Winmate E430RQ8 Series User Manual
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Winmate E430RQ8 Series User Manual

4.3-inch rugged mobile computer
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4.3-inch
Rugged Mobile Computer
E430RQ8 Series
Qualcomm® Snapdragon™ 660, Octa-core up to 2.2 GHz
Android 9.0
User Guide
Document Version 1.0
Document Part No. 91521110108B
Please read these instructions carefully before using this product, and save this manual for future use.

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  • Page 1 4.3-inch Rugged Mobile Computer E430RQ8 Series Qualcomm® Snapdragon™ 660, Octa-core up to 2.2 GHz Android 9.0 User Guide Document Version 1.0 Document Part No. 91521110108B Please read these instructions carefully before using this product, and save this manual for future use.

  • Page 2: Table Of Contents

    ........................30 ANGUAGE AND EYBOARD ETTINGS 2.8.1 Changing the Keyboard Language........................ 31 2.9 A ................................ 32 BOUT HONE CHAPTER 3: WINMATE HOME MANAGER ......................... 33 3.1 H ..........................34 OW TO PPLICATIONS 3.2 H ..........................36 OW TO NLOCK PPLICATIONS 3.3 H...
  • Page 3 ARCODE EADER 6.1.1 Barcode Reader Location ..........................50 6.1.2 Android Winmate® Data Collection (WDC) ....................50 6.1.3 Where to Find WDC ............................50 6.1.4 How to Turn On/Off the Power of Barcode Reader ..................51 6.1.5 How to Change the Symbologies of Barcode ....................52 6.1.6 How to Add Command to the Barcode Output ....................

  • Page 4: Preface

    E430RQ8 Rugged PDA User Guide Preface Advisory Conventions Four types of advisories are used throughout the user manual to provide helpful information or to alert you to the potential for hardware damage or personal injury. These are Notes, Important, Cautions, and Warnings.

  • Page 5: Safety Information

    Preface Safety Information When the Battery Pack Has Deteriorated, Precaution on Battery Pack Replace It with a New Battery. Continued use Précaution avec le bloc-pile of a damaged battery pack may result in heat generation, ignition, or battery rupture. [FR] Lorsque la pile est détériorée, la Do Not Disassemble, Modify, or Insert Sharp remplacer par une nouvelle pile.
  • Page 6 4.3" Rugged Mobile Computer E430RQ8 User Guide  Use only accessories specified by the General Product Safety manufacturer. Sécurité générale [FR] Utiliser uniquement les accessoires produits spécifiés par le fabricant.  Do not block any ventilation openings. Do not  This product should not be used near place the product against a wall or in an water, such as bathtubs, sinks, swimming enclosed space as doing so might impede the...

  • Page 7: Handling And Maintenance

    Preface Handling and Maintenance Gently wipe the display with a soft, lint-free cloth. Do not use alcohol or detergent on the product. General Guideline [FR] Essuyer délicatement l'écran avec un Guide Général chiffon doux non pelucheux. Ne pas utiliser d'alcool ou un détergent sur le produit. Keep the product at least 13 cm (5 inches) Touchscreen Guideline away from electrical appliances that can...

  • Page 8: Declaration Of Conformity (Doc)

    4.3" Rugged Mobile Computer E430RQ8 User Guide Declaration of Conformity (DoC) FCC Statement This device complies with part 15 FCC rules. Operation is subject to the following two conditions: This device may not cause harmful interference.  This device must accept any interference received, including ...

  • Page 9: About This User Guide

    The documentation set for the E430RQ8 provides information for specific user needs and includes: • E430RQ8 Series Quick Start Guide - describes how to get the E430RQ8 up and running. • E430RQ8 Series User Guide – contains a detailed description of how to use the E430RQ8, its components, and features.

  • Page 10: Chapter 1: Getting Started

    4.3" Rugged Mobile Computer E430RQ8 User Guide Chapter 1: Getting Started This chapter tells you information about Winmate® E430RQ8 Series Rugged Mobile Computer, its highlighted features, and provides basic instructions for using the E430RQ8, including powering on and resetting the E430RQ8.

