An Error Message Appears On The Screen - Canon PIXMA iP3000 Series Quick Start Manual

An Error Message Appears on the Screen

Problem Possible Cause
Printer is not ready
Writing Error/
Output Error/
Communication
Error
Paper is not loaded Load paper and press the R R ESUME/CANCEL button.
Paper is not loaded
correctly
Printer port setting
does not match the
interface connected
to the printer
Faulty connection
Printer driver is not
installed properly
Ensure that the P P OWER lamp lights green.
If the P P OWER lamp is off, turn the printer on.
The P P OWER lamp will flash green when the printer is initializing. Wait until the
POWER lamp stops flashing.
When the P P OWER lamp is flashing orange, an error may occur in the printer. For
details on how to resolve the error, refer to
75.
If paper is loaded, ensure that the paper source is selected correctly. Select the
paper source with the Paper Feed Switch on the printer, or select it in the printer
driver.
Remove the paper, fan the paper to ensure that sheets are not sticking together,
and reload the paper correctly into the Sheet Feeder or Cassette.
Check the printer port settings.
1. Open the P P rinter Properties dialog box.
See "O O pening the Printer Properties Dialog Box Directly from the Start
Menu" on page 28.
2. Click the P P ort tab (or the D D etails tab) to confirm the port settings.
A parallel port is selected if the port on the printing side is LPT1: (ECP printer
port). A USB port is selected if either USBnnn (Canon iPXXXX) or
MPUSBPRNnn (Canon iPXXXX) (where n is a number, and XXXX is 4000 or
3000) is indicated.
If the port setting is not correct, change the port setting according to the
interface you are using on the P P ort tab (or the D D etails tab), or reinstall the
printer driver.
Ensure that the printer cable is securely connected to the computer.
If using a switching hub or other device, disconnect the printer
and reconnect it directly to the computer and try printing again.
If successful, the problem may have been with the device.
There could also be a problem with the cable(s). Replace the
cable(s) and try printing again.
Uninstall then reinstall the printer driver.
1. Click S S tart, and select A A ll Programs (or P P rograms), the name of your printer,
and U U ninstall.
2. Follow the on-screen instructions to uninstall the driver.
3. Follow the procedures described in the
the printer driver.
Troubleshooting
Try This
"H H andling Error Messages"
Easy Setup Instructions
on page
and reinstall
77