Solving Print Problems - Brother HL-5030 User Manual

Solving print problems

Problem
The printer prints
unexpectedly or it prints
garbage data.
The printer cannot print full
pages of a document. An error
message PRINT OVERRUN
printed out.
The printer cannot print full
pages of a document. An error
message MEMORY FULL
printed out.
My headers or footers appear
when I view my document on
the screen but they do not
show up when I print it.
6 - 16 TROUBLESHOOTING
Recommendation
Make sure the printer cable is not too long. We recommend you use a parallel
cable of less than 2 metres (6 1/2 feet) in length.
Make sure that the printer cable is not damaged or broken.
If you are using an interface-switching device, remove it. Connect your
computer directly to your printer, and then try again.
Check that you have chosen the appropriate printer driver with 'Set as
Default'.
Make sure that the printer is not connected to the same port that is also
connected to a storage device or scanner. Take away all other devices and
connect the port only to the printer.
Turn off Printer Status Monitor in the Device Options tab in the printer driver.
Press the Go button to print the data left in the printer. Press the Job Cancel
button if you want to delete the data left in the printer.
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If this does not clear the error, reduce the complexity of your document or
reduce the print resolution.
Expand the printer memory by adding a DIMM. See Installing additional
memory in Chapter 4. Set page protection to ON by using the supplied
®
Windows driver.
Change the following settings in the supplied Windows
again. The best combination of the settings below will vary depending on your
document:
Graphics Mode
TrueType™ mode
Use printer TrueType™ fonts
Press the Go button to print the data left in the printer. Press the Job Cancel
button if you want to delete the data left in the printer.
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Reduce the print resolution or reduce the complexity of your document.
Expand the printer memory by adding a DIMM. See Installing additional
memory in Chapter 4.
Most laser printers have a restricted area that cannot be printed on. This
unprintable area is usually the first two lines and the last two lines of a page
(leaving 62 printable lines). Adjust the top and bottom margins of your
document to allow for this.
®
driver, and then try