  • Page 11: Introduction

    Thank you for purchasing Winmate® E430RQ8 Series Rugged Mobile Computer. Winmate® E430RQ8 Series Rugged Mobile Computer is an enterprise-class Rugged Mobile Computer with a powerful mobile computing solution. The E430RQ8 series Rugged Mobile Computer brings a new level of flexibility, functionality, and rugged design to pocket-sized mobile devices, providing task workers and managers with the power to streamline business processes, increasing productivity, and improving customer service.

  • Page 12: Description Of Parts

    4.3" Rugged Mobile Computer E430RQ8 User Guide 1.4 Description of Parts Front View No Item Description Front To capture a front view picture and use for Video call. Camera Speaker Speaker provides audio output. Volume Up / Increases or decreases the call volume when a call is in progress. In Down other applications, it controls the volume of music or 4.3"...
  • Page 13 • press button for 8 Sec to force system power off Restart – to restart the device • Use to trigger the barcode reader for E430RQ8 series with Function Key barcode reader (differs by product type) Battery Latches Press the two latches and remove the Battery...

  • Page 14: Getting Started

    4.3" Rugged Mobile Computer E430RQ8 User Guide 1.5 Getting Started To start using the E430RQ8 for the first time: • Install Micro SD Card • Install the Battery • Charge the E430RQ8 • Power on the E430RQ8 • Configure the E430RQ8 1.5.1 SD Card Installation To Install the SD Card: 1.

  • Page 15: Battery Installation

    Chapter 1: Getting Started 1.5.2 Battery Installation Caution The lithium battery used in this device may swell after being charged/ discharged many times, but there is no problem regarding safety. Continued use in such a state may result in the battery getting jammed, so please stop using the battery, and purchase a new one.
  • Page 16 4.3" Rugged Mobile Computer E430RQ8 User Guide Caution Do not insert your fingers into the contact hole when inserting the battery. Avertissement N'insérez pas vos doigts dans le trou de contact lors de l'insertion de la batterie. Caution Check the battery latch position. Avertissement To remove the battery pack: 1.

  • Page 17: Charging The Battery

    Chapter 1: Getting Started 1.5.3 Charging the Battery Charge the battery before using the Rugged Mobile Computer for the first time. Charge the battery until the LED indicator turns solid green. To charge the E430RQ8, use a cable or a docking with an appropriate power supply.

  • Page 18: Turning On And Off The Device

    4.3" Rugged Mobile Computer E430RQ8 User Guide 1.6 Turning On and Off the Device This section describes how to turn on/ off the device. 1.6.1 Turning On 1. Press and hold the power button for 3 seconds, located on the right side of the unit. 2.

  • Page 19: Resetting To Factory Defaults

    Chapter 1: Getting Started 1.7 Resetting to Factory Defaults To reset the device to factory defaults: 1. Slide from the bottom side, then tap Settings 2. Tap System, user can select to back up application data, Wi-Fi passwords, and other settings to Google servers by tapping Backup My Data.

  • Page 20: Chapter 2: Using The Rugged Mobile Computer

    4.3" Rugged Mobile Computer E430RQ8 User Guide Chapter 2: Using the Rugged Mobile Computer This chapter explains how to use the buttons, status icons, and controls of E430RQ8 Rugged Mobile Computer running on Android 9.0 operating system and provides instructions on entering and capturing data.

  • Page 21: Using The Touch Screen

    Chapter 2: Using the PDA 2.1 Using the Touch Screen The touchscreen supports the core gestures for Android. Gesture Action Description To select or activate something Touch and hold an item on the screen by touching Tap & Hold it and not lifting your finger until it responds Touch and hold an item for a moment and then, Touch, Hold &...

  • Page 22: Waking Up The Rugged Mobile Computer

    4.3" Rugged Mobile Computer E430RQ8 User Guide 2.2 Waking Up the Rugged Mobile Computer If you do not use the E430RQ8 for a while, the screen dims and then darkens to conserve the battery. To wake up the Rugged Mobile Computer: 1.

  • Page 23: Personalizing Home Screen

    Chapter 2: Using the PDA 2.3.1 Personalizing Home Screen Users can add application icons, shortcuts, widgets, and other items to any part of any Home screen where there is free space. Users can also switch the wallpaper. To change the wallpaper on the HOME SCREEN: 1.

