Instant Pot DUO PLUS 101 User Manual page 40

Troubleshooting
Problem
Steam leaks from
side of lid.
The float valve does
not rise.
Small amount of
steam leaking or
hissing from the
steam release
valve during the
cooking cycle.
The display
remains blank after
connecting the
power lead.
40 | support@instantpot.co.uk | +44 (0) 3331 230051
Possible reason
No sealing ring in the lid.
The sealing ring is damaged or not
properly fitted.
Food debris attached to the sealing ring. Remove the sealing ring and clean it thoroughly.
The lid is not closed properly.
The sealing ring rack is warped
or off-centre.
The inner pot rim may be misshapen.
Food debris on the float valve or float
valve silicone cap.
Too little liquid in the inner pot.
Float valve silicone cap is damaged
or missing.
Float valve obstructed by lid-locking
mechanism.
No heat in the inner pot.
Inner pot base may be damaged.
Quick release switch is not in the
Seal position.
Multicooker is regulating excess
pressure.
Bad power connection or no power.
Multicooker's electrical fuse has blown.
Try this
Fit a sealing ring.
Replace the sealing ring.
Open, then close the lid.
Remove the sealing ring from the lid, then check
the sealing ring rack for bends or warps. Contact
Customer Care.
Check for deformation and contact
Customer Care.
Remove the float valve from the lid and clean it
thoroughly. Perform the Initial test run to check
operation and record your findings. Contact
Customer Care.
Check for scorching on the bottom of the inner
pot. Add thin, water-based liquid to the inner
pot according to its size.
5.7 L: 375 mL
8 L: 500 ml
Install or replace the float valve and/or silicone cap.
Tap the float valve with a long utensil. If the float
valve does not drop, turn the multicooker off.
Contact Customer Care.
Perform the Initial test run to check for
operation and record your findings.
Contact Customer Care.
Perform the Initial test run to check for
operation and record your findings. Contact
Customer Care.
Move the quick release switch to the
Seal position.
This is normal; no action required.
Ensure power connection to base is tight
(5.7 Litres only).
Check socket to make sure it is powered.
Inspect power lead for damage. If damage is
noticed, contact Customer Care.
Contact Customer Care.