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Crestron CEN-IDOCV
Operations Guide – DOC. 6761B
CEN-IDOCV Troubleshooting (Continued)
TROUBLE
POSSIBLE CAUSE(S)
Video output is
iPod is incorrectly
distorted and/or cut
configured.
off.
Loss of
Improper grounding.
functionality due to
electrostatic
discharge.
Reference Documents
The latest version of all documents mentioned within the guide can be obtained from
the Crestron website (www.crestron.com/manuals). This link will provide a list of
product manuals arranged in alphabetical order by model number.
List of Related Reference Documents
DOCUMENT TITLE
CAT5 Wiring Reference Guide
CEN-IDOCV-DS Docking Station for iPod
CEN-IDOCV QuickStart Guide
Crestron e-Control Reference Guide
Further Inquiries
If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team by
calling Crestron at 1-888-CRESTRON [1-888-273-7876].
You can also log onto the online help section of the Crestron website
(www.crestron.com/onlinehelp) to ask questions about Crestron products. First-time
users will need to establish a user account to fully benefit from all available features.
Future Updates
As Crestron improves functions, adds new features and extends the capabilities of
the CEN-IDOCV, additional information may be made available as manual updates.
These updates are solely electronic and serve as intermediary supplements prior to
the release of a complete technical documentation revision.
Check the Crestron website periodically for manual update availability and its
relevance. Updates are identified as an "Addendum" in the Download column.
Interface for Apple
Interface for Apple
Disconnect the iPod and verify
the following iPod Video
Settings:
•
•
•
•
Check that all ground
connections have been made
properly.
with Video: CEN-IDOCV • 21
®
®
iPod
®
®
iPod
with Video
CORRECTIVE ACTION
TV Out: On
TV Screen: Set to the
aspect ratio of the
connected display (16:9
or 4:3)
TV Signal: Set to the
correct signal type (NTSC
or PAL)
Fit to Screen: Off
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