Troubleshooting Printer Hardware - Canon PIXMA iP3000 Series Quick Start Manual

Troubleshooting Printer Hardware

Problem Possible Cause
Printer Does Not Print Head has
Start or Printer overheated due to
Stops During long periods of
Print Jobs continuous printing
Printing high-
resolution
photographs and
graphics
There may be
problems with your
operating system
Incorrect paper
source is selected
Paper Output Tray is
closed
Inner Cover is open
Stop printing and turn the printer off for at least 15 minutes to allow the Print Head
to cool down.
The Print Head tends to overheat when printing continuously for long periods of
time. The Print Head is designed to automatically pause at line breaks before
resuming printing in order to cool down.
The area around the Print Head can become extremely hot during
extended print operation. Always avoid touching the Print Head and
its peripheral components.
Wait until the print job finishes.
The P P OWER lamp flashes green while the print data is being processed. Printing
photographs and high-density graphics can take time.
Restart your computer. It may solve the problem.
Delete an undesired print job, if there is any. Use B B J Status Monitor in Windows or
Printer Setup Utility (or P P rint Center) in Macintosh for the deletion.
1. Open the P P rinter Properties dialog box.
See "O O pening the Printer Properties Dialog Box Directly from the Start Menu"
on page 28.
2. Click the M M aintenance tab and then S S tart Status Monitor.
3. Click D D isplay Print Queue.
4. Select C C ancel All Documents in the P P rinter menu.
In Windows Me, Windows 98, Windows 95, or Windows NT 4.0
Click to select an undesired document and select P P urge Print
Documents in the P P rinter menu.
5. When the confirmation message is displayed, click Y Y es.
The print job is deleted.
In Windows 2000 and Windows NT 4.0, the print jobs may not be
deleted.
1. Select A A pplications from the G G o menu.
2. Double-click the P P rinter Setup Utility icon in the U U tilities folder.
When using versions of Mac OS other than Mac OS X v.10.3.x, double-click the
Print Center icon.
3. Double-click the name of your printer displayed under N N ame in the P P rinter List.
4. Click to select an undesired document and click
The print job is deleted.
Ensure that P P aper Feed Switch is selected from P P aper Source (Windows) or the
Print dialog box (Macintosh) in the printer driver. If P P aper Feed Switch is selected,
load paper in the paper source selected with Paper Feed Switch on the printer.
If you select other settings, ensure that paper is loaded in the correct paper
source.
For a detailed description of the printer driver settings, refer to "Changing the
Paper Source" in the User's Guide
Open the Paper Output Tray.
Close the Inner Cover and press the R R ESUME/CANCEL button.
Troubleshooting
Try This
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