  • Page 24: Viewing Other Parts Of The Home Screen

    4.3" Rugged Mobile Computer E430RQ8 User Guide To remove items from the HOME SCREEN: 1. Tap and hold the item you want to remove. The launcher icon will show Remove on the top of the screen. 2. Drag the item you want to remove to the Remove icon. 3.

  • Page 25: Status And Notification Icons

    Chapter 2: Using the PDA The status bar appears at the top of every screen. On the left are notification icons, and on the right are status icons, along with the current time. 2.4 Status and Notification Icons 2.4.1 Notification Icons Pull down from the left top of the screen to get the notifications area.

  • Page 26: Using The On-Screen Keyboard

    4.3" Rugged Mobile Computer E430RQ8 User Guide Status icons that appear in the status bar are as follows: 2.5 Using the On-Screen Keyboard Users will be able to enter text using the On-Screen Keyboard. Some applications will launch the keyboard automatically. In others, the user needs to touch a text field where the user wants to enter text to launch the keyboard.

  • Page 27: Editing Text

    Chapter 2: Using the PDA 3. Tap to enter numbers. Tap to return to letters. 4. To enter symbols and other characters, tap and hold one of the top-row keys and slide your finger up to the options list. Lift your finger when you find your selection. 5.

  • Page 28: Display Settings

    4.3" Rugged Mobile Computer E430RQ8 User Guide 2. Place the cursor in the text field where you want to paste the text. Users can paste text that you copied from one application into a text field in any application. 3. Tap and hold into the location that you want to paste. Tap PASTE in the menu that opens or the user can also tap to replace the existing text with the copied text.

  • Page 29: Audio Profile Settings

    Chapter 2: Using the PDA Note: For the longest battery life between charges, use the shortest Sleep time. 2.7 Audio Profile Settings Use the sound settings to configure how and at what volume the Rugged Mobile Computer rings, vibrates or alerts user in other ways when user receive a call, receive a notification or an alarm sound.

  • Page 30: Adjusting Volume

    4.3" Rugged Mobile Computer E430RQ8 User Guide 2.7.2 Adjusting Volume 1. Press the volume keys to change the ring volume (On Home screen) or earpiece volume (during a call). 2. Press the volume key to set up Vibration mode. 2.8 Language and Keyboard Settings Use the Language &...

  • Page 31: Changing The Keyboard Language

    Chapter 2: Using the PDA o Physical keyboard – allows the user to apply physical keyboard settings if connected. • Appearance & layouts o Theme – to select the theme of the layout. o Custom input styles – Users can select custom input styles, such as QWERTY keyboard.

  • Page 32: About Phone

    4.3" Rugged Mobile Computer E430RQ8 User Guide 2.9 About Phone About Phone includes information about the user's device. • System Update — provides information regarding the local or online updates of your devices. • Status — opens the status screen with a list of information about battery, network, signal strength, and other details.

  • Page 33: Chapter 3: Winmate Home Manager

    Chapter 3: Winmate Home Manager Chapter 3: Winmate Home Manager Every E430RQ8 series Rugged Mobile Computer comes with a pre- installed APP named Winmate® Home Manager (WHM). This application lets the device manager to lock the launcher. When the launcher is locked...

  • Page 34: How To Lock Applications

    4.3" Rugged Mobile Computer E430RQ8 User Guide 3.1 How to Lock Applications Step 1  In the main APPS window, select the Home Manager APP and enable it.  Select Home Manager to start your settings.  Go to Password Manager and set your own password for this APP. The default password is "0000".
  • Page 35 Chapter 3: Winmate Home Manager Step 4 Select "Restrict Home", and then restart the Rugged Mobile Computer. Step 6 System will ask to select "Just once" or "Always" to use this launcher; please select "Always".

  • Page 36: How To Unlock Applications

    4.3" Rugged Mobile Computer E430RQ8 User Guide The system will automatically start the application which you selected and lock it. Any time you press the home key or back key, the system will go back to the same application which you have selected. 3.2 How to Unlock Applications Step 1 Slide down the top bar and press "Home Manager"...
  • Page 37 Chapter 3: Winmate Home Manager Step 2 Go back to "Home Selector" and press "Clear and Reset Default Home." Step 3 Restart the system, and you will go back to the standard launcher.

