Copying Problems - Canon MultiPASS C545 User Manual

Copying Problems

The MultiPASS will not make a copy.
A BJ tank in the BC-21e Color BJ Cartridge may be empty.
Replace empty BJ tanks as necessary (see page 6-22).
You may be trying to make copies with the incorrect BJ cartridge installed in
the unit.
The MultiPASS cannot make copies in black & white while the BC-22e Photo
BJ Cartridge is installed. Replace the BJ cartridge with the BC-21e Color BJ
Cartridge or a BC-20 Black BJ Cartridge.
The MultiPASS cannot make copies in color while a BC-20 Black BJ Cartridge
is installed. Replace the BJ cartridge with the BC-21e Color BJ Cartridge or if
you want to copy using photo ink, replace the BJ cartridge with a BC-22e
Photo BJ Cartridge.
The handset of the telephone or extension phone may be off hook.
Make sure the handset is in its cradle.
The document may not have been fed correctly into the ADF.
Remove the document, stack it if necessary, and feed it into the ADF correctly
(see page 3-6).
Make sure the operation panel is closed.
Check that the document feed lever is set for the type of document you are
copying (see page 3-5).
The BJ cartridge or a BJ tank may not be installed properly.
Make sure the BJ cartridge and the BJ tank(s) are installed properly (see
page 6-22).
The MultiPASS may not be operating properly.
Try to print a document from your Macintosh.
MEMORY FULL appears in the LCD display when making multiple copies.
The MultiPASS memory is full.
Print out any faxes stored in memory (see page 4-20), then start again.
Chapter 7 Troubleshooting
7-31