Innovaphone ip230 Operating Manual
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Summary of Contents for Innovaphone ip230
- Page 1 Operating Manual IP230 P U R E T E L E P H O N Y...
- Page 2 Texts and illustrations have been compiled and software created with the utmost care, however errors cannot be completely ruled out. This documentation is therefore supplied under exclusion of any liability or warranty of suitability for specific purposes. innovaphone reserves the right to improve or modify this documentation without prior notice. ®...
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Page 3: Table Of Contents
Table of contents About this manual ....................3 1.1. Overview of the chapters ................3 1.2. Operating instructions.................. 4 Call functions ...................... 6 2.1. Setting up two connections................6 2.1.1 Administering a waiting call............... 6 2.1.2 Dialling a new number ..............6 2.2. - Page 4 8.1. Register co-users ..................31 8.2. Unregister or delete co-user ..............31 8.3. Switch user ....................31 Indirect dialling (Special menu)................. 32 10. Administration ....................33 10.1. Information....................33 10.2. IP Settings ....................33 10.3. Registration ....................34 10.4. Reset Configuration ................... 34 - 2 - Operating Manual IP Telephones...
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Page 5: About This Manual
1. About this manual This manual describes how to operate the innovaphone telephone IP230. If you require information on configuration and connection of the IP230, please refer to the innovaphone Wiki at wiki.innovaphone.com. Please check for new versions in the download area on our website at www.innovaphone.com. -
Page 6: Operating Instructions
1.2. Operating instructions This manual describes how to operate and administer the telephone IP230. For information on which keys to use to operate your innovaphone IP telephone, see the overview below. Description Explanation Menu key The Menu key is used to open the main menu or save changed form contents in the idle state. - Page 7 Back key Takes you back in the menu without applying the setting (in the idle state). During a connection, the key is used to terminate a call. Arrow keys For navigation in the menu. - 5 - Operating Manual IP Telephones - 5 -...
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Page 8: Call Functions
2. Call functions 2.1. Setting up two connections The possibilities for setting up two connections are as follows: 1. With a call on hold, you can make a call to another subscriber. 2. Someone tries to call you whilst you are on the phone. You can accept a waiting call. -
Page 9: Three-Party Conference
Effect During an active call, press the key to initiate a second call. As soon as the phone rings or there is a call-waiting indication at the selected destination, the call is automatically transferred. You have the possibility to set up a conference. Tip: When transferring a call, you do not have to wait until the subscriber answers. -
Page 10: Return Call
2.4. Return call If no-one answers the call at the opposite terminal or you can hear the busy tone, an automatic return call or automatic redialling can be initiated. 2.4.1 Return call if engaged If the opposite party is engaged, an automatic return call can be initiated. As soon as the called party has ended the call, the IP telephone signals that the line is free again. -
Page 11: Automatic Redialling
2.4.3 Automatic redialling If no-one answers the call at the opposite terminal or you can hear the busy tone, automatic redialling can be initiated. If another call is made at the called terminal, your IP telephone rings to indicate the possibility of a return call. -
Page 12: Announcement Function
Note: In order to use the Announcement function, you must have been granted administrator rights. Another prerequisite is that the opposite party is also using an innovaphone IP telephone. - 10 - Operating Manual IP Telephones - 10 -... -
Page 13: Partner Function
2.6. Partner function Note: This function can only be used after it has been assigned to a function key (see chapter 2.11.). The Partner function offers three possibilities: Partner If your partner is connected, you can take a look at their connections. status “Engaged”... -
Page 14: Park
You are able to have more than two calls on hold at the same time. The maximum number of calls that may be operated can be flexibly configured. Consult your innovaphone PBX administrator about your settings. 2.9.1 Administering the wait list The wait list can be operated in two modes. - Page 15 The following options for operation are available: Effect By repeated pressing of the key, you can switch between the active call and the selected waiting call. If more than three calls are entered in your wait list, you can use this key sequence (press in succession) to substitute the selected waiting call from the remaining waiting calls as desired.
