Print Quality Problems
Blank or Completely Black Pages are Output
Symptom
Nothing is printed
Output sheets are
completely black
Possible Cause
Two or more sheets may be feeding at
once.
The print head cartridge is old or damaged. Replace the print head cartridge.
The power supply is defective.
The print head cartridge is old or damaged. Replace the print head cartridge.
The power supply is defective.
Action
Remove the paper stack from the tray, fan
it, and reinsert it.
See Replacing the Print Head Cartridge
(PH-12CL) on page 7-5.
Contact your dealer or Brother Customer
Service.
See Replacing the Print Head Cartridge
(PH-12CL) on page 7-5.
Contact your dealer or Brother Customer
Service.
TROUBLESHOOTING 5 - 6