Messaging
The Messaging function enables you to send text messages from your IP telephone to other subscribers and to receive messages from other subscribers. The function can only be used if all subscribers are using innovaphone IP telephones. All telephones must be registered to an innovaphone PBX. -
Page 23: Receiving Messages
3.2. Receiving messages It is also possible to receive messages on the IP240. It depends what mode your telephone is in, as to how you receive a message from another subscriber. The following chart explains which modes allow you to receive messages and how they are displayed. -
Page 24: Managing Sent Messages
Pick up the handset or press the speaker key to automatically call back the sender of the message. You also have other possibilities to react to messages received. Once the message has been opened, select the menu item Action with the adjacent function key . -
Page 25: Setting The Message Tone
3.5. Setting the message tone Press the Menu key, the function key next to the menu item User List the function key next to the desired user, the function key next to Ring Melody. You can set the desired message tone with the function key next to the menu item Melody. -
Page 26: Telephone Directory
4. Telephone directory The telephone directory is your personal phone book in which the names and telephone numbers of your call partners are managed. In the initial mode, press the following keys: Menu key the function key next to Directories Depending on the configuration, it may be possible to access the directory of the telephone system (exchange) or of an external LDAP server. -
Page 27: Alphanumeric Characters
5. Alphanumeric characters This chapter is intended to give an overview of how you can use the alphanumeric and the special characters. You can enter any Western European characters in accordance with ISO 8859-1 using the keypad. The IP240 has a numeric keypad and an alphanumeric keypad. Characters with no key of their own may be accessed by first pressing and then the relevant letter key. -
Page 28: User Setup Menu
6. User Setup menu 6.1. Call diversion The Call Diversion menu allows you to be available even whilst absent. 6.1.1 Diversion options The IP telephone supports three different types of call diversion: Permanent In this case, calls are always diverted to another subscriber. diversion (Unconditional) Note:... -
Page 29: Setting Up Call Diversion
6.1.2 Setting up call diversion Proceed as follows to activate call diversion,: Tip: Operation is faster if you assign a call diversion to a function key. 1. In the initial state, press the menu key, function key net to User Setup and next to Call Diversion. 2. -
Page 30: Call Waiting
6.3. Call waiting 1. This function allows you to control call waiting while engaged in a telephone call. 2. In the initial state, press the Menu key and the function key next to User Setup. Use the function key next to Call waiting, to choose between the following call waiting states: The call waiting function is switched off. -
Page 31: Phone Setup Menu
7. Phone Setup menu The Phone Setup menu relates to the IP telephone hardware, irrespective of the user. In the initial state, press the following keys: Menu key, fnction key next to Phone Setup. 7.1. Headset 1. Press the following keys in the initial state to switch a connected headset of the IP240 on or off: Menu key Function key next to Phone Setup... -
Page 32: Direct Dialling
7.2. Direct dialling If direct dialling is switched on, a direct dialling number is dialled after picking up the handset or pressing the Loudspeaker key. Note: All keys on the IP telephone with the exception of the Menu key are then locked. -
Page 33: Lock
7.3. Lock 1. In the initial state you can lock your IP telephone with the following keys: Menu key Function key next to Phone Setup Function key next to Lock Phone You are prompted to enter your PIN before you can lock your IP telephone. Enter the PIN and press the Menu key. -
Page 34: Lcd Contrast
7.5. LCD contrast Proceed as follows from the idle state to set the contrast on your display: Press the Menu key. Press the function key next to Phone Setup. With the arrow keys left and right you can determinate the contrast on a 15-stage scale. -
Page 35: Register Co-Users
8.1. Register co-users A co-user can be registered with your IP telephone as follows: 1. In the initial state, press the Menu key followed by the function key next to User List. 2. Press the function key next to a free line in the list (1-6). 3. -
Page 36: Indirect Dialling (Special Menu)
9. Indirect dialling (Special menu) The menu Indirect dialling enables quick access to various functions concerning the following connection. Attention: Do not pick up the handset! Dial the number of the subscriber in order to open the menu Indirect dialling and then press the menu key. -
Page 37: Administration
10. Administration This menu contains the administrative details for the network and for the registration of the IP telephone. 10.1. Information In this menu, you will find the serial number, the firmware version number and the boot code version number. To access the menu, press the following keys (in the order given) in the idle state: 1. -
Page 38: Registration
VoIP Gatekeeper (Gatekeeper ID, Gatekeeper IP Address) Options (Tones) Note: Please refer to the innovaphone Wiki at wiki.innovaphone.com for further information on country-specific standard calling tones. 10.4. Reset configuration It is possible to reset the device to factory default configuration. All settings made on the device are then lost. - Page 39 The manufacturer assumes no responsibility for any personal injury, damage to property or subsequent damage that can be attributed to improper use of the device. innovaphone® AG declares that the device meets all basic requirements of the 1999/5/EC European guideline.
- Page 40 Cleaning Use a soft, slightly damp cloth to clean the surface of the equipment housing. Do not use any chemicals or abrasives. The equipment does not require any maintenance. Malfunctions There is no need to open the device if it is operated and serviced as intended. Do not open or reconnect faulty equipment.