Reporting Safety Defects - Lotus ELISE 2007 Owner's Handbook Manual

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Owners should note that the only approved extras and
modifications are those which are specified by Lotus and carried
out by Lotus or by an authorised dealer. Lotus does not accept
any liability whatsoever for defects which arise from extras or
modifications which are not Lotus approved.
WARNING:
Inexpert or unapproved modifications or additions to
the car could adversely affect the handling of the car and
the operation of its safety equipment. Ensure only modifi-
cations specified by Lotus are undertaken by authorised
dealers. Failure to comply with this may result in a crash in
which you and others may be killed or seriously injured.

REPORTING SAFETY DEFECTS

If you believe that your car has a fault which could cause a
crash, injury or death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA) in addition to
notifying Lotus Cars USA, Inc. 2236 Northmont Parkway, Duluth,
Georgia 30096. Tel: 770 476 6540.
If NHTSA receives similar complaints, it may open an inves-
tigation, and if it finds that a safety problem exists in a group
of cars, it may order a recall and remedy campaign. However,
NHTSA cannot become involved in individual problems between
you and your dealer, or Lotus Cars USA, Inc.
To contact NHTSA, you may either call the Auto Safety Hotline
toll-free at 1 (888)-327-4236 (or 366-0123 in Washington, D.C.
area) or write to: NHTSA, U.S. Department of Transportation,
Washington, D.C. 20590. You can also obtain other information
about motor car safety from the Hotline.
Pre-delivery Inspection
Lotus strives at all times to provide the highest level of
customer satisfaction, and to this end, quality assessments are
made at several stages of the delivery process from factory to
customer. If necessary, repairs and replacements will be made
to mechanical components or body finish either at the factory or
dealer premises in order to ensure that the customer receives
the car in optimum condition.
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WARNINGS in this hand-
15/03/2010 15:08:00

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