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Page 16: Dialling A New Number
Figure 3: Comparison of the modes The following options for operation are available: Effect By repeated pressing of the key, you can switch between the active call and the selected waiting call (see fig. 2). The selected waiting call becomes the active call and the call previously active becomes the new selected waiting call. -
Page 17: Administering A Waiting Call
2.9.3 Administering a waiting call Someone tries to call you whilst you are on the phone. The number of calls being administered is configured in administration. As long as the configured limit is not yet reached, incoming calls are announced with a call-waiting signal. -
Page 18: Connect Calls Together
2.9.5 Connect calls together From an existing wait list, you can initiate a three-party conference or connect calls together. Connect new see chapter 2.9.1 call initiated Set up To set up a three-party conference, go into mode 1 and press the conference Menu key from the wait... -
Page 19: Short Keys
More detailed information may be found at the innovaphone Wiki at wiki.innovaphone.com. 2.12. Secure connections It is possible to make encrypted phone calls with the IP230. This hinders interception by third-parties. An encrypted call can be recognised by the symbol in the status line on your display. -
Page 20: Messaging
The Messaging function enables you to send text messages from your IP telephone to other subscribers and to receive messages from other subscribers. The function can only be used if all subscribers are using innovaphone IP telephones. All telephones must be registered to an innovaphone PBX. -
Page 21: Receiving Messages
3.2. Receiving messages It is also possible to receive messages on the IP230. It depends what mode your telephone is in, as to how you receive a message from another subscriber. The following chart explains in what modes you can receive messages and how they are displayed. -
Page 22: Managing Messages Received
3.3. Managing messages received You must enter the list of incoming messages in order to open messages received and to reply to them. Proceed as follows from idle mode: Press the Menu key Function key next to menu item Messages, Function key next to Menu item Messages (incoming), Note:... -
Page 23: Setting The Message Tone
Pick up the handset or press the speaker key to automatically call back the message recipient. You also have other possibilities to react to messages received. Once the message has been opened, select the menu item Action with the adjacent function key . -
Page 24: Do Not Disturb Message
For further use and as an additional data backup, the entire telephone directory can be backed up on a PC and reloaded. You can also import external address books from the PC. To do so, please consult your administrator (see "Administrator Manual - innovaphone PBX"). - 22 - Operating Manual... -
Page 25: Alphanumeric Characters
You can enter any Western European characters in accordance with ISO 8859-1 using the keypad. The innovaphone telephone IP230 only has a numeric keypad. In order to switch between numeric and alphanumeric entry, proceed as follows: numeric Press a numeric digit for approx. -
Page 26: User Setup Menu
6. User Setup menu 6.1. Call diversion The Call Diversion menu allows you to be available even whilst absent. 6.1.1 Diversion options The IP telephone supports three different types of call diversion: Permanent In this case, calls are always diverted to another subscriber. diversion (Unconditional) Note:... -
Page 27: Setting Up Call Diversion
6.1.2 Setting up call diversion To be able to activate call diversion, proceed as follows: Tip: Operation is faster if you assign a call diversion to a function key 1. In the initial state, press the following keys: Menu User Setup and Call Diversion 2. -
Page 28: Call Waiting
6.3. Call waiting 1. This function allows you to control call waiting while engaged in a telephone call. 2. In the initial state, press the following keys: Menu the function key beside “User Setup” With the function key beside “Call waiting”, you can choose between the following call waiting states: The call waiting function is switched off. -
Page 29: Phone Setup Menu
In the initial state, press the following keys: Menu , Phone Setup 7.1. Headset 1. In order to switch a connected headset of your telephone IP230 on or off , press the following keys from the initial state: Menu Function key... -
Page 30: Direct Dialling
7.2. Direct dialling If direct dialling is switched on, an entered direct dialling number is dialled after picking up the handset or pressing the Loudspeaker key Note: All keys on the IP telephone with the exception of the Menu key then locked. -
Page 31: Lock
7.3. Lock 1. In the initial state, you can lock your comfort telephone with the following keys: Menu Function key beside Phone Setup Function key beside Lock Phone Before you can lock your IP telephone, you are prompted to enter your PIN. Enter the PIN and press the Menu key The message “Attention no emergency calls possible!”... -
Page 32: Lcd Contrast And Light
7.5. LCD Contrast and Light To set the contrast and light on your display, proceed as follows from the idle state: Press the Menu key Press the function key beside Phone Setup. Under the LCD Contrast and LCD Light options, you can determine the strength using the function key beside the relevant option. -
Page 33: Register Co-Users
8.1. Register co-users A co-user can be registered with your IP telephone as follows: 1. In the initial state, press the Menu key followed by the function key beside User List. 2. Press the function key beside a free line in the list (1-6). 3. -
Page 34: Indirect Dialling (Special Menu)
9. Indirect dialling (Special menu) Using the menu Indirect dialling a quick access to various functions concerning the following connection is possible. Attention: Do not pick up the handset! Dial the number of the subscriber in order to open the menu Indirect dailling and then press the menu key . -
Page 35: Administration
10. Administration This menu contains the administrative details for the network and for the registration of the IP telephone. 10.1. Information In this menu, you will find the serial number, the firmware version number and the boot code version number. To access the menu, press the following keys (in the order given) in the idle state: 1. -
Page 36: Registration
Options (Tones) Note: For more information on the country-specific standard calling tones please refer to the innovaphone Wiki at wiki.innovaphone.com. 10.4. Reset Configuration It is possible to restore the device to its as-shipped state. All settings made on the device are then lost. To access the menu, press the following keys (in the order given) from the idle state: 1. -
Page 37: Safety Instructions
At places subject to direct sunlight • Some types of furniture varnish or cleaning products can damage the plastic feet of the telephone IP230 and leave marks. In these cases, make sure you put the equipment on a stable, non-slip surface. - 35 -... - Page 38 Cleaning Use a soft, slightly damp cloth to clean the surface of the equipment housing. Do not use any chemicals or abrasives. The equipment does not require any maintenance. Malfunctions There is no need to open the device if it is operated and serviced as intended. Do not open or reconnect faulty equipment.