Troubleshooting; Identifying Your Problem - Brother HL-5030 User Manual

6

Troubleshooting

Identifying your problem

First, check the following:
The power plug is connected properly and the printer is turned on.
All of the protective parts have been removed.
The toner cartridge and drum unit are installed properly.
The front cover is fully closed.
Paper is inserted properly in the paper tray.
The interface cable is securely connected to the printer and the computer.
The correct driver for the printer is installed and selected.
The PC is set up to connect to the correct printer port.
Printer does not print:
If you did not solve your problem with the above checks, please find your problem and then go to the
section listed:
Printer LED is blinking
See Control panel in Chapter 3.
Status Monitor Error Message appears
See Error messages in the status monitor in this chapter.
Printer printed an Error Message
See Error message printouts in this chapter.
Paper handling
See Paper handling or Paper jams and how to clear them in this chapter.
Other problems
See Other problems in this chapter.
Pages are printed, however there are problems with:
Print quality
See Improving the print quality in this chapter.
Printout is incorrect
See Solving print problems in this chapter.
TROUBLESHOOTING 6 - 1