  • Page 38: How To Change Password

    4.3" Rugged Mobile Computer E430RQ8 User Guide 3.3 How to Change password Step 1 Go to Password Manager and set your own password for this APP. Step 2 The default password is "0000". Enter a new password in New Password field, and then tap Change Password.

  • Page 39: Chapter 4: Networks And Wireless Devices

    Chapter 4: Networks and Wireless Devices Chapter 4: Networks and Wireless Devices This chapter explains how to connect the Rugged Mobile Computer to network and peripheral devices...

  • Page 40: Connecting To Wi-Fi Networks

    4.3" Rugged Mobile Computer E430RQ8 User Guide 4.1 Connecting to Wi-Fi Networks 4.1.1 Turning on Wi-Fi and Connecting to Wi-Fi Networks 1. Tap Settings 2. Tap Wireless & networks and then select Wi-Fi to turn it on 3. Tap Wi-Fi. The device scans for available Wi-Fi networks and displays the list of it. Secured networks are indicated with a lock icon.
  • Page 41 Chapter 4: Networks and Wireless Devices 4. Tap Save.

  • Page 42: Connecting To Bt Devices

    4.3" Rugged Mobile Computer E430RQ8 User Guide 4.2 Connecting to BT Devices 4.2.1 Turning BT On or Off 1. Tap Settings 2. Tap connected devices, then tap connection preferences and then select BT. 3. Toggle the on/off switch on the top-right hand side to turn on BT. 4.2.2 Connecting to BT Device 1.

  • Page 43: Disconnecting Bt Device

    Chapter 4: Networks and Wireless Devices 4.2.3 Disconnecting BT Device 1. Tap the device on the screen of the connected device. 2. Tap the devices and select Forget.

  • Page 44: Connecting To Computer Via Usb

    4.3" Rugged Mobile Computer E430RQ8 User Guide 4.3 Connecting to Computer via USB User can connect their Rugged Mobile Computer to a computer with a USB cable to transfer files between Rugged Mobile Computer and computer. Important: When connecting your Rugged Mobile Computer to a computer and inserting its USB storage or SD card, user must follow the computer's instructions for connecting and disconnecting the USB device, to avoid damaging or corrupting files.

  • Page 45: Usb Debugging Settings

    Chapter 4: Networks and Wireless Devices 4.3.2 USB Debugging Settings To permit debugging tools on a computer to communicate with User's Rugged Mobile Computer via USB Connection. 1. Connect Rugged Mobile Computer to the computer via USB cable. 2. In the notifications area, USB debugging connect sign will appear.

  • Page 46: Chapter 5: Using Camera

    4.3" Rugged Mobile Computer E430RQ8 User Guide Chapter 5: Using Camera This chapter explains how to use camera to capture photos and videos.

  • Page 47: Capturing Photos Or Video

    Chapter 5: Using Camera 5.1 Capturing Photos or Video Winmate® E430RQ8 is equipped with a 13 MP camera on the rear side and an 8 MP camera on the front side, which the user can use to capture photos or videos.

  • Page 48: Shooting Videos

    4.3" Rugged Mobile Computer E430RQ8 User Guide 5.1.4 Shooting Videos 1. Tap the , then tap the to start recording the video. 1. The countdown time remaining to shoot is located on the top; when the time left is less than a minute, the countdown turns red.

  • Page 49: Chapter 6: Using Barcode Reader

    Chapter 6: Using Barcode Reader Chapter 6: Using Barcode Reader This chapter explains how to use Barcode Reader and Android Winmate® Data Collection application.

  • Page 50: Using Barcode Reader

    6.1.2 Android Winmate® Data Collection (WDC) The E430RQ8 with Barcode Reader comes with pre-installed software made by Winmate® - Winmate Data Collection (WDC) that allows users to turn on the readers and set up the button to trigger the scan function.

  • Page 51: How To Turn On/Off The Power Of Barcode Reader

    Chapter 6: Using Barcode Reader 6.1.4 How to Turn On/Off the Power of Barcode Reader 1. Go to the WDC application. 2. Tap Barcode Setting 3. Once the user entered the WDC application, the device will automatically turn on the Barcode Reader.

