Instant Pot DUO PLUS 101 User Manual page 41

Troubleshooting
Problem
Steam gushes from
the steam release
valve when the
quick release switch
is in the Seal
position.
Error code appears
on the display and
the multicooker
beeps continuously.
Error code appears
on the display and
the cooker beeps
continuously.
Any other servicing must be performed by an authorised representative.
Possible reason
Not enough liquid in the inner pot.
Pressure sensor control failure.
Steam release valve is not seated properly.
C1
C2
C6 Faulty sensor.
C6H
C6L
Temperature is too high
because the inner pot has
not been placed in the
multicooker base.
C5
Temperature is too high.
Heating element has failed.
Not enough liquid.
C7
Quick release switch
is in the Vent position.
Lid is not in the correct
Lid position for the selected
programme.
High temperature detected
at bottom of inner pot; the
Food
multicooker automatically
burn
reduces the temperature
to avoid overheating.
Pressure has accumulated
PrSE during a non-pressure
cooking programme.
Try this
Add thin, water-based liquid to the inner pot
according to its size.
5.7 L: 375 ml
8 L: 500 ml
Contact Customer Care.
Move the steam release switch to Vent then back
to the Seal position.
Contact Customer Care.
Press Cancel and wait for heating element to
cool; make sure there are no foreign objects in
multicooker base; insert or reposition inner pot
in multicooker base and re-enter commands.
Check for scorching on bottom of inner pot.
Add thin, water-based liquid to the inner pot
according to its size.
5.7 Lt: 1½ cups (375 mL)
7.6 Lt: 2 cups (500 mL)
Contact Customer Care.
Add thin, water-based liquid to the inner pot
according to its size.
5.7 Lt: 1½ cups (375 mL)
7.6 Lt: 2 cups (500 mL)
Move the quick release switch to the Seal position.
Open and close the lid.
Do not use a lid when using Sauté.
Starch deposits at the bottom of the inner
pot may have blocked heat dissipation.
Turn the multicooker off, release pressure
according to the recipe, and inspect the bottom
of the inner pot.
Move the quick release switch to the
Vent position.
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