Error Messages - Withings BPM Connect Instruction Manual

Error messages

Error message
Measurement could not be performed. Please try
again. If the problem occurs again, please contact
customer service.
Connection error. Quit the application and
reconnect your blood pressure monitor.
Please wait until the cuff is totally deflated before
starting a new measurement. Stay still during
measurement.
Causes
Hardware auto-check error
Communication error between the blood pres-
sure monitor and the collateral device
- Cuff is not deflated before measurement
- Noise interference
- Excessive user movements
Solutions
Measurement could not be performed. Please
try again. If the problem occurs again, please
contact customer service.
1. Push the blood pressure monitor button for
3 seconds to turn it off. Quit the application
and push the blood pressure monitor button
to turn it on.
2. If the problem occurs again, please contact
customer service.
1. Please wait until the cuff is totally deflated
before starting a new measurement. Stay still
during the measurement.
2. If the problem occurs again, please contact
customer service.
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