Troubleshooting Printer Hardware - Canon PIXMA iP90 Quick Start Manual

Troubleshooting Printer Hardware

Problem Possible Cause
Printer Does Not Printer cable is too
Start or Printer long
Stops During
There may be
Print Jobs
problems in your
operating system
The infrared
communication
distance or the
Infrared Port angle
is incorrect
Cannot Print to Incorrect page size
End of Job selected
During infrared
communication,
infrared rays were
interrupted or
another infrared
communication unit
is operating nearby
74
Avoid using USB cables longer than 16.4 feet.
Restart your computer. It may solve the problem.
Delete an undesired print job if there is any. Use BJ Status Monitor in Windows or
Printer Setup Utility in Macintosh for the deletion. If you are using the OS other
than Mac OS X v.10.3, use the P P rint Center for deletion.
1. Open the P P rinter Properties dialog box.
See "O O pening the Printer Properties Dialog Box from Your Application Program"
on page 29.
2. Click M M aintenance tab and then S S tart Status Monitor.
3. Click D D isplay Print Queue.
4. Select C C ancel All Documents in the P P rinter menu.
When the confirmation messages is displayed, click Y Y es.
The print job is deleted.
Note I I n Windows Me or Windows 98
Click to select an undesired document and select P P urge Print
Documents in the P P rinter menu.
1. Select A A pplications from the G G o menu.
2. Double-click the P P rinter Setup Utility icon in the U U tilities folder.
If you are using an OS other than Mac OS X v.10.3, double-click the P P rint Center
icon.
3. Double-click i i P90 displayed under N N ame in the P P rinter List.
4. Click to select an undesired document and click
The print job is deleted.
Place the printer at a distance of 31.5 inch/80 cm from the computer. Ensure that
the Infrared Ports are at a proper angle and there are no obstacles between them.
Retry printing.
The allowable distance and angle for infrared communication depend on the
functions of the computer in addition to environmental conditions.
See "P P rinting Data through Infrared Communication"
Ensure that the page size setting matches the size of the paper loaded in the
printer:
- Check the P P aper Size setting from within your application to ensure that it
matches the size of the paper loaded.
- Check the P P age Setup tab in the P P rinter Properties dialog box (for Windows) or
the P P age Setup dialog box (for Macintosh) to ensure that it matches the size of
the paper loaded.
If infrared communication between the infrared ports of the printer and computer
or PDA is interrupted by any obstacle for ten seconds or longer during printing, the
paper on which data is being printed is ejected and the printer is reset. Remove the
obstacle and retry printing.
If another infrared communication unit is operating nearby, printing can stop due
to interference. When printing a document through infrared communication, do not
operate other infrared communication units like a television remote control.
See "P P rinting Data through Infrared Communication"
Try This
.
on page 15.
on page 15.