  • Page 52: How To Change The Symbologies Of Barcode

    4.3" Rugged Mobile Computer E430RQ8 User Guide 6.1.5 How to Change the Symbologies of Barcode 1. Go to the WDC application 2. Tap Barcode Settings 3. Tap Barcode Preference. 4. Users can change the symbologies of the barcode: • 2D Symbologies •...

  • Page 53: How To Change The Scan Type Of The Barcode Reader

    Chapter 6: Using Barcode Reader 6.1.7 How to Change the Scan Type of the Barcode Reader 1. Go to the "WDC" application 2. Go to Barcode Settings , tap Trigger Settings. 3. Select the Scan Type or select the read time of the Barcode Reader. To start scanning, the barcode user has to leave the WDC application.

  • Page 54: Scanning A Barcode

    4.3" Rugged Mobile Computer E430RQ8 User Guide 6.1.9 Scanning a Barcode How to scan a barcode: 1. Press the function button to trigger the barcode. 2. Aim the barcode. 3. Ensure the entire barcode is within the rectangular area formed by the brackets in the laser framing.

  • Page 55: Scanning Tips And Considerations

    Chapter 6: Using Barcode Reader 6.1.10 Scanning Tips and Considerations Distance The scanning device will decode perfectly over a certain working range; there are the minimum and maximum distance from the barcode. To specify the appropriate working range per barcode type is through a table as follows. Symbology Density Min Distance...

  • Page 56: Chapter 7: Accessories

    4.3" Rugged Mobile Computer E430RQ8 User Guide Chapter 7: Accessories The E430RQ8 accessories provide a variety of product support capabilities. Some of the accessories are optional and are not included to standard packaging list.

  • Page 57: Accessories List

    Chapter 7: Accessories 7.1 Accessories List Standard Accessory List E430RQ8: Accessory Part Number Description Standard Hand strap to firmly grasp the device Hand Strap 9B0000000416 without having the fear of dropping it. 3.7V 3900mAh Li-ion removable Battery 32040370400B battery 922Z005W05V1 USA 922Z005W05V4 EU Input: AC 100-240V 50/60Hz Universal USB Adapter...
  • Page 58 4.3" Rugged Mobile Computer E430RQ8 User Guide Accessory Part Number Description Optional (continued) Leather case with vinyl screen protector and shoulder strap. Keeps Leather Holster with the device free of fingerprints and dirt. 9B000000002U Shoulder Strap Holster for E430 series Color : black Lanyard provides a secure feel when using...

  • Page 59: Appendix

    7BAppendix Appendix Appendix includes additional product information, including technical specifications; order information, OS image and OTA update procedures.

  • Page 60: Appendix A: Product Specifications

    4.3" Rugged Mobile Computer E430RQ8 User Guide Appendix A: Product Specifications Model Name E430RQ8 Size 4.3-inch Resolution 480 x 800 Brightness 400 nit (typ.) Display Touch Multi-touch projected capacitive Specification Contrast Ratio 550:1 Viewing Angle 80/80/80/80 • Ambient light sensor, g-sensor Technology •...

  • Page 61: Appendix B: Dimensions

    7BAppendix Appendix B: Dimensions Notice that this is a simplified drawing and some components are not marked in detail. Please contact our sales representative if you need further product information. Unit: mm...

  • Page 62: Appendix C: Software Development Kit

    Development kit for WDC, including Barcode Reader Appendix D: OS Image Update Winmate provide OS Image update tool. Refer to "OS Image Update Tool Guide" for a detailed instruction on how to update OS image. Download OS Image update tool and OS Image Update Tool Guide from Winmate Download Center.

  • Page 63: Appendix E: Ota Online Update

    7BAppendix Appendix E: OTA Online Update You can use online OTA Update tool to update firmware version. Important Battery capacity must not be lower than 30% during update. To update OTA: 1. Select OTA-firmware. 2. Select Manual update. 3. Check "I agree to update" and click "UPDATE". 4.
  • Page 64 Winmate Inc. 9F, No.111-6, Shing-De Rd., San-Chung District, New Taipei City 24158, Taiwan, R.O.C www.winmate.com Copyright © Winmate Inc. All rights reserved.

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