Advantech ARS-2110TX User Manual page 4

Product Warranty (2 Years)
Advantech warrants to you, the original purchaser, that each of its products will be free from defects
in materials and workmanship for two years from the date of purchase.
This warranty does not apply to any products which have been repaired or altered by persons other
than repair personnel authorized by Advantech, or which have been subject to misuse, abuse,
accident or improper installation. Advantech assumes no liability under the terms of this warranty as
a consequence of such events.
Because of Advantech's high quality-control standards and rigorous testing, most of our customers
never need to use our repair service. If an Advantech product is defective, it will be repaired or
replaced at no charge during the warranty period. For out-of- warranty repairs, you will be billed
according to the cost of replacement materials, service time and freight. Please consult your dealer
for more details.
1. Collect all the information about the problem encountered. (For example, CPU speed, Advantech
products used other hardware and software used, etc.) Note anything abnormal and list any
onscreen messages you get when the problem occurs.
2. Call your dealer and describe the problem. Please have your manual, product, and any helpful
information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return merchandise authorization)
number from your dealer. This allows us to process your return more quickly.
4. Carefully pack the defective product, a fully-completed Repair and Replacement Order Card and a
photocopy proof of purchase date (such as your sales receipt) in a shippable container. A product
returned without proof of the purchase date is not eligible for warranty service.
5. Write the RMA number visibly on the outside of the package and ship it prepaid to your dealer.
Declaration of Conformity
FCC Class A
Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
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ARS-2110 User Manual