Troubleshooting - Breckwell BH23 Owner’s Instruction And Operation Manual

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TROUBLESHOOTING

CAUTION: INSTALLATION AND REPAIR SHALL ONLY BE DONE BY A QUALIFIED SERVICE PERSON. THE FIREPLACE
SHOULD BE INSPECTED BEFORE USE BY A QUALIFIED SERVICE PERSON. IT IS REQUIRED TO BE INSPECTED AT LEAST ONCE
Before proceeding with the steps in the following troubleshooting guide:
• Verify proper 120VAC power supply to the control module.
• Verify the control module battery pack and the remote control batteries are fresh and installed with correct polarity.
• Verify all connections between the wire harnesses and the system components are proper and positive.
• Verify the communication link is established between the remote control and the ignition module.
• Verify inlet pressure meets the recommended inlet pressure. If necessary, adjust line pressure regulator.
Issue
Cause
Electrical power interrupted or
disconnected
Pilot will not
Wiring disconnection
light
Gas supply turned off
No LP (propane) gas in tank
Low gas pressure
Pilot will not
stay lit
Pilot flame not making contact
with the flame rectification
sensor on the pilot assembly
Pilot adjustment screw not sealed Seal pilot adjustment screw. Do not over-tighten.
Pilot flame
always on,
Control system set to CPI mode
or will not
extinguish
Improper venturi setting
Flame burns
blue and lifts
Incorrect vent cap installation
off burner
Blockage or leakage of the vent
system
A YEAR BY A PROFESSIONAL SERVICE PERSON.
Solution
Restore electrical power to appliance or use battery back-up.
Ensure batteries are fully charged if using battery back-up as power
source.
Use wiring schematic in this manual to determine that all wiring
connections are secure and correct.
Check remote shut-off valves from the appliance. Usually there is
a valve near the main gas line. There may be more than (1) valve
between the appliance and main gas line.
Check LP (propane tank). Refill if necessary.
Consult a plumber or a gas supplier.
Can be caused by situations such as a bent line, too narrow diameter
or pipe, or a low line pressure.
Verify the pilot flame envelopes the top of the flame sensor and
extends far enough onto burner for ignition.
To adjust pilot flame, turn pilot adjustment screw on the gas valve
clockwise to decrease flame, and counterclockwise to increase
flame.
Set control system to IPI mode.
Venturi air shutter may need to be opened slightly to allow more air
into the gas mix. Refer to Burner Venturi section.
Adjust if necessary.
Check the vent pipes for leaks, and the vent cap for debris. Repair
the vent pipes or remove debris from vent cap, if necessary.
39
© 2021 Breckwell Hearth

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